Find cheap flights from Europe to Coolangatta

Cons: "NA"

Pros: "Flight attendants were very friendly, professional and helpful"

Cons: "I think the food in our flight was not that good.."

Pros: "Ok boarding, plane was new, entertainment system was up to date"
Cons: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."

Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"

Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Pros: "Superb service."
Cons: "Meals were average for airlines"

Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."

Cons: "Great Airline. Great staff and service. Good food and drink."

Pros: "Excellent service"
Cons: "More tasty snacks throughout the flight"

Pros: "The crews on board were amazing!"
Cons: "The service from the ground staffs are not as good a the crews onboard."

Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."

Pros: "I like everything crew, etc"
Cons: "Nothing reallly"

Pros: "The seats were comfortable and the staff was very attendant!"
Cons: "No complaints"

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Pros: "Great service and very very comfy"

Pros: "Food, service"

Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"

Pros: "Friendly staff."
Cons: "The food for Premium Economy was very poor. The choices were substandard and the food at some meals was inedible. Very disappointing for the price of the tickets. The cabins and equipment seemed old and jaded."

Pros: "Very attentive and super awesome crew."
Cons: "Nothing"

Pros: "Efficient, comfortable."

Pros: "Entertainment system"
Cons: "Uncomfortable seats with no space, arrival at last gate"

Pros: "Excellent service and attitude from ALL crew! Roomy premier economy!"

Pros: "Very good service."

Pros: "Service is always excellent"
Cons: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("

Pros: "Great experience"
Cons: "Seating arrangement was bad"

Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Pros: "Fantastic flight attendants never needed anything just a 1st class job definitely a 5 star airline thanks for everything"
Cons: "All good"

Pros: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"

Pros: "Overall experience"
Cons: "Could have had a better selection of movies"

Pros: "Food was good"

Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."

Pros: "Everything great personnel"

Pros: "Comfy chairs and good food on Singapore Airlines."
Cons: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."

Cons: "Food was very poor."

Pros: "Food, movies, support, were all wonderful."

Pros: "Great flight amazing service"

Pros: "Attendants are always nice, flight is always smooth."
Cons: "Nothing!"

Pros: "Excellent experience as usual by SIA."
Cons: "The plane is a bit aged in SIA standard. No USB charging. IFE screen is not bright enough."

Pros: "Amazing plane and crew!"
Cons: "Nothing."

Pros: "Professionalism and friendliness of crew"
Cons: "Seat not great for my length even though it was business class"

Pros: "Crew was very attentive and professional"
Cons: "Return flight the movies were the same as three weeks earlier."

Pros: "In-flight Entertainment. Orderly & on-time boarding."
Cons: "Food selection was limited given we were traveling Economy class."

Pros: "everything great, every time again"

Pros: "It is really nice to have a direct flight option to Singapore"

Pros: "Food"
Cons: "Nada"

Pros: "Spacious, comfortable seat"

Pros: "Arrival in Canberra was excellent."
Cons: "Horrendously uncomfortable business-class seat for a redeye flight."

Cons: "Aircraft was dated with old business class seats which are worn. Minimal options in movies to watch"

Pros: "Seat was too narrow"
Cons: "See above"

Pros: "Only a 25 minute flight"
Cons: "Nothing"

Pros: "Entertainment and board WiFi excellent"
Cons: "Boarding was a surprise, at least 200 m walking in the light rain, no previous warning."

Pros: "I liked sleeping for 10 hrs & arriving in AKL ready to roll!"
Cons: "I paid for seats, but there is no record of my purchase at NZ air."

Pros: "Can’t remember"
Cons: "Food selection specially for vegetarian"

Pros: "slightly more roomy than most carriers"
Cons: "since it was a Friday during Lent, there could have been non-meat options on the meals. One lunch and one supper offered only chicken and beef both times."

Cons: "Basic flight with no frills"

Pros: "Our stewardess was very helpful for our tight connection. She helped with instructions on finding our next gate and gave specific information on making the airport easier to maneuver."
Cons: "On time fights would have made our day better and less stressful."

Pros: "Seat was comfortable (exit row) for a commuter jet."

Cons: "Entertainment and seat comfort"

Pros: "Service and food choices. Seating and the mattress for bed."

Pros: "Good seats great staff"
Cons: "Paying for movies not impressed"

Pros: "this is Second times to use Air NZ to go to LA. before flight, they found technical problem, but ok .. nothing happen . Ground saffs helped us before on board . hope to use again ."
Cons: "generally nothing"

Pros: "Very fun and attentive crew. Always food and drinks available. Very comfortable seats and lots of options for movies and activities."
Cons: "Nothing#"

Pros: "We flew premium economy which included every luxury we could desire. We could not be more satisfied."
Cons: "Nada"

Pros: "Clean modern plane, on-time, nice Regional lounge"

Pros: "Ditto to the above!!!"
Cons: "The on ground experience in Los Angeles was horrible (not Air New Zealand's fault). Made our plane (a scheduled flight?) park well over a mile from the terminals and bus passengers into customs. LA Customs is always a hassle, way too long of lines and agents with an attitude. One custom officer (the final check through) was great, the rest were grouches."

Pros: "Friendly team on board"
Cons: "Nothing"

Pros: "Meal was excellent"
Cons: "Would have liked a blanket, it was a bit cold."

Pros: "I paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"
Cons: "paid $100 to "upgrade" to what was called premium, but I did not get a premium seat, and discerned no benefit. Wtf is this?"

Pros: "Seats are very comfortable and with enough leg room. The movie selection is always good and the food is excellent"

Cons: "Friendly and efficient"

Pros: "The pilot would tell us as we were flying over different mountains, regions etc, and the flight was not at all crowded, and there is so much more seat space than on any domestic American flight I’ve ever flown!"
Cons: "They charged 60NZD for one small checked bag! And then I misunderstood the policy on lithium batteries and switched my power banks from carry-on to checked bag and they confiscated them. So there goes that."

Pros: "Food and service good"
Cons: "Had a large person next to me so not much room :-("

Pros: "The crew were uniformly wonderful! They had a bunch of kids from the NZ equivalent of make-a-wish on board so they all dressed up. Anything we needed they provided with a smile."
Cons: "The lay down seats are particularly hard and it is almost impossible to look out the window in business class"

Pros: "Staff & aircraft were good."
Cons: "Flight was little late but not too bad."

Pros: "I thought our male flight attendant was not only slow to offer water, pick up trash, or respond to attendant calls, but he was also rude about it, making excuses when asked about the delays instead of simply apologizing and making sure to do better the next time. Also, the calzone breakfast was pretty bad. But other than that, the flight to LAX was ok. The entertainment system, as usual, was excellent, and we had room enough to stretch out during the long flight."
Cons: "I thought our male flight attendant was not only slow to offer water, pick up trash, or respond to attendant calls, but he was also rude about it, making excuses when asked about the delays instead of simply apologizing and making sure to do better the next time. Also, the calzone breakfast was pretty bad. But other than that, the flight to LAX was ok."

Pros: "Flight was delayed due to A/C difficulties, But no big worry for me. I had no other flight to catch in Wellington."
Cons: "Captain's sense of humor."

Pros: "We flew with Air New Zealand a few times during our trip and every flight was absolutely perfect. Staff was nice and helpful, the cabin was comfortable and everything from checking in to walking off the plane was easy."

Pros: "Great food, wine, service Seats"
Cons: "no wifi"

Pros: "Customer service and Food was excellent!"

Pros: "On-time flights."

Cons: "Delayed by 45 minutes"

Cons: "Having to pick up our bags and going through customs was horrible and stressful. Bags coming off the flight last made the customs line very long, after going through customs couldn't find where to check our bags on to Queenstown, finally found the the automatic check-in, too late only one person to help. So late had to walk to the domestic terimal, in a hurry. Finally found the check-in, checked all 3 bags, arrived in Queenstown, only two came in."

Pros: "Everything"
Cons: "Nothing"

Pros: "Purchased an exit row aisle seat - all the leg room I could ask for. Close to toilets - no odor issues. Good meals. Staff basically courteous (though not unfailingly - occasionally a tad blunt and titchy - a common experience for me on Air NZ)."
Cons: "Air NZ website states exit row seating purchase comes with priority boarding. When I asked about this at the gate counter I was told I would be seated by row number. Seems like this is a common issue with Air NZ - see e.g., skytrax website reviews. The website advertising is inaccurate if not false."

Pros: "Seats, blankets, entertainment system and service was solid. Food was also good, not great, but included in fair which is nice. Cabin Crew were a delight."
Cons: "I needed to receive a boarding pass in person, could not receive a digital one before arriving at LAX."

Cons: "Tv didn't work to Australia so they moved us to the back row and tv quit working again on the return flight. The flight attendant wasn't helpful and I would rather fly with Jetstar this flight was below budget airlines"

Pros: "It was okay, we made it to Sydney safe and sound, but I'd expect that anyway. We had works deluxe seats. Food was terrible service was on par with the terrible American carriers. The very first New Zealand air flight apparently set the bar too high. It was fantastic! The other 3 were nothing in comparison."

Pros: "Fr]iendlyt, efficient flight attendants"

Pros: "We made our connection, just barely."
Cons: "Faulty equipment presented as weather problems caused almost hour delay."

Pros: ".."
Cons: "."

Pros: "Very friendly and frequent service while in-flight. It was great having my own monitor built into the seat to watch available movies or tv shows I wanted to for the duration of the flight. Flight attendants would walk the aisles every two hours and offer water to everyone. I had never flown Air New Zealand before, but now it's one of my top airlines."
Cons: "The only complaint would be that there was no in-flight wifi available onboard."

Cons: "I got upgraded to business :)"

Pros: "services was good"
Cons: "I Hate Hate Hate the setup of the business class cabin - you face each other, no privacy, you look at other people feet all flight, cant look out the window, horrible!!"

Pros: "Crew was really helpful and friendly"
Cons: "Directing people from the terminal to the plane. Need a better strategy due to the fact that the steps are so steep, directing to the rear door instead of the front. When it comes to boarding time, we were all directing out but not indicating which door is closer to our seat. An agent needs to coach passengers outside or even when announcing boarding time -- indicate what seats should go towards the back versus the front door."

Pros: "Friendly crew, always."
Cons: "Whatever was served for hot breakfast on my flight (I think it was supposed to be scrambled eggs and baked beans) was absolutely horrible. Everyone in my section of the plane took one bite and passed it back to the stewards."

Pros: "Excellent service and staff all the way from Heathrow to Los Angeles."
Cons: "Got my seat assignment wrong after I paid additional fee for it"

Pros: "Air New Zealand provided excellent customer Service - from check in to arrival. People make all the difference but their aircraft was awesome."

Pros: "I was able to watch the entire Game of Thrones Season Six on the flight to Vancouver, and catch up with The Walking Dead on the return flight."
Cons: "The menu was poorly planned with very little fresh raw salad . The beef choice had potato salad and potato in the hot meal."

Pros: "Fast checking and good service on board"

Pros: "All was good"

Pros: "The crew was very nice."
Cons: "We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee"

Pros: "Smooth flight"
Cons: "Better informed available for self serve in back"

Pros: "Everything, I was upgraded to the upper cabin, crews are wonderfully friendly and warm."
Cons: "First aid kit, in case of sudden nose bleed caused by dry air. Other than that, perfect!"

Pros: "The crew was very friendly and professional. The aircraft was clean and well maintained. Food and entertainment were great."
Cons: "Completely satisfied."

Pros: "The crew was amazing. I asked a crew member for some paracetamol for a headache. Several crew members kept checking up on me to make sure I was fine."

Pros: "Dear ok"
Cons: "Some of the Crew attitude could be better"

Pros: "Quantas Entertainment app was great!"
Cons: "Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs."

Pros: "Economy seats were surprisingly comfortable . As usual not enough toilets!! The boarding in Jnb was the usual security schlepp but all in all no complaints and I will certainly fly this route and use this carrier again."
Cons: "Not enough toilets on board - peolequeing forever to get a chance,really tough on the parents with children."

Cons: "I told Nicole that my sound wasn’t working and I had tried with 3 different headsets. She just shrugged her shoulders and walked away. Not good enough for the price you pay for Qantas. I travel with qantas all the time and have never received service like this."

Cons: "Disembarking.... No gate so had to get bus to shuttle to terminal... 1 bus for nearly 1000 passengers.... Took nearly 90 minutes to get off plane."

Pros: "Very smooth, made it alive."

Pros: "Not much"
Cons: "Terrible meals. Ran out if nany items. Only one refreshment s tree and in the back of the plane."

Cons: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."

Pros: "Food was a improvement luggage transfer to connecting flight great a"
Cons: "All good"

Pros: "The plane was small, but it was my first time, so it was cool. The flight was quick and easy, and they covered my luggage even though it was too big for the plane overhead lockers."

Pros: "Sleeping seats were very roomy and staff were wonderful"

Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"

Cons: "The food you can tell is heavily processed"

Pros: "Movie selection was very good"
Cons: "Food was poor. Chicken dish had gelatine type gluggy sauce which seemed not to have thwarted. Chocolate pudding was served almost frozen.....very cold. Breakfast meal not a complimentary selection."

Pros: "Gracious flight attendants. Gluten free meals were good too."
Cons: "Only wish they had WiFi on the plane."

Pros: "Great staff and entertainment."
Cons: "Boarding took forever. Flight was almost 1 hr behind."

Pros: "It was nearly impossible to get in or out of our seats when the chairs in front of us were reclined. When they are straight up it was no problem. Legroom was ample and the blankets and pillows were a nice touch."

Pros: "Friendly crew and great food"
Cons: "Not applicable"

Pros: "Quality & service."
Cons: "Nothing."

Pros: "No issues, quick and friendly."
Cons: "N/A"

Cons: "Crew service was disgraceful"

Pros: "Looking out the window."
Cons: "Flight changed from an A330 to a B737 perhaps as Resukt if the public holiday"

Pros: "Qantas rarely disappoint! I have been flying with them for almost 35 years and I don't recall a bad flight"
Cons: "Nothing comes to mind"

Pros: "The crew is always nice and approachable. The entertainment is usually high but this time around there weren't many good choices."
Cons: "The food is AWFUL, and has been getting worse as the years go on. Absolutely terrible taste, stomach-churning smells and gross consistency. During boarding I was profiled by one of your gate agents and "selected for further screening" ... not fun. No explanations, just surly, inattentive agents performing further checks on items that had already been twice-checked at security. Awful service."

Cons: "The delay was just disappointing"

Pros: "The flight itself was fine. Point a to point b with no hiccups."
Cons: "The cabin crew was rude and had no self awareness. 2 times where I wasn't finished with my drink and they grabbed it right out of my hands. I was grabbing it so they could clear everything else but they took it as me trying to hand it to them. Both times I told them I was still drinking that and they disregarded it and threw it in the trash without hesitation. It's like they were robots on autopilot. Also, the male attendant in my row would always bump me pretty severely with his bum while grabbing things from the cart."

Pros: "Good service, on time"
Cons: "Coffee, not good enough"

Pros: "Absolutely wonderful flying experience!!"
Cons: "A little more leg room would have been nice."

Pros: "Everything. No complains"
Cons: "Transfer at Melbourne was erratic. But I think after renovation it should be ok. Otherwise perfect"

Cons: "I am a frequent flyer with QANTAS and a regular customer for many years. Why then do I get the worst seats on the aircraft (last row without reclining). These seats are often assigned to me and they are extremely uncomfortable. I booked a paid fare and did not claim points. My FF preferred seats are mid-plane, aisle. The screen had very poor contrast and it was like watching through cloth. To make it worse the entertainment system had very poor sound with long periods of frozen frames and staccato sound making it difficult to follow the plot. My wife's system (also FF) was the same. Not happy with the "special welcome" given to FF passengers!"

Pros: "Good pillows."
Cons: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Pros: "Direct flight to Brisbane. Cheerful crew doing their best with what they had to deal with."
Cons: "Late departure. Remote boarding gate to bus. Even more remote field from which plane departed. Overcrowded flight. Poor quality food. Access to Qantas Club denied (only for first class passengers)"

Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Pros: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."

Pros: "Arriving back in Australia"
Cons: "Being 2 hours late because there was a passenger on board sick they should never of been allowed to board the plane. This was very badly managed by the staff on the ground staff. Very poor leg room the rude passenger in the seats in front of us reclined right from take off to landing wa very hard to get out of our seat to stretch or go to the bathroom"

Cons: "Nothing. Probably the best airline flown"

Cons: "Airline just assumed we had access to phones and Internet and the know-how to be able to download the Q app for entertainment. We didn't and we had read the inflight magazine (old, tired and boring) on the flight on our first leg from MEL-SYD."

Pros: "The staff where excellent as was the full process from getting to the airport to disembarking. Would like to fly with them again"
Cons: "We have an autistic child and to get the seats that are most suitable for us proved very difficult. We got there in the end but basically they have said that that if we want to get our seats before check in opens we need the pay. We have never had to do this before and I was very shocked and surprised. They eventually relented and resolved the issue however the damage was already done. For a company that is associated with the local autism society I was very disappointed that they don't recognise it for the challenge that it can be."

Cons: "Because of an equipment problem, we missed our connection. Qantas booked us on an American Airline flight six hours later for the LAX to JFK segment. It was a much smaller plan, no food included, and the seats we paid for were not provided."

Pros: "Really friendly, helpful, attentive staff"
Cons: "Weather - there was about 45 minutes of real turbulence!! Service at Hertz was really bad. Kept me waiting about 30 minutes. If I didn't follow up the staff wouldn't have noticed that my car had arrived."

Pros: "Touchscreen entertainment food and drinks. Great movie selections. Fantastic experience!!"

Pros: "There were probably 4 current, full-length movies I could have watched. Lots of selection, content. Lovely engaging flight attendants."

Pros: "QF 93 Australia to US, was awesome, was allowed spare room, better, more courtious, better fresher food, better service from crew, and more comfortable, the space between the seats was bigger."
Cons: "The return flight QF 94 - the crew were so slow with everything, especially handing out meals. Instead of starting of handing out meals in other section (which was served last for initial meal). So being in the second the last row, I was served meal last both times. Also very slow in taking away empty trays. Had to beg for an aisle seat, which is total BS as it seems women are automatically assigned to middle seats, even though I am taller than most men. I am a Qantas frequent flyer which has stated my preference for an aisle, but only given to me if I ask, and sometimes not even that. Also on this flight, the bathrooms were a mess. Food was not very good. And in terms of boarding we had to wait to a passenger - why can one person hold up an entire flight? Felt that my experience was not worth the exorbitant price. This is not part of Qantas responsibility, as flight came in on time at Tullamarine airport in Melbourne, but it took 1 hour and 45 minutes to get out of the airport!!!!"

Pros: "The planes were clean and well maintained. The eye masks were cool - reversible with writing to do not disturb or wake for food."
Cons: "Staff all seemed like they didn’t want to be there. A menu for the food options so you know what you are choosing from - the staff didn’t know what they were serving. A snack/drinks bar to help yourself when you need through the flight."

Pros: "Amazing crew and excellent food and beverage choices"

Cons: "Off boarding in Abu Dhabi"

Pros: "Screen."
Cons: "Attentiveness of crew member . Movie selection could be better"

Cons: "Checking was slow at IAD and flight got delayed in Abu Dhabi and there was not good communication on delay."

Pros: "Crew was excellent food was good."
Cons: "sea food"

Pros: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"

Cons: "Smooth & a v.comfortable flight!"

Pros: "I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious."
Cons: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."

Pros: "On time flight"
Cons: "There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad."

Cons: "As above"

Cons: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"

Pros: "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Cons: "The food was a little cold ."

Pros: "Not applicable"
Cons: "Lack of ability to cancel"

Pros: "I like it"

Pros: "Used their larger A380 plane Good boarding and inflight service"

Pros: "The flight attendants were mostly attentive to my needs not like a larger carrier. They were also very attractive . The boarding process was not all that bad and they waited for a flight that was coming in late verses just leaving the people stranded that was good as well."
Cons: "I ended up with a center center seat squished in like sardines. There was little to no comfort. Next time I'll pay for a upgraded seat or just fly another airlines. I'll probably never fly this airlines economy again."

Cons: "Unusually the crew were quite stand off. Normally cheerful and accommodating this crew gave you the feeling you were in the way and tiresome"

Cons: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."

Pros: "Food was great. Crew was very nice and it was a very comfortable flight."

Cons: "Food"

Pros: "Crew were very helpful and friendly"

Pros: "Everything"
Cons: "Nothing"

Cons: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"

Pros: "The air staff were so good!!! So friendly and so attentive!!"
Cons: "Nil"

Pros: "Nothing"
Cons: "Maybe if me and my son was Muslim we would have been treated with dignity and respect but will not and wasn't"

Cons: "I have checked my baggage allowance for this trip when I first paid and it was 2 checked in bags. However, I had to pay additional 185 Euros for adding my second checked in bag."

Pros: "The seat was huge my cabin was very large The bed was comfortable The service with Real China steaks and fries was good"
Cons: "They kept asking me if I wanted every ten mins"

Pros: "Only I like the cabin crew. They were very nice and very friendly. This is the only thing I like about the Etihad Airways."
Cons: "More than 9 hour stay with no hotel & no food voucher before 16 hours flight . When I requested the customer service person he was very rude and with very bad attitude even the person was behind me he said the same thing. The food was very bad taste during the flight,coffee and tea had a very bad taste. Orange juice taste very bad too. No personal kit was given during the flight. Over all very bad experience. Please coney my comments to Etihad Airways."

Pros: "Not a lot"
Cons: "Being charged for extra weight when it use to be that weight .. I had no hand luggage and I noticed some people having three bags .. where's the justification in that"

Cons: "Etihad has gone downhill over the past few years and please consider this carrier as your last option for travel. They are simply not worth the money you save, considering the pain they make you sit through. Extremely poor service from the staff and they offer little to no option to you if the flight gets cancelled. They were not willing to accommodate my request to reroute to a new destination (which actually is cheaper than my original destination) as i was about to miss my consular appointment due to the flight cancellation and this was the only way I could make it. They outright said it's not possible, didn't even check if the flight to the new destination has availability or not. The staff especially at Heathrow is a joke, don't even bother reasoning with them."

Pros: "You know how it is. It's a long haul international flight and you're flying economy. NOTHING is ever good."
Cons: "Seats are super narrow, wifi did not work, food was quite poor."

Cons: "Nothing. Everything was perfect."

Pros: "Nothing special"
Cons: "food and service."

Pros: "Nothing special"
Cons: "The flight crew was rude."

Pros: "Unfortunately our flight from London to Abu Dhabi was delayed and we missed our connection through to Melbourne. However because of the way they hsndled this the delay turned out to be a blessing! Etihad put us up for the 12hour daytime delay in the magnificent Marriot Hotel in Abu Dhabi. The communication and transfer were handled very well. It was a painless process and we got to enjoy a lovely rest before being transferred back to the airport and flying home. Pretty much a faultless experience and one that would see me fly Etihad again without hesitation."
Cons: "Whilst the food at the hotel was amazing, the same cannot be said for the plane! The food was very ordinary. The chicken pie was barely edible. In terms of seating, the seats are pretty standard long-haul fare. There is limited room but the issue is cushioning. They feel pretty hard and it was difficult to be comfortable."

Pros: "Staff excellent on board Plane very high standard"
Cons: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"

Cons: "one and half hour late, barely made to the next flight!"

Pros: "Immigration at Dubai saved some time."
Cons: "Food was not good."

Cons: "Food is always the same. Fish chicken and beef with different sauces. Wine list not that impressive for a five star airline"

Pros: "The food"
Cons: "Flight was delayed. Wait,wait,wait. Overnight stay in a HARD AIRPORT CHAIR."

Pros: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Cons: "THE LEG SPACE 1 OF THE MEALS"

Pros: "The airplane, the staff, the whole service."
Cons: "Nothing."

Pros: "The crew were friendly and helpful. The airplane was spacious."
Cons: "My luggage is lost. I have to wait for 3 days for it to get to my final destination. That is very upsetting."

Cons: "movie selection poor."

Pros: "The crew was nice, there was enough leg room to where it wasn't uncomfortable for me."

Cons: "Food was not good. A meals was served only 12 hrs apart. There are jnternational travellers who feel hungry in between and airlin needs to be considerate of it."

Pros: "Service"
Cons: "Food"

Pros: "Crew are nice and friendly with huge smiles on their faces. They are happy crew and make their clients happy pessengers. Great service :) We will fly with Etihad again."
Cons: "My screen doesn't work. Plane is bit old. Lavatory is smelly."

Pros: "The very large windows and bathroom linoleum pattern were a nice change from what I'm used to with other Airbus and Boeing planes."
Cons: "The sink in the bathroom had a slow drainage issue and upon informing the crew, one attendant immediately went to check it out."

Pros: "The entertainment program was exceptional."
Cons: "The crew wasn't very friendly and gave the impression they were tired of their jobs. The afternoon 'snack' pizza disguised as a hot-pocket in a small box was served 40 minutes before landing. This snack wasn't enough and wa served far too late for a flight that lasted 11 hours."

Pros: "Excellent Service"
Cons: "More recent movies"

Cons: "The chairs could be better in economy"

Pros: "Nice stewards"
Cons: "Gate agents crabbie"

Pros: "Easy process overall"
Cons: "Free wifi, free food"

Pros: "There is nothing positive to say besides it got me where I needed to go, even though my first flight was cancelled and had to completely redirect to another airport an that took me 2 hours to get to."
Cons: "Everything, the staff was rude especially at the gate. I was forced to check my bag not because of size but because I was in Group 6 boarding and I got on there was plenty of room on the plane. I had even explained I needed to do work and would have to hold everything in my arms."

Cons: "On line booked ticket in wrong name and they would not change or refund"

Pros: "Crew was great"
Cons: "Side seats suck"

Cons: "Extra food."

Cons: "May be legg more room, either I gain way or the seat are smaller. But I got home safe, so I will use you again."

Pros: "Great service from crew!"
Cons: "Satisfied all around..."

Pros: "Good overall service level of AA"
Cons: "USB-, and Audio plugs are misplaced in the AA Premium Economy seats. Acrobatic skills required to connect/disconnect devices"

Pros: "Not much to like. When do we get bicycle seats that require us to pedal the airplane?"
Cons: "Baggage showed up on the wrong carousel. Baggage staff very rude. Manager was perfect but no way to update the display when things get screwed up. I think they can afford more staff. Bags delivered the next day while some folks had to wait two days."

Pros: "On time"
Cons: "No wifi"

Cons: "They charged EUR 50 for the 1st bag of luggage on an international flight. I never heard this before."

Pros: "Entertainment was good, meals were served, flight was on time."

Cons: "Did not know that we did not fly with British Airlines (as I had printed out before my first flight to Germany) was replaced with American Airlines. I lost valuable time at the airport and almost missed the flight. Chaotic and unexpected baggage problems before boarding to Dallas: the board luggage, same as we had on the way over, was not accepted and had to be checked in. Problem since we had to move laptop, etc. before the actual boarding. Attendants not as professional as they should be. Also seats were changed -- I was not able to sit with my daughter who regularly gets travel sickness. Overall not a good experience. But the worst: changing airlines and not being informed!!!!"

Pros: "Easy boarding"
Cons: "Tight seats, poor food, rude flight staff. Doesn’t anyone at American Airlines smile. Don’t they understand that we can choose to fly with an airline that has friendly crew"

Pros: "Great classical music selection, great entertainment program. Unfortunately, not working for all, system was re booted but didn't work for all but for me"
Cons: "The special meal I requested was not available"

Pros: "The person I sat next to was kind, as was the crew."
Cons: "The seats in economy are too close to the row in front and too narrow. You can barely move. Its claustrophobic, even for a person not prone to it. I had to upgrade my seat to avoid this as I was in those horrid seats on the trip over. Crew from the late arriving flight should have announced the connecting flight delay well before landing at DFW. The flight should have been held for 20 minutes, as it appeared that the majority of the passengers affected were able to clear customs and arrive at the gate in time."

Pros: "Flight was on time"
Cons: "Seat width, height, pitch and aisle width were absolute minimum. Very uncomfortable !!!"

Pros: "Crew"
Cons: "All good"

Pros: "The precision of bookings thru airlines were right on the spot.."
Cons: "The long lay over.."

Pros: "Most everything was great"
Cons: "When you have an isle seat, it is very difficult to sleep when you get bumped by the flight attendants every time they pass you. Understanding that there is limited space, just giving feedback"

Pros: "Extra coffee/tea available outside of the standard food times."

Pros: "The plane and crew were good."
Cons: "The adult movie selection was not interesting. I ended up watching a children's Disney movie that proved to be more entertaining. What caused my discomfort during the flight was not due to British Airways or American Airlines, but rather was a problem at the Frankfurt terminal. I could not take a bottle of water thru the security check and there was no water fountain after the security check. I have a lot of food sensitivities and cannot drink bottled water. It was only at the end of the flight when I was desperate for water that I discovered I could get some tap water from a flight attendant."

Pros: "Friendly service, smooth flight and quick boarding time."
Cons: "All good!"

Pros: "Plenty of entertainment."
Cons: "It’s just a long flight there’s no way to change that."

Pros: "Plane was lightly booked so plenty of room to sit and storage space."
Cons: "Plane left FRA 25 min late and occured more delay during flight. Came into DFW with 50 min delay and had to go through TSA again for connecting flight - why? So missed the connecting flight to LAX and had to get rebooked."

Pros: "The entertainment system and quality of selections"
Cons: "Sun Light from another passenger’s window was shinning in my eye. But I suppose that’s not Americans fault lol"

Pros: "price"
Cons: "seats should be priced based on passengers' weight."

Pros: "Very punctual; courteous crew. Ver smooth ride"
Cons: "Nothing. It was excellent."

Pros: "Entertainment"
Cons: "Breakfast"

Pros: "Awesome service"

Pros: "Like the 777-200. Not bad seating for coach."
Cons: "Delay and boarding in Germany we had to ride a bus out to the plane"

Cons: "We waited at the gate in Frankfurt once the plane was loaded for 40 minutes for the aircraft to get pushed back from the jetway . Waited another 25 minutes in Dallas for an operator to place the jetway to the aircraft. One of the stewardess we had was really rude."

Cons: "The electronic screen that shows movies etc. needs to be updated. Some of the functions did not work and those that did work were very difficult to get to work well. Disappointing. Obsolete technology."

Cons: "Entertainment screen did not work which affected 6 passengers, rows 34 and 35. Flight attendants kept saying there was nothing they could do. They didn't return to give us an update. We had to ask three times to different attendants."

Cons: "Our flight was about 50 minutes late in boarding. American should have announced why it was late and an approximate time"

Cons: "Frankfurt was rebooked by AA to PHL connecting to LGA. LGA leg was cancelled. They wanted us to take a flight to LGA the next day. We got ticketed to DCA connecting to LGA same day. Finally arrived home after 18 hours of travel. NOT HAPPY. We don't blame AA for weather cancellation but it was not an easy trip home."

Cons: "They had the wrong flight times which made my connection impossible so they had to book a later flight for my wife and I, Did not get the seats we paid for and initially did not have us even sitting together until we insisted."

Pros: "Staff was extremeley courtous, helpful and pleasant."
Cons: "Archiac entertainment system. The plane has not been upgraded for what seems like at least a couple of decades."

Pros: "Everything was new, lots of leg room, everyone was nice"
Cons: "The grill cheese didn't taste like grill cheese. It wasn't filling. Grill cheese, never again."

Pros: "Nothing: worst flight !"

Pros: "Crew"
Cons: "Entertainment was awful due to very old screens and a central streaming system that would not allow me to watch the movies I want when I want them. The food was not tasty at all and they served really hard and frozen ice cream as snack which was an awful choice considering how cold the plane was."

Pros: "Flight attendants were very nice, food was adequate."
Cons: "Boarding, not their fault but I was selected for extra security! Took me to a separate area, made me take off my shoes, pulled out the insoles, emptied my bags....and then left everything out for me to rearrange."

Pros: "Thomas of the crew gave incredible service."
Cons: "Both to and from the seat didn't fully function and both ways the entertainment system broke down"

Cons: "Live Tv CNN did not work"

Cons: "I had reserved seats 31A and 15C for my flights 1561 and 6779, goinf Frankfurt to Dallas, and Dallas to San Jose. The charge for reserving seats was $182.03. Instead, I was put in mid-row seats 42D and 24E, on both flights. No notification or explanations from American Airlines or Kayak, and no refund...yet. Any comments?"

Pros: "Great flight, service was awesome!"
Cons: "Nothing"