Flights to South Africa

Pros: The crew is always nice and friendly

Cons: Upgrade media units

Pros: I liked the crew

Cons: SAA does not consider children and the elderly for priority boarding ; all other airlines give exceptional service to the elderly and children - especially for boarding. If you can make travel easier for parents with children and the elderly your ratings would improve. That's why SAA is bankrupt. The cheese snack served on this flight had also expired. Otherwise the crew were great and flight really good. Good pilots!!!

Cons: Delightful stewardess. Tiny plane, but they still offered sandwiches and drinks!

Cons: Bumpy landing Delayed departure

Pros: The crew were really good, kept us informed about the delays and what was happening, and they all remained upbeat and chatty

Pros: Kind crew

Cons: Food is terrible.

Pros: This flight had significantly less turbulence than my flight to Melbourne

Cons: The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order.

Pros: crew was nice. but we had massive delays and the attitude of the employees at the gate and on check in, was terrible

Cons: it was their fault that the plane was delayed (mechanical problems), when i asked to be transferred to jfk instead of newark, the employees at melbourne said it's not possible. basically it was their problem but refused to be accountable to it or to accommodate passengers

Pros: Good service

Cons: My bags came last even having priority labels

Pros: ...

Cons: .....

Cons: The food was of very poor quality and no alternatives. Went hungry the entire flight.

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: Dim sum between Hong Kong & Singapore.

Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience

Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.

Pros: The crews on board were amazing!

Cons: The service from the ground staffs are not as good a the crews onboard.

Pros: Okay in general, nothing impressive

Cons: Food certainly need improvement, lacking in attention to ensure food quality. Crews need proper training in customer service.

Pros: Great crew and service

Cons: No good beer selections and the water had a bad taste l.

Pros: The crew had their hands full. Very friendly throughout the flight

Cons: Comfortable legroom and newer movies

Pros: Plane was okay. Nice big screen

Cons: Crew was ok

Pros: Crew very friendly and helpful

Cons: Delayed because of a sick passenger

Cons: Emirates could do better!

Pros: The boarding was fast and efficiently carried out, considering there were hundreds of passengers

Cons: The fact that we were delayed for a variety of reasons and sat in the plane for 2 hours before taking off. That was difficult for everyone.

Pros: nice comfortable flight

Cons: depaert on time

Pros: Very friendly crew, and great entertainment options.

Cons: Flight was absolutely full. Every full flight is inferior to every half-full flight. No room to lie down, no place to put stuff, waits for the bathrooms, long meal and drink service.

Pros: Excellent

Pros: Great

Cons: Everything thing is fine

Pros: The 2 trips were fantastic. From checking in to getting off the aircraft, service was a-okay.

Cons: No comment.

Pros: Much better than average meals

Cons: more cell phone charging stations at the airport

Cons: Bumpy landing Delayed departure

Pros: Legroom Smoothest landing ever. Didn’t realize we had landed I didn’t eat meals so cannot rate Plane was very clean

Cons: No individual tv for inflight. Poor choice for movie. Very old.

Pros: Friendly crew and punctuality

Pros: The crew is always nice and friendly

Cons: Upgrade media units

Cons: The cabin crew members did not respond to my request to fix my screen having had brought it up to them on 3 different occasions and forcing me to then find a new seat in the middle of a 16h flight!

Pros: Plane was not full. Newish aircraft. On time.

Cons: No interactive maps working. Entertainment only average. Flight crew did not provide updates.

Cons: Improve entertainment ease!

Pros: The crews were great

Cons: Nothing

Pros: Flight was on time and arrived a bit early. Seat was comfortable.

Cons: Check-in process could be better. I was in the baggage drop off line which was much shorter line yet it took a long time to get to the agent. Need more agents at the counter. Boarding could be more structured and efficient. Boarding by zone was not followed. Food was mediocre.

Pros: The food

Cons: Extra leg space. Nicer crew. Better airport and boarding experience

Pros: The food was good.

Cons: The legroom was inadequate.

Pros: Planes were good with good leg room

Cons: For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited.

Pros: Sitting in an front isle seat with leg room and the helpful nice sterward

Pros: Lots of movies and TV to watch. Meals were decent. Good attendants.

Cons: A little tight seats. The attendents were slow to clean up after meals.

Cons: Couldn't check in on mobile

Pros: Crew very friendly and accommodating.

Pros: Business class seats spacious, clean

Pros: arranged suitable seating for infant travelling with.

Pros: Seat was awesome. Paid for business class. There were actually 2 stewardess out of the four working. A blonde and a woman of middle east descent.

Cons: Business first class. I was waiting foe the doors to open and not ome stewardess told me it was wrong door. Ran down to catch bus . They were closing the doors. Told them wait i am business. Omly one on the tarmat. Bus stopped. Doors ope ed and a African young man said go on. He packed me in the eco

Pros: Legroom Smoothest landing ever. Didn’t realize we had landed I didn’t eat meals so cannot rate Plane was very clean

Cons: No individual tv for inflight. Poor choice for movie. Very old.

Cons: The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply.

Pros: Crew was fine.

Cons: The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining.

Pros: Food and crew

Cons: Entertainment, comfort

Pros: Good service

Cons: My bags came last even having priority labels

Pros: Staff were attentive. Meals were good. I had an exit row so had good leg room

Cons: Dimmer light in toilet as every time someone went in we we subjected to bright toilet light.

Cons: Baby stroller was sent to baggage claim. I had to walk with small baby and a bunch of bags through all steps instead of using the stroller.

Pros: Smooth boarding. Left on time. Uneventful flight (good). Arrived ahead of time

Cons: Only had overhead video displays, not individual ones in the back of the seat, so no choice of entertainment. No matter, I read a book!

Pros: Sitting in an front isle seat with leg room and the helpful nice sterward

Cons: Food could have been better.

Pros: Extra leg room, great service and good food.

Cons: The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies

Pros: Amazing crew.

Cons: Food focused on Japan on both legs, LAX to NRT and NRT to SIN. Variety would have been nice.

Pros: Cabin crew knew how to work.

Cons: So surprisingly, the cabin was dirty and the seat comfort was below expectation.

Pros: Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good.

Cons: Food can be better.

Pros: All service and cresws are friendly

Cons: Just keep it up

Pros: Good value for money.

Cons: Slow processing at boarding with unnecessary additional bag search.

Pros: I flew economy Melbourne > Abu Dhabi and then Abu Dhabi to Melbourne. The first leg of the flight was great, the flight wasn’t full and I had a whole row to myself. The flight attendant even gave me some tips to ensure nobody sat there. This flight was on an A380 so the plane was large and it felt spacious.

Cons: There are a number of things that Etihad do that just degrade the quality and experience of the flight and I probably wouldn’t fly with them again as a result. I’ve listed these below: 1) Entertainment system is poorly appointed and travel in two seperate months found that little had been refreshed on the in flight programs. 2) The entertainment system is deactivated until the seat belt sign is turned off, and is deactivated again about 30 minutes prior to landing. 3) You practically have to cut off your arm to get some water. I would always bring my own water on the flight, but Australian regulations prevent more than 100mls being carried on flight. 4) The service is inconsistent, some staff are just downright rude and others are incredibly friendly. The time waiting after pressing the call bell is excessive and in one case my drink never arrived. 5) Unlike other airlines, they don’t give you a “menu” to chose from for the inflight meal. Instead they just come around asking “Chicken, Lamb or vegetarian”, and lack any real understanding of what’s actually in the food. 6) When you order a drink, they open the can pour some into a cup but don’t give you the remainder in the can. 7) The inflight wifi is expensive. 19.95 USD for 180mb puts them at one of the most expensive. Overall, I would have expected a bit more from an airline such as Etihad.

Cons: I booked emrits but i was boaded on quants

Pros: Slightly wider seats

Pros: Food was good.

Cons: Made me run from connecting flight in Sydney.

Pros: Crew was helpful

Cons: 3hrs late