Flights to Düsseldorf

Pros: Amazing crew

Cons: At check in

Pros: One of the air steward was super friendly and nice. Few others were a little curt sans smiles.

Cons: Good leg room but seats are hard as rock.

Pros: Luxury and spacious toilets

Cons: Amount of food was not enough from Hong Kong to Abu Dhabi.

Cons: Narrow seats

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Cons: Food

Cons: Seats after 1st hr, will feel uncomfortable

Pros: Nothing special.

Cons: Meal was disappointing. Beef was overcook and hard. Service quality is just okay.

Pros: FYI this was actually an American Airlines flight (AA 104) not BA. Anyway I love those 777-300ER’s, they are huge with great up to date ambient lighting, excellent, outstanding entertainment , and I had the whole row to myself. I often take this flight when flying home from LHR to JFK. 5 stars!

Cons: 5 stars all around

Cons: We had to beg for one cup of water on a 3 & 1/2 flight. Very poor customer service.

Pros: The crew was brilliant. They were so cordial and helpful. Every one of the, was attentive and cheerful. Well done

Cons: The filet I ordered was so tough that it was inedible. On the whole, the food was not very good, ev n the tea service which was weird. Also, the business class seat are poorly designed. If one is in a window seat and the person on the aisle is using the foot rest, one is trapped in place.

Cons: Announcements at the gate: there were none. The flight was slightly delayed and there was not a word from BA agents.

Pros: The food

Cons: Boarding process. Waiting gate was small for the plane we were using

Pros: Love love love this airlines! I wish the US carriers were like this!

Pros: Amazing crew. Great food

Pros: Crew was professional, food was good.

Cons: The screen to manage in-flight entertainment was not very responsive and live tv was cutting out constantly

Cons: First class bathroom could have been cleaner and wider - very narrow, hard to maneuver

Pros: Amazing crew and on time flight

Cons: None

Cons: This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving.

Pros: The Delta flight service was much better than the Air France flight I took on the previous leg.