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Pros: "The crew is usually really good."
Cons: "The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times"

Cons: "Nothing much"

Cons: "Seats after 1st hr, will feel uncomfortable"

Pros: "Crew was attentive and made extra effort to meet special requests from passengers."

Pros: "Same as above on SIN-BKK"
Cons: "Next time in B787 Dreamliner"

Pros: "Kindy flight attedances,,smooth boarding,,delicious food"
Cons: "Nothing"

Pros: "Entertainment system ok"
Cons: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."

Cons: "My moslem meal selection wasn’t provided onboard"

Pros: "Well organized boarding, friendliness of staff, food service"
Cons: "Flight was delayed by about an hour."

Pros: "Everything"
Cons: "N/A"

Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Pros: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Cons: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Cons: "The toilets were a little unsanitary."

Cons: "Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains"

Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Pros: "Entertainment ok but not newest, boarding smooth, food ok"
Cons: "Long waiting time for baggage, food not exceptional"

Pros: "Espresso coffee, champagne, crew, headphones"

Pros: "So good to get on a flight where I can fit in the seats..."

Pros: "My neighbor"
Cons: "Fight war delayed and we got a security check upon arrival"

Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Pros: "Excellent crew"
Cons: "My seat was very hard"

Pros: "In flight entertainment systems"
Cons: "I had beef with mashed potatoes but I found the beef was quite tough."

Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Pros: "Arrived"
Cons: "Boarding a mess, 30% boarded as "business". Food terrible. Entertainment system doesn't work on a lot of seats as plane is very old. Cabin crew not able to handle the passengers, delayed in every aspect and forget to serve passengers. Shitty flight and service."

Pros: "check-in, priority lane, BKK-SKL, boarding, crew, cabin, disembark, baggage claim to cab home"
Cons: "baby crying throughout the flight"

Pros: "Very attentive, great food, quality aircraft"

Pros: "Everything"

Cons: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"

Pros: "Staff worked very hard and were very helpful."
Cons: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."

Pros: "I'm starting to sound like a fan boy but Singapore airlines masks this look easy. Comfortable seat great entertainment, edible food and wonderful in for service team. What's not to like"
Cons: "Had to drive to Huston. Can we get rid of BA and American and just have Singapore handle the flights at DFW?"

Cons: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"

Cons: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Pros: "New plane"
Cons: "Nothing in particular"

Pros: "Boarding ok, timely departure. Food very good for plane food."
Cons: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."

Pros: "The attendants are pleasant to the eye, thats about it."
Cons: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Pros: "Crew was friendly and whole on ground process was efficient."
Cons: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."

Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."

Pros: "None"
Cons: "Crew"

Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "the selection was impresive to m"

Cons: "Need to be able to upgrade with Krisflyer Miles"

Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."

Pros: "Had good experience on Bangalore sfo return journey. In particular your ground staff and aboard the flight were so warm and receptive. Only thing is that seating in the economy class could a little more better. Thnx SA"

Pros: "crews are energetic and warm welcoming passengers."
Cons: "aircon temperature is too hot for seat 50H area."

Pros: "On time. Attentive crew."
Cons: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Pros: "New plane"
Cons: "Food served 40 min after special meals"

Pros: "Everything"
Cons: "Nothing"

Cons: "Everything was excellent. Left Bangkok on time and arrived slightly early but that’s good. Food was excellent and the staff were very helpful and friendly"

Cons: "I think Eva should stop their business. Nightmare to fly with!"

Pros: "Only fly on EVA when I go overseas. I have never had a bad experience with them, why change?"

Pros: "Flight was what I had expected."
Cons: "Yet another delay, so departure as per schedule would have been good."

Pros: "crew was amazing and plane was comfortable"

Pros: "Nice wide comfrotable seats. The crew and staff were friendly and efficient."
Cons: "The food was just average. The overweight lady by me was all over my space. I wish airlines would tell passengers to consider thier neighbors and ask then to respect pooples space."

Pros: "The crew, food and entertainment were great!"
Cons: "The price from economy to the next level seating is double the price for only a couple more inches? The service was the same and the leg room and food was the same. Go economy next time."

Pros: "EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay"

Pros: "Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus."

Pros: "Really enjoyed flying with Eva air."

Pros: "Proactive, Organized staff."

Pros: "Staff on board was excellent. We were 3 hours delayed and they knew we had a connecting flight, so they moved us to the front of the plane so we could et off quicker."
Cons: "We were 3 hours delayed - the board kept saying we were just 40 min delayed. Poor communication about the delay, when we would be leaving, etc. No rush in loading plane. LOTS of connections missed due to this. They told us our next flight would wait for us, and it DID NOT. They had already booked us on a later flight, even though we had 20 min to get to it."

Pros: "Everyone was friendly and approachable"
Cons: "None"

Pros: "People were lovely and efficient"
Cons: "Seats were pretty ordinary"

Pros: "Great fried fish for pre-ordered meal. Comfortable crew service for whole flight."

Pros: "Well apointed aircraft, good food, individual games and movies made for a seemingly short flight."
Cons: "Both travellers are 6 feet. A litle morleg room would be nice. But there was more than any US domestic flight."

Pros: "plenty of movies to watch."

Cons: "Tasteless food, mediocre movie selection"

Cons: "Boarding seemed hectic. Instead of boarding by row, it seemed like everybody at once."

Cons: "Food choice was rice or noodles."

Pros: "Crew was friendly and fast to take care of your needs ."
Cons: "People were coughing and sick . Most of them wore face masks , but being in tight quarters was little unnerving . It would be nice if there was a some kind of germ filter to regulate the air others are breathing in. To filter and destroy unwanted virus and smells."

Pros: "Good flight"

Pros: "Hello Kitty Everywhere!"
Cons: "Please sit kids by parents."

Pros: "Everything"

Pros: "Excellent premium economy experience. Very good food and service."
Cons: "Can’t think of anything..."

Pros: "Comfortable and clean overall but an older plane."
Cons: "Had an older plane. Seats were smaller than previous flight (narrower, less leg room) Entertainment screens were tiny."

Pros: "None"
Cons: "Flying is okay but landed is terrible"

Pros: "service on time and great staff"
Cons: "all good"

Pros: "Good entertainment. all crew were very nice."
Cons: "Bread was not warm and salad were not good. The chicken meat in salad was tough. The seat was not comfortable And tight space"

Pros: "Service was neat Took of on time Good entertainment"

Pros: "It was a very little late taking off, we did arrive on time. The online service was good, I got notice to check in online and was able to book my seat and select food for the flight. I prefer choosing seafood meal because it usually is good. Maybe not for breakfast. LOL Bathrooms were clean and well stocked for once and they issued blankets that were thicker and useful. Entertainment selection was good for films and TV"
Cons: "Seats are a bit worn, not as supportive. It was cooler in the cabin than I am used to. Previous flights it had been warm during the sleep period."

Pros: "Overall great experience flying with Eva Air. Smooth flight and the food was pretty good compared to other airlines."

Pros: "on time departure and arrival, good food and entertainment, courteous flight staff"

Cons: "It was too warm on the plane."

Pros: "Friendly service. The food was good!"
Cons: "Bumpy ride could also be from hazy weather."

Pros: "Beautiful stewardesses, newer aircraft- roomy & amazing personal TVs w/ awesome movie selection."

Pros: "Nothing"

Pros: "Great flight! The seats were comfortable and spacious. The crew was friendly and informative and the bathrooms were clean."

Pros: "The meals were good. Wine served. Cabin crew very responsive."

Pros: "Legroom"
Cons: "Transit"

Pros: "Great food service, comfortable chairs, and adequate entertainment on the screen."
Cons: "Crew members pulled out my earphones when they could have just asked me to take them out. It was a bit pushy of them and others still had their earphones in and they let them leave it in upon landing"

Pros: "The economy seats were okay, not much leg room. The staff let us know when there was a delay on the tarmac. the plane was clean."
Cons: "Two of my friends who at the chicken ended up getting food poisoning on the Bangkok to Tai Pei leg of our trip. Not fun for the 12 hour flight to Los Angeles. The food left something to be desired."

Cons: "Movie selection was lacking\"

Cons: "."

Pros: "All of your staff were very professional, polite and very accommodating. I would fly would them again."

Pros: "It was comfortable to be on the plane,peaceful and organized."
Cons: "The landing was very rough!"

Pros: "For a coach flight is was better than i thought it was going to be!"
Cons: "No not really. If I had to pick and chose id say the food could be better but I'm also reaching for a suggestion."

Pros: "The Crew is so helpful and professional from Ground to in the Air everywhere in US, Taipei and Thailand."

Pros: "Good Customerservic ."
Cons: "The one thing that I don't like it , It possible to tell the customer that if you coughs places wearing the mark. Thx you ."

Cons: "Need more legroom. Getting in and out of seats very awkward, especially for seniors"

Pros: "Good value over all, good on board entertainment"
Cons: "Food could have been better"

Pros: "Very friendly crew. Everything on time we landed even earlier. Comfortable seats and distance between seats rows"

Pros: "Excellent experience and service. Appreciated the transfer process and shuttle service in Manila fromTerminal 2 to Terminal 1 to make the connection to NYC. Very smooth and efficient with a a 2 hour window to do all the security checks etc. Very good communications."
Cons: "All very good except the VGML could be better and more creative."

Pros: "food and service"

Cons: "Improve Size of Visual Monitor"

Pros: "Great and helpful crew. Good entertainment selection."

Pros: "Gates was opened on time and the staffs already scanned the boarding pass while waiting for the actual boarding. This is efficient and saved time."
Cons: "Passengers were already queueing in the checkin while waiting for Oman Air to finish their checkin. This created piles of passengers waiting for the checkin counters to open."

Cons: "Very dense seating. Essentially it's like a budget airlines: very dense seating, no IFE. Blankets are given only on request"

Cons: "Terrible transfer facility in Manila. Poor security staff with bad attitudes. Poor and inadequate waiting areas"

Pros: "The check in at Bangkok was GREAT!!!"
Cons: "We were served drinks ONLY ONCE during the flight One half cup of juice.... No chicken choice? Fish or pork only? UNSAT!"

Cons: "The terminal for Phillipine airlines is greatly lacking. There are hardly any amenities and unless you get there before 0900 the next connecting flight is not until 2300. There need to be improvements on at least one for us to ever fly this route again."

Cons: "Ventilation/in flight air conditioning, checkin lanes and waiting time"

Cons: "The PAL terminal in MNL is one of the worst airports in the world. PAL's in flight service is fine. But they really need to improve their terminal if they want to keep customers"

Pros: "Always great service on pal flights"

Cons: "Seat was uncomfortable and fake leather. Staff were surly."

Pros: "Crew was very welcoming"
Cons: "A little more leg room."

Pros: "The flight, service, hospitality."
Cons: "Nothing"

Pros: "not much."
Cons: "lousy entertainment system, old plane, food mediocre, kept the plane freezing cold, check in process a gong show."

Pros: "Business class from Bangkok to San Francisco was good overall, especially for $1400 one way. Food was not very good for business class, was more in line with JAL, EVA, Korean or ANA econo class but again, for the price, no complaints. Great friendly service, quick boarding. Priority Pass didn't have a lounge in Manila but thankfully, Philippines Air had their own lounge with great food and drinks for 1st Class and Business class ticket holders. Plane from BKK to Manila was NICE and comfy, all latest technology with beautiful fully adjustable chairs that lay flat. Would fly with them again!"

Pros: "First let me say I am a big fan of Philippine airlines. The customer service is outstanding, I am always made to feel very comfortable and the movie selection is great. I would give them a 10/10...if it weren’t for the surprisingly below-average special meal selection....read on..."
Cons: "I have been a gluten-sensitive foodie for 7 years. I am not vegetarian. I still eat sugar, salt, spices, dairy, and fat. I have order a GF special meal for the past 3 or 4 trips I’ve flown but I always end up asking for one of the regular meals instead because the GF meals are SO awful. They are completely devoid of all salt, sauces, spices or any flavor, and are so bland that it’s like eating astronaut cardboard food. For example...the last flight I took (Manila-San Francisco), the regular meal options were a chicken sausage dish with some mashed potatoes and veggies, a wonderful colorful julienne vegetable salad, a flan pudding (GF by nature) and some bread with butter. The other option was a delicious smelling pork belly over rice (seriously some of the best pork belly I’ve ever had) and some veggies with the same sides. Everything was gluten-free except for the bread roll and looked much more colorful and fresher overall. By contrast, the GF “special” meal that I received was a plain chicken breast with no salt, steamed veggies that were overcooked and mushy to the point of colorless baby food, with no spices or sauces, a watered-down fruit salad, a rice cake with no butter and a banana instead of dessert. I was amazed at how bland and flavorless it was. Gluten-free does not mean sugar-free, low-fat, or dairy free. It simply means the absence of wheat flour. I still like sauces and spices. And I still like butter. A non-fruit dessert would have been nice. And since when does gluten-free mean flavor-free? I would have MUCH rather preferred the regular meal option with just a gluten-free rice cake substitute. Thank god they had extra regular meals for me to eat instead. Point being…if you’re not extreme celiac and just gluten-sensitive, I recommend ordering off the regular menu and just omitting the bread roll. The flavorless meal isn’t worth it!"

Pros: "Food was good. My dinner was beef with noodles. Check in was fast. Boarding and plane departure was on time. We arrived Manila Airport 15 minutes early."
Cons: "There was no entertainment on board."

Pros: "The airline is great! The airport is horrible, not enough toliets, no place to sit down to eat. Standup tables is all! Too small for for passing travelers, not enough place to sit!"

Pros: "Great food and free wine. American carriers should learn about service from Phillipines Airlines!"
Cons: "Better entertainment options would be nice, but I needed a nap anyway."

Pros: "LLeg room for seats. Newer aircrFT Staff pleasant Food edable"
Cons: "Same shows and movies on different segments of flights. Same shows etc 4 weeks later on return trips, 15 to 11 hours long time. Also limited selection Red wine undrinkable What would stop me flying again next year! Manila Airport!!!! Small cramped smelly. Most food shacks do not take credit card and no atms to get cash, come on this is 2018. Also my wife was unable to get her seats confirmed in Thailand for comection in Manila to Vancouver which meant having to line up in the basement in Manila and then argue that we wanted our seats together for the long haul home."

Pros: "Normal flight. It was fine"
Cons: "The transit lounge was awful. Only water available & only 1 ladies toilet. Very crowded & noisy. The staff sat outside the lounge talking & did nothing about what was going on inside the lounge. Needs alot of attention"

Cons: "None"

Pros: "The airport exclusive for PAL, smooth landing."
Cons: "The leg room was too tight , the seats look dirty and old. They run out of choice of food, so they keep on apologizing that you don’t have a choice. But take what ever they have."

Cons: "The choice for the movie was horrible !"

Pros: "It was an almost perfect flight. We just had the wrong travellers sitting behind us. it was a late night flight and these teenagers were playing UNO. So can you imagine the noise they are making???"

Pros: "Efficient airline, on time, easy enough check-in and airport processing"
Cons: "Barebones, no Wi-Fi on plane and no entertainment of any type"

Pros: "Flight crew did a great job."
Cons: "Flight check-in was total disaster. Unorganized lines and only for ticket counter agents compared to Emirates 28 ticket agent."

Pros: "Getting onboard"
Cons: "Being in a cramped seat for 4 hours and I’m 6’2” with disabilities and I can not get no accommodations from your airline"

Pros: "Crew staff were nice and friendly"
Cons: "Helpfulness"

Pros: "Crew"
Cons: "Lousy plane business class. Seats recline 20 degrees For entertainment. One has to download app Before flight"

Pros: "One of the flight attendants from my flight to Manila from Bangkok was very helpful in getting the ground crew to help me transfer from terminal 2 to terminal 3 by using the transfer bus. One of the taxi drivers wanted to take me for 800 pesos. But not only did I not have to deal with traffic on the street but be cause we were riding on the tarmac we saved a lot of time. Thanks to the helpful flight attendant."
Cons: "We left late from Bangkok and I was afraid I would not make my connection."

Cons: "Philippine Airlines makes it hard to upgrade seats. No on board entertainment."

Cons: "poor food no entertainment terminal 2"

Cons: "Flight is always late Seats are very small no screen at your seat meals are so-so"

Cons: "Connecting flight was delayed 1.5 hours which became 2.5 hours without notice. Had to run through airport to catch flight back to LAX which almost did not happen. Luggage did not make it despite prior assurances. Luggage was finally delivered more than 24 hours later. Employees were without information and only apologetic after much protest. No compensation offered. Writing formal complaint."

Cons: "The fact that u would not let me board without a leaving ticket. I have a wife and daughter there, and also PI ID. I missed my daughter's birthday. I will never forgive that"

Cons: "Of the four total flights, to include connections, Philippine Airlines was delayed on all legs. The delays were all after boarding and while sitting in plane. Delays ranged from 30 minutes to 75 minutes and all four flight delays were reported to be due to delays in getting baggage on the planes or getting the meals loaded on the planes according to the pilot's reports. Of note, on all four flights, the crew ran out of food before getting to our isle and had only one option remaining with no alternatives for those allergic to any portion of the meal. I would absolutely never recommend Philippine Airlines to anyone. The reduced cost of tickets was absolutely not worth the experience."

Cons: "Seats were very small. Think Asian size. I am 5foot 10 inches and it was a struggle to sit there for 3 hours. There is no tv on the plane. They want you to use your personal device which I would not do as this would drain my battery. There is no charging station on the plane. 3 out of the 4 PAL flights were delayed each by two hours or more. I would not take this airline again. I got a cheap fare of $600 roundtrip and now I know why it was so cheap. The airport in Manila is so shitty limited seating and limited choices of food."

Cons: "My Check-in Baggage was lost"

Pros: "Ice cream"
Cons: "No monitor"

Pros: "Crew were nice."
Cons: "leg room only enough for shorter people. Tall people will have their knees pressed against the seat in front. If you are tall and ask for a bulk-head seat, you will be asked to pay a huge increase in price. Zero consideration will be given to weather the seat is adequate. If you want an adequate seat, you must pay as if you wanted luxury. Also, the food was horrible. Also, even some international flights will have NO entertainment system at all and no means to charge your cell phone so you can entertain yourself."

Pros: "On Time"
Cons: "Terminal in NAIA"

Pros: "Nothing hated every minute of the cattle car ride from hell"
Cons: "Delays horrible flight attendants extremely small seats"

Pros: "For group check inc check-in personnel were inflexible. Nearly missed flight despite being in airport 2.5 hours before flight."
Cons: "Personnel were not listening to situation and issues that would be affecting passengersdespite taking to supervisor."

Pros: "The movie selection was good which made the 14 hour flight bearable. The flight crew was very polite and helpful."
Cons: "The flight was delayed until the following morning which reduced our trip by a day so we lost money on our hotel for a night. The airline didn't automatically adjust our connecting flight so had to call and make the adjustments. Also, it was really hard to check our flight information online since we went through a third party to book the flights. It's like they don't communicate with each other so neither seemed to be able to release the information to us."

Pros: "The pilot tried to stick to the schedule."
Cons: "My seat didn't recline properly. A lot of turbulence (over 90% of flight time) due to the monsoon season, I guess. The aircraft was somewhat small, Airbus A320-200."

Cons: "MH hospitality has gone down. Those days they were the best of the best. Now, there is hardly any hospitality at all. Very disappointing."

Pros: "Different seat location for family of five Missing luggage"

Cons: "My entertainment system was not working, so was my seatmate's."

Pros: "Comfortable seating map"
Cons: "Food could be improved especially for vegetarians"

Pros: "The food"
Cons: "I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around"

Pros: "Everything was good about this flight"
Cons: "They need to have at least 5 to 10 vegetarian meal on board."

Pros: "The people at the check-in desk."
Cons: "A light snack and drinks would have been good. Even just water."

Pros: "Smooth process all the way from check in to seating to disembarkation"
Cons: "none"

Cons: "It will be nice if there’s choice for vegetarian meal"

Pros: "Crews were good."
Cons: "Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines."

Cons: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."

Pros: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Cons: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."

Cons: "The food"

Cons: "No onboard entertainment"

Pros: "Friendly crew. Comfortable and quiet flight"
Cons: "Dinner service slow"

Pros: "The seat I got was certainly comfortable enough."
Cons: "The staff was not enough particular in delivering appropriate food to correct people. In flight KL to Auckland, vegan food was served when Indian vegetarian food was requested. Long queues at boarding in KL."

Pros: "Food was good."
Cons: "The delayed flight and consequently lost luggage afterwards."

Pros: "food was good and overall good economy class flight"
Cons: "distance between rows seems shorter than other airlines such as Emirates"

Pros: "Nothing"
Cons: "Staff still very grumpy.. food is bad but much than flight leaving from Malaysia."

Pros: "Everything"
Cons: "Nothing"

Pros: "On time. Good food Good flight attendant service"

Cons: "* Business lounge was pathetic with NO food, only drink and snack. * Boarding was not efficient and took longer that it should have so had a late take off. * Business class.... Ran out of food!?!?! What the heck! only water available for 6 of 16 seats! Pathetic * Terminals not updated so had to take transfer to another terminal to get my arranged ride."

Pros: "NA"
Cons: "Delayed of baggage claims for 1 hour, flight retimed/delayed for more than 1hour"

Pros: "Excellent,"

Pros: "Almost everything"
Cons: "Nothing i can think of"

Pros: "The service"
Cons: "The food"

Pros: "Larger seats"
Cons: "Food was below standards. Really need to improve."

Cons: "I request for extra water but I was just given the glass which was on my tray. The Stewart told me he would come back but never did... not very nice One Air Asia, sûre you have to pay for the drink but you don't stay thirsty, and finally ticket is much cheaper..."

Pros: "Good on the plane and in the business class lounge was excellent"

Cons: "They damaged MY OVER 400 Euro suitcase handle and said that they dont take any responsibility!!!"

Pros: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Cons: "I tried the seafood pasta and it was horrible!"

Pros: "Free beer and wine. Good inflight entertainment. Food ok."
Cons: "Seats uncomfortable and not enough leg room for someone 6'02". They ran out of the chicken meal and I was stuck with the fish which wasn't that great."

Pros: "Fodo was great."
Cons: "No entertainment system"

Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."

Pros: "Efficient check in"
Cons: "Nothing"

Pros: "Nothing"
Cons: "Rude staff on ground and cabin crew. Delayed. Lost baggage. Terrible customer service. I would never fly again."

Pros: "Just fly."

Pros: "On time departure, nice aircraft and entertainment."

Pros: "The boarding and entertainment..."
Cons: "The food... and the lack of announcement to advise us on the delay"

Pros: "We missed our flight connection in KL due entirely to our fault. M-Air staff helped us get onto the next flight. Economy was full so we paid for an upgrade to business class but we were seated in first class. Wonderful crew, service, cabin and flight."

Pros: "Flight was smooth. Cabin crew was courteous. Seat was comfortable."
Cons: "More thought should be given to the snack offering as it was heavily sugar laden. Flight was delayed by almost an hour to accommodate 1 family."

Pros: "Crew were friendly and professional."
Cons: "Cue to check-in was ridiculous! Employ more staff so that the wait time is comparable to other airlines. Alcohol - why is there no alcohol on the KUL/BKK leg? I thought that this was an international flight."

Pros: "I like the interior of the plane and the comfortable seats. I also appreciate the crew's warmth and efficiency. It was a very short flight hence I truly appreciate the snack and drinks provided and especially the fabulous ice cream treat on the return flight. I would certainly consider taking MAS again in future (this was my first MAS flight), despite the one glitch (please see what I didnt like) if the price is right."
Cons: "I had only one large backpack to be checked in (due to the minimum liquid that can be brought) and it was left at the airport somehow by whoever who was handling it. Waited for more than an hour at KLIA for it and finally made a loss baggage report. The staff at the loss baggage counter was only helpful after finding out that I am not a Malaysian. Needless to say, my bag flew on SQ and was rushed to my hotel 5 and half hours after landing. I also did not receive a copy of the baggage delivery report."

Pros: "Comfort ok"
Cons: "I'm a 4 years Globe trotter Malaysia airlines is one of the worse companies I know my backpack new generation for great traveller by few months before at $600 form Kathmandu been torn up ( tear ) with shoes print on my backpack I'm not recommend this companies to anyone it was my first and last time I used ."

Pros: "Direct Flight"
Cons: "Food was absolutely disgusting. The mash potato and chicken was completely melt into liquid. The air con continually leaking throughout the journey."

Pros: "The flight was quick and the service was good."
Cons: "The flight was delayed and arrived almost one hour later than scheduled arrival."

Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"

Pros: "Very good service , small seats , good food"
Cons: "Seats"

Pros: "Price"
Cons: "Everything but price. Wouldn't take it again."

Cons: "So the crew basically disappear as soon as they have served and cleaned up food."

Cons: "arrived one hour before flight, all counter staff had disappeared. On-line check-in was not available as an option, could not get checked in and as a result missed my flight"

Cons: "Flight delayed. Please be punctual if can’t be earlier."

Cons: "N"

Pros: "The leg room"
Cons: "Boarding process"

Cons: "Leg room"

Pros: "Enjoyed buying extended leg room"
Cons: "Water should be a standard on a 4 hour flight"

Pros: "Yes"
Cons: "All ok"

Pros: "The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t."
Cons: "The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all."

Cons: "I could not cancel my flight. There is option to cancel only first 24h, then you have to call them and that doesn't work."

Pros: "Crew were good"
Cons: "Flight was late."

Cons: "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."

Pros: "N/A"
Cons: "N/A"

Cons: "Allow us to upgrade class"

Pros: "Can't complain"
Cons: "Cheaper? :) !"

Cons: "Music or movie will be good."

Cons: "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"

Pros: "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
Cons: "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."

Cons: "The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare"

Pros: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."

Pros: "On Time No Frills.Overall Good"
Cons: "Nothing"

Pros: "Good price. Was on time, seats were comfortable, helpful staff"
Cons: "No use of headphones 30 minutes before take off and arrival"

Pros: "Overall it was a good flight."
Cons: "No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition."

Pros: "The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move."
Cons: "As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water."

Pros: "boarding is thru gate and not tarmac"
Cons: "food are expensive."

Pros: "Price"
Cons: "Journey / organisation"

Cons: "The flight was delayed for over 30 mins."

Pros: "Nice aircraft, on time departure and arrival"
Cons: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"

Pros: "comfortable seat"
Cons: "No TV on plane"

Pros: "Singapore to Hanoi flight."
Cons: "Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi."

Cons: "We were given just one very small water about 150ml and told we have to pay if we need more water. Restriction on providing drinking water in Business class seems unfair. Please reconsider"

Pros: "very nice while Landed and take off."
Cons: "We did not order any foods. No suggestion."

Pros: "i did not see any entertainment."

Cons: "Temperature in cabin too warm on outgoing flight"

Pros: "Being a budget airline, you really get what you pay for. Seats do not recline. Minimum legroom. I was thankful that it was only a 1-hour flight"
Cons: "Stiff, uncomfortable seats without controls. Just adequate legroom for a 5’3” person"

Cons: "It was moving a lot!!! :\"

Pros: "Punctuality was good. No complaints generally."
Cons: "Temp in cabin too high."

Pros: "previous flight arrived a bit late but captain did his best to make up the time"

Pros: "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
Cons: "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."

Pros: "Cheap"
Cons: "Disorganized boarding"

Pros: "Crew was cordial, helpful and patient."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."

Pros: "The crew was really nice, saw them help several people put their luggage in the overhead bin."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow. And on top of that we paid too much to check in a bag when we arrived at the airline desk because we didn't include it through our Kayak booking. Had we known there was a method to follow, we would have to avoid the excessive fee."

Pros: "Relaxed boarding and inflight experience Offer of refreshments when baggage delivery was delayed"
Cons: "Delay in delivering baggage"

Cons: "I get the seat selection pre-check in is a premium service. Bu to not allow someone to express preference (based on what's left) when they check in is downright snarky. The explanation that I got that "we need to balance the plane" is whitewash. It's clearly to push peopel to buying the premium service. But when you do that at the price of alienating people, you've done them and yourself a disservice. Time to rethink!"

Cons: "I had lost my luggage from Singapore to Maldives’s airport"

Pros: "All in all a pretty good flight. Nothing much to write home about but nothing really went wrong. Pretty Good and what you'd expect."
Cons: "Wasn't thrilled that I had to pay SGD48 both ways for up to 15kg check in. That extra SGD96 would have made a difference when comparing flights on Kayak. Delays leaving HK and SG but all of it was on the tarmac so not really Scoots fault."

Pros: "On time"

Pros: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."

Pros: "Nothing other than punctuality."
Cons: "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."

Pros: "Early baggage check and fast boarding. The flight was on time, too."
Cons: "Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours."

Pros: "Great. Not only on time but landed ahead of schedule"