Flight was good but there are way to many announcements for credit cards etc.
Crew was excellent. This was a relatively long flight though and had very little leg room, and no entertainment.
Once we got in the air the pilot made up some of the time of the delay. So that was really nice.
I found the staff to not be very attentive at all. When paying for Business Class you expect a certain type of service and that was not found. They were almost rude even
I really enjoyed flying with United airlines amazing experience , good customer service and great food
We love united ! We would like to acknowledge Aimee in the lounge near gate 130
Turbulent taking off & landing to Dulles from Raleigh. Flight from Dulles to Tokyo very good!!
They hired a new catering company the same day of my flight. They botched the job by not delivering the right carts and after THREE HOURS waiting, the flight crew timed out (flight was 19 hours long and FAA rules state crew can’t work more than 14 hours long). So they CANCELED OUR FLIGHT!! Worst experience ever. Avoid UAL at all costs.
Flight was On time and landed 30 mins early considering we were flying into Newark. No complaints.
When I booked it on Kayak it aaid that I wasn't allowed hamd luggage. I called United Airlines and it took them 6 minutes to figure out if I was allowed free hand luggage. Surely something that simple they should be able to tell me instantly.
My seat was one of those that couldn't recline, but the problem was that it was abnormally upright, so the headrest actually made the seat concave, which was uncomfortable and hard on my lower back. I had to ball my jacket up and use it as lumbar support. goodness I had it with me.
The flight attendants were not very nice. No smiles On my return trip I was charged for one bag $83.30 although I had purchased the flight including one piece of luggage. Can this be refunded to me? Thank you!
Because of a change in aircraft, I was unable to experience the business class I paid for and was disappointed.
Conflicting information provided about baggage allowance. One screen said I had a carry on and another said I didnt.
Short delay to Regina from Toronto. No in flight entertainment, but crew were professional in their duties
I did not like ANYTHING about Discover....see my previous comments regarding our trip. I will do everything possible never to fly with Discover again!!!
Previous flight from Melbourne to Brisbane was late. I had 1 hr 40 min to get to the connecting flight. That was not enough time as I had to take a shuttle bus to change terminal. Then needed to get through security and customs. The airline was announcing my name to board at 9:10. The take off time was scheduled for 9:40 but I was again one of the last to board at about 9:20. Kayak needs to allow more time for these connections
Almost missed boarding, mass line up made me be the last person. Wish the announcement was more loud, didn’t hear what seats or zones were ready. Being last also made finding space for my roller bag. Fortunately the flight attendants made it work!
Good service was quite limited but that is due to short flight.
The pork noodles were disgusting. The tuna sandwich had hardly any tuna and the bread was stale. A salad would have been better. An apple or a muffin.
