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Find cheap flights from Sydney to Beijing Daxing Intl

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Top 3 airlines serving Sydney Kingsford Smith to Beijing Daxing Intl

Scores according to KAYAK customer reviews

7.1
China Southern
Overall score based on 5,521 reviews
7.3
Boarding
7.1
Comfort
7.6
Crew
6.9
Entertainment
6.7
Food
Airline reviews

Pros: "nothing"
Cons: "good food ,"

Pros: "Seats have enough legroom, everything is clean"

Pros: "The crew was great! The seat is okey!"
Cons: "My honest opinion was about foods they have choices like chicken and fish. But sometimes they might don’t have enough chicken or something cause some people don’t eat fish either like me. Or they’re allergic to fish. But still eat some of the foods except for the fish. Sorry about that."

Pros: "Crew was amazing"

Pros: "Crew was excellent, food good, but seating was extremely tight, and very disappointing after supposedly buying Business class tickets! Ground crew was very understanding, but couldn't do much, as plane was 100% full!"
Cons: "Getting stuffed into tiny Coach seats, after paying a hefty price for Business class seats! The admin infrastructure for China Southern is woefully behind the rest of their competitors in customer service and such! I think we were about to scream if we got one more person who was going to say they wanted to help, but couldn't do anything!"

Pros: "Absolutely nothing"
Cons: "2h delay for unknown reason, missed connection"

Pros: "I like the part that the check in personnel and flight attendants were courteous and helpful."
Cons: "That I cannot check in online and the seats are prearranged by the airline. I wont be using the agency that book my travels. CSair was hard to contact to confirm the flight."

Pros: "Busines class seats (pods)."

Cons: "Online checkin didnt work, long disorganized lines, delayed flight, bag lost"

Pros: "Fell asleep before take off and woke up two hours before arrival. That's a great flight. Arrived half hour early. Staff was beyond pleasant. Great flight"
Cons: "No USB ports in economy class on plane."

Cons: "the meals were not really pleasant to eat"

Pros: "The service has improved a lot than previous years"
Cons: "Sometimes when the passengers asks for something they try to avoid saying it will be served after the meals or something. If someone asking for water, then they must try to serve as soon as possible without giving any excuse."

Pros: "Smaller plane, but more personal space."
Cons: "No entertainment available, but to be expected on shorter flights."

Pros: "One of crew lady was very rude. Lunch was bed , but movies were great!"
Cons: "Was comfortable flight, didn't late for first time. But disappointed with crew."

Pros: "Flight was cheap"
Cons: "Food was bad Old plane Delayed Terrible boarding processes Crew doesn’t know anything"

Pros: "They lost my bags for over 48 hours. I had to din my bags myself. I will never use them again."

Pros: "Meals and professional cabin crew."
Cons: "Seats and movies are due for an update."

Pros: "Good leg room"
Cons: "Two flights now that I had a touchscreen that didn't work. Flight was fine but not exceptional. The main frustrations were from inconsiderate passengers - no doubt the ones who take advantage of lower airfares."

Cons: "No entertainment"

Pros: "Everything on time amd friendly helpful staff. The food was not bad and the sandwiches and drinks in between were good and plentiful. As well there was alot of entertainment options. My bag didn't make it on my flight, but this was due to a tight connection and it arrived on the next flight."
Cons: "Immigration at Guangzhou airport was too time consuming for a 24 hour layover. The airline was convienent and cheap- but if it loses the convienence by delaying passangers with cumbersome visa procedures, I at least will transit through another country and not use China Southern."

Pros: "Crew are always good on CS. Ontime pretty much too which is a blessing."
Cons: "Still the quality or food and beverage selection is below the standard of other airlines. Perhaps a small spend increase by the airline on the quality will offer big gains. Entertainment has actually gone backwards. I have been flying this airline for years and it was good ! Not now seats are a little uncomfortable with not much padding."

Cons: "The food is great in business class, great service, really enjoyed it"

Pros: "Had to spend about 9 hours in the air-port before they took us to an hotel to spent a night in china Delay can happen but the lack of communication was horrible Didn’t feel like there was anyone to talk to that will explain to you what is going on"
Cons: "Horrible treatment by the company Didn’t know how great the customer who were stock in the airport ................ Horrible experience Will never fly again even if it’s for free No option to choose vegetarian food before the flight if you didn’t book on their website"

Pros: "Cheap and service was okay"
Cons: "Seats are uncomfortable They lost my luggage."

Pros: "Number of in flight movie choices, plane was large enough to move around"
Cons: "Contacting china southern customer service as an English speaker is outrageously difficult and time consuming. Out of 3 meals on the plane only one of them was edible."

Pros: "Friendliness of Crew."
Cons: "Business class seats could do with an update. Entertainment - movie selection could with an update."

Pros: "They did work with us to help with the seating."
Cons: "We flew from NYC- JFK to Siem Reap Cambodia and back with the airline. On the way back I was unable to choose seats online prior to boarding. We were placed in Row 63, which is the LAST row on the plane and does not recline. For a 15 hour flight this seating should not be used. It is completely unreasonable to think people will be ok not reclining, and honestly the seats felt more straight up than the normal seats. After discussing it with the crew for half an hour on a full flight they were able to move us to other seats. But were unable to move us to business or first for a discount. End point: these seats should not be used! It was so miserable even thinking we might get stuck with them. And if they do stick people there you should be comped, that was not worth the same fare everyone else payed for coach."

Pros: "They booked me on the next flight without much hassle."
Cons: "The plane was late so I missed my connecting flight."

Pros: "Comfortable seat reasonable wine choice good food Crew great goes out of the way to help"
Cons: "Minimal choice of breakfast - no artificial sweetener"

Pros: "On time and polite."
Cons: "Food was average. but as I paid a low a low fare I was overall very pleased. Entertainment was none existent."

Pros: "Almost everything."
Cons: "It was delayed twice."

Pros: "Service was on time and efficient. Boarding went smoothly. Crew seemed well trained and attentive."
Cons: "No jetway at the destination gate. We had to wait for the bus late at night. The meal was not very tasty, but China Southern is by no means alone here."

Pros: "That I got on the flight. That it was cheap."
Cons: "That every single southern china air flight was delayed, which nearly caused me to miss my other flights on the way back. When we were on the plane they didn't even tell us the flight was going to be delayed, we just sat on the plane for an hour twiddling our thumbs. No reasons given, will not flight southern china again"

Cons: "Not a lot of leg space and it was especially tight when the person in front reclined and there was not space for my legs. My flight got delayed and my luggage went missing when I was flying back home. The food was okay, but many times they ran out of other food options. The phone numbers listed on the website were not available to call and I could not get in touch with them when I needed questions answered."

Pros: "Friendly staff and my ticket price was unbeatable"
Cons: "It was a bit cold on the flight, and the intercom messages in English were not understandable."

Pros: "There was enough space in economy comfort. Good seats, nightflight; quiet and dark: good possibilities to sleep"
Cons: "The rule to switch off telephones totally ( like all china airlines but the inconsistency with not necessary to switch off the iPad ???"

Pros: "I was in business class. The lie-flat seat was pretty good with lots of space for storing my things. The crew was efficient but not particularly friendly. The bathroom was kept very very clean."
Cons: "The food was mediocre to poor. They forced me to turn off my computer one hour prior to landing."

Pros: "Counter staff at JFK was exceptional for our check-in. The crew was very attentive and accomodating. Providing any amount of beverages we asked for as well as adjusting cabin temperature and providing with extra blankets. Nice selection on entertainment system with no hassles to make It work. Always smiling. Constantly cleaning up trash and the bathrooms. One of my most enjoyable long distant flights ever!"
Cons: "Seats were narrow."

Pros: "SFO/Wuhan/SFO - great plane, good food good value"
Cons: "Beware of WUHAN China - it is dangerous, the airport is HORRIBLE and the Customs officials are a true nightmare. Make sure you have plenty of pages in your passport as you have to clear customs over and over - beware of the Taxi Stand (you have to walk to domestic terminal). I was hijacked in a taxi from the official taxi stand - a typical fare of 100 yuan and he charged me 400 yuan only once in the taxi."

Pros: "The ease of boarding and the room in the overhead bins."
Cons: "Broken entertainment system in seat 44E. My family didn't get to sit together for the 15+ hour flight. Then they ran out of food options before they reached us (no more omelette, only a Chinese food option)"

Pros: "The crew"
Cons: "The long flight rather than a straight one"

Pros: "Didn't check me through for my second leg, and I had a very short layover in Guangzhou. Luckily they let me skip the very long line at the immigrations/transfer counter to get my boarding pass. Flight itself left early and was pleasant."

Pros: "The cabin crew were quick to answer all of my requests. Blanket, coffee, coke, water."
Cons: "We had a bulkhead behind us and our seats didn't seem to have the full angle for recline."

Pros: "The food was actually alright, comped hotel was nice"
Cons: "No way to choose seats online. Boarding was a lesson in insanity that looked like a wwf cage match. Plane finally boarded 2 hours late with no info made available concerning connecting flights. Tried to get help with connections during flight, was ignored at least three times by different staff (maybe because of language difficulties) before finally forcing the issue with a steward who WAS VERY helpful. It was as though everybody was afraid of helping. Finally made it to China where we were told that our flight was gone. We were given a nice hotel, but told to come back two hours early for our next flight at 6:30 am. Got up at 3 am to catch 3:50 shuttle, and got to gate at suggested time only to find that the flight was delayed and had been delayed for three days. Finally left at 9:30 and had a good flight to Delhi."

Pros: "The quick and friendly attention to my request for coffee and a blanket."
Cons: "The online web service is not very user friendly. I did not get an email of my upcoming return flight reminder for web check in. Also, your seat selection process needs to be upgraded. My seats were not shown on my record; so I called and was told that my seats had already been assigned and confirmed. We had 4 checked bags for two passengers. However, they did not transfer all the bags at Guangzhou from Sydney to Incheon. The baggage clerk quickly found the bag and said it would be delivered to Daejeon the next day. We will continue to fly China Southern as much as possible because of the good fares and great service."

Pros: "The crew was GREAT! Helpful and nice!"
Cons: "If there was a way to request seats I couldn't find it... I was stuck by a window and unable to get up as much as I would like."

Pros: "The flight attendants were nice even they didn't really speak well English."
Cons: "The crew didn't speak very good English. I flew 2 times with Air China Southern for 9h45 and 12hours and during the 2 flights, I only ate 2 times each, no snacks, no drinks during the flights, just a meal at the very beginning and the very end."

Cons: "The flight was delayed for three hours"

Pros: "the trip was orderly and the plane was clean. its a short trip to Beijing from Seoul. everything was fine"
Cons: "everything was excellent"

Cons: "Flight delay."

Pros: "Never never fly with This airline Poor Customer service"

Pros: "I love the vegan food that they provide me."

Pros: "The crew was nice"
Cons: "My tv monitor didn’t work and my wife’s chair wouldn’t stay reclined"

Pros: "Attentive crews, food on board - Food on board provides couple of choices of mainly Chinese food. I don't claim it to be extraordinary but it is far better than most of food other airlines provides in the economy class."
Cons: "Lavatory needs a bit more amenities, e.g. hand soaps, etc."

Cons: "The crew should speak better English. They polite and helpful but clear English is a plus value"

Pros: "Comfy seat"
Cons: "Less salt in the food"

Pros: "great price and overall service"

Pros: "attentive and polite flight attendants"

Pros: "The Xiamen reps at the SGN airport was insensitive and arrogant. We were not able to board because of a misunderstanding on the China visa-free program. I still fully believe they are wrong. I had to book 2 new one way tickets with China Southern and wait all day at the airport."
Cons: "Helpful, courteous, and well-informed Xiamen representatives."

Pros: "Crew was very nice and I was happy to get emergency exit row window seat to make the the long flight more comfortable."
Cons: "The food could have definitely been better too many shrimp and fish options even in the morning for breakfast. I was happy there has been a pasta served for dinner otherwise I wouldn’t have eaten the entire flight! Shrimp for breakfast isn’t an option for American folk and the movie selection"

Pros: "The plane was very new. Good movies and tv shows."
Cons: "The pineapple went bad...and it was just served. Also a tiny pastry, it had a flavor that the nuts had been sitting for a while."

Cons: "Too many security points"

Pros: "Crew was friendly"
Cons: "To many transfers"

Pros: "Staff attentive but many with limited English skills. Plane well laid out with adequate storage in Business."
Cons: "Food was overcooked but plentiful Fruit selection excellent. More English fluent staff."

Cons: "got severe food poisoning from the airline food."

Pros: "Almost nothing, this was a terrible flight and experience! The movies were good, that's about it."
Cons: "No online check-in, long waiting at in-person check-in. Rude, inattentive personnel; worst is that every passenger in transit need to go through customs in Xiamen which is terribly complicated. No word about this upon booking or on Xiamen airline's website. Customs in China isn't a nice experience either. Nobody was able to find the right way for check-in, it was a mess. I will never fly again Xiamen Airlines and I recommend to everyone to avoid this airline under any circumstances."

Cons: "Flight got delayed in Xiamen, miss the connecting flight to chongqing."

Pros: "food and service"

Cons: "The seats don't even recline, so I could not lie back to rest. The entertainment system was very bad, didn't provide earphones and could barely see the screen. I would not choose to fly this airline again."

Pros: "The flight was fine"

Pros: "Everything"

Pros: "No problems for the price"
Cons: "Ok no problems for the price"

Pros: "The plane was new, the plane was clean, and all the airline hostesses were not 65 years old. Oh and everyone complaining about the visa requirements for China. Bend over a take one for the team like a man just Go to a travel agent in any in China Town. $100 US will get you a bias good for 10 years and it only take a week. Otherwise fly Delta for $1200."
Cons: "Limited selection of English language movies but hey it was a China airline so no bit surprise there."

Pros: "Nothing"
Cons: "They left my luggages at SeaTac. I am at China right now, and I don’t know when they are going send them to me. All my stuff in the luggage now I have buy everything again."

Cons: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."

Pros: "crew was nice"
Cons: "food was dry"

Pros: "Clean plane"
Cons: "Still a little more leg room but not as much as on the 787. Had to ask twice to get a Thai immigration form and the crew took an above average amout of time to pickup after the meals were finished."

Pros: "New and very clean airplane. Appears to be an inch or two more room between the seats on the 787 to and from China. Good boarding procedure."
Cons: "The actual flights were ok. The experience at the airports was the reason for the below average rating. They are not set up to handle transit passengers. The signage in English is poor or nonexistant. The overall level of English for the airport staff is very poor. One goes upstsirs/downstairs nunerous times. Because the second portion of WF858 is domestic flight, the passenger needs to exit the terminal and re-enter as an international passenger. Numerous security and passport lines. I found the movie selection to be poor with few non-violent movies available. Will not fly this route again."

Pros: "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
Cons: "Lounge could be improved. Does not compare to other Airlines Lounges."

Pros: "1. Friendly crew and attention 2. Affordable direct flight from LAX to XMN 3. Good timing"
Cons: "1. Seat cushion is too thin, resulting in painful butt after 12-14 hrs flight 2. The in-seat screen doesn't tilt, thus when front passenger reclined seat, the screen is right in front of your face (less than 5-inches). You need to crank your neck down to watch any programming which results in neck pain 3. Entertainment and food have much room to improve"

Cons: "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"

Pros: "Price and flight were great. Communicating was small problem. 5 am arrival nothing open so couldn't change money for food, taxi etc. Finally found an ATM that worked. People used their cell phones to try and communicate."
Cons: "Some obstacles with early morning arrival and communications"

Pros: "I liked the plane. 787’s are the smoothest rides."
Cons: "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."

Pros: "Nice wide seats, well run flight. Lots of food served, though very mixed quality. The unfortunate experiences described in the negatives of this review, do not repeat on the return flight."
Cons: "In the fine print is the fact that the flight includes a stop in Shenzen. On the outbound flight this was a nightmare experience with Chinese immigration. Exhausted from a 14 hour flight, passengers had their passports taken away; were put through a bizarre 45 minute finger printing process using machines that did not work; and then left to wait for an hour or more with no information. The continuation flight was in another part of the airport - a very long walk; and it turned out not to be at the departing gate that was displayed on the monitors. We arrived at the indicated (wrong) gate with no guidance. Very nearly missed the continuation flight. Once in Xiamen, our arrival was late enough that the second floor of the airport was closed. There were no ATMs on the first floor; no way to get the Chinese cash needed to take a taxi to the airport. Fortunately a kind citizen agreed to exchange some cash, using mental calculations and sign language about the exchange rate."

Cons: "My keychain was ripped off from my baggage despite me hiding it. It was stolen by their baggage handler and the airline refused to admit liability and was protecting it Staff. Xiamenair is a corrupted airline which I will not take in the future!"

Cons: "They cancelled my ticket I had to purchase my ticket again"

Pros: "Seat were comfortable , staff friendly"
Cons: "The long layover"

Pros: "Nice new plane, efficient crew, lots of food ... if a bit bland. Airline provided a free hotel in Ciamen for the overnight."
Cons: "Terrible paper shuffle in Shenzhen getting a require temporary visa, because the leg from Shenzhen to Xiamen was domestic. 2 hours or paper shuffle during which they took away our passports, with no guidance in English about what the heck was happening"

Pros: "Crew, comfort, food, entertainment."
Cons: "Boarding."

Pros: "no regards for customers"
Cons: "no regards for customers"

Pros: "Gave me a free hotel when I was transferring in Fuzhou. All I had to pay was the taxi fare of 20kuai. The staff are extremely nice and the food from JFK to FOC was excellent. 2 full meals and a sandwich left me pretty full."
Cons: "It is difficult to get in touch with the English Customer service."

Pros: "Hostess"

Pros: "Crew was excellent"

Pros: "I love the fact that the program that launches the flight were pretty new, but the fact is; everything run like a well oiled machine. From customer service to departure everything went smoothly. Since the flight was brand new not a lot of people knew about they're great deal. I bought a one way ticket to xiamen because I will be working a school teacher. I didn't realized til later on that it's possible for someone with a z visa to receive an extra 23kg check in baggage for free. I contacted the customer service who replied within a day and everything was fixed. Now, I've been travelling a good amount to China and US, so far the food that are good is xiamen airlines. It's healthy, not greasy, and my stomach didn't hurt."
Cons: "For now ? Nothing. It's my first time riding this airline and I would definitely pick this than China southern or eastern airlines. I have been disappointed with them too many times.... food suck, cramped leg space, and an overabundance of delayed and cancelled flights. Need improvement: it would be nice if the flight attendant don't assume every Asian is Chinese. Over and over the flight attendants would suggest food options, snacks, and drinks in chinese. I understand this won't be the first nor would it be the last that someone would mistaken me as a native Chinese speaker. Overall, the whole experience was amazing!"

Pros: "In-flight service were adequate. Not much offer for alcoholic beverages. Staff not much English speaking."
Cons: "Xiamen is very bad for transit passenger. 3 immigration check points 3 security baggage checks Has to pick up boarding pass with long lines. Cannot reserve seat on line."

Cons: "The staff was rude and the flight was delayed twice."

Pros: "Boarding was pretty quick."
Cons: "Seats were quite uncomfortable. Not much leg room."

Pros: "Boarded early."
Cons: "Smaller plane so not much room to move around. No individual entertainment system."

Cons: "1) I asked for a window seat so I could see Hong Kong on the air. They put me in the row in front of the wing. No window! 2) Almost constant announcements about seatbelts and electronic devices, not loud enough to actually understand, but just loud enough be annoying. 3) Flight crew go down the aisle with the grace of drunken rugby players. On the return flight I sat on the aisle and got positively battered. I don't work for an airline but I can walk up and down the aisle without touching anyone! 4) The morning meal was a bottle of water, a bruised banana and a piece of bread with what smelled like dog food inside. Revolting. The meal on the way back was ... the same! Give me real food, a snack or nothing at all. It's only an hour flight. 5) On the return flight we sat at the gate for 40 minutes. No explanation or apology. 40 minutes late on a flight that was only an hour... 6) I had to ask for an arrival card as we descended. They could have been given out while we were sitting at the gate doing nothing for 40 minutes. 7) The only "entertainment" was about 15 minutes of commercials. My boss booked this flight for me. I will not fly with them again. They were so incompetent and overmatched, on a flight that was only an hour. I was embarrassed for them."

Pros: "The price was nice."
Cons: "The seating was uncomfortable. The flight crew was was rude and were constantly rushing everything. I saw them yank the headphones out of a sleeping mans ears as we prepared for landing 45 minutes early. They didn’t even attempt to wake him."

Pros: "Crew is friendly and helpful."
Cons: "Seats are distinctly too small in both directions."

Pros: "Everything was normal, nothing amazing"
Cons: "Food, the didn’t have vegetarian options and everything was in chinese"

Pros: "Plane was good (Economy class)"
Cons: "Food"

Pros: "The price was amazing and the hard product is decent for what you pay."
Cons: "Food and entertainment could use improvement."

Pros: "Fast flight. Less time laying over"

Cons: "terrible customer service"

Cons: "my two year old had a fever and the crew didn’t help us any way to ease our misery. Even asking for water was too much for them"

Pros: "The flight was on time both ends. The crew and service was good. The seats were comfortable. The food was good."
Cons: "Who the heck decided to put shoulder strap seat belts into the planes???? Major fail. These are highly uncomfortable and a stupid addition. I can’t imagine you have the data to support this addition being meaningful. Fail! Fail! Fail!!!!!"

Pros: "the crew were fantastic thank you"

Cons: "Technical difficulties caused my transfer flight to be delayed. Food was mediocre."

Pros: "Clean, comfortable and ahead ov time"
Cons: "Nothing"

Pros: "New plane. Airport at LAX and Shanghai clean."
Cons: "Bad food and lost my luggage with all my cosmetics and shoes When I asked for different food they said that was all they had. They told me they had 24 hrs to find my luggage."

Pros: "Well worth it. Strongly recommended."
Cons: "Bathroom was a bit dirty."

Cons: "The seats were terribly uncomfortable and once reclined did not un-recline by themselves. There were no basinettes for the baby. And there was no power supply, USB or wifi for working."

Pros: "The free cup of water"
Cons: "Welcome aboard Dictator Airlines... NO I WILL NOT SHUT MY WINDOW COVER"

Pros: "It saves so much time getting to Toowoomba. The flight crew are friendly and you get a complimentary snack pack and drinks - unlike so many domestic flights these days. It's rarely full so you can normally get a row to yourself if traveling alone."
Cons: "The seats aren't the most comfortable - but no airline really is. It's a small plane so it is extra noisy. If you have noise cancelling headphones, wear them! It will make such a difference."

Pros: "Comfort"
Cons: "Food"

Pros: "great movies"

Pros: "Good seat layout with plenty of room"
Cons: "No entertainment on aircraft but low price."

Pros: "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
Cons: "There was only one meal, not very special."

Pros: "Good service; timely boarding"
Cons: "Too many stops; long layover"

Cons: "No customer service. Their answer is that is not our problem. Call the 24 hr line which has no people to talk to. I had no assistance. They only care about their rules and don't give a dam about the tourist in trouble in a foreign country. I will never flight this airline again or recommend it."

Cons: "Kayak doesn't give the gate or terminal on reservations, that means it is a mystery. China Eastern changed terminals in Shanghai and there was no warning in the reservation. This part of the experience needs to improve"

Pros: "I liked the variety of movies to watch"
Cons: "Couldn’t use our phone the entire time. I wasn’t able to watch any of my Netflix shows that I downloaded."

Pros: "Everything, from checking in, baggage handling almost personalized, boarding with no hassle at all, welcoming on board and to your seat. In flight services non stop, only ask what do you want and they will bring it to you. You will never hear a no from the nice crew."
Cons: "I çan't think of anything. Even the restrooms are being cleaned very often by the flight attendants, giving you that freshy feelings. Kudos to the crew."

Pros: "Lots of free movies. Leg room was ok. Flight left on time."
Cons: "Boarding process totally chaotic. Entire ground left to stand in rain on tarmac while gate agent stood on stairs to plane checking boarding passes. But the main problem was China Eastern list my bag and 24 hours later I STILL do not have it. They have been very unhelpful in assisting me to recover my bag. I should also add that I was not able to pre-select my seat, but it worked out ok. Also China Eastern cancelled my return flight and is sending me home one day later than originally scheduled without any apology or compensation."

Pros: "Crews and stff were very helpful and accommodating."
Cons: "Just the long distance and long flight, but until they can "beam us up" there is no getting around that."

Pros: "Nothing"
Cons: "Horrific customer service"

Cons: "The flight was delayed several hours which made me miss connecting flight. Since the next flight was not China Eastern, I had to buy a new ticket to get to destination."

Pros: "Good inflight movies but not good earbuds (try headphones). Some flight attendants very friendly even when having difficulty with English. Liberal baggage allowance--thank you! Good checkin experience but should ask if frequent flier miles."
Cons: "Always late--this time only 4 hours; last time 12 hours--so maybe getting better. Little or no communication with passengers while waiting hours for plane. Cabin manager very curt and unfriendly. Food not very tasty. Snacks and beverages at points during flight would help."

Pros: "they do have basic service sense, when the flight got delay due to the weather, they provide hotel and food for customers. include bus brought customers back and forth between hotel and airport."
Cons: "however, they have no sense of privacy, they suppose customers could share one room without knowing each other. I personally can't stand this, it is not respect to personal privacy."

Cons: "Because of flight delays a connecting flight left me behind, making this a 36-hour trip. Nothing can compensate for the agony that caused."

Pros: "Liked the price!"
Cons: "No particular dislikes. Had no real expectations for a China base airline. No frills, all was Ok. Nothing to build any allegiance with the company"

Pros: "There was nothing to like about this flight having new born baby two people by the custom waited for over an hour to make it to the custom lady to make it even better our flight was delayed again"
Cons: "Waste of my money never ever I will take China Eastern airline I paid for business class tickets I can only imagine how was their economic class is I felt like I was sitting on hard wood floor for over 9 hours.. not to forget our flight was delayed again for over 2 hours"

Pros: "Food was ok. Entertainment was ok."
Cons: "Airport wouldn't allow us to bring bottled water, the carrier only passed out very small quantities, infrequently. Many of the passengers were Extremely rude and stold seats. The gentleman next to me tried elbowing me out of my aisle seat, pointing at open middle seats. Flight crew refused to say or do anything about their behavior. I've flown to Asia 25+ times and have never seen behavior like this on a flight, nor have I seen such an incompetent flight crew."

Pros: "Crew was nice."
Cons: "Seats were uncomfortable and food was awful. I had rice and fish and had to literally put butter on the rice so that itll taste like something. Yuck! Second flight was delayed. Same two movies for the 4 flights all in chinese, the subtitles were too small and no english audio."

Pros: "I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around."

Pros: "Overall for price and everything was good; not bad at all. Flying time, maitaining on time arrival and departure was notable. But as you would expect it was crowded :) not too noisy or anything just that u feel more crowded in china and similar places i guess. They should definitely "beef"-up the vegetarian options as the food was pretty average. :)"
Cons: "there wasnt anything particularly annoying or to be disliked"

Pros: "check in staff in singapore for Eastern china was *awesome* : professional, helpful and patient"
Cons: "food: no vegetarian and quite unhealthy (maybe I should have checked up before)"

Cons: "I had a connecting flight from Taiwan to Shanghai to catch my flight to LA. AT CHINA Estern counter, they will not chech my luggage all the way to LA. I had to pick up my luggage going out the terminal then go to check in again. I am 82 years old. This is not easy and stressful to me. I asked the supervisor that he could not do any thing. My connecting flight ticket was also from CHINA EASTER AIRLINES. They say the connecting flight was not on the same ticket. However it is from the same airline. I made my flight with great effort. I had hard time to speak to the agent in checking in my flight to LA. THIS IS TOTALLY UNEXPECTED WHEN I PURCHASED THE TICKET. IF I KNEW, I WILL RECONSIDER TO PURCHASE THE TICKET. DO REQUEST YOU RECOGNIZED THE STRESS AND INCONVENIENT YOU PUT YOUR PASSENGER THRU."

Cons: "4 hrs delayed"

Pros: "N/A"
Cons: "The staff was extremely unhelpful. I had a connecting flight and they didn't help at all."

Pros: "Flight was on time, crews were friendly and helpful, a lot of entertainment choices on the plane, food was not bad."
Cons: "Customer service is so hard to reach. Every single time i need to hold for at least half hour before someone answers my call."

Pros: "Nothing"
Cons: "Never showed up, deployed taking off following morning, took us to the wrong airport, stuck overnight in China, airport checkin for China eastern couldn't find our flight the following morning, delayed taking off, and made us miss our connecting flight"

Cons: "The crew were a bit rude, there was something leaking from the top of the plane, the plane was old & dirty. Overall, for as much as I paid for that flight, I was extremely disappointed. I've flown several other Asian airlines that were cheaper & much higher quality."

Cons: "first time on the airline and this will be the last time. Flight was 2 hours delayed"

Pros: "i had a seat on a plane to go home"
Cons: "everything else"

Pros: "The kind Korean crew and thier service."
Cons: "Had took CE air more than 5years, bout the meal is still poor. Of course better than before(Ate almost the same meal durng 2012~2015)...."

Cons: "Lost my bag during the flight transfer and don't even get it back on the next day!"

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COVID-19 information

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