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"More variety in the economy class food."

Cons: "don't know of anything"

Pros: "Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks."

Pros: "Very nice and accommodating crew!"

Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."

Pros: "Nothing"

Pros: "Qatar Airways is the best first class airline in the world hands down"
Cons: "Nothing they do a great job!!!"

Pros: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Cons: "Everything was perfect other than the food was not so great i had stock ache the entire flight."

Pros: "The crew were good"
Cons: "Food- eggs were terrible. The touch screens for the movies didn't work properly on either of our seats. Flight took off late, spent a long time taxi'ing. Sound for announcements was very bad"

Cons: "Have air fresheners in toilets. Make it smell better."

Pros: "was the seat super comfort"
Cons: "if the have variety of food provided will be better"

Cons: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Pros: "Crew not as nice."
Cons: "More hospitable crew"

Pros: "From the ground crew to the flight staff, everyone was superb! Keep up the good work!"
Cons: "I can't think of anything to make it better."

Pros: "Entertainment"
Cons: "Food"

Pros: "Food was quite good along with service"
Cons: "No entertainment or tv monitors - 6 hours of no movies!!!"

Pros: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Cons: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Pros: "Excellent entertainment very friendly crew"
Cons: "Food...again"

Pros: "Entertainment is very good"
Cons: "it felt like sitting in a sardine box"

Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."

Pros: "Staff is friendly"
Cons: "The seats are tight and I am a slim person"

Pros: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"

Pros: "The friendly hosting of the crew and the clean and tidy of everything the food was delicious hot and cean"
Cons: "The alcoholic drinks on the craft had to be banned for sack of God"

Pros: "Boarding from Doha and service in doha."
Cons: "ASSISTANCE IN DELHI..my parents did not even get wheel chair after long tiring journey..they were keep trying for help and did not get any help..I am asking is this the airline duty or not to give assistance who is in need.even did not get the porter to carry the heavy luggage.is anyone responsible for that? what is the use of this nonsense servey?"

Cons: "Airport hotel costs around 350$ No entry visa for layovers exceeds 8 hours as they announced The answer they’re not giving entry visas is you bought a discounted ticket!!"

Pros: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Cons: "I can't think of anything that was negitive"

Pros: "Quality food and hospitality"

Pros: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"

Pros: "Food was good for once"
Cons: "They said they would fix the sound on my sons t.v. but that never happened so we had to swap seats and one of us didn't have any onboard entertainment although we asked about it 4 times"

Pros: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Cons: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."

Pros: "Good service, plenty of entertainment options, modern aircraft."

Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."

Pros: "Friendly staff not delayed excellent safe travel"

Cons: "A little crowded but still great service."

Pros: "Crew is very helpful and friendly. Camecthrough with drinks at good pace. Check in very smooth"
Cons: "Food - very mediocre and felt like each meal was similar"

Pros: "Overall, an excellent short flight. I was flying with oversize luggage (bicycle), which is offer a hassle. The ticket agent took care of it without issue, and it arrived safely. Food was OK. I would try Qatar for a long flight if the opportunity arises."
Cons: "Boarding was chaotic. Everyone just queued up instead of using zones, etc."

Pros: "The food was amazing and so were the staff, would definitely fly Qatar again and recommend it to others!"
Cons: "The layover is very short, my first flight from LAX to Doha was 40 mins late so I barely made last call from Doha to Dubai and my bags didn't make it. I did however have my luggage delivered the next day to where I was staying in Al Ain for free so that was great!"

Pros: "Good staff and service."
Cons: "Too long a flight and require more leg room and reclining seats to be more comfortable."

Pros: "Seat and space"
Cons: "Food was pathetic."

Cons: "Somebody smoke in the bathroom. My husband went and told the crew. But nothing was sone. They should have announced in the plane and action should have taken."

Pros: "The leg room was good especially for tall passengers. Food was fantastic. The interior lighting of the plane was amazing. The airport is probably one of the best i have seen that a 9-hour layover didn't feel as bad. Very clean and so many things to do."
Cons: "Airconditioning needs a bit of improvement. I had to remove my jacket. It had a point that i was sweating in the middle of the flight. Probably the warmest airplane ride i had."

Pros: "Great"
Cons: "Non"

Pros: "The plane was clean, the staff was very friendly and attentive, the price was right, the seats were comfortable, and they had a good selection of movies /entertainment. We would use Qatar again"

Pros: "Smooth flight. Staff was really professional...."
Cons: "I had originally requested an aisle seat due to leg space. I was switched to a window seat and the seat in front of me had the grey box under it. I could not stretch my legs out and my knee has been swollen for the past 3 days."

Cons: "."

Pros: "Seats were comfortable and staff were friendly and accommodating"
Cons: "Quality of food could have been better"

Pros: "about average"

Pros: "Made me feel at home"

Pros: "I like travel through this air line"
Cons: "They made a stay long time"

Pros: "There was no distance between seats with COVID 19 Craft was so crowded and full on kids under 5 years which Made it super noisy. Even with earbuds there was no peace."
Cons: "Food wasn’t good and there’s no choice, no ice where beverages were not cold, toilets stocked!"

Pros: "Great seats, great crew."
Cons: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Pros: "Plane was large and comfortable."
Cons: "Boarding was chaotic and confusing."

Pros: "The crew were very helpful and the food was good."
Cons: "There was no soap in the toilets on the stretch from Sydney to Dubai. The film choice also seemed poor."

Pros: "Comfortable seats. Good food."

Pros: "Great food & great entertainment. Love the free WiFi"

Cons: "Food worse quality than before. No snacks as well"

Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"

Pros: "Great crew, excellent legroom"

Cons: "Info system is not that easy to navigate So hard to find a movie"

Pros: "The seats were very comfortable, good entertainment"
Cons: "Poor gluten free options"

Pros: "The crew were superlative."
Cons: "The seat folded to a flat bed, yet the boulder area remained raised, making the comfort level for a tall person, somewhat rest cited. My neck really quite sore as a result. Was an old plane tho, and the controls for movies , seats etc were archaic"

Cons: "Too long of a wait for "parking" after landing"

Cons: "Everything about the flight was great with the exception that the WiFi was pretty terrible and didnt work the final few hours of the flight. I raise the issue because customers shouldn’t pay $15 for it if it doesn’t work."

Pros: "Everything was nice.."
Cons: "None..."

Pros: "Fast and easy"

Cons: "We didn't get to fly from SYDNEY to CHRISTCHURCH when we were supposed to!"

Pros: "Crew service, and service at Emirates lounge in Dubai, were outstanding"

Cons: "I cant cause im still at quantos waiting for them to find my god damn bags!"

Pros: "Nothing"
Cons: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"

Cons: "Delays boarding meant we were almost 30 mins late arriving in Wellington. Cramped seats on Qantas 737 plane"

Pros: "Nothing"
Cons: "The flight was delayed 5 times and they keep telling us 5 min . They served food half hour before landing"

Pros: "Comfort, amenities"

Pros: "Emirates leg was good. Easy checkin and I think slightly large than usual seats."
Cons: "I bought a return from Emirates with the returning flight from Australia to London as a code share with Qantas. Qantas does not honour the e-ticekts from Emirates and will NOT allow you to preselect seats online. You have to hope for a good seat at airport checkin. Too bad, as I would have been prepared to pay extra for a seat upgrade."

Cons: "All good"

Cons: "One carryon and no personal item - inconvenient and irritating! Security staff disposed of manicure scissors that met printed guidelines. Checked baggage was damaged, will avoid Emirates because of this. Staff, comfort, and food were very good, but will still select other airlines"

Cons: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Cons: "Was not told that my luggage was on a weght system and not a piece system for a n international flight. I ended up paying $249 for my extra suitcase that weighted 25 lbs and it was only a 2.5 hour flighr!"

Pros: "Staff were quite attentive. All requested were promptly fulfilled"
Cons: "Service took a long time once on the flight. We left Sydney at 7pm and didn't receive any food or drinks for at least an hour and a half."

Pros: "The flight was on time!"

Pros: "A380! Overall is good. I liked a bag of accessories including eye mask and socks."
Cons: "In flight food in Arabic style, my brother didn't like much of that styled food. But I'm OK with it. They provided light meal ( "pide" lamb/veggie filled bread or choice of fruit). The veggie pide was a bit weird. But overall, the food was not so bad."

Pros: "Got upgraded to Business!"
Cons: "Nothing really, crew was professional"

Pros: "Bar in business class"

Cons: "I specifically booked my flight with emirates as I prefer their service,food,staff,seating and entertainment and was instead told once I arrived at Auckland airport that we were instead flying with qantas . Not impressed that we received no email or contact to inform us of this beforehand . The service itself from qantas was not bad but again some sort of notice would have been nice ."

Pros: "Everything"
Cons: "Nothing"

Cons: "The fact that I didn't fly due to ill health and got no refund"

Pros: "all entertrainment onboard is excellent ."
Cons: "the flight is good,,but unfortunately the staff is not accomodating that much,,need some basic training on what kind of food you are serving to passenger.."

Pros: "Food was great! The aircraft was very nice and the flight attendants were so helpful! Only a 3 1/2 hour flight and it was the best way I have flown!"

Pros: "Amazing, wonderful, so comfortable, and crew was very friendly"

Pros: "Emirates is always the best."
Cons: "On longer flights, they always take your blanket 30 min before you land. I am very cold and tired and cranky at the end of a long flight. I understand they do this to reduce the work they need to do before the next flight, but it still makes me sad."

Pros: "The entertainment system"
Cons: "Everything else"

Pros: "Crew was friendly"
Cons: "Flight was a hour late, then we sat on the plane for another half hour because people were in the wrong seat"

Pros: "Mostly everything"
Cons: "The chair and the food"

Pros: "Emirates doesn't fail! Great service!"
Cons: "On a long flight to Australia- the crew can occasionally tidy up the bathrooms"

Pros: "Lots of leg room. Excellent entertainment system."
Cons: "Not every seat had a power outlet. They took the headphones back a little too soon."

Pros: "I liked the in flight entertainment, food, and decent leg room in comparison to other airlines. Also, a plus they have a good beverage selection."
Cons: "Not much I didn't like"

Cons: "Tight seats in the second flight from Dubai to Amman. Kids were next to me and they disturb my peace more than one time"

Pros: "on borad crew Food entertainment plane"
Cons: "wheel char request poorly managed in Dubai and Amman Seating area next to crying children for 5 hrs + is horrible"

Pros: "Loved the staff, very friendly and extremely accommodation nothing was too much trouble. Very comfortable"

Pros: "The airplane was nice and clean, good selection of movies and music."
Cons: "I didn't like the service! Flight attendants are not very helpful Food was very bad!"

Pros: "Meals, comfort, and crew all above average."
Cons: "Nothing really"

Pros: "Customer service is amazing!"
Cons: "Keep up the great work!"

Pros: "Yes & yes"

Pros: "Seats were ok on par with other airlines. Food served was good."
Cons: "More leg space."

Cons: "flight delayed as always"

Pros: "One of the nicest crews I've had the pleasure of flying with"
Cons: "Nothing I could tell at the moment....."

Pros: "Great crew and service"
Cons: "No good beer selections and the water had a bad taste l."

Pros: "Exellent"
Cons: "Nothing"

Pros: "Yes"
Cons: "Nothing"

Pros: "Delayed. Late notification of delay. No text notification of delay."

Pros: "The seats were comfortable with enough leg room even in Economy class. I was late to go through security check-in, but the flight waited for me to board the flight. The on-flight entertainment was excellent."
Cons: "I didn't like the food offered that much. Also, it seemed that the crew were not that good in coordinating among themselves and helping out passengers. There was not much option on drinks."

Pros: "Service was very good. Food was decent. Surprised CX served dinner early in the morning Pacific time right before arrival at SFO instead to breakfast."
Cons: "There was an extra layer of normal security check at the HKG gate 15. The male team leader, probably in '50's, with two bars on his shoulder was extremely rude to the passengers. I was at the front of Economy class when a female Asian passenger walked up in the Business class ilne. He naturally tendered to her first and let her and directing her to a lower security ranking staff t the other side of area. All fine and dandy. But seconds later, a Caucasian male walked u,p indicating that he was with that female Asian, the security guard got real mad, shouted at the Asian woman who by then was some 20 feet away that next time she needed to tell him he was with someone. When it was my turn to go into the secured area, there were to guards available standing side by side, a male and a female. He let me and pointed toward the two guards. I asked him which one, he didn't answer. I asked a second time, "Male or female", he still didn't answer, just pointed his finger toward the two guards. His attitude was totally unacceptable."

Pros: "Familarity with airline"
Cons: "Limited food options. No drinks service."

Cons: "Still too cramped"

Pros: "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
Cons: "Nothing"

Pros: "Good seat - request granted"
Cons: "They gave menu only to find out they ran out of what I wanted. Don’t even show or hand out menu so passengers won’t expect."

Pros: "Smooth, uneventful travel all was well."

Pros: "On this trip being able to sleep huge a huge benefit"

Pros: "All went to schedule and flight attendants very good"

Pros: "The flight was on time and the crew was very attentive. Loved Cathay Pacific’s signature non alcoholic drink”Ocean Breeze”."
Cons: "The food was really not at the level you would expect. There was only a pork and a fish option. The fish was fishy and the dessert was gelatin cake thing that did not appease my dessert craving."

Pros: "Adequate leg room, which is very important in a long haul flight. Punctual."
Cons: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Pros: "Nothing really. I am not gonna fly Cathay next time. Would like to have a wifi."
Cons: "The FA, no WI-Fi for a 15 hr trip."

Cons: "It was a long flight, and customer service not good."

Pros: "All was good until missed connection"
Cons: "Missed connection due to late arrival. CP switched us to AC. 7 hour layover"

Pros: "Service"
Cons: "Old aircraft"

Pros: "As usual, the crew was great and the planes and pilots are great also. CP is always punctual, as well."
Cons: "I'm 6-4 , so I enjoy any extra space I can get. For this reason, I like the CP planes that seem to have more space than competitors. However, when the person in front of me reclines for the ENTIRE flight, my screen is too low to watch, I cannot use my try to eat and its like having someone laying in your lap.........it should not be allowed ( reclining)."

Cons: "To cold, no sleep,lake of oxygen,bag very dirty"

Pros: "Food is good"

Pros: "As usual, the Cathay Pacific staff were awesome and very professional. Never hesitated to serve the passengers with infants/kids and elderly people. My overall experience was great!! Thank you to all staff!!"

Pros: "The crew were very polite, efficient and attentive."
Cons: "On the first leg of our journey the seats were very difficult to adjust. We required the help of the attendants."

Pros: "The crew on Cathay Pacific is really a cut above. they seem to have a genuine wish to see to the comfort of the passengers. It is also a pleasure to have so many choices for entertainment."
Cons: "The boarding from NY to Hong Kong was really well organized, with people in the back of the plane getting on first so that it was easy for everyone to get right in. This did not happen on the return flight from Hong Kong. Further, at one point we were rousted from the waiting room and made to go through a second inspection, having are bags searched again, and having random people go through especially invasive searches. Very unpleasant and unnerving as we were given no reason for this."

Cons: "old plane"

Pros: "N/A"
Cons: "Gate staff was not patient and friendly. No advanced notification before flight cancellation. Poor communication after flight cancellation. No instructions for remediation for flight cancellation only tell customer to get checked in luggage bag and go home. No initiative to handle the incident. We waited for 2 hours at the counter for explanation and information for re-arrangement for the flight. Really disappointed with this flight."

Cons: "Crew was always in hurry"

Pros: "Flight was delayed Made connection just in time"

Pros: "super comfortable seats, complete amenities (pillows, blankets, TV and a plug to charge your devices). flights are also on time and the food is great! I've been flying through budget airlines until now; although I flew economy with Cathay, the flight experience felt very premium."

Pros: "Very clean everyone was nice, easy getting on and off flight"
Cons: "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."

Pros: "Boarding was quick and efficient. Crew did their job pleasantly ."
Cons: "Food was very ordinary, not up to what I expect in business class."

Cons: "We were late leaving HK but that is all. Minor in overall scheme of the journey."

Cons: "Hindi movies not that many choices."

Pros: "Service"
Cons: "Limited help in assisting passengers who missed their connection due to delay leaving Colombo and Hong Kong"

Pros: "Cathay Pacific with its new Airbus A350 has amazing business class seats and I have to confess that this business class product by far is now the best one. Service was just perfect and extremely professional, at check-in, upon boarding and on-board. So it was one of the most enjoyable flights I had for a long time. And last to mention, the food was lovely."
Cons: "Cathay Business Class passengers departing from Dusseldorf Airport can use the Lufthansa Business Class Lounge in Terminal A. It is one of the poorest lounges I visited in the last years. There was not even a proper selection of food available for lunch leaving me hungry upon boarding."

Cons: "1-hour delay due to inclement weather"

Cons: "Omelette with chicken stil bland."

Pros: "Excellent Entertainment Choices. Wonderful Staff/crew"

Cons: "As above. Total failure by Cathay pacific. We were abandoned."

Cons: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"

Pros: "The service and quality are absolutely OK, the airline is awesome!"

Pros: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Cons: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."

Pros: "Airport cleanliness and free WiFi"
Cons: "Excellent cabine service"

Pros: "Crew were excellent"
Cons: "The entertainment screen was hard to interact with."

Cons: "Absolutely hopeless baggage delivery/collection. Almost as long as the flight"

Pros: "quick flight. tasty snack"
Cons: "nil"

Pros: "Smooth flight, minimal disturbances, crew extremely courteous and helpful!"
Cons: "Food is below average!"

Pros: "The seats had more room than the bigger planes. We were offered a very nice sandwich for lunch There was cool air pumped around the plane from the moment we boarded"
Cons: "This flight was pleasant, so nothing to worry about."

Pros: "We eventually got to our destination safely although very stressed"
Cons: "The plane from Sydney to Brisbane was awful. The section where we were seated had a permanent cover over the windows, ours and others near us, over a large section. This was really claustrophobic. It was like being in a closed in tin can. It should be disclosed that the window seat is not a window seat so you have the option to change to somewhere else. The seats are really quite cramped. A huge delay"

Pros: "The service and flight as total."
Cons: "No issues."

Pros: "Nothing"
Cons: "Everything - no crew or pilots so delayed. Then engineers on the plane so delayed. No in flight entertainment as broken - plane appeared to be from the 90s as no way to charge devices. Over 2 hours late and the plane was so old we felt like we were going to break up on landing. Terrible experience"

Pros: "Food was delicious and service excellent"
Cons: "Slow customs in Honolulu"

Pros: "Consistently good"
Cons: "2,hr delay - weather"

Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."

Cons: "Why have priority baggage when it doesn’t seem to work, except in inverse proportions"

Cons: "Delays due to storms slowed our departure and made the boarding process a little confusing"

Pros: "It is always a good flight with Qantas,great staff are friendly and helpful for me and all passengers.like watching the movies,meals are good quality.You are updated with what is going on as you fly."
Cons: "A twenty minute delay on landing and was raining in Bangkok but that is ok."

Cons: "Qantas left our luggage in Sydney. Once we were in Koh Samui it was up to Bangkok Airways to sort it out. The file reference we were given wasn't recognised by the Qantas website, the three phone numbers in Bangkok just gave a 'number disconnected' message and one was no answer. We had to cancel a planned event on day two and shop for clothes for a specific activity on day three. The only way to make contact with Qantas was via Instagram, Luggage did appear but so far no contact or apology from Qantas. We will not fly with Qantas again. Virgin Australia is our carrier of choice who outperform Qantas in every respect. This flight was gifted so we had no choice."

Pros: "Great crew, nice clean aircraft with lots to watch via their streaming service Flight left ontime and arrived early"
Cons: "Food was good but not great"

Cons: "Flight was nearly an hour late leaving."

Cons: "Flight was late departing."

Pros: "Watched movies to pass the time. Trip uneventful but 2 hours late"
Cons: "The announcements by cabin crew on board were hard to understand as English not first language"

Pros: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."

Cons: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."

Pros: "Food was a improvement luggage transfer to connecting flight great a"
Cons: "All good"

Pros: "Mostly everything great."
Cons: "Leg room for me a bit small. Dinner a bit mushy."

Pros: "good"

Pros: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Cons: "Entertainment system.took a while to connect to and dropped out a few times."

Pros: "As before great assist with wheel-chair support"

Cons: "entertainment screen on the back of the headrest was smaller than an ipad screen"

Pros: "Had problems with check in because of china eastern mishandling our baggage, the Quantas staff got everything sorted for us. Plenty of leg room on the flight and the cabin staff were fantastic, only thing that let it down was the food choice, but, as it was only a 3 hour flight this wasn;t really a problem. Would gladly fly with them again any time."

Pros: "Great service"
Cons: "The boarding process with qantas domestic is always chaotic. No one is policed on their seat numbers, status or fare class. this creates a chaotic process for boarding and securing overhead luggage space for higher fare paying customers"

Pros: "Fantastic service"
Cons: "Boarding gate was like queuing for a sporting event"

Pros: "Seat so small , lack of back support and cushioning"
Cons: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"

Pros: "I loved the first meal and the choices all seemed amazing. Staff were friendly during boarding. Seats were really comfortable and good movie and song choices."
Cons: "The second meal, a small noodle box was dry, overcooked, and bland even with the dressing. The crew was not very friendly during the flight (I understand maybe they had a cranky passenger before and it was a long flight but smiling isnt that hard!). Inflight service was inconsistent as one side came down to serve 15minutes after the first side. The headphones looked quite dirty so I used my own. Boarding was quite slow and then takeoff was late but it was nice that the captain explained it."

Pros: "Excellent service. Comfortable seats in economy with good leg room"
Cons: "Poor screen & audio quality on movie system."

Pros: "In flight entertainment had a good selection"
Cons: "Delayed and missed connecting flight. As a result had to pay for a new one. Placed in the last row of economy so I could sit with my partner. Lied to by the check in counter. Disappointed by qantas yet again!"

Pros: "Took off and landed safely"
Cons: "Entertainment is old compared to other airlines. Screen is low resolution."

Pros: "Snack and Qantas Entertainment app"
Cons: "Nil"

Pros: "The food and service were excellent!"

Pros: "Nothing to be honest.."
Cons: "food was pathetic, served late, i have always found the Qantas crew to be rude. No change to that. Somethings dont change. this is one of them. I first flew w Qantas in 2005 in business class, and since then i have downgraded. But the attitude hasn't changed. It's as if we are doing service by choosing Qantas...."

Pros: "Customer service was outstanding"
Cons: "There was no Sauvignon blanc on the wine list"

Pros: "Aircraft"
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."

Pros: "Flying to Qantas always enjoyable - staff always make for pleasant journey. Always happy to fly Qantas."
Cons: "One negative experience was that there was only 1hr 30mins between connecting flights. Between departing international flight - picking up luggage/toilet stop and clearing Immigration/Customs then catching bus between Qantas international domestic terminals we were racing to catch flight. As we arrived Qantas domestic terminal our names were being called over along with info the plane was awaiting our arrival. In my experience 2hrs is minimum time between connecting flights - otherwise good experience."

Pros: "Friendly service"

Pros: "Appologises for the delay and the pilots attempt to make up time. The care taken during the turbulent period."

Pros: "It seemed that being in seat 33, the crew kept forgetting to come back and get our rubbish. It seemed when they collected the rubbish, they were full at seat 32 row, come back and start at seat 34"

Pros: "Getting there in one piece."
Cons: "Very small selection of movies and shows. Breakfast meal horrible. Heartburn within half hour."

Pros: "Service was too notch. Despite software issues and timtams out of stock, crew were lighthearted and joked around with passengers. V refreshing."
Cons: "Comfort still has room to improve, a foot rest would be a step in the right direction. Particularly for us shorter types or those who like to curl up and sleep. Also random upgrades (eg. Exit rows) is always appreciated. Online dinner special was excellent. Breakfast was terrible, maybe because it was the last meal so not as fresh?"

Pros: "It was a Qantas flight not an Emirates flight for your correct information."
Cons: "I was hoping to be on board an Emirates plane notQantas msybe another time"

Pros: "Crew were good & Gold ( Emerald) FFlyer so boarded well"
Cons: "Small seats (narrow) isle seat, being knocked on the shoulder by passing people"

Pros: "Got away on time"
Cons: "No wifi on board or entertainment"

Pros: "In-flight entertainment system (on-demand), on-time arrival, decent food."
Cons: "Announcements at boarding gate were impossible to understand -- very muffled."

Pros: "Price"
Cons: "Navigation"

Cons: "With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals"

Pros: "Crew was very nice"
Cons: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."

Pros: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Cons: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."

Pros: "I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad"

Pros: "nice crew"
Cons: "old planes with bad seats and no chargers or entertainment"

Pros: "Nothing"
Cons: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Pros: "nothing was good"
Cons: "Very rude and I think they are a group of racists."

Cons: "Boarding process could be better. They can board the end rows first and go back to the first rows. This will help with better flow with passengers not blocking the pathways."

Pros: "Crew was nice, entertainment was excellent, seating just OK."
Cons: "I got to the gate 30 minutes before departure but they already gave my ticket to someone else. All this despite me coming from a connecting flight and having had checked in 24 hours in advance. Eventually I got my ticket back when someone else didn’t show up."

Cons: "Flight from dc to Frankfurt was delayed 4 hours. Flight from Frankfurt to Amman was cancelled and rebooked for the next morning."

Cons: "Departure arrangement at Budapest airport was total confusion; the plane and departure was approx. 2 hours late. The result: we missed our connecting flight from Munich to Washington DC, thus loosing a whole day to return home. Huge disappointment !!!"

Cons: "The flight had a departure delay of three hours. That was not fun"

Cons: "There were not enough vegetarian options, so I had only bread, butter, and dessert."

Pros: "Food and service were phenomenal, and the seats were very comfortable."
Cons: "Gate agents were joking and laughing during pre-board, and the entire plane attempted to board at once."

Pros: "Friendly service, actual food in economy class, just a small delay, overall a very smooth trip."
Cons: "As above, I couldn't check in online and thus couldn't choose my seat beforehand."

Pros: "the fact that the departure was delayed due to a late connection flight from Pisa."
Cons: "the extra fees for the tickets of our pets because the reservation was not made on line when that was impossible for us to do when we purchased our tickets, nor when we received the notice on the 31st of August because our computer was already packed in the suit case and didn't see it until September 2nd."

Pros: "Fast check in and politeness"
Cons: "Not comfortable seats"

Cons: "Boarded late, departed late, and they made my boyfriend check his standard sized carry on bag at the gate."

Cons: "The landing was exceptionally rough Also we were delayed one hour and then had to wait some more in hot bus until plane was ready"

Pros: "Great crew and on time."
Cons: "Seating a bit cramped"

Pros: "Nothing"
Cons: "We missed our flight bc our luggage was stuck on the plane for 1.5 hours and we missed our connection. After running around the airport, waiting on the phone for over 2 hours and in line for 45 minutes, we are booked on a later flight and hope to get home tonight."

Pros: "Ivht"

Cons: "Too few water servings. Made me sick."

Cons: "My seat did not recline, the seatback was dirty, the seats were very thin, and I could feel every movement from the person behind me. There was no in-flight entertainment, no USB ports or outlets."

Pros: "Crew was personable and friendly"

Pros: "Great crew, extensive options for entertainment, comfortable even in economy"
Cons: "Weather delay -- but Lufthansa made all the connection corrections prior to landing!"

Pros: "Flights to/from Prague are generally late and we missed 2 connections in 1 week"
Cons: "Connection. Ft from Prague was 2 hours late and there was no connection. We missed our dinner with dear friends that we rarely get to see."

Pros: "Flight was on time."
Cons: "I was sitting at the tale end. Seat was extremely uncomfortable. I was trying to rest yet flight attendants and several passengers were talking loud. Crews kept forgetting passengers orders/requests. A lady sitting besides me pushed a call bottom 3 times to get noticed. Flight attendants were too busy chatting with passengers to help other passengers. I have never seen that type of services before."

Pros: "We had a problem in Germany. My daughter left her passport on the plane. Everyone was very helpful and found it. And got it back to us."

Cons: "The seats were absolutely uncomfortable"

Cons: "The flight boarded late, and very slowly, and took off late as a consequence. Thus, landing late. The inflight entertainment is only accessible with aps that you need to download before you get on the plane, when, of course, you don't know you need them. A remarkably illogical process."

Pros: "First time flying Lufthansa and I had a comfortable and enjoyable experience. The food was quite good and the selection and quality of entertainment was excellent. Best of all, there was plenty of legroom for a long international flight!"

Pros: "The plane was clean, the staff for the most part friendly"
Cons: "Had to be shuttled out to the plane on the tarmac"

Pros: "Crew was very attentive and informative."
Cons: "Boarding process was the worst I've seen. Seats were too small and no space compared to other flights I've flown on similar routes (British Airways London-Amman & Paris-Amman). No tv's, entertainment system. You could download their system but need to buy wifi to access it. Will try to avoid Lufthansa's short haul flights in the future."

Pros: "bad service"
Cons: "everything"

Pros: "Flight was late landing then delayed on the ground at EWR"

Pros: "I flew in Business Class from JFK to Munich and then back to JFK via Frankfort. Both flights were on time and very smooth overall in both directions. The cabin crew was good both ways and all spoke English well. Lufthansa long haul flights still use the older 2 x 2 x 2 seating arrangement (unlike the more modern and common 1 x 2 x 1 arrangement where all seats have aisle access)...so if you don't want someone crawling over you trying to get to the toilet while you are trying to sleep be sure to choose a center seat (both with direct aisle access.) While not totally uncomfortable, the Lufthansa business class sleeper seats are narrower...less well padded...and have less recline options than those used by most other long haul airlines, especially the very narrow foot-wells. The pillows and blankets could be better too. The food was OK - but not on a par with what most other airlines serve on long haul flights. The JFK to Munich flight was non-problematic in all respects. However, there was a screaming baby in my aisle (Row 4 on a 747-8 only 2 seats away from me) on the Frankfort to JFK leg...which I found TOTALLY UNACCEPTABLE."
Cons: "What airline would permit a lap baby (less than 2 years old...a periodic screamer...and totally unmanageable by its solo-travelling mother) to occupy it's Business Class section on a 7+ hour flight - while inconveniencing (and aggravating) all other nearby Business Class passengers who paid thousands of dollars/euros to ride in Business Class so they don't have to put up with this kind of nonsense? The answer is: "LUFTHANSA!!! And YES, this actually happened on my Frankfort to JFK flight (LH 400 on 23 January 2017.) I'm not sure if the woman in question paid for two seats or not but this unmanageable kid finally calmed down and fell asleep - but he did so in the seat next to her. If this unmanageable lap kid was allowed to do everything he did (including to use a Business Class seat for free IF that is what actually happened) then this just adds insult to injury. WAKE UP LUFTHANSA!!! People pay huge sums to ride in Business Class to avoid this situation - and it's time you BANNED this situation from even occurring."

Pros: "Leg room in Coach. Snack was actually a sandwich which carried us over until the next flight."
Cons: "Difficult to check in on the website."

Pros: "Really everything great"
Cons: "flight entertainment had pretty bad failures. And bathrooms are centralized in center of plane where people congregate so you never know if bathrooms are occupied"

Pros: "friendliness"

Pros: "Food was surprisingly good! Pretty good selection of entertainment."
Cons: "Leg space was limited- even for a 5'4" person!"

Pros: "Great food options, blanket and pillow, and free movies was the best"

Cons: "I couldn't use the entertainment pack because I didn't have it downloaded on my iPad. I was told to download it when we boarded onto the plain. But at that point i couldn't access wifi. The 7-hours flight could have been more memorable if I could access the entertainment pack."

Pros: "The seats in business were spacious and comfortable. The crew was there to meet our every need!"
Cons: "We had to sit in the plane for 2 hours before liftoff because of a hydraulic lift problem"

Pros: "Food, drink and entertainment are very good."
Cons: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Pros: "great food options good comfort"

Cons: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"

Cons: "The screen was really close got me dizzy when I had to put my seat back to upright position for meal and drinks"

Pros: "Attitude, attitude, attitude...when it's positive and customer friendly it shines...this depicts my experience on all of my Lufthansa flights concerning the cabin crew(s). Smiling faces genuinely concerned about the passenger experience aboard the aircraft. In contrast, on a previous International flight via a US based carrier...there too was lots of cabin crew attitude...but not the pleasant type."