Find Cheap Flights from Melbourne & other airports to Perth (MEL - PER)

Same as above

Same as above

Staff were polite

No entertainment if you didn’t have their app installed. Food was average. No room near our seats for our bags in the overhead bins because crew & other passengers further down the plane had already used them. Had to wait outside in the cold to board. One of my bags was broken on this leg! Tight seating! Not impressed.

Very old 737. No in-flight entertainment if you didn't have a tablet.

You are all ways late

I think free coffee and tea would be a good touch. Back to Quantis I go . all staff good. Jan

It got me to my destination on time. Web check in for this leg of my flight made things quick. Didn't have checked luggage so that was ok.

Jetstar is not a quality airline. Customer service is lacklustre. Cramped space. Plane seemed dirty and the air during takeoff and landed really smelled bad. Food and drinks way overpriced and not good.

great flight - fast and easy.

it's jetstar so seats aren't the most comfy, but for a few hours, it's just fine.

Norhing

Staff rude..was very cold and we also dindt get any glass of water never use this company anymore

Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

check-in process was easy on the machine, good communication from the captain all the way, and checked in luggage came out quickly. good experience

Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

After boarding twice, the flight was canceled. We were rebooked on a small charter flight that took 6 hours and a stop to get us to Perth. We arrived 7 hours later than anticipated.

The only vegetarian food option contained gelatine, and when I asked for something different, I was told that they 'don't do that'. However, when a couple asked for something different for religious reasons, they were given another meal. I have been a vegetarian for 16 years, but apparently ethics means nothing when compared to religion. Staff were not sympathetic at all, and we went without a meal, after paying a lot of money for the flight, and checking in advance that there would be vegetarian food. Gelatine is not vegetarian.

The staff were lovely.

The flight was delayed by two hours, the earphone jack only worked through one side.

Staff were polite

No entertainment if you didn’t have their app installed. Food was average. No room near our seats for our bags in the overhead bins because crew & other passengers further down the plane had already used them. Had to wait outside in the cold to board. One of my bags was broken on this leg! Tight seating! Not impressed.

I paid for for “sports equipment” when I purchased my ticket, however was still made to pay an extra 275$ For my bike upon arrival at the boarding gate. Not happy. I lined up for 1hr 7 minutes before I was able to check in, ridiculous - I just got to the gate as it was boarding and I Arrived 3 hours early for my international flight.

It got me to my destination on time. Web check in for this leg of my flight made things quick. Didn't have checked luggage so that was ok.

Jetstar is not a quality airline. Customer service is lacklustre. Cramped space. Plane seemed dirty and the air during takeoff and landed really smelled bad. Food and drinks way overpriced and not good.

Norhing

Staff rude..was very cold and we also dindt get any glass of water never use this company anymore

Na

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Relatively quiet airport lounge, easy boarding and decent flight

It needs a free drinks provision- soft drinks only

Little interruption from pilot

Simon and His team were wooden and lazy.

Food

Half hour delay

After boarding twice, the flight was canceled. We were rebooked on a small charter flight that took 6 hours and a stop to get us to Perth. We arrived 7 hours later than anticipated.

Seats were big enough and the entertainment was good

We had to wait an extra hour (after already waiting 6 hours because our original connecting flight couldn’t wait 5 minutes) because 2 people couldn’t sit in their assigned seats. They then got kicked off the plane which Is fine, but why should we have to wait while their bags are found. They broke the rules, they should have to pick their bag up when they get to Perth. Not inconvenience thousands of people!

Lack of common sense by passengers with which door they should be using when boarding the flight. Crew may want to emphasis their directions more.

Na

Very friendly service. Departed on time

Long, long walk to get to departure gate. No air-bridges.

that I was able to fill up my water botttle

I found the crew to be a little rude

Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.

Relatively quiet airport lounge, easy boarding and decent flight

It needs a free drinks provision- soft drinks only

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

Very rude team. Never ever travel with tiger airlines again

After boarding twice, the flight was canceled. We were rebooked on a small charter flight that took 6 hours and a stop to get us to Perth. We arrived 7 hours later than anticipated.

Food

Half hour delay

Little interruption from pilot

Simon and His team were wooden and lazy.

Efficiency at the check-in and the excellent service by the crew on board.

I paid for for “sports equipment” when I purchased my ticket, however was still made to pay an extra 275$ For my bike upon arrival at the boarding gate. Not happy. I lined up for 1hr 7 minutes before I was able to check in, ridiculous - I just got to the gate as it was boarding and I Arrived 3 hours early for my international flight.

Leg room was sufficient, boarding fast and plane next to new

Luggage limits- but that’s life!

that I was able to fill up my water botttle

I found the crew to be a little rude

Norhing

Staff rude..was very cold and we also dindt get any glass of water never use this company anymore

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Not much.

Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Delay

Seats were big enough and the entertainment was good

We had to wait an extra hour (after already waiting 6 hours because our original connecting flight couldn’t wait 5 minutes) because 2 people couldn’t sit in their assigned seats. They then got kicked off the plane which Is fine, but why should we have to wait while their bags are found. They broke the rules, they should have to pick their bag up when they get to Perth. Not inconvenience thousands of people!

Plane

Delays

Efficiency at the check-in and the excellent service by the crew on board.

The only vegetarian food option contained gelatine, and when I asked for something different, I was told that they 'don't do that'. However, when a couple asked for something different for religious reasons, they were given another meal. I have been a vegetarian for 16 years, but apparently ethics means nothing when compared to religion. Staff were not sympathetic at all, and we went without a meal, after paying a lot of money for the flight, and checking in advance that there would be vegetarian food. Gelatine is not vegetarian.

Excellent in-flight service

Nothing

Fiona's attention to. Ustomer service was outstanding!

Nothing

Crew very friendly

Departure 50mins late, arrival 10mins late then wait 45mins for bags to arrive ... not good enough

Crew were great

Lost bags

Leg room was sufficient, boarding fast and plane next to new

Luggage limits- but that’s life!

great flight - fast and easy.

it's jetstar so seats aren't the most comfy, but for a few hours, it's just fine.

Norhing

Staff rude..was very cold and we also dindt get any glass of water never use this company anymore

It got me to my destination on time. Web check in for this leg of my flight made things quick. Didn't have checked luggage so that was ok.

Jetstar is not a quality airline. Customer service is lacklustre. Cramped space. Plane seemed dirty and the air during takeoff and landed really smelled bad. Food and drinks way overpriced and not good.