Daily cleaning, installation of cabin HEPA filters on flights from Brisbane to Cairns
Virgin Australia, Etihad Airways and Singapore Airlines have all waived their change and cancellation fees on flights from Brisbane to Cairns. Confirm policies on booking site.
Etihad Airways does not allow booking a middle seat on flights from Brisbane to Cairns.
If you’re looking for a bite to eat after your flight, you can find something to suit you in the Domestic Terminal of the Cairns Airport. Hudsons Coffee can offer you a quick pastry and a shot of caffeine to keep you going, or there’s the Macchinetta Coffee just outside the terminal where you can sit down in the fresh air.
There aren’t any public transport options available to take you from the Cairns Airport into the city centre. There are a few private shuttle and bus companies that offer shared services to your destination of choice, including Excellence Coaches or Cairns Bus Charters. Many visitors to Cairns use the CairnsTaxi from the taxi ranks directly outside the Domestic Terminal. It takes about 10 minutes to get to downtown Cairns.
If you need to leave your car somewhere during your flight from Brisbane to Cairns, Brisbane Airport has several different parking options available to suit all kinds of travellers. Premium long-term parking can be found directly outside the Domestic Terminal on Level 3, next to the skywalk. Budget-friendly travellers can choose between open or undercover parking with AIRPARK, who also offer a shuttle service from the carparks to the terminal.
Brisbane Airport offers many opportunities to relax before your flight. If you enjoy shopping, you can use the free shuttle to head over to the Skygate Mall where you can find a range of shopping and eateries, or just relax at the Anton & Blair hair salon. Massage and acupuncture are also available there at the Chi Link spa.
If you need to store some luggage during your stay in Cairns, you can find self-service storage lockers at the Cairns Airport undercover, near the Terminal 2 Carpark. Storage for oversized items is also available. If you prefer to leave your luggage at the Brisbane Airport, storage is available outside the Virgin and Qantas areas of the Domestic Terminal.
The duration of a direct flight to Cairns from Brisbane is typically 2h 15m. The journey crosses a distance of 1392 km.
There are usually 68 direct flights each day leaving Brisbane in the direction of Cairns, for a total of 480 flights weekly.
The cheapest return flight ticket from Brisbane to Cairns found by KAYAK users in the last 72 hours was for $165 on Virgin Australia, followed by Jetstar ($203). One-way flight deals have also been found from as low as $78 on Virgin Australia and from $87 on Jetstar.
Qantas Airways (14 flights per day), Etihad Airways (11 flights per day), and Singapore Airlines (11 flights per day) are the most frequent flyers of this route.
When flying from Brisbane to Cairns, you should consider leaving on a Monday and avoid Tuesdays if you are looking for the best rates. For your return to Brisbane, you’ll find the best rates on Thursdays and the most expensive ones on Saturdays.
Brisbane and Cairns are both served by 1 main airport. You will leave Brisbane from Brisbane and will be arriving at Cairns.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Brisbane to Cairns.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Cairns from Brisbane is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Cairns with an airline and back to Brisbane with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Cairns from Brisbane up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Cons: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."
Pros: "Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty."
Cons: "Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat."
Cons: "Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone."
Pros: "Crew were very accommodating to the needs to the passengers."
Cons: "Limit the recline on seats to less of an angle in economy."
Pros: "Crew always competent & professional"
Cons: "Boarding was chaotic"
Pros: "Easy great flight. Good entertainment comfortable seats."
Pros: "Crew were great - happy & fun. Seats 19B & C"
Pros: "Always an enjoyable flight with a happy crew and comfortable flight"
Cons: "Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line."
Pros: "On time and efficient"
Cons: "More than a biscuit for lunch"
Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Pros: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Cons: "The seats are cramped with very little arm room."
Pros: "everything about he flight was perfect"
Pros: "It got me from b to c"
Cons: "Significantly delayed hoarding for non technical reasons. Food was decidedly average. Seat pitch is just tolerable."
Pros: "Quick boarding and friendly staff"
Cons: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"
Pros: "great food, entertainment & service"
Pros: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Cons: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."
Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Pros: "Service good"
Pros: "staff were very friendly"
Cons: "the entertainment equipment had a glitch and not function properly"
Pros: "Could not fault"
Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"
Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"
Pros: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"
Pros: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Cons: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."
Pros: "Good crew"
Cons: "Poor meals in cardboard boxes"
Pros: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"
Pros: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Cons: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"
Pros: "Known quality and reliable service It was all right."
Cons: "Entertainment is bring your own screen if you want to see the programme"
Pros: "Helpful service and comfortable seats"
Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"
Pros: "Crew was amazingly helpful in all my enquiries"
Cons: "All amazing nothing to complain about it"
Pros: "Short flight . It's ok"
Pros: "Dinner meal"
Pros: "A cut above all others"
Cons: "Seat in last row very uncomfortable"
Cons: "Did not have any meal for the 2h45m flight"
Cons: "Delayed Boarding and they didn't say anything."
Pros: "Good meal - pasta"
Cons: "Expensive flight"
Pros: "Didn't eat anything over airline food as it was my 3rd flight to get home to Melbourne"
Pros: "Loved the two cords in the seat behind me and the iPad idea"
Pros: "- The kindness of the crew members - The food - The entertaining aboard"
Pros: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Cons: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"
Cons: "Sold as Qantas. In fact it is Jetstar. No food, no drinks, no entertainment. Qantas personal unfriendly when we went to Qantas desk to check in for, what we thought was a Qantas flight."
Pros: "Wine and speed of service was excellent. Friendly and approachable crew."
Pros: "I liked that my baggage was returned to an address I gave the staff. However, my baggage was recovered and only delivered to me the Next evening at 6 p.m:(. It was most inconvenient as I had clothing For a graduation function I had to miss due to no baggage. :(:(:"
Cons: "I was most surprised to have NO baggage to arrive in Tokyo Especially as business class priority baggage. Staff at baggage handling in Tokyo were extremely helpful But NO compensation was given to allow me to purchase Basic materials. I was yoke I can collect $80 at Sydney airport On return!!!!!"
Cons: "Quick service"
Pros: "Great service as always!"
Pros: "Warm service, provide healthy high fiber choice of food"
Cons: "I asked for some drink but it's not delivered until the crew started serving drinks to all passengers. I guess she forgot about my request. The aircraft is also a quite old one so entertainment facilities are not so updated."
Pros: "The crew was amazing"
Pros: "Crew ans eat was both good"
Cons: "on time flight, food selection"
Pros: "After travelling 24 hours straight the seats were super comfortable and staff super friendly xxx"
Pros: "Economy X seat much better"
Pros: "Comfy for a cheap flight."
Pros: "Virgin Australia crew members have been extremely courteous in my recent flights with them."
Pros: "fast boarding"
Cons: "Better Movies"
Cons: "My window seat didn’t have a window so was very squashed and felt claustrophobic"
Pros: "Took off a bit late but good communication around it. Comfortable easy and accommodating"
Cons: "In flight entertainment die not work for me..."
Pros: "the crew was nice and helpfull"
Cons: "The Flight was 45 min late. Always families with kids are putt in the back of the plane, so every thing else is taking so much longer because you make us wait for everything. longer ques at the boarder patrol etc."
Pros: "Good space for economy"
Cons: "Did have to pay for a snack … but hey, its virgin!"
Pros: "Good boarding and friendly staff"
Cons: "Seat and legroom"
Pros: "Boarding the plane from both sides was efficient."
Cons: "Entertainment system inoperative"
Pros: "Staff,service, ease of boarding"
Cons: "Small space leg room, lack of content on entertainment"
Pros: "although late leaving we made up a bit of time."
Cons: "No inflight entertainment, no sweets on descent and the staff were grumpy"
Cons: "Un-personal and clinical in approach to guests...especially as we are paying guests! Had just returned from overseas, flying Qantas and Singapore airlines.... virgin was decades away."
Pros: "Nice crew and fast and smooth flight"
Cons: "Didn't go much on the snack food!"
Pros: "Check in was easy and I could not have asked for a better crew who were pleasant and helpful . Each and every flight in Australia on Virgin Australia has been made so easy for me with the help I have received from the crew with my husband who has mobility problems . seats very comfortable"
Cons: "There is no negative with this airline from ground crew to air flight attendants"
Pros: "Overall comfort of both plane and staff"
Pros: "Had more then normal snacks."
Cons: "High numbered srat assignments board fron back of plane. This requires you to climb down & up stairs with carry-on bags. Would be good to mention when making reservation & seat assignments."
Pros: "Had a window seat with great views of the countryside- 2 hours seemed to pass quickly and the crew were good"
Cons: "All was good"
Pros: "Very helpful"
Pros: "Flight was on time"
Cons: "All food had to be purchased and there was no wifi"
Cons: "As it is alliance with Singapore Airlines for international connecting but didn't felt any reasonable reason for not serving snacks."
Pros: "I fell asleep on the way to Mackay and the crew placed snacks out for me so I didn't miss out when I woke up, they read my signals and ensured I was looked after. Thanks & Merry Christmas"
Pros: "Staff were friendly and service was good.Flight was on time and my husband made his connecting flight."
Cons: "Only 2 toilets for economy passengers on a full flight."
Pros: "It was a good flight. Arrived on time"
Pros: "Food was terrible!"
Pros: "The crew - smiling, friendly and seemed to like their jobs"
Cons: "Food - meusli bar again!"
Pros: "Everyone was very helpful. On time. No problems at all.thank you."
Cons: "Only could have gluten free snack"
Pros: "Comfortable short flight"
Cons: "Over 4 hour delay and was told they had to wait for the paint to dry????"
Pros: "Check in staff most helpful,traveling with oversize lougage,surf board and kites along with carry on.no fuss and searched seating so l had a spear seat on red trip home.thanks"
Pros: "Great crew and good service."
Cons: "Two things - I dont like is the size of the seats. They are far too small. Most people are relatively big these days and when you sit next to a large person or between two large people the whole flight is so uncomfortable. The other thing is the air vents - no where near enough air coming through those - please fix :("
Pros: "It was an enjoyable flight and we were well looked after by the staff"
Cons: "My flight was cancelled and I was put on another flight 1 hour 20min later, this meant having to rush. I bought the tickets based on time, and did not expect to have to run"
Pros: "New clean plane and great service. This flight was far more comfortable than previous flights over this long distance."
Pros: "Flight crew were great."
Cons: "Got told to "sit back down and don't worry" when our first flight was delayed, after I asked the lady at the gate that we may miss our connecting flight. She put other customers on different flights to make their connections, but when I approached was denied, and ensured we would make out next flight. Missed the next flight and had to wait another 3.5 hours for the next flight, even after explaining the situation to a gentleman at the customer service desk, he said he could not help us, and gave my partner and i am $8 food voucher while we waited as a 'sorry'. Then on the way home another 30 min delay. horrible first experience flying, Was very disappointed in the customer service & missed my brothers wedding. I should have booked Qantas instead of Virgin."
Cons: "there were not enough desks to check in at brisbane so many people missed there connecting flights. I flew with Delta and the process was much easier. Simply just dropped my bags off. Was also told the flight was being held, then when I arrived at the desk was told my bags wouldn't make it on the plane."
Cons: "Wasn't happy that my suitcase was broken for such a short flight from Brisbane to Cairns"
Cons: "I was sat next to a rather large person and felt squished some of the time"
Pros: "Overall this flight from Brisbane to LAX was fairly pleasant. Despite being reluctant to commit to any changes in the (uncomfortably cold) cabin temperature, one of the crew did respond to my inquiry by returning to say they had adjusted the temp upward to 24C, which in my mind earns them an A for Effort. What I had of the food was acceptable, but nothing to write home about. The touch screens seemed to work much more effectively than in the past, so those may have been upgraded. The crew I dealt with were generally very pleasant and responsive. The restrooms had sufficient toilet paper (never a guarantee), and as a stroke of luck, there was virtually no turbulence, that always makes things nicer."
Cons: "I was right by the gate before the flight but never heard any announcement calling out rows, the economy passengers just started herding themselves (as always) and eventually got in line/on the plane in what seemed to be a haphazard fashion. Like so many times before, the air conditioning was set too cold (they said it was set to 22C as if this is normal - that might be an average setting of comfort for a grown male wearing a full suit and walking around in an office setting, but not for a plane half full of females who aren't able to move around and get their blood circulating). The music and movie selections seemed to have changed over the years. I have pleasant memories of Virgin Australia offering virtually anything your heart could desire at the touch of a button, but this time around I couldn't find any artists that I recognized let alone liked, and the movie selection seemed much thinner. Licensing issues perhaps? For me this was actually disappointing."
Pros: "Staff polite and helpful at boarding desk"
Cons: "Poor food selection"
Pros: "Boarded and departed on time. Good smooth flight."
Cons: "No window at seating. Disappointing for child traveller"
Pros: "Staff Are Lovely and so Helpfull"
Cons: "Just don't Like Flying haha"
Pros: "Smooth flight, departed on time"
Pros: "The free snack us an unhealthy chocolate..ok for spinning freeinflight ad but insulting to the intelligence of customers"
Pros: "Smooth boarding"
Cons: "Small seats, which did not recline at all, to the great discomfort of several passengers in our area, including us. With particular physical limitations due to old wounds, i have to say it was painful and unexpectedly difficult for the nearly 3 hours of incarceration. Partly this was exacerbated by the lump of head rest not moving high enough away from my shoulders. My travel companion has a head rest which was also wrecked, come away from its frame and unable to be sorted properly. In all, a poor set up for a flight."
Pros: "The crew were not particularly friendly. They were somewhat abrupt."
Cons: "The crew’s attitude to passengers and manner of communication. The flight was delayed by about 20 to 25 minutes but there were no announcements about it or apologies for the inconvenience."
Cons: "No leg room."
Pros: "Nothing special. Just ok. Crew friendly."
Cons: "Flight delayed by one hour. Seats pretty well worn. Hard on the derrière."
Pros: "For that price it was a great flight"
Cons: "They wouldnt let me board because they said I was 5 min late, yet I was 30 min before the flight. The internal Brisbane airport shuttle had a problem. They should have let me board because this was the airport’s fault. They charged me 75 extra dollars too. Very lame"
Cons: "In this day and age, i expect to have free entertainment even with a short hall"
Cons: "No complaints at all."
Cons: "Why are their flights always delayed?"
Pros: "Crew wasn’t that polite."
Cons: "Anything extra"
Cons: "We were delayed for 2 hours and 20 minutes flew into a storm, circulated in circles in the air for 30 mins, landed and had to wait for 3 HOURS inside the play due to lightning. If we left on time this would not have happened. Wort 12 hours of my life ever spent in an airport/plane. WILL NEVER FLY JETSTAR EVER AGAIN!!!"
Pros: "Nothing, would not fly with jetstar again"
Cons: "Lack of common sense by passengers with which door they should be using when boarding the flight. Crew may want to emphasis their directions more."
Pros: "great flight - fast and easy."
Cons: "it's jetstar so seats aren't the most comfy, but for a few hours, it's just fine."
Pros: "They got me were I was going, just as it says on the tin."
Cons: "Don't know what hours they work, but the crew were clearly fatigued and couldn't be bothered. They were still polite but really just could not be a***d! Flight delayed by 20 mins and no explanation until airborne."
Pros: "The crew were great. Very clear on the p.a. System and good service."
Cons: "The seats were narrow and horribly cramped. No shaping to support your back and the tray table crushed my stomach and I am quite slim. Goodness knows how big people cope. We recently did a round The world trip with 11 flights and none were as bad as this."
Pros: "Arrived ahead of time"
Cons: "Nothing really"
Pros: "It was generally a pretty good flight. Timing was ok"
Cons: "The seats were a bit cramped."
Cons: "Not customer friendly at all. Arrived after traffic delays at 7:26 told bluntly that the gate was shut. people before and after us were told the same and we were rebooked on flight at 2:40. Ask me again later when I’ve actually flown with Jetstar, although I’m not optimistic that it will be a great experience."
Cons: "Kayak and Jetstar should tell customers on line ahead of booking what the additional fees will be and offer the option to add those fees to the ticket price at the time of online reservation. It is a pain in the ... to be in a foreign country trying to use your iPhone to deal with these last minute charges so it is not at the airport counter last minute which they double the fees by the way (if you wait until you're in the airport)! Leaves a bad impression of Kayak and Jetstar. Lesson learned the hard way. Won't happen to me again. Buyers beware!"
Pros: "Staff was very polite it is just a shame that the airline don’t get the same standard of results the staff get."
Cons: "No vegan food options, No adjustable head rest, No entertainment, Will not choose to fly with them again."
Pros: "Ummm...ummm...the flight attendances had nice, orange jackets? I'm grasping at straws here..."
Cons: "Many, many things, starting with their ridiculous practice of weighing luggage and charging accordingly. I'm used to airlines charging for checked luggage, that's no problem, but to only allow 7 kg of weight on checked bags is basically forcing everyone to just check their luggage. I figured my bag, which could easily fit in their tight bins, would be fine for carry on. I was wrong. Then, because i didn't realize their ludicrous system, I had to pay more than double because 'the flight has already opened for checking in'. This airline is laughable. They might start out the 'least expensive' option but by the time you're done with them nickel and diming you it's better to just book the more expensive flight with a legitimate airline. Oh, and did I mention that I paid for seats up front (again, another tactic for milking you dry) and I was so crammed that I couldn't move my legs? This airline is pathetic. I learned my lesson and will never fly Jetstar"
Pros: "Very smooth flight and the best landing ever! did not feel or know we had touched down."
Cons: "Not confortable seats"
Pros: "Great crew that were all very friendly, Water was provided for free"
Cons: "Meals are not provided and drinks other than water will cost you Australian airports and immigration is a pain, even for an Australian!"
Pros: "Sleep well"
Pros: "Flight crew polite and helpful considering it was a full flight"
Cons: "Random carry on checks penalising customers, especially embarrassing for Asian customers pulled aside and penalised in front of others for overweight hand baggage. Apparently no consideration for cultural respect and saving face. I felt very badly for the lady affected. Hand luggage checks should apply to all or nobody - random checks are nothing but a price gouge. If you're going to do it, at least give a voucher of some sort or some kind of incentive to choose jeststar again. Extremely poorly thought out procedure."
Pros: "Be careful. I booked a return flight from Narita. I was NOT prompted in any vidible way about luggage. As qantas FF and based upon ALL past experience i expected an allownace of 25 kgs to be included. I had NO luggage allwoance. I was charged apprx 400 AUD $ for a 22.8kg bag. I asked to redress thsi for the retrun trip and have since discovered that the details have NOT been updated despite paying! So now I need to call Jetstar and worknthrough the issue."
Cons: "I was not not noticeably propmoted about luggae allowances or onboard food ent and beverage costs which ultimately added 55% to the ticket cost, so a reasobale priced tocket ended up an expensive one."
Pros: "Quick and easy boarding."
Cons: "No entertainment options."
Cons: "Hardly any staff, we had to load & check in our own bags. The mechanical baggage belt was initially not working so the lines of people waiting grew. There was no-one to explain what we had to do so we only printed our boarding passes, and didnt realise we had to ALSO print baggage labels, so we consequently lost our place in the queue. NOT HAPPY!"
Pros: "They eventually got us to the destination (24 hours late) but it was an ordeal the whole way."
Cons: "Too many to list! After sitting on the plane for 3 hours with the door open freezing us out, the flight was cancelled at almost midnight. They didn't arrange hotel rooms so everyone had to fend for ourselves in finding a place to stay or getting out of the airport at midnight. We had to wait around for 24 hours until another flight. We didn't get extra legroom seats on that flight and they still haven't refunded the upgrade cost I paid and didn't get to use. Their customer service and ground crew were rude through this whole thing. On the next day's flight, it took hours to even get a water from the cabin service crew. Even the cheap price couldn't help us feel better about the POOR service."
Pros: "As you wait in line to board an employee is going down the line with a scale checking each carry on bag for weight. The same bag I've carried on multiple flights without problem. I'm told my bag will cost me an extra $50. Their weight restrictions are about half the norm evidently, so just plan to add $50 to your ticket price. Also everything else is extra as well, so don't be fooled into believing your trip is really just the price of the ticket (as it was with every other economy flight I had taken) but something considerably higher. I always travel with a standard size carry on bag and small personal bag and have never had this issue with any other airline."
Cons: "Deceptive ticket prices and policies."
Cons: "Children 12 and 10 booked online to fly to Melbourne for Easter. I rang the call centre to ensure they could travel together unaccompanied, as website was not clear. I was advised they could, and because I was concerned I asked this be noted on our booking so we wouldn't have any issues at the gate. I was reassured the children could travel and they made a note as requested. Turn up for our flight today and at the gate after saying goodbye to my children, they're stopped from entering the plane and I'm told they can't travel, despite the advice I received from the call centre and the note on our booking showing we were given this advice. We did everything right to make sure we could travel, just to be refused at the gate. Disgusting."
Pros: "Take off and landing was very smooth. Great staff"
Pros: "Onboard staff are friendly and efficient."
Cons: "Jetstar are unreliable, and do their best to extort more money from customers than the seemingly low initial price. Since they don't refund anything, if you need to make a change, they charge like wounded bulls and push you onto flights with inconvenient times and connections, then lie barefacedly, telling you the better flights are full."
Pros: "No hassles, great flight. No issues!!"
Pros: "Plane didn't crash"
Cons: "I was informed 5 days in advance that my mid morning flight was cancelled due to "engineering reasons" via an unapologetic and unhelpful email. The burden was on me to reschedule (to a very inconvenient ultra early departure), and I had to twist the customer service fellow's arm to give me a beverage voucher in compensation. Then, when boarding I was mugged for my back pack. 50$ because it was over their utterly disingenuous 7kg "safety limit". It's not a safety rule - the CAA sets that. It's a revenue rule."
Pros: "I didn't get to fly as I had 3 brain surgeries in NY in May last year and I got sick and couldn't fly so I rang and no one could help me save the tickets so I'm very disappointed and won't use this app again. I have used this app so many times flying to America and back to Tasmania and this is how I was treated after 4 phone calls begging for help as it was the first trip my son and I were going alone as I hadn't seen him for two years. Qantas paid for my airfares to come home after surgery and I'll stay with them from now on"
Cons: "Flights were delayed each direction."
Pros: "Happy with the whole process, all too easy"
Cons: "When I booked from USA thru kayak I was told I would have 1 checked bag & 1 carry on . At airport I was charged $682 for luggage cause " I didn't say I was flying with luggage "supposedly opting out of the $ 35.00 fee for luggage. Only other option was to re-book for next day loosing out of bookings in Cairns which was not an option. Many other passengers on our flight faced same predatory practices by Jetstar. Gate agent said website changed to be more transparent. This is not true Luggage fees more than doubled cost of flight. This is only direct flight from Adelaide and you're trapped .""
Pros: "Check in staff member was nice"
Cons: "No food or drink - at least you could offer complimentary bag of peanuts and orange juice two times during the flight!! Unfriendly crew member on board - she said in a very.bossy way 'Careful of your foor sir' then later intentionally ran into my foot even though I did my best to keep all parts of my body out of the aisle and the offending foot wouldn't have been more than an inch or two at the most into the aisle!! Also the legroom and arm room is very poor indeed - who did you use as your models, pygmies? Also I was charged $100+ for a date change - but I was SURE I clicked the right date, and even if I didn't, you should have a confirmation screen which confirms what the customer is ordering before they finally approve the order."
Cons: "Not enough leg room"
Pros: "On time; baggage fees are by weight"
Cons: "Seats were not very comfortable; you pay extra for anything;"
Pros: "The prompt service and friendly staff"
Cons: "The flight delay which couldn't be helped"
Cons: "The Jetstar domestic flight from Sydney to Cairns unexplicably left from the international terminal and we missed our flight due to that. The employees at Jetstar were rude and unhelpful. Jetstar cares only about money and not about customers' safety and security. They never even asked for our passports to verify that we were the actual ticketholders! However, they made sure to charge us every penny possible for our luggage. I could not get a simple cup of water on the flight without paying for it. Jetstar is a terrible airline and I would not recommend it to anybody!"
Cons: "Was not on the flight because the international flight was canceled. Had to get a direct flight from Gold Coast to Japan."
Pros: "Amenity pack and entertainment were good. More movies to offer would have made the entertainment even better."
Cons: "We flew business class and it didn't feel too much like a business class experience. Welcome drinks were a nice touch but from there the service was not very attentive, we had to ask for empty glasses and plates to be cleared after they sat with us for over an hour. The meal was not great - pretty lack luster. No priority bag tags and our bags took over an hour to come out the other end."
Pros: "Cabin crew"
Cons: "No vegan food option"
Airlines flying from Brisbane to Cairns have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Brisbane to Cairns
Masks required on board, masks provided on flights from Brisbane to Cairns
Social distancing seating
Middle seats unavailable to book on flights from Brisbane to Cairns
Testing for antibodies, testing for symptoms for flights from Brisbane to Cairns
Waiving of change fees. Search flexible flights from Brisbane to Cairns