$1,161 Find Cheap Flights to Surat

Unnecessary delays & Gate changes, so much inconvenience after 15-16 hours flight

Needs lots of improvement starting from crew/staff attitude, cleanliness, better quality food & in flight amenities.

Old and filthy aircraft Boarding was free for all with no zones

Very old and ill maintained flights. Seats didn’t have proper cushioning. The entertainment system was a joke. That’s the least one can expect from a 19 hour long flight.

Flight was delayed in phases from 84ppm to 2am. And at 2am it was cancelled. Only refund option provided and no stay was provided. Poor communication throughout and shameless behaviour from the airline with no regard for seniors citizens and those travelling with children.

Poor entertainment. Charging station was broken, not clean washrooms, 6hrs delay , no apologies given

Very bad experience luggage never made to destination no help form airlines staff aircraft was old crappy forts staff service bad airlines staff

The boarding experience was very organized and easy to follow. The flight was pleasant and the food provided was also very good. Both Delhi and Mumbai airport have metro connections which make getting around much easier.

Horrible flight. No entertainment or WiFi for a 14-hour flight. No explanations either. I’ll never fly Air India again.

Aircraft condition poor, no inflight entertainment, broken seats, seats worn, split armrests, flat seat cushions and seat would recline. Aircraft needs refitting completely!