Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Perth
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Scores according to KAYAK customer reviews
Pros: "Cabin crew was amazing!"
Cons: "Food was mediocre and we've had better on Singapore Airlines before."
Pros: "Crew was amazing"
Pros: "Food, Entertainment."
Cons: "Harder than usually landing"
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Pros: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Pros: "Cabin crew were great"
Cons: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Pros: "Good boarding, good arrival gate"
Cons: "Old plane, entertainment system is very old and screen bad"
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "The crew was amazing. The seat were uncomfortable"
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Pros: "Service was excellent, always with a smile."
Pros: "More space then previous flights. Attendants very pleasant and helpful."
Cons: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Cons: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Pros: "Couldn't find a problem"
Pros: "The service is exceptional!"
Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."
Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"
Pros: "Great service."
Cons: "Disinfectant smell."
Cons: "Little or no room in Economy"
Pros: "Most everything"
Cons: "Crying babies made it tough to sleep the whole flight"
Pros: "Very attentive, great food, quality aircraft"
Pros: "Excellent flight experience"
Pros: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Cons: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Pros: "Staff, food and emenities great for economy class"
Cons: "Inflight entertainment wasn't as extensive as in previous years."
Cons: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "the flight schedule are very good"
Cons: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Pros: "Service was great."
Cons: "Bit on the cold side."
Pros: "Helpful staff and a comfortable trip. A plus all the way around"
Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Good reliable SQ service"
Cons: "I got the seat with communications box on the floor under the seat in front... no foot room :-("
Pros: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"
Pros: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Cons: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Pros: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "On time. Attentive crew."
Cons: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."
Pros: "again, the crew anticipated our needs"
Pros: "Excellent crew service and entertainment."
Pros: "Seating space was very good. Meals terrific"
Pros: "Everything on time."
Cons: "Nothing really bad one food on return flight not great but ok."
Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Pros: "The flight experience was pretty great overall.."
Cons: "I didn't like that interacting with their websitewas not very iser friendly or reliable. While most domestic airlines allow you to easuly interact with your itinerary I pretty much had to just show up and hope everything worked out. Also no alerts or other functions."
Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."
Pros: "Quick boarding, good choice of movies"
Cons: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
Cons: "flight left very late. couldnt make up time on the way. had to struggle to make it to the connection."
Pros: "The crew was just fine."
Cons: "Checking on the cleanliness of the toilets frequently"
Pros: "The seats were spacious and comfortable. Ample room for the long flight."
Cons: "Desert option: warm cookies"
Cons: "In most cases i was so disappointed to be allowed only 1 lugage of 50lb while i was supposed to be allowed 2 50lb of bags,i had to pay 275$ for the extra luggage,very disappointed as i was not expect that to happen,you guys made me look ashamed infront of people as i had to borrow money to pay for"
Pros: "Kind and very helpful."
Cons: "A little more room for people with weak legs."
Pros: "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
Cons: "The entertainment shows could be better as it was limited"
Pros: "Crew, food, seats were great (my route was empty on the first flight, so I could lay down across other seats). They provided amenity kids even in economy class."
Cons: "The connection was too tight. A staff member led us to a bus to the next terminal, but left at security without a word. I ended up running from security all the way to my gate, feeling I was going to miss my flight. They still had the gate open past the scheduled time, but wish I didn't have to run."
Pros: "The Seats are very Comfortable"
Pros: "Emirates itself was great but using fly Dubai from Dubai to Kabul was awful."
Cons: "No flights to Kabul using Fly Dubai when someone books tickets actually for Emirates."
Pros: "The boarding was fast and efficiently carried out, considering there were hundreds of passengers"
Cons: "The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone."
Pros: "The food was very good, the seat was comfortable, the entertainment was great."
Cons: "Water could have been offered more frequently. I got a bit dehydrated."
Pros: "Good range of movies"
Cons: "Poor service by busy tired crew, no water offered. Food dry, old, not good taste. Had food poisoning"
Pros: "Was ok"
Cons: "Did not like the seats"
Pros: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Cons: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."
Pros: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Cons: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."
Pros: "The crew were nice"
Cons: "Terrible food Outdated entertainment"
Pros: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."
Cons: "I like it"
Pros: "Everything was perfect"
Pros: "My flight left on time and from the moment I was greeted upon entering the A380 Airbus, I knew I was in for something very special. As prepared for departure, blankets and pillows were distributed amongst the passengers. Once in flight, dinner and in the morning, breakfast. And, throughout the night, the flight attendants attended to passenger requests for beverages and snacks. The plane was clean and, maybe I need to compliment my fellow passengers also, for the washrooms were clean and well maintained. We arrived on time and the trip seemed rather short with the entertainment of movies, news and inflight updates. Thanks again Emerates...you have brought back flying to it's original objective to give service and a safe means of travel. See you soon. Philip Dorn"
Cons: "The seat was uncomfortable because it did not convert into a completely horizontal bed. The small incline meant that I could not get comfortable and could not sleep. The screens remain on even when passengers go to sleep, making it very bright in the cabin. It would be good if staff could walk through and turn them off manually."
Pros: "The sitting is nice with good leg room"
Cons: "Can’t think of anything I don’t like."
Cons: "Missed connection in Dubai due to late departure from DC."
Cons: "Being late and have 24 layover at Dubai . Am still at dubai"
Cons: "The flight fid not depart on time and therefore I missed the connecting flight. Had to spend a day in a hotel until the next connecting flight."
Pros: "The food was very good and there were a lot of choices for entertainment. All of the crew were friendly."
Pros: "I liked the service provided by the second steward because he was concerned about my wellbeing and brought me a veggie option. The entertainment was good."
Cons: "I was given a seat between 2 men and it was most uncomfortable. I am not sure why seating is not done more sensitively for passengers. I requested an aisle seat but never got one. Also, there were no vegetarian options for those who didn't book a special meal in advance. I am a star alliance member with Qatar and love their service. I didn't think Emirates would be below that standard because I have heard a lot about the airline and decided to fly them for a change. I was told that if there was any vegetarian option left behind I would get one but the steward didn't even have the decency to come back to tell me there wasn't any left. For the breakfast the steward was much nicer and was able to provide me with a vegetarian option."
Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."
Pros: "Arriving at Perth is always a hassle with delayed baggage unloading. Can Emirates engage their own staff to expedite this activity. The Perth baggage handlers are too slow, particularly when on penalty rates on Sundays."
Pros: "Service courtesy helpfully"
Cons: "I could not get pure vegetarian food as i am a strict vegetarian"
Pros: "The ICE system was a perfect way to spend 13 hours on a plane. I watched a movie, listened to music, even watched part of a live broadcast NFL game during the trip. Much appreciated!"
Pros: "I liked most of the food service. Not breakfast."
Cons: "Cramped seating on 1st flight. High business class fares."
Cons: "Dubai to blre flight was better than IAD to Dubai as there was a chewing gum stuck over the window's edge next to my seat."
Pros: "Almost $1400 value items were broken in my two fregile box/bag."
Pros: "Food was good"
Cons: "Less attention to my two kids"
Cons: "Thanks for Service"
Pros: "The outstanding service of the flight attendants."
Pros: "I loved the layout of the plain and its size. It can fit a lot of people and you can definitely see that Emirates prides in their airline."
Pros: "It was fast and comfortable"
Pros: "Seamless flight with usual high standrd of on-board service and food"
Cons: "Transfer distance from in-bound London flight to new terminal and very long walk to gate was a surprise and could catch some prople out due to the time it took (and I'm fit and enjoyed the walk)"
Cons: "Noisy kids and parents along 14 hours of flight. When arrived at Dubai, we had a long ride of a bus, walking, and transited by train - overall 35 minutes."
Pros: "As above"
Cons: "As above"
Pros: "The 380 is a great plane, the quiet and comfort."
Pros: "I have high expectations for Emirates, and for the most part they delivered."
Cons: "They ran out of many food options by the time they came to my part of the plane. These new planes are designed poorly. Passengers were not even allowed to carry out a basic conversation near the restrooms at the back of the plane without being shushed left and right from cabin crew in their private quarters and other crew up the stairs."
Pros: "Very comfortable pod."
Pros: "it was nice trip with emirates, You have excellent services Thanks"
Cons: "All good"
Cons: "It was too hot in the plane."
Cons: "Extremely bad service at the ticket counter. Really disappointed, really disappointed"
Cons: "Arriving on time"
Cons: "It was perfect"
Pros: "The seat space, and the ability to recline the seat was surprising."
Cons: "It is what it is."
Pros: "My answer on first leg of flight from Mnl to Hkg goes with this one."
Cons: "They did not provide water very frequently in flight. Food was satisfactory."
Pros: "Crew very attentive. Red eye so you may need to call but very good. Comfortable aircraft slso"
Cons: "No complaints"
Pros: "Delayed. Late notification of delay. No text notification of delay."
Pros: "Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?"
Cons: "Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays."
Pros: "Food was mediocre and passable."
Cons: "Rude behavior of Cathay Pacific Staff"
Cons: "Needed to use two sections train and bus for transit. Entering airplane using stair layer very inconvenient for customers."
Pros: "Good seat - request granted"
Pros: "Arrival in time"
Cons: "Everything was good"
Pros: "I am a wheelchair user and Cathay Pacific took excellent care of me"
Pros: "Friendly service on time flight"
Cons: "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"
Pros: "the airline provided good communication to customers regarding potential flight re-scheduling and check-in information. the service was good, with a selection of meals. the onboard flight entertainment was very easy to use and had a large range of contents to view. overall I will fly with Cathay again."
Pros: "Staff was welcoming, everything was well organised, food was good. Journey was comforatable ."
Cons: "More choices foe veg meals"
Pros: "The movie selection + the crew was friendly."
Cons: "There were kids who were not well behaved. Their parents would not correct them, neither did the crew. There was a kid screaming and talking very loud behind me, while everyone was sleeping. I was unable to sleep on the flight, even with ear plugs. The kid sitting next to me was getting Play-doh everywhere, on me, the floor and all over the seats. He was also kicking the seat in front of him and his mother would not correct him. It would be helpful for the crew to say something to the parents, as some parents do not believe in discipline. The vegan food was very good on the flight to Hong Kong, but on the flight to Chicago it was bland. I was still very hungry after eating + did not get protein in the first meal. With the seat in front of me reclined all the way back, my knees were touching the back of the seat, my legs were swollen and in a lot of pain after the flight."
Pros: "Modern flight and silent Large monitor"
Cons: "Uncomfortable seats Degraded quality of food and drinks"
Pros: "I had three previous satisfying flights in this airline- this one was not so and unfortunately it was a long flight."
Cons: "Tris time thenplane felt old, my headset didn’t work, the food was not satisfactory ( I ordered vegetarian), and the staff was just not very friendly."
Cons: "I d have liked if they had served refreshments/drinks immediately after boarding. Although I had dinner, the flight is like 1AM so a light snack would be appreciated. toilet cleanliness was an issue...the toilets were out of toilet paper."
Pros: "Not much to like particularly for this flight."
Cons: "The crew was a bit rough."
Pros: "Food and flight attendants"
Pros: "We boarded on time. Again, cabin crew was nice, courteous, and professional. Flight was not full- therefore, no passenger present next to me. Did not eat either meal- therefore, can not vouch for them; however, did have a cup of noodles. Again, the variety of music was nice."
Cons: "Again, airport crew leaves a lot to be desired."
Pros: "The airplane was nice and clean"
Cons: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."
Pros: "Punctual, service"
Cons: "Price more expensive"
Pros: "no trouble at all"
Cons: "would like more vegetarian food options on the flight. i didn't think to order ahead but it would have been nice if the food choices had offered more options."
Pros: "Food was good Crew members were good Washroom were clean Smooth flight Comfortable seat"
Cons: "Nothing to dislike"
Pros: "air stewardess are friendly"
Cons: "noisy seat with people kicking my seat from the back"
Cons: "No in-flight WiFi was disappointing."
Pros: "Flight personnel go out of there way to smile and make you feel wanted on this flight and the previous flight enroute to Singapore from Hong Kong. Food was OK, too."
Pros: "2 full meals and snacks, gave you a little blanket and pillow. A lot of movies and music to choose from. Able to walk around and stretch. Most crew very helpful."
Cons: "Middle row every time and difficult to get out. Always out of the Asian meal choice if you weren't Asian. No one followed the directions the crew gave for boarding and crew seemed unable to fix that."
Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"
Pros: "I like the service and the foods are so delicious."
Cons: "The charging port when I was on my way to Hong Kong from Los Angeles, it wasn't working so that's the only thing that I didn't like."
Pros: "Ana toyko has 3meals cathay has 2 almpst 16 hours and long fliggt ana has better spacing and bring snacks to you you dont have ask. And i couldnt choose seats till check in ana i coul f"
Pros: "Overall is good."
Pros: "Friendly staff"
Cons: "Entertainment touch screen did not work properly. Staff had yo reset it a few times but it still didn't recognise touch most of time which was frustrating. The screen should be chaned or repaired. It was cold on the plane Departure was delayed but we did not get explanation"
Pros: "Great crew, quick boarding"
Pros: "Comfortable seat , surprisingly good food"
Pros: "Airport cleanliness and free WiFi"
Cons: "Excellent cabine service"
Pros: "Love the stop over. Love HK."
Cons: "Seats and leag room ar so small. Vey uncomfortable."
Pros: "The service was amazing & the attendants were so attentive and accommodating."
Cons: "No complaints, whatsoever."
Pros: "For flying economy for 15 hours I can't imagine it gets much better. The food was great, the entertainment was great as well. The staff was quick to do anything you asked. While you don't have all the space in the world, you're still not packed in like on US domestic flights."
Pros: "Clean and comfortable plane."
Cons: "The crew seems rushed and was not able to serve drinks when requested."
Pros: "The business class seating is all lay flat and all seats are isle seats."
Cons: "A medical emergency required us to land in Vancouver delaying our flight into Lax by 1-1/2 hours. I missed my next flight and lost my 1st class seat. No help was offered."
Cons: "Passenger seat is very hard and after 12-15 hours in most uncomfortable."
Pros: "For the reasons stated above, we did not travel to Perth on Cathay Pacific. However, the Cathay Pacific staff were very helpful in organising our rescheduled flight with Air New Zealand."
Cons: "my luggage didn't go with me"
Pros: "The flights were mostly on time (except out of Manila because nothing is ever on time in the Philippines). Plane was spotless. Crew was very professional. Food was better than most."
Cons: "There could have been a better selection of movies instead of movies that appeal to teenagers. Ground staff somewhere along the way (likely in Manila) stole my brand new luggage tags from both suitcases. BUY YOUR OWN YOU THIEVES!!!!"
Airlines flying from District of Columbia to Perth have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from District of Columbia to Perth
Masks required on board, masks provided on flights from District of Columbia to Perth
Social distancing seating
Middle seats unavailable to book on flights from District of Columbia to Perth
Testing for antibodies, testing for symptoms for flights from District of Columbia to Perth
Waiving of change fees. Search flexible flights from District of Columbia to Perth