$179 Find Cheap Flights from Surabaya to Australia

Excellent crew service. Professional, courteous. Service with a smile. Good food Very decent flight experience

First time flying with Singapore airlines and I’ll give them two thumbs up 👍 👍

I wish there was a little more leg room between the seats. The recline was good and seats overall were comfortable. I also didn’t like the 2-4-2 configuration.

toilets could be cleaned more frequently, everything else was pretty good.

The crew was very courteous and professional. the flight is relatively clean and comfortable.

Pleasant business class flight experience with good onboarding experience. Flight service team was excellent with usual book-the-chef menu available

The consistency with Singapore Airlines is fantastic. Crew are always brilliant and food delicious in business class

Airline should consider adding a small meal at the last leg of the flight, right now there is 7 hours of no meal break.

The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.

Crew and service excellent. 2 hour delay for takeoff. SQ app showed flight on time.

The crews were very professional and courteous. Pleasant flight and thank you!

They wouldn't let me on the plane. The 3rd party apparently didn't pay for the tickets properly?

Overall experience is good but if the food menu can change to authentic Malaysia food will be good. I.e. Nasi Lemak, Char Kueh Tiew and etc

Surprised that the safety briefing was only conducted in Malay language and no English despite there are foreigners on board. MH should take safety more seriously.

Flights were delayed, Food was good but only 1 meal instead of 2.

Food was good but only 1 meal and 1 pie, instead of 2 meals. Both legs were late.

We are row 11, when the crew came to us, only one meal choice was available.

OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect

Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.

Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.