Find Cheap Flights from Melbourne & other airports to Hobart (MEL - HBA)

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.

Easy, cheap and great for short-haul flight

cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

The cabin staff were friendly

Plane was delayed due to excess baggage weight in hull. The baggage had to be unloaded and then reloaded again, while we sat on the tarmac for an hour.

The staff

The landing was super rocky

Jetstar is a budget carrier so I do not begrudge the additional costs for food, baggage, etc. I do, however, continue to be disappointed with their poor customer service. The service desk had a long line, 4 service representatives ad only one representative service customers.

Considerate crew on the plane.

Took us 3 attempts to send our 23kg luggage through automated stations due to multiple issues. We did not receive a gate number on the departure boards until 5 mins AFTER we were suppose to start boarding according to our boarding pass, so we had to rush through the airport to make the plane on time. Once we reached the gate with only minutes to spare Jetstar brought out a scale and decided it was time to weight the carry on luggage, anything over 7kg then had to be checked, no opportunity to move items into the bags already check that we had already paid for. Any refreshments on the plane had to be purchased seperately, cheap as!! This experience just felt like they were trying to take your money at every turn. Treat the service like a taxi, point A to point B only and KNOW THIER RULES before you show up otherwise the will screw you over.

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.

Surly flight attendants

Easy, cheap and great for short-haul flight

cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

Delay

Quick flight and great food

entertainment is good

surely the food can be better than half a muesli bar

Overall good in flight service.

Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats.

That the flight didn't wait 15 minutes for me to get on it.

Good choices of flight times

Charge to check even 1 bag. Limited what we could buy.

Delayed as usual - luggage check again

First time on a domestic airline in Australia, I read the information which appeared to say you could bring a 7 kg carry on item and a computer bag and a women could bring a small purse. When we checked in my wife's purse and my laptop in bag were all added as additional weight. So we were forced to pay additional excess weight charges of $50.

Considerate crew on the plane.

Took us 3 attempts to send our 23kg luggage through automated stations due to multiple issues. We did not receive a gate number on the departure boards until 5 mins AFTER we were suppose to start boarding according to our boarding pass, so we had to rush through the airport to make the plane on time. Once we reached the gate with only minutes to spare Jetstar brought out a scale and decided it was time to weight the carry on luggage, anything over 7kg then had to be checked, no opportunity to move items into the bags already check that we had already paid for. Any refreshments on the plane had to be purchased seperately, cheap as!! This experience just felt like they were trying to take your money at every turn. Treat the service like a taxi, point A to point B only and KNOW THIER RULES before you show up otherwise the will screw you over.

Nothing.

Flight time rescheduled meaning we had very little time for connecting flight. Then they checked our luggage in (weighed 8.5kg and only 7 allowed (charged $108). The booking in of the bags meant one of our party missed connecting flight. She arrived at gate while plane was still there and Capt said he would wait but ground staff over-ruled decision. Not happy.

Surly flight attendants

Helpful checkin staff and air stewards. Ran on time and would pick Tiger over Jetstar.

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

They actually gave us a reason for the delay - plane had not been cleaned the night before.

No further updates when revised departure time had past and we were still waiting in line. Delay avoidable and not acceptable for first flight of the morning

Considerate crew on the plane.

Took us 3 attempts to send our 23kg luggage through automated stations due to multiple issues. We did not receive a gate number on the departure boards until 5 mins AFTER we were suppose to start boarding according to our boarding pass, so we had to rush through the airport to make the plane on time. Once we reached the gate with only minutes to spare Jetstar brought out a scale and decided it was time to weight the carry on luggage, anything over 7kg then had to be checked, no opportunity to move items into the bags already check that we had already paid for. Any refreshments on the plane had to be purchased seperately, cheap as!! This experience just felt like they were trying to take your money at every turn. Treat the service like a taxi, point A to point B only and KNOW THIER RULES before you show up otherwise the will screw you over.

Good choices of flight times

Charge to check even 1 bag. Limited what we could buy.

The staff

The landing was super rocky

Flight crew is great

Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service.

Crew were really good. Had lactose allergy but no meals available for me onboard. Couldn't get to a resolution as we were unsure on ingredients but crew did everything they could. Were very friendly about whole thing

Delay but stuff happens eh.

I was seated in business class - the attendant gave my special order food to another guest and gave me something else instead. I could have gotten very ill from this, and notified the flight attendant who shrugged it off and walked off.

The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight.

Easy, cheap and great for short-haul flight

cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

Everything went smoothly as on earlier experiences. Friendly and helpful staff at airport.

The departure gate was not displayed on the electronic board at the airport until an announcement that boarding was 'commencing' which caused some unnecessary anxiety.

Surly flight attendants

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Good choices of flight times

Charge to check even 1 bag. Limited what we could buy.

Jetstar's carry on policy is a joke.

Considerate crew on the plane.

Took us 3 attempts to send our 23kg luggage through automated stations due to multiple issues. We did not receive a gate number on the departure boards until 5 mins AFTER we were suppose to start boarding according to our boarding pass, so we had to rush through the airport to make the plane on time. Once we reached the gate with only minutes to spare Jetstar brought out a scale and decided it was time to weight the carry on luggage, anything over 7kg then had to be checked, no opportunity to move items into the bags already check that we had already paid for. Any refreshments on the plane had to be purchased seperately, cheap as!! This experience just felt like they were trying to take your money at every turn. Treat the service like a taxi, point A to point B only and KNOW THIER RULES before you show up otherwise the will screw you over.

Magazine on the plane was good.

We had to pay $400 dollars to check 4 bags (2 bags per person). The bags were not overweight or oversized. We were told we had purchased a ticket with no baggage. I am a frequent traveler ( 10 flights in 6 weeks) and have never experienced such charges for baggage. It was not clear at the time of purchase that there were different levels of tickets. The agents at the counter was only interested in maximizing the fees we were charged and not helping us with other options. The plane was late and there was very limited seating in the waiting area, so most people stood for the extra 40 minutes of the delay.

Easy, cheap and great for short-haul flight

cramped, but was on a new plane which was actually much better than other tiger flights i've taken!

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Delay

all ok.

nothing

First time on a domestic airline in Australia, I read the information which appeared to say you could bring a 7 kg carry on item and a computer bag and a women could bring a small purse. When we checked in my wife's purse and my laptop in bag were all added as additional weight. So we were forced to pay additional excess weight charges of $50.

Good choices of flight times

Charge to check even 1 bag. Limited what we could buy.

They actually gave us a reason for the delay - plane had not been cleaned the night before.

No further updates when revised departure time had past and we were still waiting in line. Delay avoidable and not acceptable for first flight of the morning

The cabin staff were friendly

Plane was delayed due to excess baggage weight in hull. The baggage had to be unloaded and then reloaded again, while we sat on the tarmac for an hour.

I will never fly Tiger again.

Tigerair gouges passengers for luggage, the website does not clearly explain their policy. While a single 15kg piece of baggage, if paid for on the website, was $13, if paid for at checkin was $72. And whereas a computer cabin bag is everywhere in the world we have flown is allowed in addition to a regular cabin bag without having to pay extra, we had to pay $36 for the computer bag that we had not paid for on the website. And they apply their confiscatory fees at the gate where passengers have no alternatives, their policy is buried in fine print (weasel words), not clearly stated on their website Your website should call out the baggage and cabin luggage fees so that passengers can avoid being ripped off by Tigerair. I shall never fly with them again..

Delay

Having to put my own luggage tags on only to be told by a fit man “ they’re upside down!’l he should’ve put them On !!

Not much.

Boarding exceptionally slow due to intensive screening of each passengers hand luggage. Opportunististic for making an extra $36/bag if a gram over 7. Seat unable to recline. Literally not enough room for legs and needed to sit sideways and I’m not that tall!

Good choices of flight times

Charge to check even 1 bag. Limited what we could buy.

First time on a domestic airline in Australia, I read the information which appeared to say you could bring a 7 kg carry on item and a computer bag and a women could bring a small purse. When we checked in my wife's purse and my laptop in bag were all added as additional weight. So we were forced to pay additional excess weight charges of $50.

The staff

The landing was super rocky

The cabin staff were friendly

Plane was delayed due to excess baggage weight in hull. The baggage had to be unloaded and then reloaded again, while we sat on the tarmac for an hour.

Delay

all ok.

nothing

I will never fly Tiger again.

Tigerair gouges passengers for luggage, the website does not clearly explain their policy. While a single 15kg piece of baggage, if paid for on the website, was $13, if paid for at checkin was $72. And whereas a computer cabin bag is everywhere in the world we have flown is allowed in addition to a regular cabin bag without having to pay extra, we had to pay $36 for the computer bag that we had not paid for on the website. And they apply their confiscatory fees at the gate where passengers have no alternatives, their policy is buried in fine print (weasel words), not clearly stated on their website Your website should call out the baggage and cabin luggage fees so that passengers can avoid being ripped off by Tigerair. I shall never fly with them again..

This companies business model is high friction. I ended up with two tickets for my daughter on the same flights as one of their affiliates had problems with their website so it told me I wasn’t successful booking when i later found out the message was wrong. In the interim i booked the small flights on Tiger. I called both companies 4 times got the usual Asian call center responses and finally someone had the guts to tell me they would do nothing about it. Just insane and that’s what you will be if you ignore my advice. My daughter ended up with two flights she could never use and they would not do a single thing to help apart from go through their call center script to keep their jobs. You have been warned. Kayak should never refer people to gotogate.com. They offer similar customer service and would also do nothing.