There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight
Very friendly staff. No food service and no entertainment. Only 1hr 20min flight
Flight was late, food and drink an extra charge, my carry on is five rows behind me, and the seats are too narrow. Don’t ask me to be happy about it
It was with Link Airways and the Saab 340 jet was noisy and little comfort.
Crew was great but flight was delayed almost three hours due to a technical issue and we had to go back to the terminal and wait for another one.
Virgin has always provided a smooth and comfortable flight. This one was no different. Seats are comfortable. Staff are great. This is my favourite airline.
Check-in was good and efficient, Boarding was quick and easy. Didn't like the entertainment side of things requiring your phone to connect for a screen, my eyes are bad enough to use my phone more than I already do. Trip was comfortable and baggage claim was good. If coffee and tea were free, then why not a soda or juice as well, its not like its an alcoholic drink.
When I made the booking I was not aware I had to book our checked baggage separately. As we had no checked luggage booking, I had to pay A$120 per bag (total 2 bags) so you can imagine I was not pleased. I am an experienced traveller so something needs to be done to improve the booking app,
Cabin crew were very professional and welcoming. They certainly appeared to have lifted their game. Congratulations
Tightly packed passengers, 40 minutes late, no in flight service, long wait for luggage.
Delayed 50 mins. Check in was excellent, boarding was good, everything else was OK and perfectly acceptable for a budget airline. Price was excellent. I noticed this airline had two other flights to our destination cancelled so not very reliable.
The issue was a 4 hour delay to takeoff with very sketchy information provided about the available of the flights delay. Passengers were not informed of gate changes and how long the delay might be. It ended with a late night 2 hour drive to our home which was not ideal for elderly people.
Flight was fine with boarding starting a few minutes early. Not a fan of the crew pushing political messaging regarding indigenous naming of Brisbane city… really pushed it like I haven’t heard on Jetstar before.
Flight was delayed more than 1.5 hours. Gate changed multiple times
no announcement about why we where delayed which is very poor
It is what it is - nothing more, nothing less. No entertainment onboard but one kinda knows that when buying a ticket on a no frills airline. I choose Jetstar only because of price.
No food taken so can't rate also no entertainment so can't rate.
It was a super crowded time to travel out of Melbourne, but the flight was OK
On time and well-priced... For a short flight, what more do you need?
The flight was fine. Unfortunately, my 5.00 pm flight was cancelled and I was moved to the 6.00 am flight the following morning. Jetstar arranged transport, accommodation close to the airport and dinner & breakfast, so all was good other than an overnight delay.
