Food was served to different people at different times and it wasn't clear why. The crew apologized for the wait. But it felt odd and inconsistent. They could use charging ports on each of the seats. Mine didn't have any. Also, they could've offered more snacks. It was a 12+ hour flight and no snacks were ever offered. Everything else was OK.
I wish there was a little more leg room between the seats. The recline was good and seats overall were comfortable. I also didn’t like the 2-4-2 configuration.
toilets could be cleaned more frequently, everything else was pretty good.
The crew was very courteous and professional. the flight is relatively clean and comfortable.
Pleasant business class flight experience with good onboarding experience. Flight service team was excellent with usual book-the-chef menu available
a completely full flight - felt quite carmped in, despite being on the window seat. Meal served could better. Surely different from pre-covid trips I used to take to and from Bangkok.
SQ service is great as always. However, the food quality seems to have gotten a lot worse recently.
Wish the underseat compartment don’t have a restriction, can fit a personal item such as backpack fully like most Boeing
Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good
Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.
The crew were wonderful - if only the customers were as well behaved as the attendants!! Ha ha! If you could just talk to God and ask for less turbulence next time.... Juuuuust kidding....
Flight was canceled. I was not alerted. It was only kayak that alerted me
Flight was 2.5 hours late leaving. We spent 50 minutes of that sitting on the plane with no explanation. They did reduce the time in the air so we arrived a little less late which was something. The cheese and crackers were okay but the wine was terrible.
Excellent as always, I won't fly to Australia, and back to the US on any other airline. The flight crew is always top notch, and have a way to make one feel extra special. Thank you for your service, I would rate Qantas Airways a 10+.
Basic airline, aircraft and service. AA gets you from point A to B. My flight was delayed by 2 hours too.
No internet on flight, which makes log travels really hard.
Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.
by the time they got to our row, they were out of some of the food options. games and movies were great but maybe more game options like tetris or pac man would be great
A few more inches of legroom is all i ask
Great as usual, some delays but well communicated and made up for in the air
We were upgraded to better seats. No entertainment. Food mediocre
Flight was half an hour delayed and gate was changed only once but not very far. Weather was good so smooth flight. So all in all was a good flight on a Sunday.
Boarding was on time and orderly. Crew was efficient. Departure as scheduled. I did not order food.
The overall flight was okay. Aircraft was a bit run down like the toilets, seat and table. The worse was checking in and boarding. They had no priority for people with children (young infants and babies included) even when we requested. Unhelpful staff.
Flight was booked with a hacked credit card and flyer was allowed to board despite airline being advised. Shameful behaviour.
I did not book or take this flight. This was a fraudulent credit card purchase using my (now cancelled) card. Air Asia was advised that this was a fraudulent booking a week before the flight. If this service was allowed AirAsia is contributing to credit fraud. If they didn’t take that seriously how serious are they about protecting your details?
Due to very heavy rain in Jakarta which caused bad floods on the highways the captain kindly delayed the departure to allow many passengers to reach the plane with almost 2 hours delay. Otherwise the flight was smooth and uneventful. I was disappointed that given the long delays the passengers were not even treated to a free bottle of water. I had to buy a packet of salted peanuts and bottle of water since I missed lunch.
They don t offer even a glass of water need to buy a drink if you are tursty they can save money and timeby cancel the food offer for 1 hr fly both fly nobody buy and try sale on boad thinkthe we can buyduty free store
Compared with other LCC, Air Asia is a lot better
AirAsia is running a bait scam by listing a lot of flights to get as much booking as possible but ending up merging the flights to fill the seat. They will change the schedule as much as they would like. Just beware when booking their flights and if you are tight on schedule. Prepare to be disappointed.
I had opted to pay extra for a ticket on Jetstar A321-Neo in the first row, believing it would enhance my travel experience. Unfortunately, this was not the case. The constant line-up for the toilet resulted in people frequently standing next to me, causing significant discomfort throughout the flight. It was difficult to relax with the persistent disturbance from passengers bumping into my seat. Furthermore, I was disappointed to find that the QR code for purchasing in-flight entertainment did not function, leaving me without access to the amenities I had anticipated. Given these circumstances, I will not be purchasing seats in the first two rows in the future, nor will I choose to fly with your airline again.
Jet star delayed both trips with poor communication. Passengers were made to change gates often and then left to stand with no seating. As someone getting over surgery this was very trying.
Delayed twice. Poor communication and people made to change gates too often.
Excellent help with Wife needing disability access at Brisbane airport
The flight was delayed by 2 hours but the Jetstar crew were fantastic.
Late leaving and desintuon board showed ‘gate closed’ when they hadn’t even commenced boarding!
Flight was delayed more than 1.5 hours. Gate changed multiple times
The good thing is that the flight got us from Darwin to Brisbane. However, it would have to be the most uncomfortable flight I have ever taken and if I can possibly avoid flying Jetstar again, I will.
I was treated poorly in Dunedin by check in crew, then my bag was lost in Auckland. Never again.
no announcement about why we where delayed which is very poor
