|Flights arrive in||Brisbane|
|Flights depart from||Japan|
|Airlines||Jetstar, Fiji Airways, Singapore Airlines, China Airlines, Thai AirAsia X, Qantas Airways, EVA Air, Malaysia Airlines, China Eastern, Cathay Pacific, Japan Airlines, Philippine Airlines, Korean Air|
Pros: The crew in the Melbourne airport were amazing! There was confusion with my bags and they sorted it out without any stress!
Cons: The seats weren’t very comfortable but it was a very clean plane!
Pros: Nothing. It’s a 6 hour flight and you have to buy every single thing if you want to eat, or see a movie, or even the blankets! They charged us 100aud for every bag because we have no right to take any bags either.
Cons: Everything. The crew was useless. The only thing they did was to tell you that everything is for sale. Nothing else.
Pros: Most importantly on time and friendly staff.
Cons: For a discount airline everything was as expected. As said above, being in time and friendly employees made it an excellent flight.
Cons: Need free movies
Cons: It could have not been 2.5hrs delayed
Pros: Great food and drink..complimentary on Fiji Airlines. Economy class seats are bigger than all US airlines!
Cons: Late to board d in Fiji due to ‘ operational’ reasons? Late arrival into Honolulu. But overall good flight
Pros: well refer below
Cons: plane seats were dirty had crumbs on it seats had chewing gum stick on it movie how can u expect everyone to watch same movie there are children wlderly no respect to what they like
Pros: Comfort was decent.
Cons: Late due to crew.
Pros: Food, comfort & on board entertainment not the best but for the price of the flight it was well worth it. The flight crew and those on the ground in Nadi were amazing. Fantastic service all round. Don't forget to use the Premier Lounge in Nadi if you're there for a few hours. FJ$100 for full lounge access. It was an absolute pleasure. Best way to get to the USA from NZ.
Pros: The service and food
Cons: Plane seems dated
Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience
Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.
Pros: Premium economy was great.
Cons: Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible.
Cons: We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there
Cons: Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice.
Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!
Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.
Pros: seats were full configurable, tray table very logical and space all felt useable.
Cons: the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.
Pros: Excellent customer service with every question
Cons: One hour departure delay due to technical checkup but I’m glad they fixed it prior to taking off.
Cons: Food was some of the worst airline food I’ve had. I had the vegetarian options and the vegetables were very bland and over cooked. I usually like airplane food.
Pros: The staff was very nice and allowed me to change my seat to be near the door as I had a connecting flight fairly soon after arriving in Manila. This flight was very comfortable and excellent.
Cons: There was no movie but that is Ok. I just read
Pros: Surprisingly they had a check in at the regular terminals (normally low cost carriers are at terminal 3, which you need to take a bus or walk to). The boarding was smooth and efficient though a bus gate.
Cons: Food came out our maybe 4 hours into the flight. No entertainment of course. The seats were very small and cramped. Not sure how a bigger person would do but I was in the middle seat and rubbing shoulders with both people. We also flew into Don mueang airport at Bangkok which had extraordinarily slow and long immigration lines. Spent an extra 90 minutes there. Overall a rough trip and the LCC was just part of it.
Pros: Cheap price and we had the row to ourselves. The flight was very smooth and quiet. All in all not a bad way to travel on a budget
Cons: No food or drink or entertainment at all...
Cons: Crowded seats, no entertainment and no provided food or beverages for a 7 hour flight. Air asia does not care about your comfort, they just want your money.
Cons: They wake you up at 1am for breakfast. For a flight that lands at 4 AM you should just skip the meal service and let people sleep.
Pros: The service was pretty good.
Cons: Very little legroom. All drinks and food are paid-only and expensive. The food wasn't that good either.
Pros: Always an enjoyable flight with a happy crew and comfortable flight
Cons: Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line.
Pros: The Sydney lounge is amazing and the entertainment options are excellent.
Cons: Inflexible on making food available at times other than when the crew wanted to feed people, making no extra effort, or even acknowledging emerald status.
Pros: This flight had significantly less turbulence than my flight to Melbourne
Cons: The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order.
Pros: Good food and snacks. Great boarding and off boarding experience. Appreciated the help by Qantas ground crew who helped me with my wheelchair in Sydney.
Cons: Small, uncomfortable economy seating. Crew came by infrequently but were attentive when they came.
Pros: Very smooth, on time boarding. Food quality
Cons: The food is served on a tiny tray that only has room for the hot dish. Other items are piled on top. Recipe for items being dropped, getting crumbs everywhere and generally less comfortable eating experirnce. And stop using plastic cutlery!
Pros: Seat was ok
Cons: Everything could have been better
Pros: The crew was very attentive.
Cons: There were not a lot of movie options.
Pros: Being able to check bags and get boarding pass at Taipei Main station prior to boarding MRT (similar to Hong Kong) is a very useful convenience. EVA staff there were extremely pleasant and helpful.
Pros: Everything are good
Pros: The crew were great the food was nice.
Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing
Pros: Lovely people an caring all the way through.
Pros: Everything was really good
Cons: But the flight left and arrived 30 minn late!
Cons: The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies.
Cons: aircraft a bit old and my remote control was broken, lunckily my next seat was not occupied, so I can move to next seat and the seat a bit old and decline angle so limit. if compare with business class seat of other airlines, it's a bit not up to standard.
Pros: Flight from Honolulu to Shanghai was great. Then problem on the transfer, we missed flight
Cons: We recd a text that said flight was delayed 35 minutes. We got to gate to find it wasn’t delayed. We were there at gage 45 min before the plane left but they said we were late, it was due to the text.
Cons: Worst airlines
Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...
Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster
Pros: Amazing crew for such a long flight. Nice to get fed too.
Cons: On line check in could have been simpler
Pros: Every thing good expept passengers around me
Cons: Most passengers around me are a lot of Indian They are noises and the have kid, the kid crying all the time.This is is long flight amost 17 hours I can not sleep
Pros: One of the nicest crews I've had the pleasure of flying with
Cons: Nothing I could tell at the moment.....
Pros: Crew was very nice and did what they could.
Cons: Economy seats are so cramped that the couple (who were strangers to me) seated next to me (i was in the window seat) decided to 1) one would sleep prone on the floor in the foot portion of our row; and 2) the other would rest his head on ME and the armrest, stretching out on their seats. Greeeaat.
Pros: Friendly, super efficient crew, great, comfy seats and a smooth landing made for a fantastic trip.
Cons: Could have been longer so I could get more sleep!
Pros: Yup all gud
Cons: All gud
Pros: I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was.
Cons: Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent.
Pros: Seat was spacious. Crew was nice.
Cons: Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight.
Pros: The EMIRATES flight was nice. Japan airlines has good leg room.
Pros: Food was amazing and stewardess courtesy to passengers.
Pros: the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch.
Cons: In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!
Pros: New A350 plane with excellent business class and great service, food and the entire James Bond movie collection on the entertainment system...
Cons: Left 30 minutes late after the captain said we would have an on-time departure. Terminal 1 at MNL is just aweful!
Cons: We were left behind because of the long line and slow service. On top of that, they open all our eight luggages that made four of us missed our flight and the rebooking fee is too expensive. We'll never fly with PAL again. It cost us a fortune because of their poor customer service.
Cons: I had an urgent connection to another flight. The staff at Butuan and at Cebu were very helpful, trying to get me on it. The cabin crew were also helpful, but after being advised of my situation the pilot laughed and parked on the tarmac for 25 minutes guaranteeing I missed the flight.
Pros: The chair was comfy! It could adjust to ANY position you need.
Cons: My crab cakes were just mush and my tv remote didn’t work.
Pros: Yes, my first time Philippines Airlines experience was impressive
Pros: Very efficient boarding
Cons: Not made for talk people
Pros: yes it was
Pros: The crew was very good and did an outstanding job accommodating the passengers. Thank you.
Cons: I really think everything was great and Jetstar is very well organized. You can teach the US carriers how to efficiently run an airline service. Thank you for taking pride and responsibility for running a well organized airline.
Pros: Seat was comfortable.
Cons: Small and bland food. Very limited entertainment. TV didnt work but they gave me an ipad.
Pros: A and A
Cons: Nice crew. Newer airplane
Pros: Can't beat that. Bigger seat, better leg room, comfortable seats.
Pros: Food was very tasty. In-flight movies were up to date and very good.
Cons: Seat was hard as a rock. No way to get comfortable on a 10 hour + flight. Seat in front practically is in your face when they recline. I'm not fond of the A330 layout. Give me a 777 any day.
Pros: They were so courteous, polite, nice, very helpful and accommodating. Always have smiles on their faces and they’re not fake smiles, they’re genuine. They made me feel comfortable even in a small, tight seats.
Cons: Oh boy, the length of travel time. This trip was a spontaneous and a last minute decision. So as you can see, I couldn’t get a cheaper direct flight. End up with a stop over in S. Korea.
Pros: Would appreciate if they can provide a list of possible menus to choose for the meals. Consistencies on bagage claim info, and changes in boarding gates.
Cons: Inconsistencies, on my way back to montreal from the philippines, i was informed that baggage would be claimed directly to final port of destination but didnt, when i arrived at toronto i had to take my bagage and drop it off again, although my next flight would be with west jet airlines, korean air was not able to communicate well with their airline partners as to bagage claim and changes in boarding gates.
Pros: The crew was amazing and accommodating as we had an infant.
Cons: Entertainment was subpar.
Cons: The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas.
Pros: crew was excellent and food was great
Cons: boarding disorganized, business class seats were average and screens too small
Cons: Over all it's ok good
Cons: Previous review is for Sydney to yulara. Flight from Christchurch to Sydney was very smooth and no problems at all
Pros: Very easy flight, especially the Wellington airport part, with polite and efficient security.
Cons: Nothing, it’s a LCC on a short flight doing its job very well. Pity my legs are longer than the distance between the seats though.
Cons: Seats quite uncomfortable. Could feel the seat structure through the sestback.
Cons: Don’t fly jet star. Huge hassle with bags.
Cons: Over all it's ok good
Pros: Comfortable seats
Cons: Poor communication of crew memebers when dropping off bags, not consistent with charges of luggage, not helpful in alternative solutions, would allow some passengers with same size/weight of luggage through with no charge, versus charging ridiculous prices for others
Pros: The crew were amazing and the seats were super comfy. The Captain was very smooth on take off and touch down, he was also very informative during the flight.
Cons: It's like traveling on Spirit in the USA...you have to pay for everything
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