Find cheap flights to Hobart
Good to know
|May||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (14% more expensive on average)|
Average price round-trip
|$501||(avg. price over the last 2 weeks)|
Good deal round-trip
Good deal one-way
Top tips for finding cheap flights to Hobart
- Looking for cheap airfare to Hobart? 25% of our users found tickets to Hobart for the following prices or less: From Newcastle $201 one-way - $296 round-trip, from Maroochydore $248 one-way - $362 round-trip, from Darwin $354 one-way - $496 round-trip
- Book at least 4 weeks before departure in order to get a below-average price.
- High season is considered to be January, November and December. The cheapest month to fly to Hobart is May.
- As Tasmania’s major airport, Hobart is the gateway to the rest of the island. Whether your destination is one of the national parks such as Cradle Mountain Lake, hiking the Three Capes Track or travelling on to one of the smaller islands such as Bruny Island or Port Arthur, you will be flying into Hobart Airport and using connecting transport from here.
- One of the best ways to explore Hobart and Tasmania is by car. There are eight different car rental companies with an office at Hobart Airport, while others are based in Hobart city. You’ll find the registration counters in the terminal, near the arrivals area. When travelling into Hobart, the airport and city are linked with a dual-lane highway and the drive to the city esplanade takes only 20 minutes.
- Hobart Airport is not very large but still offers opportunities to shop for gifts or duty-free. You can pick up souvenirs at Australian Way, whether you’re looking for toys, apparel, jewellery, postcards and magnets or authentic aboriginal products. For your duty-free shopping, & Beyond has a range of food, drinks, beauty items and other products.
- With Hobart Airport’s Meet the Maker stand, you have the opportunity to learn a little bit about Tasmania before even leaving the airport. Every two weeks Hobart Airport promotes a new Tasmanian craftsman, from whiskey makers to chocolatiers to fashion and beauty designers and more. Here you can learn about local goods and what it takes to make them.
- For those travelling with or with someone who has a disability, Hobart Airport recommends contacting your airline in advance to organise a wheelchair if needed to help you around the airport. The airport has also partnered with Autism Tasmania to create Social Stories, a visual aid to help everyone better understand how the airport works. Find out more on the airport website.
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Top 3 airlines flying to Hobart
Scores according to KAYAK customer reviews
Cons: "Entertainment screen is too small, and touch panel reaction is so late."
Pros: "It was a routine flight and everything was OK but not fantastic"
Cons: "Some of the food served was quite bad .... other options were pretty good"
Pros: "Service, food entertainment and catching up the lost time"
Pros: "Crew were nice and entertainment was ok."
Cons: "Flight was 1hr 40 minutes late and had to catch a bus to the end of the airport to even board. As well as shared terminal gates..."
Cons: "Unfortunately the flight could not be shorter. Otherwise a perfect flight, and well worth the price."
Pros: "New screens new seats and very modern"
Cons: "Flight delay could’ve been shorter."
Pros: "staff were nice"
Cons: "-priority boarding isn’t priority -only vegetarian food"
Pros: "Great experience - love travelling Qantas on International flights"
Pros: "crew was very nice"
Cons: "entertainment system malfunction needed a long time to reboot"
Cons: "Meal for children first"
Cons: "Very good airlines"
Pros: "Consistently good"
Cons: "2,hr delay - weather"
Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."
Cons: "Delays due to storms slowed our departure and made the boarding process a little confusing"
Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."
Pros: "Great crew, nice clean aircraft with lots to watch via their streaming service Flight left ontime and arrived early"
Cons: "Food was good but not great"
Pros: "The view"
Cons: "Poor food and no choice, only given tofu noodles! The general appearance of the plane was dated and worn, needs a refit. It felt more like a cheap budget airline not ‘the spirit of australia’ as branded. The touch screen was so bad that you forced the persons head in front to move when you pressed the screen."
Pros: "Flight departed slightly late but arrived on time. Great movies to choose from. They gave you little kits that had a sleep mask, toothbrush and toothpaste, and ear plugs. The food and drinks available were good. There was a USB and outlet for charging."
Cons: "My husband’s screen didn’t work for watching movies and his seat did not recline, but mine did."
Pros: "It was my first A380 flight, and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful. The staff was pleasant, but could have been more attentive. It felt like some cared and others did not."
Cons: "I have flown millions of miles with Qantas, but it's been more than 10 years since my last flights. My expectations were high and i the end I only felt "OK" about the experience. The seats are not competitive with other business classes in the sky. I realize that is about to change. I flew Air Canada into Australia, and while my seat was unfortunately broken, the capabilities and overall comfort of their seats is far superior to Qantas. The business class lounge in Sydney had very poor food options in my opinion, and I was quite peckish after having skipped lunch to travel to the airport for a 4pm flight. The food options on the flight were much better, though overall options / taste were just OK."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Pros: "Crew fantastic, food was delicious, boarding efficient - but they use a 737 on this leisure route which is a bit arduous for what is a 6+ hour flight."
Cons: "Use of 737 and lacklustre entertainment system compared to A330"
Cons: "Never went, why would you not know that?"
Cons: "Very old plane, entertainment pathetic. Seats bad Time to retire plane.."
Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"
Pros: "Both planes were clean service was good"
Cons: "Both flights delayed"
Pros: "The staff were great but the wait time on calling quantas is ridiculous, check in on an old machine is slow etc"
Cons: "requested an aisle seat online and was not given one. I requested vegetarian meals but was automatically served up dead animals as food so had to keep requesting vegetarian food everytime food was offered. Rather that checking in with an actual human I was directed to a slow and time consuming check in machine."
Pros: "Excellet service. I liked where I seat that was very much appreciated. Its nice to have delightful meal and having bottle of water in seat pocket was a nice thought. Boarding was excelent. It was called section by section. Cabin crew were very friendly and attentive. I always like to fly with Qantas"
Cons: "What I don’t like is always late in boarding... But having said never be late in arrival. Always arrived in time .."
Pros: "Great service, flight was not packed and had an exit row to myself."
Cons: "Delayed by a half hour. Better than the 2 hours the last time I took this flight 3 weeks ago."
Pros: "Roomy, boarding was efficient, clean"
Cons: "some crew member favoring, service attitude"
Pros: "Overall a comfortable way to travel."
Cons: "For flying business the food was awful; the person sitting next to me actually sent his meal back it was so bad. They had a relatively pedestrian menu, but were unable to deliver. The steak was overcooked and grey throughout, prawn starter was tasteless and bland, and panna cotta was overly sweet and weirdly goopy. The dinner options were so uninspiring that I skipped. I understand that it's airline food - but don't offer it if you can't at least make it slightly acceptable.... The staff was a bit all over the place and slow - it seems like having the flight at capacity was too much for them to handle. The sets in business are really starting to show their age and need a really need a steam clean."
Pros: "Great crew, meals were good."
Cons: "Flight delayed three hours."
Pros: "Crew were pleasant and engaging"
Cons: "Boarding was slow"
Pros: "Comfortable chairs."
Cons: "With an almost 3 hour delay the lack of information from Qantas staff was infuriating and we were held in what felt like a ‘holding pen’"
Pros: "I didn't eat dinner as I was too tired, but the breakfast was good and dinner looked pretty good. For airline food, that is. The staff were very polite and friendly."
Cons: "I previously flew Tokyo to Sydney premium economy on Japan Air and that created expectations. This was significantly worse. The seats were not as comfortable or as spacious. On JL, you have a bit of a barrier between you and the person in the next seat. On Qantas, you very much do not. While this is probably more just bad luck than anything else, the boarding experience was nightmarish with swarms of people blocking every passage."
Pros: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Cons: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"
Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"
Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"
Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."
Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."
Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"
Pros: "Nothing. The very best parts were still mediocre"
Cons: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."
Cons: "Lack of ipads for inflight entertainment"
Pros: "Crew on board were nice and helpful."
Cons: "No boarding announcements at Sydney airport. Food selections ran out."
Pros: "The service was very friendly, proactive and helpful. Got to fly in an A380 and I got a whole row to myself. the cabin crew were extremely attentive."
Cons: "The menu said we would get a weiss bar (amazingly delicious mango ice cream) on the menu and we didn't get one!"
Pros: "Friendly staff"
Cons: "Angle lie seats. Controls for seating and entertainment fidgety"
Cons: "No any explanation to delayed about 2 hours that resulted in missing the connected flight for more than 10 hours."
Pros: "Close to two hours delay leaving Australia"
Pros: "The crew in the ground and plane were very accommodating for Sydney to New York flight."
Cons: "On the flight from New York to Sydney the crew were rude and indifferent to needs even condescending."
Pros: "We did not use this flight and I was told that I could not receive a refund."
Pros: "I just enjoy Virgin as the crew are always nice"
Cons: "I find the seats a little uncomfortable. But it’s possible just me"
Cons: "It's a short 50 min flight, can't ask for anything more."
Pros: "Movies good Boarding and luggage retrieval good"
Cons: "Arrived an hour late Was another passengers fault tho but annoying"
Cons: "Flight was delayed an hour and boarding was slow due to only using one aircraft door."
Pros: "Flight attendants were friendly and responsive."
Cons: "1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time."
Pros: "Crew ans eat was both good"
Cons: "on time flight, food selection"
Pros: "Virgin lounge staff were super friendly and helpful - getting me on an earlier flight and giving me a spare seat next to me!"
Cons: "nothing negative to say"
Cons: "Huge delays on check-in. System failures but also elderly people not knowing the check in process and causing further delays. People taking too much luggage inside the cabin. No food options for gluten free. No water served. Smooth flight though. Check-in staff at luggage short tempered."
Pros: "Loved the amount of leg room and food choices."
Cons: "Maybe more offers for drinks throughout the flight. Check in of the bags was automated in some areas but there didn’t appear to be sufficient staff to assist. That and as travellers we tend to move slower that a Virgin worker would so I couldn’t put all my bags on board. More assistance at checkin"
Pros: "fast boarding"
Cons: "better movies"
Pros: "Fast boarding and disembarkation. Good lounge in melbourne."
Cons: "Slightly condescending cabin crew member."
Cons: "flight cancelled"
Pros: "Little interruption from pilot"
Cons: "Simon and His team were wooden and lazy."
Pros: "Good space for economy"
Cons: "Did have to pay for a snack … but hey, its virgin!"
Pros: "The flight was 45 minutes because they put on the burner"
Cons: "The fact that 8.30 flight is delayed 2.5 hours and they had no other aircraft available to schedule ."
Pros: "Staff were polite"
Cons: "No entertainment if you didn’t have their app installed. Food was average. No room near our seats for our bags in the overhead bins because crew & other passengers further down the plane had already used them. Had to wait outside in the cold to board. One of my bags was broken on this leg! Tight seating! Not impressed."
Cons: "That the flight didn't wait 15 minutes for me to get on it."
Pros: "Easy checkin online. Easy bag drop at airport. Staff friendly and helpful. Snack enjoyable."
Cons: "Typical seating, far too cramped. Person beside me encroached on my personal space throughout the flight. Thank goodness it was only a 2hr flight between Melbourne & Brisbane."
Cons: "Going Melbourne delayed nearly 1.5hour Back home Brisbane another nearly 1.5hour and gate change a few times Very very bad experience"
Cons: "See above, I was so bored, tired and irritated I can’t be bothered to say if this flight was good or not. Much better than being stuck in the airport and was glad to get to my destination."
Pros: "they eventually returned it"
Cons: "they lost my bag"
Cons: "they lost our bag on a direct flight, how can they do that? when we got there they only have an agent who told us to contact virgin airlines in melbourne!!!"
Pros: "Such a comfortable flight. No complaints at all."
Pros: "The flight was good, there was enough leg room."
Cons: "My husband and I are seniors, luckily we exercise daily, because we were told to take the stairs down to the airplane and had to walk to the plane in the rain and then walk up the stairs to the plane. When we boarded we actually should have gone through the plane as our seats were closer to the front. The stewardess should have used common sense and directed everyone through the plane, there was absolutely no reason to send people through the rain."
Pros: "Great service"
Cons: "legroom too small and food was minor snack."
Cons: "Flight cancelled, then booked by Virgin without consultation, onto a flight via Sydney that would take 6 1/2 hrs to get there, had to request another flight but still lost most of the day of my holiday, plus left with many phone calls re change of rental car, arrival , parking bookings, and no compensation and then stress when I got to the airport and was told that despite being "booked " on the much later flight, now I might not actually have a seat. I had to wait while attendant at counter tried to find seats and only watch as they were taken by someone else several times. So unnecessarily stressful and misleading. Lost my original seats, had to sit separate from my companion, and no real concern by Virgin about their impact on customers' plans. Last time I flew, the plane was cancelled, and we had to wait hours for another one in the terminal, so I missed the body corporate meeting that was the ONLY reason I was flying to Brisbane, paying for overnight accommodation and car rental and flight and I MISSED it. Huge cost for NOTHING, as despite driving straight to the meeting, it was just finishing. Whilst at the airport trying to fly home, I heard another Virgin flight cancelled , again due to "unscheduled maintenance". Seems that maintenance and mechanical problems are common and way more common than they should be. So that is a big worry!"
Pros: "Every thing"
Cons: "I didn't like seeing the build up of food and small rubbish in the seat tracks in front of me on both trips, there and back. It was revolting. Clearly the company vacuuming the carpet doesn't bother doing the job properly and doesn't take the time to look from the window seat position. Shocking indeed."
Pros: "Speed of service and willingness to help"
Pros: "Fast boarding, new aircraft, comfortable seats, flight was on time."
Cons: "Advertised as full service airline but food was lacking, general cleaning between flights not great."
Pros: "The flight was good. On time. Friendly crew."
Cons: "Bag drop check in was terrible. So slow. Boarding wasn't efficient"
Pros: "The crew, the food, the overall experience was positive and pleasurable - especially since it was a 14 hour flight. Thank you!"
Cons: "The seats cushions - not the width of the seats or arm rests, but the cushions themselves could use some additional padding. I used a few blankets and pillow for extra comfort but that's the only negative I can think of. Again it was a 14 hour flight. Thanks! :-)"
Pros: "Economy X is fantastic, and really enjoy the boarding experience and the crew. left on time and arrived early. Excellent trip in that regard."
Cons: "Almost every time I travel on virgin, which is a lot. They serve a minim muesli bar. Come on Virgin what about changing that a bit. Qantas offer some really good options for not much more of a ticket price. This part of the Virgin Experience needs to change."
Pros: "friendly staff"
Cons: "way too noisy from the engines--was very draining horrible space in economy--jammed packed like cattle-this alone may cause me not to fly you again"
Cons: "I was unable to check in online and arrived in Melbourne 3 hours in advance of my flight. I had to stand in line for over an hour just to check in for my flight. It was a complete mess at the check in desk. There were several issues with other passengers that caused two gate agents to be tied up for upper 30 minutes. Rather than taking them to customer service they continued to block the line. Then with Economy gates being down to only 3 (with my guess at over 100 people waiting to check in) one of the agents used the economy line to service business class pasangers, when there were already 3 agents serving the business class patrons. While I understand business entitles you to special priorities but to have your economy passengers (who are all paying over $1500 a ticket) to have to wait so long for business passages to all walk straight get up can waiting 5 minutes felt very wrong and made many people upset. My family was waiting to see me off and subsequently got charges $30 in parking due to the delay in check in. Also communication at the gate was very poor. Flight was delayed several times due to wind and no announcement came from ground staff, only way I knew was due to an email. I could tell a lot of guests were very distressed. Very disappointed from a company that prides itself on service."
Cons: "Boarding was delayed without any explanation, and the staff member at the boarding desk was extremely rude when anyone dared approach her to ask what the hold-up was"
Cons: "Delayed flight Inaccurate baggage carousel information Lack of communication from Virgin"
Pros: "Good service, great flying, great experience."
Cons: "A larger variety of snacks would be nice (granola bars or pretzels for between meals)"
Cons: "my seat got changed"
Cons: "Plane interior was nauseatingly hot"
Pros: "All went well, smooth flight, more or less on time"
Cons: "Over priced food, in- flight entertainment, through an app had a poor selection of programs - seats feel more cramped than other airlines- lucky it was only a 1 hr flight..."
Pros: "Very roomy and comfortable seats, which was important on a 15 hour flight! Great service, good food, endless supply of drinks ( water) . Bathrooms were kept clean and neat the entire flight. Great experience overall"
Pros: "entertainment is good"
Cons: "surely the food can be better than half a muesli bar"
Pros: "Every employee I've met has made my trip seamless and delightful. Your employees are very professional. Wish you were in the US!!"
Cons: "my flight got cancelled, and was not notified. got put on the next flight which was 6 hours later, So had to wait 6 hours to fly to melbourne."
Pros: "Virgin Australia is fine, it's eDreams travel agency who is shoddy"
Cons: "eDreams are incompetent and unethical. In my opinion they are scammers And operate an entrapment operation. Do not book through them and kayak should reconsider their association with third party booking group"
Cons: "Absolutely nothing - well done Jetstar"
Pros: "It was a full flight and all went smoothly"
Cons: "It could have been on time bu these things happen"
Pros: "The check-in was fast and either the plane aboard."
Cons: "Not everybody on plane got service. We have waited on the plane for like 30 minutes for the plane start his way"
Cons: "Average service, too bad they are partnered/owned by Qantas"
Cons: "Flight delayed for three hours. We’re told by frequent travelers that this happens all the time with Jetstar."
Cons: "Slugged $60 for having one kg extra than on the flight down. Rep Australia in senior golf event ..given a wine box this was weighed too. What a rip off!"
Pros: "I had 3 seats which was nice."
Cons: "I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable."
Cons: "Flight delayed over an hour then kept waiting another half hour on runway. Couldn't land straight away in Denpasar and had to circle for another 15mins"
Pros: "Crew was nice. Plane was clean."
Pros: "Easy check in"
Cons: "Crew didn't come around enough with water"
Cons: "Delayed as usual - luggage check again"
Pros: "Nice seats."
Pros: "Perfect landing!"
Pros: "Good choices of flight times"
Cons: "Charge to check even 1 bag. Limited what we could buy."
Pros: "It was generally a pretty good flight. Timing was ok"
Cons: "The seats were a bit cramped."
Pros: "not many sitting accommadtion chairs were at gate 47 Melb Airport no reading papers were available"
Cons: "not many seats at gate 47"
Pros: "Boarded well, wasn’t overly populated"
Cons: "The staff were so rude and acted like they didn’t want to be there, acted like pouring you a glass of water was the biggest inconvenience in the world. Had to pay for inflight entertainment, no snacks or food whatsoever. But the attendants weren’t attentive or even in the slightest bit polite."
Pros: "We were surprised when we boarded the plane that we were flying with the new dremliner. The boarding was extremely efficient. They provided us with free movie too on board."
Pros: "The staff"
Cons: "The landing was super rocky"
Pros: "Good movies.. they paid for my hotel and shuttle once flight was cancelled."
Cons: "Flight was delayed 8hrs then it was cancelled due to pilot being sick. They never said on the flight how much the baggage fee would be which ended up being 150$.. which is unprecedented. Had to pay for food and drinks even after getting delayed and cancelled.. they should have been included"
Cons: "Crew attitude"
Pros: "Magazine on the plane was good."
Cons: "We had to pay $400 dollars to check 4 bags (2 bags per person). The bags were not overweight or oversized. We were told we had purchased a ticket with no baggage. I am a frequent traveler ( 10 flights in 6 weeks) and have never experienced such charges for baggage. It was not clear at the time of purchase that there were different levels of tickets. The agents at the counter was only interested in maximizing the fees we were charged and not helping us with other options. The plane was late and there was very limited seating in the waiting area, so most people stood for the extra 40 minutes of the delay."
Cons: "Not customer friendly at all. Arrived after traffic delays at 7:26 told bluntly that the gate was shut. people before and after us were told the same and we were rebooked on flight at 2:40. Ask me again later when I’ve actually flown with Jetstar, although I’m not optimistic that it will be a great experience."
Pros: "The seats were comfortable."
Cons: "Our complaint is the flight was over 5 hours long and you could not even get a complimentary glass of water, soda or juice. We found this to be a major out point with regards to service. The other issue was the no free TV. Lastly, I have never in all my flights had to pay such an outrageous fee to pre-check a suitcase. Thank you for listening."
Cons: "Everything....no food, no entertainment"
Cons: "Didn’t even receive a cup of water"
Cons: "1 hour delay on take off"
Pros: "Considerate crew on the plane."
Cons: "Took us 3 attempts to send our 23kg luggage through automated stations due to multiple issues. We did not receive a gate number on the departure boards until 5 mins AFTER we were suppose to start boarding according to our boarding pass, so we had to rush through the airport to make the plane on time. Once we reached the gate with only minutes to spare Jetstar brought out a scale and decided it was time to weight the carry on luggage, anything over 7kg then had to be checked, no opportunity to move items into the bags already check that we had already paid for. Any refreshments on the plane had to be purchased seperately, cheap as!! This experience just felt like they were trying to take your money at every turn. Treat the service like a taxi, point A to point B only and KNOW THIER RULES before you show up otherwise the will screw you over."
Pros: "Charge for an extra 2 kgs = AUD50. Pretty average customer service if not slightly shoddy. Reminds me to avoid budget airlines. Cabin crew officious"
Pros: "Friendliness of the staff."
Cons: "Lateness of flight"
Pros: "Great staff"
Cons: "Delayed departure"
Pros: "The cabin staff were friendly"
Cons: "Plane was delayed due to excess baggage weight in hull. The baggage had to be unloaded and then reloaded again, while we sat on the tarmac for an hour."
Cons: "Jetstar is a budget carrier so I do not begrudge the additional costs for food, baggage, etc. I do, however, continue to be disappointed with their poor customer service. The service desk had a long line, 4 service representatives ad only one representative service customers."
Pros: "Customer service was great.Flight was on time and the weather was good for a day and a half"
Cons: "I did not like it when i got to the airport up there at 7:15 pm and when my Brand new suitcase came around on the carousel it had 2 smashed handles on it.I Reported it straight away to the people in departures.The young guy their gave me a number to ring, which i will be doing tomorrow"
Cons: "Awful service, took a booking from Melbourne to Aukland and cancelled 5 hours later. Offered no alternative or option but to leave our trip. Completely destroyed our travels which we saved years to accomplish. Avoid these (JETSTAR) like the plague, unless you want an incompetent airline to wreck your traveling. Words really cannot describe our feelings towards our treatment and lack of any empathy from the airline, who took a booking and then cancelled it in record and and said there is no other flights! Thanks for that - never again."
Cons: "Ended up on a Jetstar flight on a codeshare arrangement with our booked airline Qantas. The journey didn’t start well when our bags would not scan through the self serve checkin as we had not booked direct with Jetstar. We then asked for an aisle seat, but this was refused - the “customer service” assistant advised we should have paid extra to pre-reserve a seat (a no cost option on Qantas). Then when we entered the plane we found that both adjacent aisle seats were in fact vacant. Food was an additional cost item - on an 8 hour flight. Those unlucky enough to ask for a meal late found that there was nothing left for them. Entertainment was also an additional cost item - when paid for the selection was extremely limited, the system slow. The entertainment froze up requiring a reboot. Though not the airline’s fault, the person behind was very fidgety, making it very uncomfortable for anyone sitting in front of him. If the seats were slightly further apart we might not have had that experience either. All in all not the best, given that we had booked with a full price airline and ended up on a budget airline instead."
Pros: "They actually gave us a reason for the delay - plane had not been cleaned the night before."
Cons: "No further updates when revised departure time had past and we were still waiting in line. Delay avoidable and not acceptable for first flight of the morning"
Cons: "I didn't check in my bag, didn't bother to weigh it. They weighed it at boarding and it was too heavy (my bad, I probably should have checked) and had to be checked in. My gripe is that they made me pay $60 even though my ticket included a free piece of luggage. Their argument was that I didn't use that facility at check-in and therefore waived the right to that piece of check baggage."
Pros: "Plane delayed missed connection had to spend night in Melbourne"
Cons: "Lack of legroom."
Cons: "Plane left an hour late"
Cons: "They choose to weigh bags just as we were boarding and as I was 1kg , I had to check in my bag , but apparently it has to go on the next flight. So now I have to wait for 2.5 hers in Sydney for my bag and had to pay $50 for the inconvenience. I would expect this from Tiger not Jetstar"
Pros: "Boarding was quick"
Cons: "Shame the staff were not more friendly, I took my rubbish to find a bin and the flight attendant expressed her annoyance and me. Asking her where I can put it. They don't smile and when you asked a question they treated me like I was a nuisance"
Cons: "9 hour flight with no meals or beverages or snacks of any kind. Had to pay for entertainment and Still had a service interruption for 30 mins. Power port did not work. Bumpy flight and seatbelt icon was never illuminated. Charged 160 per bag at the airport (unbelievable!). Filthy touch screen and food tray. Jet star claimed to 'help children with every flight' however the company donated nothing, they just went around to collect even more money from passengers. Worst flight ever. Will be calling customer service for a service recovery."
Cons: "Hardly any staff, we had to load & check in our own bags. The mechanical baggage belt was initially not working so the lines of people waiting grew. There was no-one to explain what we had to do so we only printed our boarding passes, and didnt realise we had to ALSO print baggage labels, so we consequently lost our place in the queue. NOT HAPPY!"
Pros: "Arrived safely, flight quick. Staff friendly"
Cons: "Price so costly for a quick trip for family function"
Pros: "Speed of flight time and being advised of our delay"
Cons: "Cramped boarding gate and slow boarding via Tarmac. Food and inflight drinks too expensive."
Cons: "Legroom was really tight"
Pros: "Efficient on time departure and arrival. Good inflight entertainment"
Cons: "Credit card only for purchases without advance notice is a bit ordinary"