Daily cleaning, installation of cabin HEPA filters on flights from Japan to Hobart
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Scores according to KAYAK customer reviews
Pros: "The service was excellent"
Pros: "Very comfortable; excellent service"
Pros: "I like the crew members"
Cons: "Entertainment selection and food could be better"
Pros: "The crew professional and friendly"
Cons: "The food was rather bland and did not live up to my expectations"
Pros: "The crew is usually really good."
Cons: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"
Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."
Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Pros: "Very cramped seats"
Cons: "flight on time. flight was delayed and gate changed"
Pros: "Crew is attentive to our needs"
Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"
Pros: "Best airline I've ever been on"
Pros: "Crew will try there best to help you in anyway"
Cons: "Missed my connection so lost bags . Took 2 days for them to get to me."
Cons: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Pros: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Cons: "Nothing Better than average flight"
Cons: "Flat bed in business class was disappointing. No way anyone taller than 6’ could stretch out. Overall, it was an inferior experience to business class on Cathay Pacific, which sets the standard IMO."
Pros: "I like everything in Singapore airlines"
Cons: "Satisfied service friendly staff overall satisfied."
Pros: "This was the most fabulous crew I have ever flown with on ANY flight in so many years of my travels! It was un-imaginable as to what they did, they left no stone unturned to make sure we were comfortable, fed us with awesome food every now and then. Were looked after like babies! Thank you SQ!"
Cons: "The A380 was probably SQ's oldest one, which that was a newer plane."
Pros: "Amazing crew."
Cons: "Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice."
Pros: "The crew was great as usual. The food was good"
Cons: "Better seats - really uncomfortable with a packed plane and wailing infants even when seated quite a few rows away."
Pros: "Friendly staff Good customer service"
Cons: "There was nothing i dislike"
Pros: "Prompt and timely service"
Cons: "Food can be more tasty"
Pros: "check in went smoothly. helper was friendly and helpful."
Pros: "Espresso coffee, champagne, crew, headphones"
Cons: "Cabin temperature was really hot."
Pros: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Cons: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
Pros: "Very attentive, great food, quality aircraft"
Pros: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Cons: "Please move this service to DFW and displace the rubbish transatlantic service that is there"
Pros: "SQ did a great job again. I plan to fly them in the future."
Cons: "My only criticism is that the flight attendants didn’t pass through the cabin with water during the 9 hour flight."
Pros: "Service was nice."
Cons: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Pros: "friendly staff top Service top Inflight"
Cons: "new aircraft, 2 x usb charging ports, 50+ movies, very quiet aircraft."
Cons: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Pros: "Service was great."
Cons: "Bit on the cold side."
Pros: "Food was good"
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "The flight attendants are professional, attentive, efficient. One suggestion, they didn't know to offer a nauseous passenger ginger ale. I let them know to give her some and she was very grateful. Also too much food! It's so much better than any other airline but very abundant and I feel bad when I only eat a small portion of the items on each tray. Otherwise great crew, plane, boarding, etc."
Pros: "The food was ok. It didn't set my heart on fire, but I did finish it."
Cons: "The plug to the ear buds was loose to the entertainment unit, and so most of the time I couldn't hear anything! When I could the sound was dreadful."
Pros: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"
Pros: "Crew is remarkable"
Pros: "To be fair, my rating will be very high due to it being the first time flying Business Class on Singapore Airlines. Unfortunately it was a short flight so I didn't et a chance to experience the whole service properly as I needed. I felt like royalty with the service offered by your staff who consistantly came to check if everything was in order without making a nuisance. Fantastic food and beverage options too. Overall a great experience, but would have liked it to be a 12hr experience instead of 5."
Cons: "Flight was over too quickly."
Pros: "The SIA crew is the most gentle and careful I have ever encountered."
Cons: "The food is below average. The quantity is OK but the choices/taste in not matching the best airlines."
Pros: "Service is amazing! I loved that airplane had Christmas decorations on the walls and great choices of food and beverages."
Cons: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"
Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Pros: "everything great, every time again"
Pros: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Cons: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Airlines flying from Japan to Hobart have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Japan to Hobart
Masks required on board, masks provided on flights from Japan to Hobart
Social distancing seating
Middle seats unavailable to book on flights from Japan to Hobart
Testing for antibodies, testing for symptoms for flights from Japan to Hobart
Waiving of change fees. Search flexible flights from Japan to Hobart