Daily cleaning, installation of cabin HEPA filters on flights from Hungary to Maroochydore
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Scores according to KAYAK customer reviews
Pros: "Window seat on my own. Landed early."
Cons: "Direct flight to Melbourne."
Pros: "I like the free check-bags"
Cons: "I like that if I can select the seats for free after booking ."
Pros: "Professional and friendly staff amazing cabin crew and pilots"
Cons: "The inflight wifi was not working the snack was only a biscuit"
Pros: "Crew and staff were very nice. I got lucky and got the whole row to myself."
Cons: "More space in Economy, and to have the passenger in front lift up their seat during meals. It's very hard to eat with the tray down when the person in front has their seat reclined all the way back."
Pros: "Crew was great! food was good entertainment was good"
Cons: "Economy seats very small and uncomfortably. Unable to get any rest on 14 hour flight. I will pay extra next time but online description made it sound better than was"
Cons: "Seat was broken. Plane was very warm, but Very friendly crew, and flight was on time :)"
Pros: "Crew was nice, seat not so comfortable"
Cons: "too crowded for such a long flight"
Pros: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Cons: "The seats are cramped with very little arm room."
Pros: "Free entertainment when it actually worked."
Pros: "Flight crew was excellent."
Cons: "Boarding was unorganized and confusing."
Pros: "Boarding was quick and efficient."
Cons: "Checking online didn’t work. You could not request seats ahead of time and would tell you check in online and when you tried it would fail and told us to go to the airport which we did the day before and they told us they couldn’t do anything. Every agent told us something different about meal plans and seats. Crew onboard were not friendly and rude to us in economy. The vegetarian meal requested was awful and ended up being vegan which was not what we requested. When I asked for fruit plate off the regular menu the flight attendant never followed back up with me and so we didn’t eat any food for on a 15+ hour flight. Even though they had 100+ empty seats we couldn’t move around. Overall I was highly disappointed in their service on this flight."
Pros: "Tge flight and landing were uneventful"
Cons: "One hour delay taking off. Departure gate change. Cramped seating. When plane totally loaded, further wait for ground crew to load baggage. No refreshments until way late due to delay. Water should have been offered during the delay due to loading."
Cons: "ruin my seat arrangement for no reason! We were traveling as a family of 7 (2 grandparents from each side, my husband, my 4 year son and myself). We paid $30 per person per seat so that we could sit together and watch out for each other because some of the grandparents are in their 80's. However, when we checked in, we found out all our seats were re-arranged and in the worst possible way! Our 4 year old child was assigned in middle seat no where near my husband or myself. In addition, the family was divided in half, separated by the service station. I had switched seat so I can sit with my son but my husband had to sit at the other side of the service station to take care of the other half of the family because they do not speak English. I was left to attend to my 4 year old son by myself, which was hard to do. what bothers me the most is that there seem to be no obvious reason for them to re-arranged seats in such a devastating manner - it was not a full flight at all. I saw quite a few empty seats in the back. We spoke to the woman who was the head of the stewardess about the problem upon boarding, she said she would try to see what she could do, but she never got back to us at all. The seats were horrible seats for a few reason. First, there were a lot of traffic and noise from crew and other passengers because they were next to the Service station. Second, we were always the last one to receive food service because of the location. This is a problem when you have 4 year old and 80 years old who were diabetics."
Cons: "The airport closure wasn't PALs fault but the absolute lack of organisation and an attitude "act of God so look after yourself" is disgusting. Flying business expected some service but had nothing and they smiled and said they rebooked me 16 days later. Other airlines would book you on different carriers but not PAL. Last time no matter what special deal they offer."
Cons: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
Pros: "Clean, timely, organized, good food, good entertainment, smooth... Aussome! :)"
Cons: "My remote in my arm rest (58D) was a bit broken. While it still worked, the flap was missing some screws to hold it in place. Also, the touch screen oftentimes had issues sensing my finger on the pause button. Overall it did not hinder me from enjoying the entertainment services provided."
Pros: "Friendly and easy"
Cons: "I found the seat really uncomfortable. My back was hurting well before the end of the flight."
Cons: "Our bags were put on the wrong belt and we didn't receive them for over an hour."
Pros: "The food selection was good as was the entertainment and information."
Cons: "I asked information about our arrival gate, because I had a short connection and the crew could not tell me what gate we were getting off at. They did not stop passengers from unloading their bags and standing up before the flight even stopped at the gate. I am frustrated with Qantas overall because we landed late and because of the customs requirement we had to pick up our bags and bring them to another bag drop for my American Airline flight to Tampa. Because of the flight delay and Customs I missed my flight by 10 minutes. And am now awaiting the next flight home which was 4 hours later."
Pros: "Very comfortable seats, good food, great entertainment- a slick operation was very slick. Not like the old days"
Cons: "Food and service was appallling. ... an insult to be assed a Lindt choc (1) ... by hand."
Cons: "American Airlines cancelled a flight because of ‘weather’ from Msy to dfw, all other flights from Msy to Dallas operated on time but were sold out. We were re booked flying through San Francisco, missing out on flying on qantas, which is what I had paid for since they are a premium airline. We were booked on virgin America and then United for the international flight. United charged us each for 2 bags totalling $150 each, despite we booked a ticket with qantas which allows 2 bags each. Virgin America honoured our 2 bags, but united refused to. United also has service and aircraft which do not match the levels of qantas which I has specifically sought out. I could not eat some of the food because of the poor quality, and this is something I’ve never done before on an international flight. Additionally their were a lack of amenities on both flights, and no food vouchers despite our travel delay of over 5 hours. This whole ordeal has cost me money, worktime, and created a lot of stress to where I have had to cancel meeting on my arrival in Sydney."
Pros: "It was nearly impossible to get in or out of our seats when the chairs in front of us were reclined. When they are straight up it was no problem. Legroom was ample and the blankets and pillows were a nice touch."
Cons: "Over all service was poor. TVs weren't working either."
Pros: "Service always attentive and genuine"
Cons: "Food was not as good as previous Qantas flights. Probably because it was catering to American crowd."
Pros: "One of the representatives was genuinely helpful. She made a better effort than others to help me find another flight replacement."
Cons: "Most representative/consultants were not helpful. I was given inconsistent information by different representatives."
Pros: "Flight attendants were very nice and helpful!"
Pros: "The airline cares about every passenger from the departure terminal thru the flight and even at the destination terminal for a layover. You feel they care about you as a passenger, even tho we sat in economy,"
Cons: "Could not think of a single thing."
Pros: "Again, cabin crew is friendly and no last minute gate changes,"
Cons: "The food was gross, which could be a just a cultural difference in food tastes. There were no functioning USB charger ports on the return flight even though the ports were present. No wifi, which is a first. Most airlines I fly on these days always have some type of wifi. Lastly, the 'touch-screen' on the seat for entertainment barely worked. Buttons didn't work no matter how much you touched them. There was a delay and the selection of movies and tv were pathetic. I will not be flying Qantas again."
Cons: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."
Pros: "Hot food"
Cons: "Need 34-36" pitch minimum for long haul flights. Grumpy crew"
Pros: "No issues."
Pros: "The crew was very nice and helpful."
Cons: "The food was very poor and the entertainment was awful. The touch screen barely worked and the sound system was hard to listen to. I was forced to use the airline headphones. I was always losing sound."
Cons: "I was not able to board the plane and was told that I needed to apply for ETA. I did and was not able to do it online. Then I needed to call the embassy about a required visa as a visitor. None of this was presented before. I have not traveled to Australia before, so I had no idea this needed to be done. As of now I am still at home trying to find a solution to this requirement."
Pros: "Some of the flight attendants were quite excellent. I appreciate that Qantas still makes available a toothbrush and muesli bars, tho the selection of in-flight snacks has been greatly reduced."
Cons: "Seating is far too tight - of course, Qantas is not the only one guilty of this. If there were a true emergency, evacuating the plane would be nightmarish under the "packed-in" scenario we are faced with these days."
Pros: "Absolutely wonderful flying experience!!"
Cons: "A little more leg room would have been nice."
Pros: "Friendly staff. Clean and tidy. Fast and reliable. Grand cup of tea too. Would recommend and would fly again. Different Safety demo got my attention."
Pros: "The staff was great, the individual screens and entertainment options were great. Boarding and service was excellent. Included meal and meal options."
Cons: "Not a lot of leg room. My husband and I are both 6ft / 1.8m and on such a long flight, 13hrs it got uncomfortable"
Cons: "Flight was delayed and then didn't board on time"
Cons: "Boarding was terrible. No announcement when it was late."
Pros: "Need new planes"
Cons: "Qantas didn't help at all with my missed domestic connection between LAX and ATL. Nothing."
Cons: "Compares very unfavourably to Emirates who we used on the outward leg. Food very poor and choices limited by the time we were served."
Pros: "Faster service.. More attention to customers."
Cons: "Very bad service, entertainment and terrible food.. My food even had plastic in it.. Which I reported to the crew.. Please improve your standards."
Pros: "I am blind and travel alone. The special assistance Qantas offers is outstanding. Each crew member I interacted with both on board and on the ground were attentive, respectful, helpful, and just warm and lovely overall."
Pros: "Arrived safely."
Cons: "Onboard service was pretty lousy, felt like the crew members didn't really want to be there. Not very friendly at all. Needs to be properly trained in customer service. The food was pretty average as well."
Pros: "Crew was excellent! Food: tasty,noise: minimal"
Cons: "Space: legroom minimal, seats: not comfy"
Pros: "Qantas service was certainly up to standard."
Cons: "The 747 we flew was older and noisy. Our trip to Sydney from LAX was aboard an Airbus A-380 ... much quieter, roomier, and equipped with the latest technology."
Cons: "Five hour delay due to faulty maintenance at LAX. Pilot (rightly) refused to fly until maintenance work correctly completed. Plane then diverted to Brisbane to change crew, en route to Melbourne."
Cons: "Lost a piece of our luggage--but very diligent about finding it and getting it to us the next day."
Airlines flying from Hungary to Maroochydore have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Hungary to Maroochydore
Masks required on board, masks provided on flights from Hungary to Maroochydore
Social distancing seating
Middle seats unavailable to book on flights from Hungary to Maroochydore
Testing for antibodies, testing for symptoms for flights from Hungary to Maroochydore
Waiving of change fees. Search flexible flights from Hungary to Maroochydore