So so. Terrible aircraft choice for that leg of the flight.
So so. Terrible aircraft choice for that leg of the flight.
EWR terminal C United Club is great. Flight and everything else mediocre
I was duped into thinking it was a United Airlines flight when in fact United had nothing to do with it.
Airline did not explain reasons why flight was delayed two hours. Explanations were badly needed and rarely provided. Problem seemed to clearly be the airline’s fault and not the fault of the weather or airport.
Boarding took a long time for a couple of flights. We arrived at our final destination an hour late. Others missed their connecting flight. We had no time to eat between flights. My checked in bag was delayed because it was in another flight. At least they gave us a voucher because of that. The staff was very kind.
The most cramped seating I’ve ever experienced, (including budget airlines) with no food available for purchase on a nearly 6 hour flight.
Did not like the seat spacing. The seat was very narrow and tight.
I think it would have been better to get a heads up to download the app before getting on the plane as I only had wifi in the airport and didn’t realize the plane was an older one. Maybe a little more communication before hand would be lovely. The seats as always were crammed and uncomfortable and trying to convince people to spend an extra 150 so that we have an extra foot of leg room was less then ideal.
Flight attendant was sincerely mean -- a true disgrace to an otherwise pretty crummy company anyway. Really embarrassing. I actually feel bad for United.
Crew and snacks were great. It’s nice to have free wifi for entertainment, but there wasn’t anywhere to place my phone (ie Alaska Airlines). Also the gate was right next to another that was boarding at the same time, so it was difficult to tell where the line for our flight was. Also, they didn’t have a speaker system and had to yell for different groups. Had I not gotten a text that the flight was boarding, we might have missed the flight.