Daily cleaning, installation of cabin HEPA filters on flights from Newcastle to Townsville
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 4h 15m.
In the past 3 days, the cheapest return tickets were found on Jetstar ($387) and Multiple Airlines ($408)
When flying out of Newcastle you will be using Newcastle Williamtown, often referred to as Newcastle Airport. You will be landing at Townsville, also known as Townsville Airport.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Townsville from Newcastle is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Townsville with an airline and back to Newcastle with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Townsville from Newcastle up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."
Cons: "Have a choice of both sweet & savoury snacks onboard."
Pros: "Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough."
Cons: "Some Crew a bit slack. And slow service"
Pros: "Lovely staff"
Pros: "Everything was fantastic!"
Cons: "Appreciated ability to switch to a bulkhead seat for more legroom. Bathrooms were clean at all times despite long flight. Deplaning was easy and fast enough. Overall a good experience."
Pros: "The flight was on time, service with a smile. Staff great."
Pros: "Staff were attentive. Meals were good. I had an exit row so had good leg room"
Cons: "Dimmer light in toilet as every time someone went in we we subjected to bright toilet light."
Pros: "The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys."
Cons: "Nothing much. I have long legs so it's hard to get comfortable enough to sleep."
Pros: "What was there to like!"
Cons: "That i couldn't board this flight. Duh!"
Cons: "Seat backs recline violently and require help from behind to put upright. Cabin crew was less than interested in passenger service . Seat space was less than proper."
Pros: "Smooth boarding Comfortable seat,love the entertainment as I could not sleep. Managed to catch on lots of movies that I have not seen."
Cons: "First stage , food not too crash. Rest fine."
Pros: "Crew fantastic, food was delicious, boarding efficient - but they use a 737 on this leisure route which is a bit arduous for what is a 6+ hour flight."
Cons: "Use of 737 and lacklustre entertainment system compared to A330"
Pros: "Not much"
Cons: "Terrible meals. Ran out if nany items. Only one refreshment s tree and in the back of the plane."
Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"
Pros: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"
Pros: "I don't remember much about this plane. It was nice to get food service for such a short flight. I believe we had the two seats to ourselves, and they were comfortable."
Cons: "Late arrival 15 min taxi to gate 22 mins wait for bags and$23 yo get to International Terminal. Next time fly via Melbourne"
Pros: "Crews in flight are friendly Meals are decent Movie collection in flight are plenty"
Cons: "Can't check in via mobile app nor kiosk in airport Still using 747. The plane could be made in 70s? 80s?"
Pros: "Staff this direction was friendly and helpful."
Cons: "You can't check in online or at the kiosk. You must adhere strictly to the carry-on baggage size and weight. The airplanes are a bit worn."
Pros: "It never left.....I am still in Sydney!!!! Keep up on your dlights"
Cons: "Quantas Flight was cancelled going down and also back."
Pros: "Fantastic Service On time Easy boarding"
Pros: "Dreamliner plane"
Pros: "Staff were friendly, boarding was efficient, and in-flight service was unobtrusive."
Cons: "To be honest, I really wish Qantas would include Bejewelled in their games offerings."
Pros: "Great staff and entertainment."
Cons: "Boarding took forever. Flight was almost 1 hr behind."
Pros: "Staff service was excellent."
Cons: "Paid for Qantas but got Latam. Not at all the same quality of flight material. Heat hearing strange clicks that I have never experienced on other flights."
Pros: "Crew was excellent! Very friendly and attentive - entertainment selection was great and the plane stayed nice and cool which is really helpful for a 15hr flight - no one needs 300 sweaty people for 15 its."
Cons: "That we were required to check our overhead bag because it weighed more than 15lbs. Meanwhile as we boarded nearly every passenger had an overhead bag that most certainly weighed more than 15lbs. Not sure what was going on there...also the seats are a little tight when reclined. Once the seat in front of me reclined back I had my knees in the back of the chair the entire flight and I am not a particularly tall person- made for a pretty uncomfortable 15hrs."
Pros: "Business class seats are private and allow for lay flat sleeping"
Cons: "Flight from LAX was delayed 2 hours so I've missed my flight to Auckland. I'm still in Sydney.....a debacle!"
Pros: "My luggage arrived quickly in Dallas"
Cons: "The food was the worst I’ve ever been served on a flight."
Pros: "No issues."
Pros: "Overall experience was good.Food quality and snack was good."
Cons: "Would like to have more choice in Bollywood movies., and food."
Pros: "Not much"
Cons: "Delayed no information"
Pros: "Good flight. Staff was excellent and attentive."
Pros: "Qantas rarely disappoint! I have been flying with them for almost 35 years and I don't recall a bad flight"
Cons: "Nothing comes to mind"
Pros: "I got to my destination safely and on time. Food and service were above average."
Pros: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Cons: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."
Pros: "i wanted to add a bag to my itinerary but 3rd party didnt get back to me in time and i couldnt afford to upgrade at the airport. a little disapointed, probably wont go 3rd party again ."
Cons: "i wanted to add a bag to my itinerary but 3rd party didnt get back to me in time and i couldnt afford to upgrade at the airport. a little disapointed, probably wont go 3rd party again ."
Pros: "I liked the fact that there was a water refilling station so I could get water when I needed/wanted it. The people were friendly and there were lots of times when the lights remained off so that people could sleep. There weren't a lot of interruptions during the flight so people could rest or do what they wanted! I also like that Quantas is associated with American so I got a ton of miles!"
Cons: "My seat wouldn't stay upright so any movement made it go back, which was fine for resting but when eating or sitting up, I kept falling back. Luckily the person behind me was understanding."
Pros: "A cut above all others"
Pros: "The people I came in contact with were very helpful."
Cons: "Nothing, everything went well. Same complaint as everyone else, not enough leg room."
Pros: "Best I've flown in a while."
Cons: "No Upgrades available when they had empty sets in business class. ??? Not sure why.?"
Cons: "Seat in last row very uncomfortable"
Cons: "I am a frequent flyer with QANTAS and a regular customer for many years. Why then do I get the worst seats on the aircraft (last row without reclining). These seats are often assigned to me and they are extremely uncomfortable. I booked a paid fare and did not claim points. My FF preferred seats are mid-plane, aisle. The screen had very poor contrast and it was like watching through cloth. To make it worse the entertainment system had very poor sound with long periods of frozen frames and staccato sound making it difficult to follow the plot. My wife's system (also FF) was the same. Not happy with the "special welcome" given to FF passengers!"
Pros: "Was bumped off fjight. Due to not being checked in by Jetstar. Crew was nice and put us on a later Hawaiian."
Pros: "Close to two hours delay leaving Australia"
Pros: "On Time performance"
Pros: "Arriving back in Australia"
Cons: "Being 2 hours late because there was a passenger on board sick they should never of been allowed to board the plane. This was very badly managed by the staff on the ground staff. Very poor leg room the rude passenger in the seats in front of us reclined right from take off to landing wa very hard to get out of our seat to stretch or go to the bathroom"
Pros: "Almost 17h is a LOOOONG flight, so it could have been awful... Thankfully it was not crowded, though, so I had a centre row to myself! Actually managed to get more than 4h of sleep. Loved the SkyCam, especially since we followed the full moon all the way."
Pros: "The crew was amazing"
Cons: "On time boarding and availability of inflight entertainment."
Pros: "The seat was ok. The cabin crew good"
Cons: "The food options both free and purchased."
Pros: "The entertainment options were great"
Cons: "Figuring out how to get from domestic to international terminal was far from easy. The security lines were tight and slow. The waiting area was crowded and loud, it was a relief to get on the plane. Also the coffee was terrible"
Pros: "I called several days in advance to request a gluten free meal, they said they processed the request, but there was not a gluten free meal for me on board. When the crew found out the problem they rummaged in the gallery and came up with a couple snack bars without gluten for me. They were awesome."
Cons: "Requesting a special meal in the time frame required and then it not being on board was really heard with Celiac's."
Cons: "Food and more space"
Cons: "Delayed Food Chair"
Pros: "Aircraft seating Good notification of possible delay"
Cons: "Crew Long it at bag drop Checked website about delay, said it was on time."
Pros: "The food was pretty damn good Staff were friendly"
Pros: "Extra Leg Room, 3 seats between 2, worth the extra money, surprised they provided breakfast"
Cons: "Crew not overly friendly, only 2 toilets at back, not enough seats at Sydney airport due to reno, didn’t bother using their inflight entertainment but at least they provided some."
Cons: "Flight delayed 1:hour 10 minutes"
Cons: "I had 3 bags and they all came in on separate flights and one didn’t make it before my connecting flight. Now I have to wait for it to be delivered..."
Cons: "Row 10 seats were extremely cramped. Seemed worse than usual. Was placed in middle seat and was unable to even read a magazine. Hostess saw how cramped I was and commented that I should purchase a x class fare, Perhaps virgin should ensure they supply adequate basic seating"
Cons: "No in flight entertainment"
Pros: "Flight was great except the turbulence but that is expected"
Cons: "Hardly any legroom"
Cons: "WiFi needs to be standard"
Pros: "Seats reclined comfortably but were definitely cramped & crew was pleasant. I got my first choice on meals in both economy x while sitting in the front while headed to Oz and regular economy when sitting in the back on the way home."
Cons: "Only one drink service included, which came with the first meal. The rest of the options were water throughout the flight until breakfast when juice or coffees and teas were offered. Entertainment was a little dated, including HBO series from the early 2000’s rather than newer shows. Flight was an hour late without explanation & there wasn’t the starry night sky that I heard so much about. Overall I’d fly again if it was a good flight deal but I wouldn’t specifically seek the airline out when planning another trip."
Cons: "Delayed flight VA1519 Sydney to Townsville. Received sms that new flight is 2pm Received email that new flight is 3pm Called virgin who guaranteed me it’s 3pm so I asked for that in writing...no was the answer Asked to speak to mgr, same lady came back to now “guarantee “ it’s 2pm. Spoke to mgr this time guaranteed 2pm and Will email in half hour (I’ll be boarding by then ! Sorry best I can do but you are now in seat 3a economy x. Asked for complaint to be lodged, unsure if she did? At virgin check in no details of everything above. Showed lady two conflicting msgs from virgin and the above so she put me in 3a... I could have been there at 3pm if I didn’t ask for it in writing. That potentially could have cost me upwards of a grand if I had to stay another night in Sydney and another ticket... not happy!!!"
Pros: "Flight was fine. Food was fine."
Cons: "A wheel was broken off our new samsonite luggage. Virgin does not care."
Cons: "A bit cold"
Cons: "They gouged me for $130 PER BAG baggage fees because I could not stand at the check in counter and prove that I had paid the fees. There was nothing I could do about it at the time but felt that I had really been taken advantage of."
Pros: "Comfortable seats and friendly staff"
Pros: "they eventually returned it"
Cons: "they lost my bag"
Cons: "I usually buy Eco X seats but this time forgot."
Cons: "No entertainment no food or drinks"
Pros: "Nice crew."
Cons: "This flight was full with many families with small children. The parents exercised almost no control over their rambunctious children. A gentlemen in my row turned around to request that the children seated behind him not bang and bump the back of his seat. After 3 such requests a fight almost broke out between adults. I’ve never experienced anything quite like this on a flight. I myself got no rest on the 3 hr flight to Cairns."
Pros: "We were pleasantly surprised by the legroom for the regular economy seats. We usually opt extra legroom because my husband is 6'4" but he was very comfortable on this flight. We fly often and on many different airlines, but Virgin always stands out for exceptional service, modern and clean planes (continuously attended to throughout the flight), better meals, friendly staff, extensive entertainment options...definitely one of the best overhaul international flights we've had."
Cons: "The check-in procedure at Sydney Airport was a bit of a nightmare. Even the people who had checked in online had to wait in line (for 30 minutes-1 hour) to get boarding pass and check bags. We had carry-on bags only and still had to do this. I understand they need to recheck everyone's documents since the flight was headed to the US, but the available counters and process for moving customers along was very slow. Other than that, we had an excellent 5* star experience."
Pros: "The first. Captain flew brilliantly or however many there were"
Cons: "During the international flight a lot was not healthy. The crew were disinterested in the work in economy class with the exception of a very helpful young man. The announcements couldn't be understood, the speakers crackled so much and the stewardesses spoke in very heavy accents. There was still debris from the previous flight in the seat holders. The entry into the plane smelt unfresh . The TV. Programming was limited and often did not work. Overall it was a flight that lacked international standards. The final flight to cape Town was excellent. I was going to write you a letter. We are capable of much higher standards and I felt ashamed. The international flight to Perth was better but the flight back from Perth was not good. Every flight should be welcoming and helpful. The attitude and involvement of flight crew makes or breaks the journey even if the craft is old and not perfect With regards eva young and trusting that this review canbe of help."
Pros: "Crew friendly Plane half full"
Cons: "Left 10mins late Crew forgot to serve us drinks Poor choices NO choices for those with allergies Person being sick and grumpy woman in front didn’t help travelling with very tired & active five year old at 10pm"
Cons: "no specific directions as to which terminal to go to at LAX to JFK. poor coordination for connections. not much time inbtween the transfer service. had to take the shuttle bus to terminal 2 for the connection but could have explained it ahead of time but no staff explained this while on the flight. had to run to the gate, nearly missed. the food was very average."
Cons: "I got to Sydney from LA at 10am on a Thursday after my flight was delayed by over an hour because of catering issues. I brought a carryon luggage with me but was forced to check it because it was overweight. That's totally fine. When I went to baggage claim after the flight, my luggage was no where to be found. I went to the help desk and was told they have no idea where my bag was. They asked for my contact info and was told to wait for a call. I continuously called to check the status and it was still not located. Finally I heard from them Saturday morning and I got my bag delivered on Saturday at 8pm. I had to leave for my flight at 6am Sunday. I had no clothes and wasted so much time and money shopping for necessities. Very unhappy about."
Pros: "The orange juice. Good crew."
Cons: "Magazine pocket had rubbish in it. The oat slice is too sticky even though it has a great taste."
Cons: "Check in was confusing, because we had to check in at one terminal and fly out of another.Food was not great but there was plenty of it."
Pros: "Economy X was definitely worth the minimal cost to upgrade. I loved more leg room (which used to be a "normal" economy size), upgraded noise-cancelling headphones, and having my food earlier so it was piping hot (although still not-so-great airline food)."
Cons: "The touch screen of my monitor barely worked. Aside from that, the jack for my audio was not working properly. Once I could finally watch a movie, the sound would cut off for a while. I'd have to do my darndest to rewind the movie, while trying to get the audio jack to work. It took a lot of work to get the movie to rewind, and then after it started, I couldn't get the touch screen to work for it to stop & play again. Sometimes it would rewind the movie 20-30 minutes before I could get it to play again. All very frustrating."
Pros: "The crew - smiling, friendly and seemed to like their jobs"
Cons: "Food - meusli bar again!"
Pros: "Great boarding and efficient flight"
Cons: "The crew - unsmiling, unfriendly and seemed to hate their jobs. Food - meusli bar !"
Cons: "45 minutes queuing for a bag drop is not good enough - plenty of spare check-in desks just not enough staff"
Pros: "What's to like, poor seats, overnight flight, no food, no blankets, no pillows. Only good thing is the price."
Cons: "Late departure, delayed landing, appalling baggage handling times landed 6.15am, got my bag 1hour later."
Pros: "Very roomy and comfortable seats, which was important on a 15 hour flight! Great service, good food, endless supply of drinks ( water) . Bathrooms were kept clean and neat the entire flight. Great experience overall"
Pros: "Not a full flight. Had plenty of space."
Cons: "My flight was delayed and upon landing I was told by 2 virgin staff that I was booked on the 2:10pm flight to MIA. When checking in a Delta they advised I wasn't booked on the flight and that I had to head to the VA terminal to get my flight reissued. I walked 10 minutes with a lot of luggage to the VA terminal only to find it not staffed. I then had to walk back to the DL counter and due to the issues wasn't able to be put on a flight with a connection at 10:30pm."
Pros: "Staff friendly"
Cons: "Entertainment old, seats uncomfortable"
Cons: "The flight was diverted (with no explanation or warning) which resulted in more than an hours delay!"
Pros: "friendly staff smooth trip"
Cons: "it got abit stuffy the aircon wasnt great but it was a nice flight"
Pros: "like that the cabin crew didn't come around and there snacks and refreshments were provided, perhaps it would be good to make a mention of this on the flight before, so everyone is aware though."
Cons: "The flight was delayed and I missed my connecting flight. Had been travelling for 30 hours and just wanted to get home but didn't get home till 4 after the time I meant to arrive."
Pros: "I was very pleased and will continue to book with you."
Cons: "The PRICE!!!! with my favourite airline"
Pros: "They went out of their way to be proactive and helpful with my name was wrong on my ticket. With another airline I may have missed my flight, but due to the employees help I was able to fly no problem. Thanks!"
Pros: "Virgin service has always been great in my experience"
Pros: "Boarded and departed on time. Good smooth flight."
Cons: "No window at seating. Disappointing for child traveller"
Pros: "Not much. 1hr 5min flight was 1 hr 10 min late. The cabin crew seemed disinterested."
Cons: "The crew was poor. One chewing gum, another picking her hair/head throughout the flight like she has nits. The third lolling around and chatting/gossiping to the others. This is a short flight. The least they could have done was behave professionally."
Pros: "Smooth boarding and landing. Flight time is great. Not very many disruptions in the overnight flight."
Cons: "The check-in process is overly long. Being a low cost carrier doesn't mean you need to sacrifice efficiency on this part. This could be much smoother with an automated bag drop are for international flights or a check-in at the oversized X-ray machine (since so many people bring skis & surfboards."
Pros: "The seating was comfortable"
Pros: "Base price for flight was insanely cheap, booked six months in advance."
Cons: "Drastically different bag weight requirements than my connecting flight meant I had to shuffle everything around to meet the carry-on limits, then pay $100+ as my check bag went up two levels. Even anticipating this, it still cost double what I was expecting; must have been the difference between advance payment and day-of rates, but the degree of difference in cost left me feeling swindled."
Pros: "Got here early! Love that!"
Pros: "Personal tvs on each seat."
Cons: "My extendable handle was broken during the flight/luggage handling and my side handles on my luggage were also ripped off. This made it impossible for me to go from Point A to Point B with no way of moving my suitcase."
Cons: "Arrogant flight attendants. Not taking care of the cabin."
Cons: "Captain kept on saying enjoy your flight when he’s 3.5hrs late. What planet did he think he’s from with children going back to school 2-m. And the check in girl telling me she’s done a G8 thing putting m on & I together 2 rows from the back (originally in 11C & 22B) when she’s put us in the very LAST row"
Cons: "Employees crazy rules and crazy fees Never fly this airline"
Pros: "Good movies.. they paid for my hotel and shuttle once flight was cancelled."
Cons: "Flight was delayed 8hrs then it was cancelled due to pilot being sick. They never said on the flight how much the baggage fee would be which ended up being 150$.. which is unprecedented. Had to pay for food and drinks even after getting delayed and cancelled.. they should have been included"
Pros: "Great crew all around, smooth flight."
Cons: "Seats are so close together they can't recline without injuring the person behind."
Pros: "Helpful crew."
Cons: "Cramped seating. Charged for all drinks even soft Had to pay $75 for carry on luggage. Check in person difficult to understand."
Pros: "Newer plane, arrived on time."
Cons: "You have to pay extra for everything. Even though it’s an eight hour flight there is no food, drink or entertainment included. They do have screens at the back of each seat but it’s $10 to watch a limited selection. The food and drink are expensive. It gets cold in the plane but you guessed it if you ask for a blanket you have to buy a $20 “comfort pack”. So be prepared!"
Pros: "There was a flight attendant named Linda who was exceeded assisting us with getting to our connection."
Cons: "Staff in airport was very rude and only seemed to want to get more money out of people not willing to assist with any kind of resolution to issues. Couldn’t understand paging due to it echoing. I would never recommend using jet star to anyone."
Pros: "Great crew, efficient opperation. Exactly what I expected: no frills affordable flight for my holiday."
Cons: "The seats are fine for short haul but would be rough for a long flight"
Cons: "Outrageous baggage fees that cost more than the flight!"
Pros: "Stormy weather made for a bumpy ride but that is no ones fault. Everything else as one would expect from a short flight"
Cons: "Not confortable seats"
Cons: "Kayak didn’t allow me to add luggage to my booking and forced me to go through Jetstars website and alter my booking. Here, the site only let me add luggage to my trip up. At the airport, completely unaware of the situation, I was made to look stupid then hit with a $60 “amendment” fee. On top of all that, my flight home was delayed an hour. This is the second time in 2 months this flight has been delayed."
Pros: "The people were friendly and helpful"
Cons: "We arrived 3.5 hrs early and still almost missed out flight; the checkin desks were so overloaded. I understand they are a bare fare airlines, but the cost anything extra seemed excessive."
Pros: "Friendly staff"
Cons: "$60 for the first 15kg bag then $15 per KILO for any overage. Our extra bag (cold weather gear from New Zealand leg) cost $225 additional- wow!!! Be sure to add in baggage fees when comparing prices. On plus side, they didn't enforce 7(yes, seven) kg carry on limit."
Cons: "Lack of legroom."
Cons: "Plane left an hour late"
Cons: "Nil to report"
Pros: "One woman tried to help me after she recognized me asking for help from 75 minutes ago. But I will NEVER fly this airline again."
Cons: "I had no idea this was a budget airlines when I booked and I tried to check in on line and couldn't and then had major issues with luggage being overweight. The staff helping me wasn't helpful and at times rude making sure that my weight limit didn't exceed 7 kilos"
Pros: "Nice crew"
Cons: "The plane was freezing, and there were no TVs for entertainment or blankets to help mitigate the cold"
Pros: "Newcastle airport has made it so easy"
Pros: "Boarding was good and check in!"
Cons: "Dont have any entertainement and dont have usb to charge cellphones!"
Pros: "Just got socked with $465 checked baggage fee for 3 bags! Let the buyer beware. I will NEVER use Jetstar again & suggest you look elsewhere. Fyi there is no ZERO rating, so would have given that!"
Pros: "We boarded and left on time. Crew was very pleasant."
Cons: "They only allow 7kg carry on which forced us to check 2 bags @ $30 each. It's just to extract money. It looked like a reasonable fare but by the time we paid fees, seats and luggage, another airline would be a better choice. They chatged us a $60 "third party" between Queenstown and Cairns. Ridiculous...I won't fly with them again."
Pros: "quick boarding"
Cons: "there was an hour delay and we were not really told the reason."
Pros: "The crew were friendly"
Cons: "You should be able to offer at least some chips or something small for free"
Pros: "Brand new plane. Crew were quite nice."
Cons: "I paid for seat selection >6mo in advance and they gave away my seat with no explanation. The selection of movies on the paid entertainment system is quite poor."
Cons: "Website was not clear on baggage policy during booking and upon checking in, we were slammed with baggage fees of $160.00 NZ for each bag. Not happy."
Pros: "I chose Jetstar for their price and the timing of flight. Living in Canada I was not familiar with the airline."
Cons: "At check-in we were forced to pay an extra $50. to check our carryon bags as there is a ridiculous 7kg limit for an international flight. Really?! This limit should be made clear before booking, next to the flight fee. Then we watched as people entered the plane with carryon that was clearly too big and heavy to be within the limit. They had obviously checked in on-line to avoid the fees. A lesson that encourages dishonesty. Really?! Then Jetstar wanted $4. for a cup of coffee in-flight. Really! And there is no alternative, other than going without, as no drinks can be brought on board given that security check is right at the gate. Crew were friendly and professional at all times and I felt sorry for them as they are the front-line for these ridiculous policies."
Pros: "Our flight suddenly changed from 7:20am to 3:45pm and then 4:15pm. There was little to no apologies, explanation or communication. We got a $20 food voucher for the entire delay."
Pros: "At least the checkin staff member moved me to an earlier flight"
Cons: "One crew member in particulat chatted loudly for much of the flight - it was annoying. The same person was also unfriendly to passengers for some reason. A big overweight fellow with a piercing nasal voice. Also I was charged an extra $50 for a checked bag - seemed very unfair when if you google 'Jetstar cabin baggage allowance' it says 10 kg!"
Pros: "The cabin crew were most helpful in helping me get out of the plane first, and escorting me into the terminal to find the fastest way of getting to the international terminal. I am most thankful to them."
Cons: "The flight left 2+ hours late and I nearly missed my international connection in Brisbane"
Pros: "Staff always wonderful. They need to be to make up for the stinginess in comfort and services that characterise everything else about this budget airline."
Cons: "Seats have minimal recline, so sleeping on this midnight flight is so unpleasantly difficult. Jetstar flights almost always delayed, and this is even more intolerable when it is a 1 am departure time. And having to pay for all food, even water - I know this is a budget airline, but when airport security is so overzealous that it is nigh impossible to carry on your own water, airlines need to take some responsibility and provide hydration. Finally, not providing blankets and pillows while cranking up the aircon to arctic just adds to the unpleasantness. I get the budget angle, but this is just mean. I will not be flying Jetstar in the future."
Cons: "Crew , baggage price , food"
Cons: "- They had poor food provisions for flight meals. By they time they had reached the middle section, only the vegetarian meal was available. You didn't have any choice (other than not eating a salad...) - The aircraft required some updates to its facilities. The chairs, audio jacks, and TV monitor weren't functioning properly at all for the 16 hour flight"
Cons: "They get you on baggage ($160 per bag) and food (none provided even on a 14 hour flight. Need to purchase ahead of time.) TV screen did not work."
Pros: "They charged $94 for a bag at the airport. It is NOT CLEAR on Kayak that you have to book baggage ahead or face STEEP charges."
Pros: "Cabin crew"
Cons: "No vegan food option"
Cons: "The Australian Jetstar staff at the airport was rude and unhelpful."
Pros: "Plane arriving on time and offloading luggage so quickly."
Cons: "Did not buy any food."
Cons: "We (I, my wife and son ) did not know our booking with no baggage. The woman asked me $100 baggage fee when we checked in. However, total weight with our three baggages is only about 30 Kg. Each baggage is accord to the carry on boarding rule. In fact, we only want to check in one baggage. But, she told me $50 per baggage. She cheat us. Buy 20 Kg baggage only need $24 in Jetstar internet."
Pros: "Clean aircraft, new plane"
Cons: "Charges at the gate for baggage. $160 for one checked bag that was small. She said that at the airport gate fees apply. We were traveling with no wifi so were unable to check a bag online."
Pros: "The jetstar staff at check in counter were very helpful"
Airlines flying from Newcastle to Townsville have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Newcastle to Townsville
Masks required on board, masks provided on flights from Newcastle to Townsville
Social distancing seating
Middle seats unavailable to book on flights from Newcastle to Townsville
Testing for antibodies, testing for symptoms for flights from Newcastle to Townsville
Waiving of change fees. Search flexible flights from Newcastle to Townsville