Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(
Awesome as always. I wish though the cabin for premium was upgraded.... Same old sane old :(
I requested an aisle seat and got a middle seat The flight gate was changed and the flight was delayed
It was a great flight Food was great Crew was spectacular
Seating cramped; close to toilet, foul smelling and noisy, very unhygienic and disease risk Free and paid Wi-Fi NOT accessible at all - misleading advertising Very expensive sunglasses disappeared from back seat pouch. Coffee disgusting and cold
People were so nice! Economy seats were small and cramped feeling for me. I’m slender and 6 feet tall
Transfer within the same terminal and lots of facilities at the airport.
The seat comfort, the food and of course the crew, they made you feel welcome and relaxed 😊
Due to the delay of my first flight, my connecting flight with JetBlue was canceled by Singapore Airlines, but the JetBlue crew was very accommodating and rebooked a seat for me. The crew was very nice and had good attitude.
Very slow check in. Food poor and some of the special meals offered were not available. Luggage then didnt arrive and still waiting for news 48 hours later
Left hr late & arrived 1hr late luggage was slow to be offloaded! The flight crew & food were good! Movie selection was ok!
we were upgraded which was a blessing and tender mercy for us. I fell the day before and was in extreme pain from knee to shoulder. Sitting in a more comfortable seat during the flight was an unexpected blessing and experience.
Seats were very comfortable. Crew were excellent. Food very good.
The aircraft was slightly newer but the food was very bad. Bland and uninteresting. Nothing special at all.
The crew were fine. I didn’t enjoy the food at all. I found it unappetising and really had trouble eating it. The comfort level was fine and our return flight is with Cathay Pacific but honestly I probably wouldn’t fly Cathay Pacific again.
Everything went smooth. All flights were on time No changing gates, . No changing flights . It was like a completely different airlines tha n the last time I used Cathay Pacific . The last flight, 2 months ago, I had before this one was from Philippines also . I got changed in Manila and was told it only added 2 hours onto my flight . My 20 hour return trip ended up being 30 hours return with a 10.0 hour layover in New York with no seats anywhere . Everyone was sleeping or sitting on the floor . Unlike the hotel I was given in Manila to wait for this flight home . I never thought I would use Cathay Pacific again . But I did and this time you were great! I should have complained about the flight and layover from Hell a couple months ago. Consider that I am complaining about that august/23 flight now . Thank you got the great flying experience on my way home from philippines .
Flight was delayed. Drink was only offered during meal. Would have been nicer if crew walk around to offer drink after take off or in between meals.
Halal food options could have been better the first meal portion sizes were very small the second breakfast meal the fish and couscous was very dry and disappointing I enjoyed the Hong Kong t lot I enjoyed the midnight stuck a lot the Hong Kong tea we had for breakfast was very good
Would have liked working outlets on the flight. The first meal was very bleh, the second meal was a lot better so overall okay meals
I traveled to Singapore for 5 days, I didn’t receive my luggage until the 3rd day. When I received my luggage was broken which they fixed it supposedly. I never had such a poor experience with the any other airline. I honestly think it should be a compensation for all of my losses and suffering that I went through.
This wasn't even a Cathay flight, it was Lufthansa and I didn't earn any asia miles
An overnight Doha to KL. Great sleep, good service and tasty food in business class
chaos boarding. Crew in business class seemed short staffed and lacking in attention to details initially, but did improve during flight.
The cabin was quite noisy as there were lots of children travelling for the school holidays. Found the selection of movies limited.
Delayed, not enough information. Had to ask for refreshments, crew could have been more proactive
Delayed for 45 minutes. Don't know what's the issue. Other than that, food was not to my satisfaction. However it's okay.
My first course flight (Aor-Kul) was cancelled in the morning, and they asked me to board the night flight hence I need to transit overnight for the 2nd flight (Kul-Myy) that supposed to be on the same day. The overnight stay was not provided, (I'm traveling with my spouse, a daughter (5 y.o.) and an infant (2 months old). Hence I booked Sama Sama Hotel at my own expense (fortunately using my enrich miles points). Other than this issue, all services is good.
My experience with the flight was okay. My experience checking in was absolutely terrible. I was told I needed to change my e-ticket number to check in because I missed my flight in PDX. Even when shown the itinerary, they didn't budge and sent me to KLM across the airport. KLM wasn't open until 8pm and my flight was at 7:30pm. Nobody made accommodations in any way to get me to KUL. To add insult to injury, they rescheduled my flight to the very next day, creating a very long layover and did not offer any hotel stay. After this, even worse, I found out later they delayed the first 7:30pm flight to 9:10pm. Meaning, I could have still boarded but they refused to even try to get me on the plane. As a result, I missed a day of work and lost pay for the day. Also, when I went to get my luggage, it wasn't there. It was STILL in Singapore. They had from 5:30pm to 5am to get my luggage onto the plane and they still couldn't get that right. This is the worst experience I've had flying anywhere in the past decade I've been travelling.
Orange juice change to mineral water . Should keep the orange juice.
No recognition for one World Emerald member. Business class seat has flat bed
No recognition for one World Emerald member. I got row 1 in business class and it was pathetic. No leg space, cramped space, less recline
a constant reminder that you need to work harder so you can avoid this airline
For some reason the cabin was kept very cold. Unlike my flight over which i would say was excellent this was a long, cold flight home.
Note that food has to be purchased in flight. No free food. And no entertainment in flight. So I’ve treated these two items as okay which, in this case, means neutral/not applicable.
My Dad needed assistance to board the plane. The Jetstar staff were excellent with him and made the experience a lot easier😁
No food taken so can't rate also no entertainment so can't rate.
Boarding was easy and unstressful, though the early "final call" was a bit off-putting. The crew were pleasant, and the seats were comfortable. The prices for food and drink were reasonable, apart from tea and coffee, where simple percolated coffee was charged at espresso prices. Deboarding was OK, though some Jetstar passengers appear to have a bad habit of pushing forward from their assigned rows, making it more difficult to get out for passengers that have paid a premium to sit up-front. Jetstar might want to look to address this to stop it from spreading.
I got to the airport earlier than I expected, and they let me change to an earlier flight with no trouble.
The price difference/saving isn't sufficient to compensate the experience difference, don't recommend unless flight is under 3 hours. Huge queues for check in and the priority lane of other ailines blocked checked in Jetstar passengers from proceeding through to screening. Gate change to a "dungeon gate" that didn't have toilets in the vicinity. 45minute delay in boarding, no updates or explaination, let alone apology for any inconvenience. 1 scanner working for a full fight to board, no coordination. Loaded on to crowded buses to get on the plane in the middle of the tarmac, up stairs with no explaination. 4 bus trips. No system for boarding in sections. Over an hour late departing. Nothing complimentary, not even water or in-flight music. Pay wave not available and no cash sales. Staff onboard were friendly and professional.
Flight was delayed by 1 hour, we board then had to sit on the tarmac for another hour before take off. The flight was fine but again another delay with the baggage which took another hour to appear on the carousel.
It was a super crowded time to travel out of Melbourne, but the flight was OK
Paid for seats near the window but given seats right at the back, near the toilets. This location was so noisy with the blasts from the aircraft engines blowing beside. Not a nice one 😞.
Flight was delayed 2 hours, which seems regular with this airline. Aircrew were avarage, friendly but robotic. At check in I asked for a spare seat. Got some stupid response about loading capacity (it was 85% full!) Then passengers behind jumped up and moved to vacant exit rows, they obviously didn't pay for. Waited over 20+ minutes to disembark, with ground staff trying to squash all passengers onto 1 bus. Causing even more delays. Unsafe and stupid! But this is a problem at Saigon airport. Overall a very average experience!
In experience we didn't even get water unless it was paid for. Even Bamboo Airlines provided free water. The flight was cold with no blanket being provided. The flight attendants were not responsive in keeping the passengers under control. I complained about fellow passengers playing loud music several times before one of the flight attendants to action. I will not recommend flying with Vietjet unless things improve.
I have few bad reviews about VietJet, but my experience was really good and it worth every penny..
Not even free water. NO legroom. Narrow seats. Not enough room to even hold a book at reading distance in front of you.
No food? No movies? No water?? On an international flight, really???
No water or snacks. Crew did not give us arrival cards. There was no need for more than 1 flight attendant as they did not do anything
I got to the airport and flight was cancelled without notice
Some chair in the flight should be maintained, but I think they may not have time to check every seats, since it is high demand in this period.
Our experience was the worst. Over 2 days flight was changed and delayed 4 times. Not impressed
Ho Chi Minh City (SGN)Vietnam
Adelaide (ADL)Australia