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Find Cheap Flights from Hong Kong Intl to Tokyo (HKG - TYO)

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Information for flights to Tokyo from Hong Kong Intl

Avg. flight duration 4h 42m
Flights arrive in Tokyo
Flights depart from Hong Kong Intl
Flight price $334
Distance 2,904 km
Airlines Air China, Vanilla Air, Jetstar Japan, China Airlines, Hong Kong Airlines, Cathay Dragon, ANA, Philippine Airlines, Japan Airlines, Korean Air, Asiana Airlines

Good to know

Average price:
$434
(avg. price over the last 2 weeks)
Good deal:
$273
or less (return)

When to Book Flights from Hong Kong Intl to Tokyo

Top tips for finding a cheap flight

Looking for a cheap flight? 25% of our users found flights on this route for $272 or less.
Book at least 1 week before departure in order to get a below-average price.
On average*, there is no price difference when choosing to fly in the morning or the evening on this flight route.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Flights to Tokyo from Hong Kong Intl

How long does a flight from Hong Kong Intl to Tokyo take?
An average non-stop flight takes 4h 10m, covering a distance of 2903 km.
How many flights are there between Hong Kong Intl and Tokyo?
There are 953 (non-stop) flights between Hong Kong Intl and Tokyo per week, averaging 134 per day.
Which airlines provide the cheapest flights from Hong Kong Intl to Tokyo?
In the past 3 days, the cheapest return tickets were found on Air China ($334), Vanilla Air ($360) and Jetstar Japan ($376).
Which airlines fly most frequently between Hong Kong Intl and Tokyo?
Cathay Pacific (26 times daily), Japan Airlines (24 times daily), Jet Airways (15 times daily) are the most frequent flyers on this route.

Book cheap flights from Hong Kong Intl to Tokyo (return)

Airports
Origin
Hong Kong
$334
only
$334
Destination
Tokyo
$334
only
$334
$462
only
$462
Fri., 12 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
24h 15m
Fri., 19 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
22h 50m
Trip: 8 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 4,650 reviews
Overall
6.5
Boarding
6.7
Comfort
6.5
Crew
7.0
Entertainment
6.0
Food
6.1
HKG
PEK
Good 7.0

Good land side service (partially because I am Star Gold) and fair on-board service. luggage was delivered faster than expected in beijing.

Fair Food and Fair beverage... Air China indeed needs to have some western style food. seat is fair to poor condition; too narrow for me even for a economy class (mind you that business class is not much better). and maybe they should learn about something called "entertainment terminal". you stare at a public, plasma TV for 3 hours without change of programs. thanks for the ancient device. that does remind me what flights could be 20+ years ago.

LHW
PEK
Good 6.0

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

PEK
IAD
Good 6.0

Friendly flight, nice people

Food wasn't good.

JFK
PEK
Excellent 8.0

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

PEK
HKG
Excellent 10.0

Great service

Not a thing

Mon., 15 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Fri., 19 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 55m
Trip: 5 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
HKG
Mediocre 3.0

You could really feel the penny pinching. Baggage fees are ridiculous. And I had to wait by thr check-in kiosks for 10 minutes for: "in case something is wrong with the baggage". Slow to check tickets at boarding. Plane was parked in the most remote part of the airport. Long bus ride, and long time to board. Seats are very uncomfortable. Overall, worst experience with a Low Cost Carrier I have had, for no benefit in ticket cost. Avoiding this airline in the future.

NRT
HKG
OK 4.0

arriving 30 minutes ahead of schedule even though we had late departure.

The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

TPE
NRT
Excellent 8.6

No complex boarding process

20kg baggage limit on checked bags. US carriers max at 50lb and that’s what I packed for. Had to shuffle some items to carryon.

NRT
OKA
OK 5.0

Better than other low cost carriers.

I know I get what I pay for. So, no particular complaints.

NRT
HKG
OK 5.2

Price was good. Crew very nice and pleasant, they worked hard and efficiently, flight was on time.

Terminal 2: Terminal 2 for budget airlines in Tokyo was a very dismal place, was worn out, dinghy, and old, no seats for passengers, was worse than a third world terminal. Terminal space was cramped and check in lines were cramped together and signs confusing, difficult to make out which line was for which airline or flight, could easily be in the wrong line for wrong flight/airline! There were few stores, only one cafe with limited selection of food and drinks. Passengers had to board planes by walking from boarding gate to plane in the open air and climb up plane staircase like back in ancient days or in quaint backward country. Elevators going down to the boarding gates were poorly marked and confusing and no signs at the gate indicating the flight to be boarded. In addition, the boarding gates are segregated and do not connect and passengers at the wrong gate cannot easily get from one gate to the next! All in all a very unpleasant place and experience. While the airport limousine bus did stop at terminal 2, it was the very last stop and took extra time to get there as terminal 2 seemed to be located in middle of nowhere at Narita. Plane and flight: As expected in a no frills budget airline, food was mediocre, fee was charged for everything. However this was a five hour flight from Tokyo to Hong Kong and seats on plane were packed very very close together, very difficult to get in and out of seat - had to be an acrobat or contortionist to get in and out, Even on a no frills budget airline, such closely packed seats for a long flight is unacceptable. Maybe OK for a one to two hour flight but not acceptable for flight over 3 hours. Have had better experience on other no frills budget airlines. such as Air Asia, Tiger Air. Will definitely avoid Vanilla Air whenever possible.

Wed., 10 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Thu., 18 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 00m
Trip: 9 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Good 6.3

On time and comfy seat (we chose bulkhead - worthwhile).

They wanted to charge us for water!

HKG
NRT
Good 6.0

Responsive crew, pleasant departure and landing

Food, drinks, you name it are provided at a cost and it's not especially cheap. Bring your own snacks and water for any flight over 2 hrs!

HKG
NRT
Excellent 10.0

Great flight and wonderful customer service!

HKG
NRT
Good 6.0

It was alright for the price

They really screwed me on luggage though...

HKG
NRT
Excellent 8.0

overall solid but very basic - read others for details

carry on bag weight limit is low

Thu., 13 Dec.
HKG
Hong Kong Intl
NRT
Tokyo Narita
9h 00m
Thu., 27 Dec.
NRT
Tokyo Narita
HKG
Hong Kong Intl
14h 05m
Trip: 15 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 2,980 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
TPE
BNE
Good 7.3

Quite comfortable, met my expectations and I slept well. On board team were friendly and helpful.

Lounge in TPE is awful! Over crowded, noisy and a mess. I wouldn’t fly CI again just from the lounge experience.

TPE
SFO
Good 7.6

They used a more modern plane for the longer haul part of our two flights home from Bali and appreciated the slightly bigger seats for the longer flight. Good inflight entertainment options.

Terrible food.

TPE
HAN
OK 5.0

The flight was 40 minutes faster than expected

The economy seating in this airline are trash

AKL
BNE
Excellent 8.6

Good entertainment choice

Average economy plane food

MNL
TPE
OK 5.2

- The check-in counters opened at least 30 minutes late. The agents arrived late, they seemed to be having a good time and didn't feel the need to explain the reason for the delay nor apologize for it. - On my flight to Manila from Los Angeles, I did not check in any luggage. I had a carry-on and a backpack that fit perfectly well into the overhead bins and underneath the front seat. On my flight from Manila to Los Angeles, I was not allowed to take the same set on board because the total weight exceeded 7 kg. This put me in a bind because the heaviest item I had was my small LCD monitor which was in my backpack. I had to put it into the carry-on with wheels which I had to be checked-in. I would have prepared to carry it in my backpack because it is a fragile item. When I was told to sign a document that absolves the carrier of any liability for the checked-in luggage and I refused, the China Airlines Duty Officer in Manila informed me that unless I sign the document, my luggage will not be loaded on the plane. I felt extremely frustrated by the attitude of the Duty Officer who didn't hesitate to threaten me and insisted that the rule was imposed on them by the TSA in the US. Instead of helping me work out a solution to the difficulty I was facing, he simply walked away with a dismissive attitude.

Thu., 11 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 40m
Sun., 21 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
4h 50m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6 reviews
Boarding
7.6
Comfort
7.4
Crew
7.9
Entertainment
7.1
Food
6.9
HKG
TPE
Excellent 10.0

They serve food on a 90 minute flight.

HKG
NRT
Excellent 8.6

The A330 used on the HKG-NRT route was a bit old and out dated.

TPE
HKG
Excellent 10.0

They gave us a meal. Hkg to tpe

HKG
NRT
Good 7.6

Got to Narita airport very late for my flight to Hong Kong. Staff rushed to get me checked in. Barely made it with a few minutes to spare. But staff really put out a great effort to get me on my flight!

Nothing really, service and flight was no different from what you would expect from a well-run budget airlines (an oxymoron?). Just a comment: check-in at Narita airport was not in the main concourse where the other major airlines were located, but in a small section just outside the main concourse.

HKG
SFO
Excellent 10.0

Everything

Food

Fri., 29 Mar.
HKG
Hong Kong Intl
HND
Tokyo Haneda
6h 30m
Sun., 7 Apr.
HND
Tokyo Haneda
HKG
Hong Kong Intl
4h 40m
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Sun., 14 Oct.
HKG
Hong Kong Intl
HND
Tokyo Haneda
4h 35m
Wed., 17 Oct.
HND
Tokyo Haneda
HKG
Hong Kong Intl
4h 45m
Trip: 4 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 4 reviews
Boarding
7.9
Comfort
7.6
Crew
8.1
Entertainment
7.6
Food
7.5
BLR
HKG
OK 5.6

Bad food, cabin crew seemed unfriendly, delay in departure

HKG
HND
Excellent 10.0

Everything

HKG
HND
Good 7.3

We had a very short lay over and were greeted by the ground staff and taken to a no wait security check point to ensure we made it in time for our connection.

The plane was very empty but they had all of the passengers at the front and it was SO HOT on the plane for some reason. Very uncomfortable for the entire flight and there was no inflight entertainment which is bad for a 3 hour 40 min flight

KUL
HKG
Mediocre 2.0

Delayed flight and cannot get a convenient connecting flight. So I canceled my whole flight schedule.

HKG
HAK
Mediocre 2.0

Didn't make it.

Thu., 11 Oct.
HKG
Hong Kong Intl
HND
Tokyo Haneda
6h 00m
Sun., 14 Oct.
HND
Tokyo Haneda
HKG
Hong Kong Intl
4h 35m
Trip: 4 days
8.5ExcellentShow reviews
Overall 8.5 Excellent
Based on 15 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
HKG
HND
Excellent 10.0

Very pleasant. I upgraded to economy plus so that was a bonus.

HND
GMP
Excellent 10.0

Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home.

I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out.

HKG
HND
Excellent 9.6

Very clean plane. Nice and comfortable. Staff was very friendly. I would love to fly again with ANA. Terrific entertainment system and movies.

Minor thing is the headset, which doesn't provide the best sound, but it will do. Food options can improve.

HND
ORD
Excellent 9.3

The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed.

ITM
HND
Excellent 10.0

All.

Thu., 11 Oct.
HKG
Hong Kong Intl
HND
Tokyo Haneda
9h 55m
Sat., 20 Oct.
HND
Tokyo Haneda
HKG
Hong Kong Intl
9h 55m
Trip: 10 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2,065 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.8
Entertainment
6.7
Food
7.0
DPS
MNL
Excellent 9.0

Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant.

MNL
HNL
Good 6.3

The flights themselves were good and the crew members were attentive to requests.

The worst part was my departure flight was delayed a full 24 hours due to the airline combining two flights to ensure max capacity on board. No concessions were given and unfortunately I lost out on a whole day of my vacation, so beware if you book on Phillipine Airlines, you may not receive the flight dates which were originally booked.

LAX
MNL
Excellent 8.6

Little less food.

MNL
LAX
Mediocre 2.0

Nothing

Service, the seats, the vegetarian food is AWFUL, the entertainment is ridiculous and all around just a horrible experience

MNL
LAX
Excellent 9.3

Smooth fly. Sleep a little bit better not to shaky.some friendly passengers.

Food is ok not much but ok.

Thu., 11 Oct.
HKG
Hong Kong Intl
HND
Tokyo Haneda
4h 10m
Thu., 18 Oct.
HND
Tokyo Haneda
HKG
Hong Kong Intl
4h 45m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 15 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
SAN
NRT
Mediocre 2.0

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

BOI
SAN
Mediocre 2.0

The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see

HKG
HND
Good 7.3

Some crew members from Hong Kong better make more effort to improve service skills.

HKG
HND
Excellent 8.6

The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy

The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)

HKG
HND
Excellent 8.0

Comfort seat, decent food, polite service

Wed., 10 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Mon., 15 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 00m
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Excellent 9.0

I liked that it was cheap, but not cheap like a north american airline.

In the 4+ hours of travel, we weren't offered water; so hit up the store before your flight for snacks and drinks.

HKG
NRT
Good 6.0

It was alright for the price

They really screwed me on luggage though...

HKG
NRT
Good 6.0

Responsive crew, pleasant departure and landing

Food, drinks, you name it are provided at a cost and it's not especially cheap. Bring your own snacks and water for any flight over 2 hrs!

HKG
NRT
Excellent 10.0

Good & friendly staff service

Good price & good customer service

HKG
NRT
Mediocre 2.0

Not much positive to say.

a FOURTEEN HOUR DELAY. I missed an important meeting the next morning. No compensation, only a half-bakes apology. NEVER flying with this airline again. Absolutely disgraceful.

Fri., 12 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Wed., 17 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 10m
Trip: 6 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
OKA
Good 7.0

The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

KIX
NRT
OK 4.0

Left on time, arrived early.

Seats were way to close to one another. I'm 6'2" and my knees were crammed into the seat in front of me the entire flight. Fortunately it was a quick flight from Osaka (KIX) to Tokyo (NRT).

NRT
KIX
Mediocre 3.5

For some reason, on this flight, the cabin pressure was not as good and I received a piercing pain in my sinus and head that I thought was something dangerous. It didn't go away, and I still have a little bit of it. I flew from Los Angeles to Tokyo with no problem, and the plane was a larger one. I fear this plane had less insulation or something that lead to this pain.

NRT
KIX
Good 7.0

For the inexpensive price I paid I was generally very impressed by the service

Limited leg room but on very short flights like mine it was managable

HKG
NRT
Mediocre 2.0

1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

Thu., 13 Dec.
HKG
Hong Kong Intl
HND
Tokyo Haneda
9h 15m
Wed., 26 Dec.
HND
Tokyo Haneda
HKG
Hong Kong Intl
13h 05m
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,210 reviews
Overall
8.8
Boarding
8.8
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
IAD
ICN
Excellent 8.0

The crew was great. The technology is great. I enjoyed the movies.

I wish I had more water.

BKK
ICN
Excellent 10.0

Such good service with Korean Airlines. We even got a free upgrade to exit row seats just by getting to the airport a little early.

Overnight flight is brutal. But that can't be helped.

ICN
BKK
Excellent 9.6

good service

Seats a little cramped

ORD
ICN
Excellent 10.0

Everything, the crew was outstanding. I haven't flew with all airlines but Koren Air was so good that I don't want to fly with any other airline, all ways Koren Air from here on out.

The second meal wasn't the greatest but I think it was me not the food.

JFK
ICN
Excellent 10.0

The flight attendants are attentive and know how to anticipate your needs. I used to travel from New York to Korea then the Philippines, and I choose to fly Korean Air. In my opinion, their service crew improved a lot Including their food.

Thu., 11 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Thu., 18 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 00m
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Excellent 9.0

I liked that it was cheap, but not cheap like a north american airline.

In the 4+ hours of travel, we weren't offered water; so hit up the store before your flight for snacks and drinks.

HKG
NRT
Mediocre 2.0

Not much positive to say.

a FOURTEEN HOUR DELAY. I missed an important meeting the next morning. No compensation, only a half-bakes apology. NEVER flying with this airline again. Absolutely disgraceful.

HKG
NRT
OK 5.0

1) to not even offer water for free on a five hour plus flight is ridiculous (you might as well just charge an extra $1 or $2 on the flight tickets 2) every hour or so, (or more often!!) the flight attendants would wake everyone up to listen to sales promotions about saving a pittance on flight duty free purchases, like 100yen on this and that. Every time I slept, I was woken up! Why the aggressive/annoying campaign!?

HKG
NRT
Excellent 8.0

overall solid but very basic - read others for details

carry on bag weight limit is low

HKG
NRT
Good 6.0

Responsive crew, pleasant departure and landing

Food, drinks, you name it are provided at a cost and it's not especially cheap. Bring your own snacks and water for any flight over 2 hrs!

Fri., 12 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Thu., 18 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
9h 20m
Trip: 7 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
HKG
OK 4.0

arriving 30 minutes ahead of schedule even though we had late departure.

The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

CTS
NRT
Mediocre 2.0

nothing

They changed the boarding time from 14:00 to 14:15 at check-in and at the time of departure at 14:45 they changed that to the boarding time. I missed my flight in Tokyo going to the USA had to pay a change fay to another airline I couldn't afford and spend the night at the Airport!!!!! Awful !!! no explanation no offer to reimburse nothing!!!!

NRT
KIX
Good 7.0

For the inexpensive price I paid I was generally very impressed by the service

Limited leg room but on very short flights like mine it was managable

HKG
NRT
Mediocre 2.0

1.5 hours late & sitting in the plane waiting to take off. A UPS plane was given priority to take off before this airline - it's the worst of cheap airlines I've ever seen.

NRT
KIX
Mediocre 3.5

For some reason, on this flight, the cabin pressure was not as good and I received a piercing pain in my sinus and head that I thought was something dangerous. It didn't go away, and I still have a little bit of it. I flew from Los Angeles to Tokyo with no problem, and the plane was a larger one. I fear this plane had less insulation or something that lead to this pain.

Fri., 12 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
25h 15m
Sat., 20 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
26h 20m
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 4,650 reviews
Overall
6.5
Boarding
6.7
Comfort
6.5
Crew
7.0
Entertainment
6.0
Food
6.1
ULN
PEK
Excellent 8.0

Food was tasty. Service was good, flight was on time and took a long time to land in Beijing.

Ran out of food options pretty early in the service

LHW
PEK
Good 6.0

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

HKG
PEK
Good 7.0

Good land side service (partially because I am Star Gold) and fair on-board service. luggage was delivered faster than expected in beijing.

Fair Food and Fair beverage... Air China indeed needs to have some western style food. seat is fair to poor condition; too narrow for me even for a economy class (mind you that business class is not much better). and maybe they should learn about something called "entertainment terminal". you stare at a public, plasma TV for 3 hours without change of programs. thanks for the ancient device. that does remind me what flights could be 20+ years ago.

PEK
IAD
Good 6.0

Friendly flight, nice people

Food wasn't good.

JFK
PEK
Good 6.0

New York to Beijing plane was new.

Not have salt pepper tooth pick.Halfway of plane juice finish. In this long flight no have snacks

Fri., 12 Oct.
HKG
Hong Kong Intl
HND
Tokyo Haneda
9h 20m
Sun., 21 Oct.
HND
Tokyo Haneda
HKG
Hong Kong Intl
17h 20m
Trip: 10 days
8.3ExcellentShow reviews
Overall 8.3 Excellent
Based on 3,596 reviews
Boarding
8.4
Comfort
8.2
Crew
8.7
Entertainment
8.0
Food
8.1
ICN
PEK
Excellent 10.0

Friendly, professional crew.

Bit of turbulence, but hey that's what happens when you fly.

MNL
ICN
Good 6.0

the service

the food and entertainment system

SFO
ICN
Excellent 10.0

Tons of leg room.

No soap in bathroom

LAX
ICN
Good 7.6

The seats in business class were very good and the staff was also very good.

I've flown to Korea many times and this was the most turbulence I've ever had. The choice of moves wasn't good.

ICN
HKG
Excellent 9.3

on-plane service is good

back-office support is very poor. for example their online flight info system is faulty, they cannot figure out the date the plane arrives! mo kidding.

Tue., 16 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 25m
Fri., 19 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 40m
Trip: 4 days
6.1GoodShow reviews
Overall 6.1 Good
Based on 4 reviews
Boarding
6.8
Comfort
6.1
Crew
7.4
Entertainment
4.8
Food
5.5
NRT
OKA
Good 7.0

The crew was amazing and super nice. Seats and overall plane was nice and clean. I’ve used budget airlines before and this is in the top 5 of greats! I would highly recommend this airline!

The plane was late taking off from airport but it was understandable because of rain conditions. Need better shuttle service for people with small children and strollers. The crew would not let my husband switch a seat over so my family could sit together. That is not right in my eye to not let a family sit together, especially when traveling with a small child. If a family books tickets together, they should sit in the same row.

NRT
KIX
Mediocre 3.5

For some reason, on this flight, the cabin pressure was not as good and I received a piercing pain in my sinus and head that I thought was something dangerous. It didn't go away, and I still have a little bit of it. I flew from Los Angeles to Tokyo with no problem, and the plane was a larger one. I fear this plane had less insulation or something that lead to this pain.

NRT
HKG
OK 4.0

arriving 30 minutes ahead of schedule even though we had late departure.

The policy of carry-on luggage is misleading. You're only allowed 10kg or less for combined two items. Charged me 6,000 yen ($53 USD) to bring my carry-on suitcase even though it met the 3 tier requirements so I should have only been charged 4,000 yen. Tacked on an additional 2,000 yen for "security" fee. This is double what the average & premium airlines charge for the 1st piece of carry on luggage as my backpack is always considered free....also the flight crew and pilots were late.

NRT
OKA
OK 5.0

Better than other low cost carriers.

I know I get what I pay for. So, no particular complaints.

NRT
HKG
Mediocre 3.0

You could really feel the penny pinching. Baggage fees are ridiculous. And I had to wait by thr check-in kiosks for 10 minutes for: "in case something is wrong with the baggage". Slow to check tickets at boarding. Plane was parked in the most remote part of the airport. Long bus ride, and long time to board. Seats are very uncomfortable. Overall, worst experience with a Low Cost Carrier I have had, for no benefit in ticket cost. Avoiding this airline in the future.

Thu., 11 Oct.
HKG
Hong Kong Intl
NRT
Tokyo Narita
4h 20m
Mon., 15 Oct.
NRT
Tokyo Narita
HKG
Hong Kong Intl
5h 00m
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 52 reviews
Overall
6.9
Boarding
7.0
Comfort
6.6
Crew
7.5
Entertainment
5.4
Food
5.7
HKG
NRT
Mediocre 2.0

Flight was cancelled. I had to cancel my trip completely.

HKG
NRT
Excellent 8.0

overall solid but very basic - read others for details

carry on bag weight limit is low

HKG
NRT
OK 5.0

1) to not even offer water for free on a five hour plus flight is ridiculous (you might as well just charge an extra $1 or $2 on the flight tickets 2) every hour or so, (or more often!!) the flight attendants would wake everyone up to listen to sales promotions about saving a pittance on flight duty free purchases, like 100yen on this and that. Every time I slept, I was woken up! Why the aggressive/annoying campaign!?

HKG
NRT
Mediocre 2.6

Rude air hostess. Will not give even 1 empty plastic glass free. Even no free water

HKG
NRT
Excellent 10.0

Good & friendly staff service

Good price & good customer service

Thu., 11 Oct.
HKG
Hong Kong Intl
HND
Tokyo Haneda
10h 00m
Sun., 21 Oct.
HND
Tokyo Haneda
HKG
Hong Kong Intl
10h 05m
Trip: 11 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 4,650 reviews
Overall
6.5
Boarding
6.7
Comfort
6.5
Crew
7.0
Entertainment
6.0
Food
6.1
PEK
IAD
Good 6.0

Friendly flight, nice people

Food wasn't good.

PEK
HKG
OK 4.6

I had a seat with very little leg room. The food was rather bland and the boarding process was slow and delayed the departure time.

NRT
PEK
Excellent 8.0

Everything! New aircraft DREAMLINER

Pushy Chinese people acting like someone is trying to take something from them!

JFK
PEK
Excellent 8.0

I had the seat 48A which was next to the emergency exit and no chairs front of me which made me very comfortable. Also I can drink anything i want as much as I want.

Out of the whole 13 hours flight we only had 2 meals which was not enough for me. I was hungry between the two meals during the flight so i asked the flight attendant for anything to eat and she gave me 2 hot peice of bread. I accepted without complain.

LHW
PEK
Good 6.0

Air condition was not cooling and all was hot for aprox. 5 hours then became 40% better

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