So far so good but food and entertainment are not available for this flight
Stewardess spilled orange juice on my clothes/seat no help no apology just threw napkins at me to clean the mess up. Not Happy.
I do prefer to fly United and have always had excellent service, except for bad weather. Flights are on time and staff is alway curtious and helpful
headphone jack didnt work for the first flight and not much variety
Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!
Oh my gosh, I loved my experience with United! they made me want to travel more often.
They needed people to check a bag, they did check my bag and I had to wait 10 minutes after the flight to get it it wasn’t too bad
The first flight was an hour and a half late leaving, thus missing my connection. The second flight Departure was two hours late Leaving.
Plane still had screens for watching movies. Good selection too.
Good plane, crew, and flight. Boarding was a bit chaotic. Bathrooms were unacceptable. United DESPERATELY needs a new terminal at IAD.
Terrible. The flight was delayed two hours due to weather. Then when we got on the plane, the first pilot ended up timing out and we had to wait for a second pilot. Second pile came on board and we tax it out. Had to return back to the gate because of an unruly passenger. Then the copilot timed out. Had to wait for new copilot. Also had to wait for maintenance to check for fuel. Then found out the second pilot timed out and we had to wait for a third pilot. Was ready to go and then needed maintenance again for another issue. In the end, it was 2 o’clock in the morning when they announced that the flight couldn’t go because the third pilot and the second copilot had timed out.
The trip was very smooth and they provided great customer service
They have lost any customer service care and support. Terrible airline now and been for awhile.
the pilot that landed this flight in Philadelphia did an amazing job, the weather was absolutely terrible and we landed safely.
The meals were mediocre and the alcohol selection was poor. I enjoyed the selection of movies and other entertainment.
Flight was cancelled as I was in line for security. Next available flight got me to my destination 24 hrs later than the first. No refunds offered, just credit toward another flight. I booked with delta, got to my destination only 2 hrs behind my original flight schedule. Won’t be using American again.
Checked in the minute I was allowed and still wound up in group 8 for boarding.
Great flight from Charlotte to Orlando. In flight wifi and entertainment was not working til 25 minutes were left in the flight would be my only complaint.
Airplane was cold. Flight attendants were rude. Phone charger did not work. No food available.
On time (actually a little early). Was a good and short flight!
