Daily cleaning, installation of cabin HEPA filters on flights from Manchester
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Scores according to KAYAK customer reviews
Pros: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Cons: "Can't think of anything, everything was very good."
Pros: "Crew was very professional and served snacks and beverages at regular intervals. One of the fellow passengers was over reacting to some minor unintentional neglect by an female crew member and told her to shut up when she was trying to understand the issue. But the crew handled the situation very professionally."
Cons: "Food could’ve been better."
Pros: "Staff were accommodating and considerate, great flight!"
Cons: "Again very impressed with Qatar Airways service on the board"
Cons: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."
Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"
Cons: "Lights did not work, so diner was guessing whats was in the tray"
Pros: "Everything was good"
Cons: "Veg Food"
Pros: "crew were amazing."
Pros: "The entertainment was reasonable, I enjoyed the festive choices."
Cons: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"
Pros: "Customer service and food."
Pros: "There was adequate seat room. The device was good."
Cons: "There was nothing I didn’t like."
Cons: "Food is good except Chicken coconut curry"
Pros: "good crew"
Cons: "plane hadn't been cleaned (trash/food garbage in the seat pockets), plane was very hot"
Pros: "process quick and efficient"
Cons: "average seats"
Pros: "Service, seats, beds, food, entertainment, EVERYTHING !!!"
Pros: "Best host staff"
Cons: "Bad app don’t trust"
Cons: "No internet"
Cons: "- Leg Space is challenge"
Pros: "service, food and cleanness"
Cons: "Organization of the boarding"
Cons: "the returning flight from Doha to Chicago was absolutely old and small."
Pros: "The Crew The Food"
Cons: "The fact that we (my son and I) had to wait at the airport for over 9hours transiting. right after a 9hr 35miins journey."
Pros: "The seats were very comfortable and there was more room for our legs than most airline provide. The entire staff as well as the pilot certainly know what the term “service” means!"
Pros: "Great service and excellent flying!"
Cons: "Food was a bit dry"
Pros: "It was comfortable flight with a friendly crew."
Pros: "Qatar has one of the best service in the world"
Cons: "Nothing that I ca th think off"
Pros: "Great service. Great food. Solid entertainment."
Cons: "But the onboarding was a bit disorganized. The zone method was confusing to non native speakers so everyone was confused. It then become chaotic. Also the 320 product was too different than the 350 flight"
Pros: "Once staff were aware that my child was sick one staff member in particular regularly checked on the well being of my child."
Cons: "Crew only helpful when pushed to help. My child was sick and the cabin crew tried to give me food. I said that my child had just vomited but there was no offer to help me clear it up they just continued serving food to other passengers. I had to search for someone to help me to clear up and then I felt as though I was an inconvenience. I then had to look for someone to bring food for myself and other child. My other child is 1yr and 11 months and I was told they were only allowed baby food not a child meal. Although there were a few spare seats on the plane I was squashed into a full row with a 3 yr old and one year old on my lap. I appreciate that there may not have been any bassinet seats left but would have been helpful not to be on a full row as a single adult travelling with two small children. No offers for assistance with bags."
Pros: "The staff are outstanding! Friendly, helpful and accommodating."
Cons: "Poor choice of movies. Their 'world' movies should have subtitles"
Pros: "Got upgraded to Business Class :-)"
Cons: "Not much of Movies options to watch"
Pros: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Pros: "Individual entertainment"
Cons: "Boarding was mass chaos, crew wasn't very friendly. Food was passable, eggs were awful."
Pros: "Flawless boarding, service, food and arrived 30 minutes early."
Pros: "Seat arrangements excellent Crews nice"
Cons: "Very disappointed about quality and frequently of food offered"
Pros: "Crew Service"
Cons: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."
Pros: "Seats are very much smaller in economy. Hotel accommodation was no where close to good in comparison to Emirates or Thai."
Cons: "ANAZING flight staff! Friendly and courteous!!!! Loved them on all four flights!!!!"
Cons: "Chicken sandwich was not good"
Cons: "I am platinium and got treated that way!!"
Pros: "I liked the food and the entertainment ."
Cons: "My seat was broken so I sat up right for 16 hours. To top it off I needed to use the toilet REALLY bad but was denied even though we were SITTING on the runway for 20 mins. When I FINALLY get to use the toilet, after a smaller Asian girl and a taller Indian girl were getting bags of blankets out of, I leave a WOODEN CLIPBOARD full of VERY important papers that will cost me inside. Yet when I call to retrieve them they are "nowhere to be found" so you're telling me out of those 2 women, the Indian gentleman, the black woman & the other Asian woman back there didn't notice a clipboard when I was the only person back there trying to use the toilet or they simply threw a wooden and metal clipboard away ?? With what was clearly paperwork clipped onto it ? The girl at the service desk of Qatar airways claims to have looked herself. But she was rushing me off of the phone so I don't feel like she remotely cared even a little. I am PAST unhappy. So thank you for throwing my paperwork away I know for sure was left behind. Very thorough team."
Pros: "The friendliness of the crew."
Pros: "movies were good."
Cons: "14hour flight and you cannot give terrible food. You should know that. Although, a crew member did give extra food i request for a thing I liked."
Pros: "Very friendly crew and efficient check-in service. Food was lovely."
Cons: "Multiple problems with onboard entertainment re-setting itself."
Pros: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Cons: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."
Cons: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Pros: "Qatar airlines blew me away! The food was top notch and frequent, the flight attendants were incredibly nice and attentive, the planes and entertainment were world class aND they were affordable for our flight from Boston to Bangkok."
Pros: "My legs were sandwiched behind the seat in front of me. I hate that kind of seat spacing."
Cons: "The American Airlines staff seemed like they were in a bad mood, not very friendly. Nothing outrageous though."
Pros: "My wife and I chose premium economy for the long flight from L.A. to Sydney. I believe it was well worth paying for the differential level of service."
Pros: "The space between the seats"
Cons: "Seats space"
Cons: "Speaker volume was too high."
Pros: "On time despite ground hold"
Cons: "Having flight attendants board with 4 bags and taking most storage"
Cons: "Crew was very rude and the inflight food and entertainment was horrible. Food wasn’t edible and my tv didn’t work"
Pros: "After the initial delay, the female desk agent got us on another connecting flight without a problem. Second flights attendant was also great."
Cons: "They boarded the plane, only to tell us they had to de-ice, which is understandable. However, after waiting 20 min for the de-icing that never came, they made us get back off the plane because of mechanical issues. The captain/pilot was rude to the woman working the desk over the radio, to the point where she had to leave the desk and go speak to him in person (she knew we could hear everything.) That conversation is also how the whole line of people was informed that then knew about this mechanical issue since the night before, and chose not to fix it before boarding all of us. After getting to Philadelphia later than expected, we were forced to pay for hotel food that was horrible and overpriced. Only to then have our plane be delayed AGAIN because of mechanical issues, again the pilot not giving much information to the attendant she was faced by a room of 40 angry people and had no answers. The departure time slowly crawled out longer, and the only reason I knew was because of having the American app. Information/communication on all ends was poor. I usually fly Allegiant, which is notoriously “cheap,” and I’ve never had an experience like this. Happy my boyfriend has flown with American before and knew to give us an extra day so we didn’t miss the wedding we paid $800 in airline tickets to attend. Just disappointed."
Cons: "A delay in take off"
Pros: "We were allowed to take a carryon bag, unlike on a United flight we took on our way from Chicago to Hartford, without paying $30 to do so. When we got to the Gate for this flight, complimentary checking of carry-on bags was allowed, and that helped speed the boarding process, not just for us, but for all the people on the flight."
Cons: "The on-line entertainment system wasn't working."
Pros: "Good plane with excellent crew."
Cons: "Bulkhead seat in Main Cabin Extra was a nightmare. One has to be in cirque du soleil to navigate through breakfast in the extra small tray."
Cons: "Small, cramped seating"
Pros: "I appreciated that they were interested in the general welfare of the whole craft in the midst of storms."
Cons: "The long delays, the cancellation near midnight, the long lines to what I thought was going to be some type of reimbursement for all the inconvenience at now having to find lodging for the evening, spend an entire day back at the airport, and transport myself from the NEW airport they made available for me from the original airport I had chosen. Absolutely NO compensation or reimbursement due to "weather." While I understand they can't control the weather, this is literally one of the greatest elements in their company. They should have provisions FOR it. Running out of airlines I could trust and rely on, and thought American would deliver. But No, not even this one. Extremely disappointed and staying away from AA."
Pros: "Comfortable wifi enabled jet."
Cons: "Flight delayed over 2hrs. Inbound aircraft mechanical trouble. No info provided by airline. Maddening 10 minute rolling delay. "Your flight is boarding in xx(10) minutes and no airplane is at gate. It's just ridiculous."
Pros: "flight time was very good, arrived early"
Cons: "Food options were even more deplorable than the last flight. Ate very little. Might go with ANA next time."
Cons: "We sat in Charlotte on the runway and had to run to our connection. The airport seems too small for the amount of traffic. We usually try to avoid Charlotte, but it was the only way to use frequent flyer miles"
Pros: "The premium economy service was well worth the extra money. The crew was attentive but not annoying on an overnight service. The food was much better than other long haul internationals. And we arrived rested ready to see the city"
Cons: "Again boarding was just a mush of people. American keeps revising the boarding process but does little to make it actually efficient and orderly. The grouping should have made things better but gate agents don’t consistently reinforce the policy so passengers are all lax."
Pros: "The airplane is new"
Cons: "The crew was terrible, so rude, really I don’t understand why there are like that. Is like asking a favor for everything . The seat are to short of space and uncorfortable"
Cons: "Just never enough leg room❗️"
Pros: "The flight was pretty quick; boarding and exit went smoothly."
Cons: "The plane was old (25 years), no power supply at seat, tight spaces, movies played in widely spaced monitors located over the center aisle."
Pros: "It was quick and easy."
Pros: "Since air travel holds little charm for those of us who ride in economy class, my expectations are pretty low. The crew was polite and there were no delays."
Cons: "The food was typically low quality."
Pros: "Smooth flight and on time."
Cons: "Small plane. Even small carry-ons had to be gate checked"
Pros: "Everything was great. Easy boarding great comfortable seating and friendly efficient stewardship"
Cons: "FLIGHT DELAYED 3 hours, miserable uncomfortable plane- awful wines (grape juice) and not entertainment in flight-"
Pros: "Short trips so no entertainment is offered so it's n/a"
Cons: "Easy direct flight. No issues."
Pros: "Great service and Manchester is way better than flying to Boston"
Cons: "Your rating app doesn't have a N/A option"
Pros: "smooth disembarking"
Cons: "30 mins delay"
Cons: "Carry on luggage does not fit for the whole plane. We had to check and wait for it to be unloaded in the jetway."
Pros: "Very efficient boarding, new plane"
Pros: "Wonderful flight, kind helpful staff and a very comfortable beautiful new aircraft. I look forward to flying Quantas again."
Pros: "Spacious seats, excellent service and the food was great for an aeroplane meal. Lots of bathrooms and I was always able to access food and water."
Cons: "They still use the dual port for headphones for the entertainment system so you are unable to use your own headphones. I didn't watch anything because of this."
Pros: "The movies and free liquor!"
Cons: "The time it took"
Cons: "Plane was good overall but I was horrified by my previous AA flight I was connecting from so I didn't feel good about it the whole time."
Pros: "Flight took off and landed on time."
Cons: "Nothing really. A very typical flight."
Pros: "AA is excellent."
Pros: "Excellent crew, food and entertainment."
Pros: "On time departite"
Cons: "We were forced to check in carry on luggage at the gate after group 1 boarded. Upon boarding, I noticed that the overhead bins were about 50% empty. On top of that, I had to wait over forty minutes for my luggage to arrive."
Pros: "only the low fare; which wasn't worth the experience we endured. i do not plan to use them again!"
Cons: "that was much too long a flight to be to be put through such an inferior"
Pros: "The airline was excellent, I am over being cramped in these planes for long flights. Unfortunately living in Australia makes us have to do the long flights."
Cons: "When you are travelling on long flights travelling all night, people in front have seat reclined right back and it is so hard to get out when you need to go to toilet."
Cons: "No entertainment"
Pros: "Boarding was good"
Cons: "No drinks or snacks. We were told the hour and a half flight was too short for service. Really??? First class got their drinks."
Pros: "Excellent customer service. Good food."
Cons: "Didn't realize that codeshare meant operation by another airline, so we waited in line to up at the wrong counter, in the wrong terminal and then had to schlep our baggage to the right one. Good thing we were early."
Pros: "Crew worked very hard to accommodate our family"
Cons: "We are a very tall crew and the seats were a bit tight."
Pros: "I liked the flight, the cabin crew was great, and the pilot nailed their landing."
Cons: "The big one is that when we tried to check in with Qantas, we were informed that we needed to check in with American Airlines and could not check in. Had we not been to the airport 2.5 hours early, we would have had a great shot at missing our flight because of this.As it was, we only had 15 extra minutes from when we got to the gate from when we boarded. Even this email you just sent to me said "rate your Qantas Flight", not rate your American Airlines flight coshared by Qantas. The other big gripe is that we sat on the tarmac for way longer than I would have expected. LAX Sucks."
Cons: "I thought I booked a QANTAS flight but I was thrown on a very terrible American Airlines flight. Would not recommend."
Pros: "Nothing much. Really poor quality headphones and that too the crew had hard time giving!! I felt they were very rude every time we asked for something (including water!!)"
Cons: "Everything!! They don't have Asian vegetarian meal?? It's all vegan?? Bread roll felt really hard and person behind me asked for butter/margarine and reply was very rude "we don't have any extras" so I didn't even bother asking!!"
Airlines flying from Manchester have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Manchester
Masks required on board, masks provided on flights from Manchester
Social distancing seating
Middle seats unavailable to book on flights from Manchester
Testing for antibodies, testing for symptoms for flights from Manchester
Waiving of change fees. Search flexible flights from Manchester