Pros: "Crew was amazing."
Cons: "Seats were a little narrow and could use new cushions."
Cons: "Two teenage passengers were in front of us, extremely disruptive and loud the entire flight and no one from the crew addressed it or asked them to keep the noise down. Also, we were forced to check our carry on bags bc they weighed at check in- though we had already checked in online, more than 7kg!"
Pros: "It was comfortable flight and most importantly, our family was finally seated together in our last flight EK 420. The crew were attentive to us."
Cons: "The entertainment shows could be better as it was limited"
Pros: "Yes I like the services and then you will have good stuff for goods"
Cons: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Pros: "As usual Emirates deliver a very good prduct to be relied upon where ever and whenever you travel."
Cons: "The lunch was not very hot."
Pros: "Loved the spaciuos seats and great leg room. Food superb!"
Cons: "Annoying passenfer who peobably drank too much"
Pros: "Emirates has great programming and the TV screens are the best I've experienced among airlines. LOTS of choices, great sound, screens not to dark like many on US-based carriers and GREAT Headphones."
Cons: "Restrooms, even before flight took off, smelled of urine like they had not been cleaned. Lines to use them were very long. Leg room SUCKED (and I am not a big person).....maybe 30-31 inches, but my knees were banging up against the seat in front of me!!! I booked this ticket thinking that economy would have more room than US-based carriers and it did not. It did not help to have a very large man spilling over into my seat from the middle seat (although he was very nice....still resent paying for a seat I don't have full "bandwidth" for),"
Pros: "Airbus from Melbourne to Dubai is very comfortable for a long haul flight"
Pros: "The plane was spacious and we had really good seats , next to the toilet and wall in front of us. Super, as we were traveling with a toddler and he was able to sit on the floor in front of us and play with his toys. Food came out promptly and was tasty. Loved the goodies for the kids, little blanket and scotch pad."
Cons: "The delay in boarding! It’s hard work when traveling with a toddler."
Enjoyed the comfort of the seats, slight delay to departure time but prompt takeoff and landing.
It asks about entertainment tho it’s not applicable. 10/10 for Rex 👌🏻
Not sure how to answer on the entertainment as there wasn’t any.. Comfort, I wasn’t comfortable as I was on the window side and a morbidly obese man sat in the middle and eased out into my space. I had sciatica so I wasn’t able to move much to get comfortable. Food wise I have a wheat allergy and asked if there was a gluten free option and was given a Byron bay cookie which was lovely tho it wasn’t wheat free. Not to worry. I wasn’t expecting there to be any appropriate snacks for me anyhow. The staff were very generous with the snacks and their concern for the passengers. The staff were amazing tho. Truly amazing ! One of the staff must have noticed my discomfort and helped me out to stand in the back of the plane to stretch which I really appreciated. I would fly with REX again without hesitation. Thank you very much. It was my first flight with you and I look forward to my return flight home on Tuesday. Best wishes to your company 👌🏻
All good, was a one hour flight so no food or entertainment which was expected
Rex is an underrated airline. Its my first time flying them and they were fantastic. the only things that annoyed me about my flight were things other passengers did so it was nothing i or REX could change
Really enjoyed flying with Rex the boarding and booking baggage on was easier than most. I will beat using Rex next time.
On time and a quick flight and staff vert good
Pros: "The flight was during very bad weather and the pilots did a great job of keeping us informed and feeling safe."
Cons: "Due to the weather snacks were handed out but no water. Water used to be provided in single serves. As it is now poured into cups it was not provided on the flight. This seems like cost saving that is unacceptable to customers paying the same price with no access to a drink on the flight."
Pros: "The service was good even for such a short flight (20 mins)"
Cons: "Was an old aircraft so the interior could do with updating"
Pros: "Nothing"
Cons: "Limited baggage allowance , check in clerk over officious and totally unhelpful. "Safety" factor re weight used interminably, why not upgrade fleet if safety is so important ? Asked how I was to get luggage not on flight , told " not my problem , read fine print ""
Pros: "Great crew & nice meals."
Cons: "The touchscreen menu icons does not seem to be working as you have to keep tapping the function tabs so many times. This is wasting a lot of time."
Pros: "Short flight, but they fed us great food, great service, even good wine."
Pros: "Crew was friendly and plane was clean and comfortable. Pilot kept us informed on our progress and flight was on time."
Cons: "Entertainment system was playing up and crew had to reboot it several times"
Pros: "Quantas Entertainment app was great!"
Cons: "Quantas seems to have frequent gate changes. You have to pay attention. No WiFi in terminals despite posted signs."
Pros: "This flight had significantly less turbulence than my flight to Melbourne"
Cons: "The headphone jack to watch movies was broken so I wasn’t able to watch anything over the 14 hour flight. This was especially frustrating because I had to pay for my seat selection and I assumed all of your seats would be in working order."
Pros: "Lots of movies and TV to watch. Meals were decent. Good attendants."
Cons: "A little tight seats. The attendents were slow to clean up after meals."
Pros: "The 787 dreamliner does an excellent job flying, with reduced cabin noise."
Cons: "The passengers with a small child behind us were very noisy and bumping/pushing into our seat-backs way too much. The boarding was a bit chaotic. Defining the boarding sequence based on row numbers should help."
Pros: "Everything was barely adequate. All the flights on this trip was substandard. Planes seemed old and dirty. Really disappointed."
Cons: "Barely made the connection."
Pros: "This flight is extremely long, but very enjoyable when flying with Qantas. They have everything, from snacks and drinks in the back of the plane to coming by pretty often to give you food. I was never hungry or upset wth the service."
Cons: "nothing I didn’t like!"
Pros: "Everything seemed to run smoothly and efficiently, from boarding to disembarkation."
Cons: "The snack offered on board was quite small."
Pros: "I just enjoy Virgin as the crew are always nice"
Cons: "I find the seats a little uncomfortable. But it’s possible just me"
Cons: "It's a short 50 min flight, can't ask for anything more."
Pros: "Movies good Boarding and luggage retrieval good"
Cons: "Arrived an hour late Was another passengers fault tho but annoying"
Pros: "Short flight, and getting a meal made it go faster"
Cons: "Can’t really think of anything"
Pros: "Flight attendants were friendly and responsive."
Cons: "1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time."
Pros: "Crew was friendly and helpful"
Cons: "Food wasn’t the best... no water bottles provided... chronically thirsty on that flight."
Pros: "Left and arrived on time. The plane was nice and clean"
Cons: "Nothing. It was all good"
Pros: "Took off on time. Landed in time. Crew great"
Cons: "Food was really bad. Couldn't take a second bite. Avoid the beef stir fry."
Pros: "Overall good in flight service."
Cons: "Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats."
Pros: "Efficient check in in Zurich. Friendly crew members on both flights."
Cons: "The seat was not comfortable. The upholstery was very thin and I felt part of the chair's frame on my lower back. So I used my down jacket for support and comfort which made it better. Also, there were several pillows and a blanket on the ground/ in the aisle. It was dark and when I walked to the toilet I tripped over a person's leg and blanket hanging out in the aisle. Was very lucky I was able to hang on to the back of a chair and only hurt my ring finger..."
Cons: "That our flight to Boston was cancelled AND that we were flown to JFK without any explanation, apology, attempt to get us to Boston or instructions on how to request reimbursement for the 6 hour trip to get ourselves home."
Cons: "Confusion at the gate plus our flight departed over an hour late but the sign boards at the airport never indicated delays. Arrived at Duuseldorf 3:20 pm and my connecting flt to SF was scheduled to leave at 3:30pm The gate instructions on the board said gate 48 but my ticket said gate 43. I asked two different gate agents and they said it was gate 43 but turned out it was gate 48."
Pros: "Nothing"
Cons: "1st. The flight to VCE (Venice) was delayed from LAX to DUS for 2.5 hours (when communicated). It wound up being a 3 hour delay instead. 2nd. The seats were entirely uncomfortable... This had to be the smallest amount of leg room that I've ever experienced on an international flight. We had no choice but to ask to PAY for an upgrade just to make it through (as I'm sure they love) but plenty of other customers felt the same - we were eventually OUTBID for upgrades. Yes, you don't pay predetermined rates for upgrades, but you place bids (as if it were eBay) for them. 3rd. The staff ignored us (maybe she didn't like the way we looked) while serving every seat around us. Yes, we were awake and attentative; and waited for service. After we realized that they were actually going to pass us up for service - we reached out. We received a very unfriendly and rude response wherein we were only given water bottles. When we asked for napkins, the attendant was even nastier as a response. Simply abhorrent service. 4th. Because our flight was DELAYED from the start and our original connection was less than two hours, we only had around thirty minutes to make our connection once we arrived in DUS. Getting through customs was a breeze, but as a result of the delay our bags did not make it to VCE (Venice). 5th. Now that our bags aren't in VCE with us as we arrive, it's a real problem. Here, the airline shovels ALL responsibility of our bags on a third party company at VCE which has no clue where our bags actually are... How can they know? They weren't responsible for them from the start? Long story shortened, in a nightmare scenario it takes us three days (the length of our stay in Venice) to learn where our bags are and once they arrived in VCE, it would be impossible for delivery. We had to go back to VCE and retrieve our bags from a backroom nightmare wherein tons of lost bags are strewn and stacked. Apparently DUS is the place where tons of people lose their bags and when they eventually make it to their destination - people have long since given up on getting their things. Throughout the process, as we called AirBerlin - a soon defunct company as is, we were sent on a run around as the company has a policy of taking no responsibility for their utter lack of service. This is highly problematic on so many ends. DO NOT FLY AIRBERLIN!"
Pros: "The lines when checking in were terribly long. Maybe air Berlin could have more people working so one wouldn't be so worried trying to make connections in foreign coyntrues"
Cons: "flight was delayed and even they said the connecting flight would wait for us, they didn't and we missed the next flight"
Pros: "Does not matter."
Cons: "Luggage missing for days, does not even show scanned, no help or compensation-you can't even talk to anyone. I think they have given up on their airline."
Pros: "Flight attendants were friendly and hospitable, good in flight entertainment. Reasonable food."
Cons: "Flight was delayed 3 hours, least helpful flight attendant at gate I've ever encountered, when I asked for her name she would not give it, and when I asked for her supervisor she pretended to call without actually calling. Incredibly rude."
Pros: "The flight & personnel were first-rate."
Cons: "I was already exhausted from an 8-hr flight and it was a real hardship taking my carry-on & handbag up & down so many flights of steps -- on & off the plane and all the places I needed to be in the airport. Wish there were ramps available. (I'm old, OK?)"
Pros: "N/A"
Cons: "The return flight was cancelled before we even departed for Italy, forcing us to extend our stay and incur additional lodging costs. The departing Flight was delayed 7 hours. The boarding pass was inaccurate, Air Berlin rebooked is on another airline without telling us. Then Airberlin lost our luggage. Meanwhile Airberlin abruptly filed bankrupcy. This is the most inane traveling company I've ever deal with!"