$1,377 Find Cheap Flights from Mackay to Japan

Flight was canceled. I was not alerted. It was only kayak that alerted me

Flight was 2.5 hours late leaving. We spent 50 minutes of that sitting on the plane with no explanation. They did reduce the time in the air so we arrived a little less late which was something. The cheese and crackers were okay but the wine was terrible.

Excellent as always, I won't fly to Australia, and back to the US on any other airline. The flight crew is always top notch, and have a way to make one feel extra special. Thank you for your service, I would rate Qantas Airways a 10+.

Basic airline, aircraft and service. AA gets you from point A to B. My flight was delayed by 2 hours too.

No internet on flight, which makes log travels really hard.

Not great. The inflight entertainment was all on an app, and I did not want to watch a film on my phone. Also, the range of options of films was limited.

by the time they got to our row, they were out of some of the food options. games and movies were great but maybe more game options like tetris or pac man would be great

A few more inches of legroom is all i ask

Great as usual, some delays but well communicated and made up for in the air

Business class points redemption - good value for points paid, dubious value if out of your own pocket, domestic class business product okay for this length of flight. The flight left and arrived on time, crew were good, aircraft was a bit old and tired, but still miles ahead of their competitors in Virgin and Jetstar.

Jet star delayed both trips with poor communication. Passengers were made to change gates often and then left to stand with no seating. As someone getting over surgery this was very trying.

Delayed twice. Poor communication and people made to change gates too often.

Excellent help with Wife needing disability access at Brisbane airport

The flight was delayed by 2 hours but the Jetstar crew were fantastic.

Late leaving and desintuon board showed ‘gate closed’ when they hadn’t even commenced boarding!

Flight was delayed more than 1.5 hours. Gate changed multiple times

The good thing is that the flight got us from Darwin to Brisbane. However, it would have to be the most uncomfortable flight I have ever taken and if I can possibly avoid flying Jetstar again, I will.

no announcement about why we where delayed which is very poor

It was better than I expected. Thought $5 for a small cup of tea was a bit much!

Overall good trip I find seats a bit hard. We were waiting on board for about an hour for 2 passengers with some document issue. This main our arrival late for our pickup person.