I flew Business with my daughter and son. The service, friendliness of the staff and the comfort of the fully flat beds were phenomenal. Would definitely fly Turkish again soon.
Istanbul to Lahore flight was less than standard for international business class cabins. Seat did not were not flat and it did not operate easily. I had to push buttons hard repeatedly to operate the seat. I was in 5A seat
The local Turkish Airlines staff in Helsinki isn’t not aware of immigration laws of Singapore and wanted to refuse even our first boarding and threatened us with deportation on our own from Singapore. We had the next connection to Istanbul and then Singapore. The airline’s online check in system is requesting the visa to download and doesn’t have any option for 96 hrs VFTF passengers. So in general we made the complaint to the airline, as the boarding experience was awful due to unprofessional staff that doesn’t check or want to check the exceptions in the global system.
it was great honestly for the melbourne flight a kit with blindfold and slippers was probided to each passenger on the seat and the food was really great will definitely recommend people take turkish airlines for travel not just on the sin-melbourne route.
Worst experience with boarding once we left the wheel chair even traveling business we had to wait with all the crowd for the bus to take us to the plane then climb the stairs with our bags When you pay extra for comfort and convenience and you don’t get any is disappointing
Seat changes at the last minute Horrible checkin process Sad to see excellent airport with very poor service
Everything needs improvement. Old plane, bad interior, business class seats don't function easily / properly, food is awful, chicken / fish were tough & hard, couldn't eat. Avoid Turkish Airlines.
Food could have been hotter. More padding needed in economy seats
Inflight wi-fi is below par and difficult to access.
Crew announced boarding started and they asked passengers to form a queue. Actual boarding didn’t start and queue was not moving for around 40-50 mins. Very poor management.
Luggage transfer in Chicago was not performed in time. I received my luggage at my destination two days later.
Be aware that your carry on is no longer a carryon. They go by the weight not just the size. Because we were forced to check them we missed our connection. Waiting over half hour at the luggage carrosol. Also, this added inconvenience happened because they "kayak" changed our itinerary knowing our connection was almost impossible, they wouldn't make different flights. Will never book the flight through KAYAK. USE the carrier for direct.
There was more leg room than on the overseas flight, which was nice. Boarding was very well organized and the flight very comfortable.
We bought tickets with Lufthanza from Kayak for flight operated by United..
Better flight than mum to Frankfurt. But food was very mediocre.
I always like to travel with Discover Airlines because of their extraordinary services, comfort, and feel safe.
Amazing! I was upgraded to business class & the staff and experience was beyond wonderful!!! Thank you!!!
There was no entertainment for complete journey it was terrible experience
Seating was so poor, once the person in front of you recline their seat, they are in your face. Leg room was terrible, and I am 5foot 8inch person. Dinner was so fool of fat, chicken thigh was in one peace, hard to cut in that small tray. This is my second time traveling on the same flight from Denver to Munich, and I received same bad food, and the seat discomfort. Lufthansa was no longer the company what it once was. I am flying 25 years, and it's only worse than before. Fly crew was at times rough, bathrooms are smaller and dirty, no refill of the soap....missing toilet paper....Disappointed
I flew with United Airlines not Lufthansa from San Francisco to London & same coming back. UA domestic flight from San Francisco to Honolulu could do better, it was delayed & once on board, passengers need 2 purchase wifi connection to see inflight entertainment. Terrible!!!