Enjoyed the comfort of the seats, slight delay to departure time but prompt takeoff and landing.
It asks about entertainment tho it’s not applicable. 10/10 for Rex 👌🏻
Not sure how to answer on the entertainment as there wasn’t any.. Comfort, I wasn’t comfortable as I was on the window side and a morbidly obese man sat in the middle and eased out into my space. I had sciatica so I wasn’t able to move much to get comfortable. Food wise I have a wheat allergy and asked if there was a gluten free option and was given a Byron bay cookie which was lovely tho it wasn’t wheat free. Not to worry. I wasn’t expecting there to be any appropriate snacks for me anyhow. The staff were very generous with the snacks and their concern for the passengers. The staff were amazing tho. Truly amazing ! One of the staff must have noticed my discomfort and helped me out to stand in the back of the plane to stretch which I really appreciated. I would fly with REX again without hesitation. Thank you very much. It was my first flight with you and I look forward to my return flight home on Tuesday. Best wishes to your company 👌🏻
All good, was a one hour flight so no food or entertainment which was expected
Rex is an underrated airline. Its my first time flying them and they were fantastic. the only things that annoyed me about my flight were things other passengers did so it was nothing i or REX could change
Really enjoyed flying with Rex the boarding and booking baggage on was easier than most. I will beat using Rex next time.
On time and a quick flight and staff vert good
Pros: "The flight was during very bad weather and the pilots did a great job of keeping us informed and feeling safe."
Cons: "Due to the weather snacks were handed out but no water. Water used to be provided in single serves. As it is now poured into cups it was not provided on the flight. This seems like cost saving that is unacceptable to customers paying the same price with no access to a drink on the flight."
Pros: "The service was good even for such a short flight (20 mins)"
Cons: "Was an old aircraft so the interior could do with updating"
Pros: "Nothing"
Cons: "Limited baggage allowance , check in clerk over officious and totally unhelpful. "Safety" factor re weight used interminably, why not upgrade fleet if safety is so important ? Asked how I was to get luggage not on flight , told " not my problem , read fine print ""
Qantas onboard service/meals has degenerated to Budget airline standard transferred to Emirates in Sydney which only highlighted Qantas decline
Ease of boarding. Staff were friendly and helpful. Food was good. In flight entertainment great.
Cons: "No vegetarian food option. Seat uncleaned. Last seat on plane separate from family with people constantly standing next to and bumping at toilets - little consideration fro Covid-19"
Pros: "Short flight, but they fed us great food, great service, even good wine."
Pros: "Food, comfort interior, and fast check-in processes. In fact the check-in staff are great and very friendly"
Cons: "Helpful and more smiles will be very useful. Upgrade the entertainment will be great."
Pros: "Nothing"
Cons: "That I was rebooked for a flight I showed up to before it took me off. Literally people that showed up after me got on the plane"
Pros: "Super smooth flight, flight attendants were incredibly friendly and hospitable"
Pros: "The seats were comfortable & I loved the flexible head rest. The food was good. The flight attendant were friendly & attentive. It was my first time flying Qantas & it is my new favorite airline!"
Pros: "Crew were wonderful"
Cons: "The food must have been a bit off, though very tasty. Luckily had a 2 hou layover with nice lounge toilets"
Cons: "No back-of-seat screen, overhead screens lacking enough contrast to see much. No matter, I looked out the window instead!"
Cons: "The delay was out of there hands and other passengers did not listen to instructions So not there fault really"
Cons: "It's a short 50 min flight, can't ask for anything more."
Pros: "Super quick boarding"
Cons: "Lounge in melb was dirty, food average. Lounge in Adelaide was over packed - couldn't get a seat"
Pros: "All the crew were exceptional and the Captain was upbeat which was refreshing."
Cons: "All the staff were all extremely professional, just the plane was a little tired looking and grubby. When you sit for quite a while you cannot help but notice the dirt."
Cons: "Leaving the day before. Not having just one but three delays and three changes of flights."
Pros: "Crew were very good professional and provided good customer service."
Pros: "Free wifi"
Cons: "Crew attitude/explanation of why not able to move into empty row (exit row). Not a nice attitude."
Cons: "boarding, takeoff and landing all late, and forgot to serve my row with snack..."
Cons: "Crew was rude and discriminatory with Passports, for 18 hours stay layover I had to sit in chairs,. Not hotel or Lounge provided. Which is against international laws."
Pros: "Good space for economy"
Cons: "Did have to pay for a snack … but hey, its virgin!"
Cons: "These short domestic flights are just a bus ride in the sky. Provided the simple service that was all that we needed."
Pros: "Crew"
Cons: "I cannot believe that when I put the table down I could not move & at 80 kg I was by no means the biggest person on that plane!!!!!"
Cons: "Flight delayed for three hours. We’re told by frequent travelers that this happens all the time with Jetstar."
Pros: "Crew was great. No problem at all."
Cons: "Bag did not make the flight and customer service at the airport was amazingly indifferent."
Cons: "Hardly any ice When the people in front reclined their seats I couldn’t hardly move Late as udual"
Pros: "Efficient on time"
Cons: "One young cabin crew member was very polite and welcoming - ? Angela The other older woman would not even acknowledge me or say hello / goodbye despite me saying hello"
Cons: "The flight was delayed which caused us to miss the last shuttle bus for the car hire company - we had to catch a cab instead - luckily the car hire company reimbursed us for the cab fare, even though it wasn't their fault."
Pros: "Good choices of flight times"
Cons: "Charge to check even 1 bag. Limited what we could buy."
Pros: "It was generally a pretty good flight. Timing was ok"
Cons: "The seats were a bit cramped."
Pros: "Magazine on the plane was good."
Cons: "We had to pay $400 dollars to check 4 bags (2 bags per person). The bags were not overweight or oversized. We were told we had purchased a ticket with no baggage. I am a frequent traveler ( 10 flights in 6 weeks) and have never experienced such charges for baggage. It was not clear at the time of purchase that there were different levels of tickets. The agents at the counter was only interested in maximizing the fees we were charged and not helping us with other options. The plane was late and there was very limited seating in the waiting area, so most people stood for the extra 40 minutes of the delay."