Daily cleaning, installation of cabin HEPA filters on flights from Coolangatta to London Heathrow Airport
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 33h 00m.
In the past 3 days, the cheapest return tickets were found on Qantas Airways ($1,983)
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Scores according to KAYAK customer reviews
Cons: "Dinner choices could be better. Slow boarding process."
Cons: "Qantas always gives great service"
Pros: "The crew for Qantas is normally pretty damn good. This trip was no exception."
Cons: "The plane had a mechanical issue. The plane had sat on the ground for over 12 hours according to flightaware. They didn’t try to work on the mechanics issue till about an hour or two before boarding. This delay caused a lot of issues for so many passengers trying to make connecting flights."
Pros: "Crew were super helpful. Have flown with other airlines, but have to say Qantas crews are very professional and helpful. They go that extra mile."
Pros: "Good crew, efficient and pleasant"
Cons: "1. The entertainment system had good choice, but screen resolution wasn't as good as recent flights with Lufthansa, SIA, Malaysia Airlines and AirNZ 2. Nowhere near enough toilets in the middle of the cabin, had to queue over 20 minutes 3. The announcement said water refill stations - where?"
Pros: "All as expected."
Cons: "Crew could have been more pleasant."
Pros: "Crew were great"
Cons: "Not enough toilets - always a queue. More leg room."
Pros: "Everything went well. boarding and check in."
Cons: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."
Pros: "The movie selection was broad and current."
Cons: "There were plenty of movies to watch, but having more would be awesome!"
Pros: "Food and comfort of the seat"
Cons: "The USB charger, the whole entertainment, anything on the remote including light control and bell, stopped working! I wasn't given enough attention, i had to chase the crew a few times, it was a 14 hour flight with nothing working, miserable experience. I was offered a window seat, which i hate, without considering to give me an upgrade. I was given 5,000 Qantas points, i don't know if they can be moved to my AVIOS."
Pros: "Caught a tail wind for a shorter flight"
Cons: "2 hour delay at start. Everything seemed “off” on this full flight, most likely due to the delay. Food was not as fresh as it normally is, boarding was chaotic"
Pros: "The food choices were lovely, plenty of bathrooms and touch screen entertainment (albeit with an outdated feeling and clunky interface.) The skycam was the best part of the entertainment interface options, giving you an outside view of the plane at all times from a camera at the top of the plane tail. Watching the plane during its descent and landing was very cool."
Cons: "I’ve flown in tight-spaced economy seats before, but the lack of space to even bend over to reach items on the floor was extreme on this plane and unacceptable for a 15+ hour flight. It truly felt like a straightjacket. Serious acrobatics were required to reach items on the floor. The tray table would also fly down on its own, the lever holding it would slide free while I was sleeping. There was no wifi at all, not even for using the qantas apps. My fiancé flew on Virgin the week before and was able to purchase wifi and stay in touch with me for $19 for the duration of the flight. Even my flight earlier this year with Qantas on the Dreamliner lacked usable wifi, but the experience of the Dreamliner plane itself was wonderful. In addition, the usb ports on the end of the armrests weren’t working. I feel it should be part of the safety briefing to point out where the usable power points are, given how vital charged phones are these days for boarding passes, reaching loved ones and entertainment when the wifi isn’t working. I didn’t realize there was a plug for laptops/ block plugs until I asked about the USB ports not working until the last 2 hours of the flight. The location of that was somewhere few would notice or look if not explicitly told. This will be the last time I ever book with Qantas when an a380 model is involved, unless great overhauls and updates are completed. Economy should not lack basic ergonomic comforts and while I’ve spent years touting my love for Qantas, having had wonderful experiences in the past, this one fell far below what I had come to expect from the Qantas name."
Pros: "Crew were ok"
Cons: "Food was awful and departed late"
Pros: "The Qantas lounge in Singapore is very nice. Nothing special relative to some others like Cathay, but lots of showers and good food are the key for a stopover, and the Qantas Lounge has that. The meal options are better out of Singapore than coming in to Singapore, The "order ahead" breakfast concept, where you place your order for breakfast when you board has it pros and cons. The personal service is nice, but one needs to know almost 12 hours ahead of time what they feel like eating. Overall a positive, but for me, it's hard for me to anticipate my appetite. It was my first A380 flight (together with the Sydney - Singapore leg), and overall I was disappointed relative to the Dreamliner. Yet it stands out as a positive the way that Qantas has configured business class on the upper deck. It's quite peaceful."
Cons: "Mostly an issue with security, two separate very long lines. The lines are marked priority and economy, but those are not adhered to. The seats in business class are not very comfortable. I feel like I had more comfortable seats 15 years ago on BA, and the world has come a long way since then. The planned upgrades are sorely needed."
Pros: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"
Pros: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Cons: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."
Pros: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."
Cons: "This airport is disorganised and undersized for the volume of patrons passing through. Was frustrated with the poor response of Sydney airport go manage an obvious failure of their baggage handling system. No fallback procedure was activated(manual for eg) to actually progress baggsge hangling even for those with connections to make. Disappointed and embarrassed by the defensive attitudes of staff who were given no Support by mgt of either airport or airline."
Pros: "Entertainment Options"
Cons: "Confusion in boarding"
Pros: "The plane was newish and had some more modern conveniences. Foot rest, phone spot with USB plug. New light/shade window shades. Newer style tough screen TV."
Cons: "My only fault was that the food was not terribly good. Pasta was gluey."
Pros: "Comfortable seats, good food choices, great service."
Pros: "Excellent service and helpful staff."
Cons: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."
Pros: "They provided much more than a seat. One of us was overcome with air sickness. The flight attendants provided all the help and comfort necessary to recover from sickness. They were indeed very helpful. We are very thankful and grateful for all the care they gave us during the flight."
Pros: "on time, easy flight"
Cons: "overcharged for second bag"
Cons: "Our bags were put on the wrong belt and we didn't receive them for over an hour."
Pros: "Sleeping seats were very roomy and staff were wonderful"
Pros: "Everything was great - arrived early. Excellent service."
Pros: "Excellent value for money, great food which is normally a no no for me, Charming and attentive cabin crew service, making a journey enjoyable !"
Pros: "Wonderful staff and such a easy quick feeling flight"
Cons: "The food had no vegetarian options"
Pros: "Staff were friendly but emeriates offer a much better overall service"
Cons: "Long wait times onew calling quantas customer service"
Cons: "Qantas food gets worse each flight."
Pros: "Service! Dinner was good, breakfast was a bit more hit and miss. Plane is quieter than most."
Cons: "Seats were like rocks. Business class, lay flat beds - even with the padded "sheet" they provide are abysmal. So much so that I cannot recommend the airline and will not fly them again."
Pros: "It was a pleasant flight."
Cons: "I'm satisfied"
Pros: "Felt looks after by crew"
Pros: "The crew was pleasantly pleasent when passengers make mistakes but firm as need, thus getting what needed done as pleasantly as possible."
Cons: "Entertainment system was stuck and stay stuck on kids program and system had no way to get back to main entry point. Software programmers had either failed to put in a "home" icon / link on the Kids home page. Also, turning system off, and leaving it off for 3+ minutes did not do so either; this likely a failure of software designers to specific such or system itself not functioning per design."
Pros: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Pros: "It was on time and very good service."
Pros: "I didn't ask for any upgrades, but the ground crew were attentive enough to offer me a direct flight back which was 30 minutes earlier. Everything was perfect. Food, seats, entertainment. Can't complain about anything."
Cons: "Not much of a biggie, but one of the middle aged lady flight attendant was a little rude. Perhaps had a bad passenger before serving me."
Pros: "Dood provided was good. Service was good. Baggage was fast."
Pros: "Great selection of entertainment. Good pillows."
Cons: "I had a flight Auckland-London, booked through Emirates but operated by Qantas. The flight got to London with a delay of 2 hours 20 min, because they made us wait 2 hours 20 min more than planned in Dubai, where incidentally all the other Emirates flights had no delay, only our Qantas one. This made me lose my next flight (to Luxembourg) and have to pay for a new flight and stay that night in London. Since I had booked them separately, no one helped or offered any compensation."
Pros: "boarding was quick and efficient"
Cons: "seats were incredibly tight"
Cons: "Didn't bother to offer acting other than fruit juice, water and tea or coffee with the meal seemed in a hurry to get the meal service over"
Pros: "First time I flew Qantas and it was a flight from Melb- Dubai and then Dubai - London. I sat in row 62 and the food three times the food selection had run out the fruits and beef curry. I wasn't able to check in online which was quite annoying. The crew from Melb-Dubai were fantastic. So friendly and talkative and I think one was called Jordan."
Pros: "comfortable seats. Okay food. Great entertainment."
Cons: "Flights were almost all delayed. Was told I didnt have to pick up luggage during connecting flight, but did have to."
Pros: "Qantas service was certainly up to standard."
Cons: "The 747 we flew was older and noisy. Our trip to Sydney from LAX was aboard an Airbus A-380 ... much quieter, roomier, and equipped with the latest technology."
Pros: "Prompt and efficient with helpful informative checkin (warned that luggage would probably need to be cleared and rechecked in Sydney). Reasonable choice of snacks (inc. crisps that were I think GF - same as in lounge)."
Cons: "BA (FF) lounge facilities at Tegel are pretty limited, but some reasonable snack choices (crisps, fruit, biscuits, ...)"
Pros: "The overall fought was great. The crew was amazing, especially since they had been up since at least midnight to get everything ready for us. They were cheerful and extremely kind."
Cons: "The only reason the food is not ranked lower is the great wrap we had when we boarded. But, the breakfast was just awful. To be fair, I have never had breakfast on a plane that I have enjoyed. But, word to the wise, skip the eggs and always go for the fruit!"
Airlines flying from Coolangatta to London Heathrow Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Coolangatta to London Heathrow Airport
Masks required on board, masks provided on flights from Coolangatta to London Heathrow Airport
Social distancing seating
Middle seats unavailable to book on flights from Coolangatta to London Heathrow Airport
Testing for antibodies, testing for symptoms for flights from Coolangatta to London Heathrow Airport
Waiving of change fees. Search flexible flights from Coolangatta to London Heathrow Airport