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Information for flights to Queensland from Tokyo Narita

Flights arrive in Queensland
Flights depart from Tokyo Narita
Flight price $667
Airlines Jetstar, Scoot, Fiji Airways, Malaysia Airlines, China Airlines, Singapore Airlines, EVA Air, Qantas Airways, Cathay Pacific, China Eastern

Book cheap flights from Tokyo Narita to Queensland (return)

Airports
Origin
Tokyo
$667
only
$667
Destination
Cairns
$667
only
$667
Brisbane
$834
only
$834
Coolangatta
$761
only
$761
Mon., 25 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Thu., 28 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 4 days
Overall 4.4 OK
Based on 23 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
NRT
CNS
Mediocre 2.0

Pros: Be careful. I booked a return flight from Narita. I was NOT prompted in any vidible way about luggage. As qantas FF and based upon ALL past experience i expected an allownace of 25 kgs to be included. I had NO luggage allwoance. I was charged apprx 400 AUD $ for a 22.8kg bag. I asked to redress thsi for the retrun trip and have since discovered that the details have NOT been updated despite paying! So now I need to call Jetstar and worknthrough the issue.

Cons: I was not not noticeably propmoted about luggae allowances or onboard food ent and beverage costs which ultimately added 55% to the ticket cost, so a reasobale priced tocket ended up an expensive one.

NRT
CNS
Mediocre 3.0

Pros: Check in staff member was nice

Cons: No food or drink - at least you could offer complimentary bag of peanuts and orange juice two times during the flight!! Unfriendly crew member on board - she said in a very.bossy way 'Careful of your foor sir' then later intentionally ran into my foot even though I did my best to keep all parts of my body out of the aisle and the offending foot wouldn't have been more than an inch or two at the most into the aisle!! Also the legroom and arm room is very poor indeed - who did you use as your models, pygmies? Also I was charged $100+ for a date change - but I was SURE I clicked the right date, and even if I didn't, you should have a confirmation screen which confirms what the customer is ordering before they finally approve the order.

NRT
CNS
OK 5.0

Pros: Great crew that were all very friendly, Water was provided for free

Cons: Meals are not provided and drinks other than water will cost you Australian airports and immigration is a pain, even for an Australian!

NRT
CNS
Good 6.6

Cons: No free coffee or water for a long flight

NRT
CNS
OK 4.0

Pros: They eventually got us to the destination (24 hours late) but it was an ordeal the whole way.

Cons: Too many to list! After sitting on the plane for 3 hours with the door open freezing us out, the flight was cancelled at almost midnight. They didn't arrange hotel rooms so everyone had to fend for ourselves in finding a place to stay or getting out of the airport at midnight. We had to wait around for 24 hours until another flight. We didn't get extra legroom seats on that flight and they still haven't refunded the upgrade cost I paid and didn't get to use. Their customer service and ground crew were rude through this whole thing. On the next day's flight, it took hours to even get a water from the cabin service crew. Even the cheap price couldn't help us feel better about the POOR service.

Thu., 21 Feb.
NRT
Tokyo Narita
OOL
Gold Coast
34h 45m
Mon., 25 Feb.
OOL
Gold Coast
NRT
Tokyo Narita
23h 55m
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 264 reviews
Boarding
7.2
Comfort
6.4
Crew
7.3
Entertainment
5.1
Food
5.6
KBV
SIN
Good 6.3

Pros: Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time.

SIN
TPE
OK 5.0

Pros: It was a good flight

Cons: The long delay......

DMK
NRT
Excellent 8.0

Pros: On Time No Frills.Overall Good

Cons: Nothing

SIN
TPE
Good 7.6

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

SIN
KBV
Good 7.3

Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.

Cons: Could not recline chair

Tue., 5 Mar.
NRT
Tokyo Narita
BNE
Brisbane
9h 10m
Tue., 12 Mar.
BNE
Brisbane
NRT
Tokyo Narita
9h 10m
Trip: 7 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 832 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
AKL
NAN
Mediocre 2.6

Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

NAN
AKL
Good 7.3

Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.

Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

NAN
BNE
OK 4.0

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

NAN
SYD
Excellent 8.6

Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.

Cons: Food was limited and not great.

Wed., 20 Feb.
NRT
Tokyo Narita
CNS
Cairns
37h 05m
Thu., 28 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Tue., 19 Feb.
NRT
Tokyo Narita
BNE
Brisbane
33h 45m
Wed., 27 Feb.
BNE
Brisbane
NRT
Tokyo Narita
19h 10m
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,203 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.6
BTU
SBW
Mediocre 2.6

Cons: Delayed for more than an hour..

KUL
SYD
OK 5.6

Pros: Having 2 seats to ourselves

Cons: Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr

KUL
AKL
Excellent 10.0

Cons: Connecting Time

KUL
RGN
Mediocre 2.0

Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.

PER
KUL
Mediocre 3.0

Pros: Nothing

Cons: Changed gates 3 times . No one knew what was going on. Late flight. Request for wheel chair not fulfilled. Very tight transfer. Very far to another gate when transiting from kL to Yangon. Ridiculously far. My first n last time with Malaysia airlines.

Wed., 13 Feb.
NRT
Tokyo Narita
BNE
Brisbane
19h 15m
Mon., 4 Mar.
BNE
Brisbane
NRT
Tokyo Narita
18h 30m
$1040
Trip: 20 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 3,144 reviews
Overall
8.0
Boarding
8.0
Comfort
7.8
Crew
8.3
Entertainment
8.0
Food
7.5
SGN
TPE
Excellent 8.0

Pros: Friendly staffs & price

Cons: Not much legroom for economy

TPE
LAX
Excellent 8.0

Pros: Friendly airline staff. Ease of obtaining boarding pass at the counter. Clean, modern aircraft. Thanks China Airlines!

Cons: As with all airlines, the "the hurry up and wait" processes associated with getting onto the plane are tiring.

BKK
TPE
Excellent 10.0

Pros: seats were full configurable, tray table very logical and space all felt useable.

Cons: the seats in business class as 1-2-1 seating. each seat has aisle access! flight was super smooth, seats comfortable, although the ‘2’ seas had no arm rest on the isle side. took a little getting used to. There was no overhead bin for the center “2” seas, had to share with the outer window occupants, but plenty of room. IFE was a huge screen with great programming. it looked like.a 16 or 18” screen. meal service was above average and wine selection was strong. featuring both old world and new.

TPE
RGN
Excellent 10.0

Cons: Everything perfect

SYD
TPE
Excellent 8.3

Pros: Got an exit row seat. Lots of leg room.

Cons: No complaints.

Thu., 21 Feb.
NRT
Tokyo Narita
OOL
Gold Coast
20h 05m
Tue., 26 Feb.
OOL
Gold Coast
NRT
Tokyo Narita
23h 10m
$1058
Trip: 6 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3,097 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.0
Entertainment
8.7
Food
8.4
SIN
PER
Excellent 8.0

Cons: We ask for wheelchair help from Perth to brooome but it was not provided .

SIN
PER
Excellent 9.0

Pros: More space then previous flights. Attendants very pleasant and helpful.

Cons: Ran out of the food choices by the time they reached me. Had to make do with what was left.

MNL
SIN
Excellent 10.0

Pros: loved d bnew 787 dreamliner planes. loved d medium haul biz class seats.

Cons: everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling .

SIN
SFO
Excellent 10.0

Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!

Cons: Nothing.

SIN
AMS
Excellent 10.0

Pros: I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

Cons: There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

Mon., 18 Feb.
NRT
Tokyo Narita
BNE
Brisbane
37h 00m
Sat., 2 Mar.
BNE
Brisbane
NRT
Tokyo Narita
21h 45m
$1096
Trip: 13 days
8.6ExcellentShow reviews
Overall 8.6 Excellent
Based on 5,045 reviews
Boarding
8.8
Comfort
8.5
Crew
8.9
Entertainment
8.4
Food
8.3
TPE
SFO
Good 6.6

Pros: Efficient crew

Cons: Flight late

BKK
TPE
Excellent 9.0

Pros: Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus.

TPE
SFO
Excellent 9.6

Pros: Alll good and arrived early!

DPS
TPE
Mediocre 2.0

Cons: I know that you have nothing to do with the reservations, but vayama flew me to bali with no return ticket. I even emailed them to confirm my reservation when I was in bali, but when I went to fly home I had no reservation and had to purchase a flight home. This is outrageous and I'm pretty sure illeagal. Now I know you had nothing to do with the reservation my original search started with you for that reason I will not be using kayak, vayama, nor eva air ever again and will suggest everyone I can to do the same. This is outrageous that i had to buy a return ticket home until i get a refund i will not stop.

IAH
TPE
Excellent 8.3

Pros: Friendly and helpful flight attendants

Cons: The airlines limits carry-on luggages and reinforce it to the extend that it annoys many passengers. Make the rules very clear to the people before we arrive. People abuse the wheelchair policies although they are physically fine.

Tue., 25 Jun.
NRT
Tokyo Narita
CNS
Cairns
15h 25m
Wed., 10 Jul.
CNS
Cairns
NRT
Tokyo Narita
26h 30m
$1097
Trip: 16 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 4,092 reviews
Overall
8.0
Boarding
8.1
Comfort
7.8
Crew
8.4
Entertainment
7.9
Food
7.6
SYD
MEL
Good 6.3

Pros: On time flight ,no problems.

Cons: All was fine.

SYD
DFW
Good 6.0

Cons: Seating space was horrible! The seat in front of me, when reclined, was IN MY LAP! Headphones were bad. This LONG flight left A LOT to be desired!

SYD
DFW
Mediocre 3.0

Cons: - There was a massive line for boarding and it took a while. We ended up leaving a little late because of it. - The crew overlooked the row I was in a few times. We had to call for assistance to get rubbish removed. - One of the toilets didn't have running water in the basin from the second hour of the flight onwards. - The galley in the back was locked for most of the trip. - The food wasn't cooked properly. - Everyone was asked if they wanted a drink with my meal except for me.

SYD
DFW
Excellent 9.0

Cons: very cramped

LAX
SYD
Good 7.3

Pros: Price.

Cons: Entertainment system was old and slow. So-so food. Air New Zealand was better than Quantas for similar journey at same week of year and about the same price.

Tue., 19 Feb.
NRT
Tokyo Narita
BNE
Brisbane
29h 50m
Mon., 25 Feb.
BNE
Brisbane
NRT
Tokyo Narita
13h 30m
$1167
Trip: 7 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 5,177 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
HKG
SIN
Excellent 10.0

Pros: Quick check in. Courteous.

HKG
LAX
Excellent 10.0

Cons: Great service and got back earlier than expected.

EWR
HKG
Excellent 10.0

Pros: Flight departed on time and even reached early. Flight staff was very friendly and welcoming. Nice selection of snack throughout the 16hr flight. The economy seats were to me at least very roomy

IAD
HKG
Excellent 10.0

Pros: Food was amazing

SIN
HKG
OK 4.6

Pros: Boarding quick n fast

Cons: Seats uncomfortable, leg n body, space too small n my left seat is a big sizes man , right seat is a very fat man , I can’t even move . my seat don’t have headset n request one , but until reached Hong Kong I still didn’t get it n I m in plane for 4hrs doing nothing, no games no songs n no shows. Thank for your concern . Really appreciate.

Tue., 25 Dec.
NRT
Tokyo Narita
CNS
Cairns
14h 55m
Mon., 31 Dec.
CNS
Cairns
NRT
Tokyo Narita
26h 35m
$1309
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 5,685 reviews
Overall
6.6
Boarding
6.6
Comfort
6.5
Crew
6.9
Entertainment
6.3
Food
6.0
DYG
PVG
Excellent 8.3

Pros: On time!

PVG
NRT
Good 6.6

Pros: The crew was great. Very attentive and super friendly.

Cons: Value flight so no luxuries. Wifi doesn't work, USB port was broken... Got us where we were going for a great price though.

PVG
TPE
Excellent 10.0

Pros: Flight went smooth, was on time, no issues. Meal had pretty good cake. In flight entertainment has a good amount of Japanese pop, too.

Cons: Minor gate change, not a big deal. Really not to much to complain about.

BKK
PVG
Excellent 10.0

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

JFK
PVG
Excellent 10.0

Pros: The actual flight was really fantastic, food was warm, flight was relatively comfortable/smooth, entertainment at least for me was good, since they had a decent amount of Japanese music to choose from, and the attendants were friendly and nice. Everything was 100% on time as well. I could complain more about tiny tiny things, but for $500 I felt I got a lot better service than United on an equivalent route.

Cons: Seats were slightly stiff, but not too bad. Only bigger issue was upon boarding all the people lined up in a 100+ yard line and caused a bit of commotion instead of waiting for their seat numbers to be called and forming a small normal line. This is in no way the airline's fault, and they tried to make it work in spite of the people doing it, but as a Westerner this was confusing.

Thu., 7 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Thu., 14 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 7 days
Overall 4.4 OK
Based on 23 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
NRT
CNS
Good 6.6

Cons: No free coffee or water for a long flight

NRT
CNS
OK 4.0

Pros: They eventually got us to the destination (24 hours late) but it was an ordeal the whole way.

Cons: Too many to list! After sitting on the plane for 3 hours with the door open freezing us out, the flight was cancelled at almost midnight. They didn't arrange hotel rooms so everyone had to fend for ourselves in finding a place to stay or getting out of the airport at midnight. We had to wait around for 24 hours until another flight. We didn't get extra legroom seats on that flight and they still haven't refunded the upgrade cost I paid and didn't get to use. Their customer service and ground crew were rude through this whole thing. On the next day's flight, it took hours to even get a water from the cabin service crew. Even the cheap price couldn't help us feel better about the POOR service.

NRT
CNS
Mediocre 2.0

Cons: it's an international flight but beverages nor snacks were offered. soda had to be purchased. water was suggested to be purchased from bottle. no pillows. no blanket for at least an 8 hr overnight flight. very poor. jetstar also charged $175 for a 18.5kg bag.

NRT
CNS
Good 6.0

Pros: Lower rate

Cons: Cost of our bags exceeded $400

NRT
CNS
Good 7.0

Pros: Arrived ahead of time

Cons: Nothing really

Thu., 14 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Mon., 25 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 12 days
Overall 4.4 OK
Based on 23 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
NRT
CNS
Mediocre 3.0

Pros: Check in staff member was nice

Cons: No food or drink - at least you could offer complimentary bag of peanuts and orange juice two times during the flight!! Unfriendly crew member on board - she said in a very.bossy way 'Careful of your foor sir' then later intentionally ran into my foot even though I did my best to keep all parts of my body out of the aisle and the offending foot wouldn't have been more than an inch or two at the most into the aisle!! Also the legroom and arm room is very poor indeed - who did you use as your models, pygmies? Also I was charged $100+ for a date change - but I was SURE I clicked the right date, and even if I didn't, you should have a confirmation screen which confirms what the customer is ordering before they finally approve the order.

NRT
CNS
OK 4.3

Cons: Its a discount carrier, so what do you expect except to get nickel and dime to death. Too costly, but they were the only airline that offered a direct flight that took 7.5 hours instead of 16 hours like the other major carriers.

NRT
CNS
OK 4.0

Pros: They eventually got us to the destination (24 hours late) but it was an ordeal the whole way.

Cons: Too many to list! After sitting on the plane for 3 hours with the door open freezing us out, the flight was cancelled at almost midnight. They didn't arrange hotel rooms so everyone had to fend for ourselves in finding a place to stay or getting out of the airport at midnight. We had to wait around for 24 hours until another flight. We didn't get extra legroom seats on that flight and they still haven't refunded the upgrade cost I paid and didn't get to use. Their customer service and ground crew were rude through this whole thing. On the next day's flight, it took hours to even get a water from the cabin service crew. Even the cheap price couldn't help us feel better about the POOR service.

NRT
CNS
Mediocre 2.0

Pros: Nothing

Cons: Late to board then sat on runway for 2 hours. In 3 weeks I've taken 4 flights with them. All of which were late or horrible service. No respect for their customers.

NRT
CNS
Mediocre 2.0

Cons: it's an international flight but beverages nor snacks were offered. soda had to be purchased. water was suggested to be purchased from bottle. no pillows. no blanket for at least an 8 hr overnight flight. very poor. jetstar also charged $175 for a 18.5kg bag.

Fri., 5 Apr.
NRT
Tokyo Narita
BNE
Brisbane
24h 35m
Tue., 16 Apr.
BNE
Brisbane
NRT
Tokyo Narita
13h 05m
Trip: 12 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 832 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
AKL
Good 7.3

Pros: Economy seats were slightly better than most, but the configuration of the 2 seats was good 2 of us to have our own area. Food was good and unexpected for a 3 hr flight.

Cons: Movies/TV shows were limited compared to other airlines. I am taller so seating in any economy seat is cramped at best.

VAV
NAN
Good 6.0

Cons: with 39 passengers on a 60 persons flight the following annoncement came up: we need 5 volunteers or we leave 524kg of baggage we have to leave here. Than the locals started to bribe the personel... we have no idea if and when our stuff arrives...

NAN
SYD
Excellent 8.6

Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.

Cons: Food was limited and not great.

NAN
LAX
Good 6.0

Pros: I was excited to come back to the USA after a long vacation. When we arrived at the airport, the security started asking me questions immediately even before I checked in. They demanded I show them the ticket before it was even printed. When I explained that I was trying to check-in for the first time. They told me I was going to be reviewed upstairs and put a sticker in my passport. I proceeded to check in and just walked thru the normal security measures. After scanning my bags in security, I discovered there was no security meeting and proceeded to my gate. After the gate, everyone in line was subjected to a second security screen. This was a manual search and all articles were removed and repacked again. Then we proceeded to the plane entry where everyone needed to verify passport and ticket again. Later in the flight, I was having indigestion problem from my documented medical acid reflux problem and asked for a cup of water. He said sure and walked away. He never came back again.10 minutes later, I pressed the attendant call button again. 10 minutes later and no one came over. 15 minutes after that Albert came back over and said, "I see you have your call light on, please put your seat back up again." I can complied and he immediately turned off the light and walked away. 10 minutes later, Albert came by with the water cart and parked it right behind my seat. He proceeded to hand out water to everyone behind my seat. 30 minutes later the water cart arrived and I finally received my water (75 minutes after I asked!) Thanks Albert, I'll be following up with your management to see that disciplinary action is taken.

Cons: See above. The above problem caused me discomfort, pain, stress.

NAN
CHC
Excellent 9.6

Pros: Pleasant, fast, and efficient process

Cons: Leg space cramped for my tall husband

Fri., 1 Feb.
NRT
Tokyo Narita
CNS
Cairns
56h 25m
Sat., 9 Feb.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 9 days
Overall 0.0 Poor
Based on 0 reviews
Thu., 7 Mar.
NRT
Tokyo Narita
CNS
Cairns
7h 30m
Mon., 11 Mar.
CNS
Cairns
NRT
Tokyo Narita
7h 30m
Trip: 4 days
Overall 4.4 OK
Based on 23 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
NRT
CNS
Mediocre 3.0

Pros: Check in staff member was nice

Cons: No food or drink - at least you could offer complimentary bag of peanuts and orange juice two times during the flight!! Unfriendly crew member on board - she said in a very.bossy way 'Careful of your foor sir' then later intentionally ran into my foot even though I did my best to keep all parts of my body out of the aisle and the offending foot wouldn't have been more than an inch or two at the most into the aisle!! Also the legroom and arm room is very poor indeed - who did you use as your models, pygmies? Also I was charged $100+ for a date change - but I was SURE I clicked the right date, and even if I didn't, you should have a confirmation screen which confirms what the customer is ordering before they finally approve the order.

NRT
CNS
Good 6.6

Pros: On time flight lots of spare seats meant could lie down on overnight flight

Cons: Toilet was broken and other toilet at back was very stinky

NRT
CNS
OK 5.0

Pros: Great crew that were all very friendly, Water was provided for free

Cons: Meals are not provided and drinks other than water will cost you Australian airports and immigration is a pain, even for an Australian!

NRT
CNS
OK 4.3

Cons: Its a discount carrier, so what do you expect except to get nickel and dime to death. Too costly, but they were the only airline that offered a direct flight that took 7.5 hours instead of 16 hours like the other major carriers.

NRT
CNS
Mediocre 2.0

Pros: Be careful. I booked a return flight from Narita. I was NOT prompted in any vidible way about luggage. As qantas FF and based upon ALL past experience i expected an allownace of 25 kgs to be included. I had NO luggage allwoance. I was charged apprx 400 AUD $ for a 22.8kg bag. I asked to redress thsi for the retrun trip and have since discovered that the details have NOT been updated despite paying! So now I need to call Jetstar and worknthrough the issue.

Cons: I was not not noticeably propmoted about luggae allowances or onboard food ent and beverage costs which ultimately added 55% to the ticket cost, so a reasobale priced tocket ended up an expensive one.

Tue., 19 Feb.
NRT
Tokyo Narita
BNE
Brisbane
33h 45m
Mon., 4 Mar.
BNE
Brisbane
NRT
Tokyo Narita
19h 40m
Trip: 14 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1,203 reviews
Overall
7.2
Boarding
7.2
Comfort
7.1
Crew
7.6
Entertainment
6.9
Food
6.6
TRK
TWU
Excellent 10.0

Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.

MNL
KUL
Good 6.0

Cons: The food

KUL
RGN
Mediocre 2.0

Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.

BTU
SBW
Mediocre 2.6

Cons: Delayed for more than an hour..

HKG
KUL
Good 6.0

Pros: Not much

Cons: Left late with no explanation

Fri., 5 Apr.
NRT
Tokyo Narita
BNE
Brisbane
24h 35m
Mon., 15 Apr.
BNE
Brisbane
NRT
Tokyo Narita
13h 05m
Trip: 11 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 832 reviews
Overall
7.7
Boarding
7.8
Comfort
7.4
Crew
8.3
Entertainment
7.5
Food
7.1
NAN
SYD
Excellent 10.0

Pros: Service is nice. Very friendly. Food is good.

NAN
CHC
Excellent 9.6

Pros: Pleasant, fast, and efficient process

Cons: Leg space cramped for my tall husband

NAN
BNE
OK 4.0

Pros: The crew was nice.

Cons: Audio for in flight entertainment did not work midway through the movie. Video was unclear. Food was terrible.

AKL
NAN
Mediocre 2.6

Cons: I arrived in transit from another flight, no representation to make check in. I needed to wait for gate to open before I could check in. then there was no time for the airline to recover my Bag. Do no us this airline in transit

NAN
SYD
Excellent 8.6

Pros: Friendly efficient crew. Clean modern Airbus aircraft and no delays.

Cons: Food was limited and not great.

Sun., 31 Mar.
NRT
Tokyo Narita
BNE
Brisbane
23h 15m
Sun., 14 Apr.
BNE
Brisbane
NRT
Tokyo Narita
13h 05m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Fri., 10 May
NRT
Tokyo Narita
OOL
Gold Coast
14h 00m
Fri., 24 May
OOL
Gold Coast
NRT
Tokyo Narita
13h 30m
Trip: 15 days
Overall 5.8 OK
Based on 12 reviews
Overall
6.2
Boarding
6.5
Comfort
6.0
Crew
6.8
Entertainment
5.1
Food
5.1
NRT
OOL
OK 5.0

Pros: Staff were kind and attentive. Got the emergency aisle seat without asking which is always a bonus.

Cons: Because I booked through Kayak it wasn't clear to me that baggage and in fact meals were not included! I got stung 16000 yen for my bag and was too late to order meal service . I had to grab what I could in departures. I would like this to be clearer in the price comparison on the kayak website. Wouldn't have chosen this flight if I'd known.

NRT
OOL
Mediocre 2.0

Pros:

Cons: I arrived for my flight from Narita to Melbourne only to find that I had to walk over 1,000 meters to get to the check-in and terminal even though I was told to go to the Terminal 2 / 3 stop in the Narita train. Once I got to the check-in counter, the line was very long and everyone seemed overworked. By the time I go tot he counter it was getting late. I tried to check in but apparently my eVisa had expired. I have been traveling to Australia countless number of times and normally they process a new visa directly at the airport. I was told by the staff that "this was not possible" and waved me away. They said there was no way to check-in. I stood by the side of the counter and quickly found my own on line service to process a visa. I was able to get my Visa in 10 minutes, and applied for it on my iPhone! My Visa came through, but only just after the cut off time for the flight check in. Despite that fact that flight had not departed, and would not for another 30 minutes or so, they simply closed up the booking counter and left me standing there... They wouldn't even give me any information on what to do or whether my flight would be canceled or credited back. This rates as one of my worst travel experiences. I went back to my hotel in Tokyo, and then decided to fly the next morning on Singapore air. I did not book on Kayak the second time. I don't think I would ever fly JetStar again.

SYD
AVV
Excellent 8.0

Pros: It’s okay

MEL
LST
Good 6.0

Cons: Flight delayed by almost an hour.

NRT
OOL
Excellent 8.0

Pros: Best crew I've ever had on a flight.

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