Flights to Gladstone (GLT)

Seats, entertainment, meals.

Late out of the gate. Missed connecting flight.

Overall good in flight service.

Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.

All stages went well, which is just what we wanted after a very early start. We just wanted to get home with the minimum of fuss....and that's exactly what happened. Plenty of notice was given about the change of departure gate so that wasn't a problem. Friendly staff, nice snack and a good cup of coffee to keep us going.

Just the seats. We flew Virgin both ways and overall had a great return trip. Thankyou

My flight was cancelled and I was put on another flight 1 hour 20min later, this meant having to rush. I bought the tickets based on time, and did not expect to have to run

Quality of interior

Food

The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight.

Very smooth flight.

Could use more leg room. When the seat in front of you is reclined it is practically in you face.

The plane required the note book to view current movie but the note book has to have the app installed before take off. It was not properly draw my attention in advance via e-mail or text messages. For such a long flight, Qantas should have a better plane to server this route. Totally disappointed.

Fast and good services

Noyhing

Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service

No in flight entertainment

Politeness of staff Check in

Using the back stairs Inflight wifi Costs

Overall good in flight service.

Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.

All stages went well, which is just what we wanted after a very early start. We just wanted to get home with the minimum of fuss....and that's exactly what happened. Plenty of notice was given about the change of departure gate so that wasn't a problem. Friendly staff, nice snack and a good cup of coffee to keep us going.

Just the seats. We flew Virgin both ways and overall had a great return trip. Thankyou

Nice crew and fast and smooth flight

Didn't go much on the snack food!

My flight was cancelled and I was put on another flight 1 hour 20min later, this meant having to rush. I bought the tickets based on time, and did not expect to have to run

Politeness of staff Check in

Using the back stairs Inflight wifi Costs

On time and arrived 5 minutes early. Newer 737 plane so seats didn't have that worn look and feel

Only had slices of apple or energy ball.

Meal on board was probably the worst I’ve ever had on any airline, including the very cheap Asian ones. Virgin has set a new low in customer service

Leg room was great as we had exit row

Body odour of one of the male cabin crew