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I will fly this going forward especially for ORD to EBB and the reverse.

It was very bad experience with Ethiopian airlines . The flight was delayed in both ways . On the way coming back one of the crews dropped hot coffee on my whole body and other crew dropped used dirty glasses on top of me . The same crew that dropped hot coffee on me hit me with the food trolley on my knee while I was sleeping . I couldn’t sit properly due to the pain on my knee caused by those irresponsible crews . Very unprofessional airlines

Terrible customer service I lost my bag luggage and I still haven’t received any information

Movie channels was great. Air hostess could be a little more caring

I still cannot find my luggage. I need my luggage.

Choice of Vegetarian Food in Economy class needs overhaul improvement

The flight was one hour late. The food is mediocre and the screen was broken

Luggage delayed for one day. I called customer service, and they had no info and no empathy. Boarding was very disorganized and chaotic. We went nearly 7 hours with no food or snacks on the flight. This is not an airline that has respect for its passengers.

Food was horrible. Our flight was not comfortable due to turbulence, seats was not comfortable, Very tight barely can not move anywhere.

The wifi service was really poor I try to use it the service was extremely poor if that could be improved that will go a long way