Flights to Darwin (DRW)

Pros: New food range good at breakfast

Cons: Seats a bit tight for big guys, late departure no effort to arrive on time, weighing carryon to the gram.

Pros: The chicken sarnie was really nice!

Pros: Not much.

Cons: Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Pros: Complimentary water

Cons: Flight was almost 2 hours late. Short flight ended up being over 2 hrs as landing conditions were not suitable and plane had to keep hovering around the airport for a long time before it was cleared to land. Crew was very nice. Seats very roomy in economy.

Pros: Crew was great. No problem at all.

Cons: Bag did not make the flight and customer service at the airport was amazingly indifferent.

Cons: Delays made me miss my connecting flight and have to buy a new one, jet star provided no compensation

Cons: No frills airline. Everything costs extra

Cons: Less gate changes

Pros: The onboard crew was very nice and attentive.

Cons: Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so.

Cons: The seats were too narrow and uncomfortable

Cons: I booked emrits but i was boaded on quants

Pros: Crew fantastic Very comfortable

Cons: Planes could have been time Half way on the trip they cancel my plane had wait 4 hours late which means I had 12 hours fly from Tass to Towsviile

Pros: The seats were very comfortable and afforded plenty of leg room. I would recommend Virgin Australia

Cons: Uncomfortable seating

Pros: I got home. Eventually.

Cons: Delayed almost 2hrs with no real explanation

Pros: boarding has been delayed however there is poor communication between the staff regarding estimated of delay...

Pros: I had 3 seats which was nice.

Cons: I asked for a blanket - had to pay agreed lady never returned. Everything except the flight was an additional cost. The plane temp was set to freezing - very uncomfortable.

Pros: quick boarding process using both front and rear doors

Cons: check-in was stressful, baggage check didn’t start until 45 minutes before take-off

Pros: Check-in staff excellent, helped me get through a tight schedule.

Pros: I couldn't get to the Flight. I was told that the boarding closed. I reached there exact 30 minutes before the Flight. I didn't receive my Itenary Email and Flight Details in Email from BYO Jets.

Pros: Only one of the staff was friendly.

Cons: Only allowed 7 kilos of baggage, would have been nice to know that, the charge for my 10 kilo bag was $75, same price as my ticket, you find this out at the gate, what a scam. Flight was 1 hour late. Gate check in lady was yelling at customers to take out headphones and listen to her! Will not use them again.

Pros: The staff were fantastic, very professional, friendly and helpful. On board wine and food was surprising with some gluten and dairy free options and a sparkling Tempus Two.

Cons: I purchased MoveMe to allow me to change to an earlier flight if my schedule changed. It did, and I arrived at the airport over an hour before the earlier flight was due to depart. I attempted to use the MoveMe option at the check in Kiosk and discovered it is not available at the kiosk. On speaking to a ground staff member, she advised that I was in plenty of time to move to the earlier flight, she confirmed that on a recent print out there were quite a few seats available and I simply had to go to the Service Desk.... which had a queue of approx. 8 people. Unfortunately, it took approx 20 mins to get served and it was now too late to get on the flight. If Tigerair are not resourced to efficiently manage face to face service then the MoveMe option must be available through the kiosk. This was an incredible waste of my time with well over 2 hours spent at the airport.

Pros: The window seats are good for sleeping.

Cons: No major issues on this flight.

Pros: Everything

Pros: Yogurt and breakfast muffin were a nice surprise on our 3 hour flight. Seat space was not too bad.

Cons: Would have liked an offer for more water.

Pros: Virgin Australia crew members have been extremely courteous in my recent flights with them.

Cons: My ticket was deemed void when I was checking in and I could not get on the flight. I will never book via kayak again.

Pros: one crew member appeared to authentically greet and farewell clients with a twinkle in his eyes.

Cons: many of the other crew members appeared to actively dislike their job and to treat passengers disrespectfully,

Pros: Crew were pleasant

Cons: Jetstar terminal has a lack of seating

Cons: Don’t fly jet star. Huge hassle with bags.

Cons: We missed our international connection after being forced to check a bag.

Pros: it was delayed

Cons: not being delayed

Cons: It could have not been 2.5hrs delayed

Cons: We missed our international connection after being forced to check a bag.

Pros: the crew was patient and supportive (both flight and ground crew).

Cons: the temperature could have been warmer.

Cons: Paying trolleys should have been free in the airport

Pros: Everything

Cons: Uncomfortable seating

Cons: The air pressure in the plane not good causing significant pain I’m my ears

Pros: Check-in staff excellent, helped me get through a tight schedule.

Pros: The seats were very comfortable and afforded plenty of leg room. I would recommend Virgin Australia

Pros: Departure was on time (only fifteen minutes late).

Cons: Check-in was a shambles, long lines for bag-drop, despite having booked several months in advance my partner and I could not sit together, the flight and landing was particularly rough, no crew announcements, and our arrival airport was chaotic with no signs indicating which baggage carousel to use for baggage collection. It took us nearly 3 hours to collect luggage and depart the airport.

Cons: Could not add baggage online

Cons: My ticket was deemed void when I was checking in and I could not get on the flight. I will never book via kayak again.

Pros: Nothing. It’s a 6 hour flight and you have to buy every single thing if you want to eat, or see a movie, or even the blankets! They charged us 100aud for every bag because we have no right to take any bags either.

Cons: Everything. The crew was useless. The only thing they did was to tell you that everything is for sale. Nothing else.

Cons: Seats have no lumbar support. Uncomfortable

Pros: Crew were pleasant

Cons: Jetstar terminal has a lack of seating

Cons: Delays made me miss my connecting flight and have to buy a new one, jet star provided no compensation