Waiting too long before getting on the plane. No communication, slow...horrible
Waiting too long before getting on the plane. No communication, slow...horrible
Staff and crew were very helpful. I wish there was less delays on the flights that made it stressful for the connecting flights.
Food could have tasted better and had more options - they ran out of vegetarian options. Considering this was business class, I don’t think that’s acceptable.
I lost my luggage in this flight with all my personal belonging including critical medications and until now no one from Lufthansa contacted me despite filling the claim immediately after arriving to the final distinction.
Flight left late. Missed connection. Rebooked in the morning. United couldnt find rebooking. Had to buy a new ticket to get home. Horrible all the way.
It seems that legroom has improved in the last few years on these shorter flights. Thanks for that.
Selling food instead of offering it as complementary with the excessive price, is pure greed and not comptitive at all.
Flight Attendant was a little rude when I told her how can I order the Lufthansa bear from the onboard shopping? She told me didn't I see them come through the cabin, I said no because I was in the restroom. she looked at me, and told me that she will come back to me, and "never" did. I told her that I have rang my call light 4 times, and no one came to see my order.
Easy access for older people wasn’t good to and from Tunis to Frankfort. Bussing people on the airport grounds was a major discomfort and physically dangerous.
Boarding was slow to begin. Economy board should be accomplished from rear of plane to front, as the entrance doors are front of plane. This would eliminate waiting and passenger congestion on the plane. Meals were good however crew will not check if you want meal if sleeping, should be like Emirates and give seat tags wake for meals or do not disturb. Entertainment ok but screen headphone/jacks were distorted - took 3 sets of headphones to get working properly. Flight crew was amazing, exceptionally nice, professional, best Lufthansa crew I have experienced.
Sydney (SYD)Australia
Paris Orly Airport (ORY)France