|Flights arrive in||Bangkok Suvarnabhumi & other airports|
|Flights depart from||Queensland|
|Airlines||Scoot, Malaysia Airlines, Malindo Air, Philippine Airlines, China Eastern, Royal Brunei Airlines, China Airlines, Jetstar, Singapore Airlines, Cathay Pacific, Thai AirAsia X, Qantas Airways, Emirates, EVA Air|
Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.
Cons: Music or movie will be good.
Pros: on time and departed early
Cons: none. is budget airline
Cons: It was moving a lot!!! :\
Cons: Disorganized boarding
Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.
Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.
Cons: Crew service
Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.
Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.
Pros: Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English.
Cons: BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless.
Pros: The plane was quite new, very modern, and well equipped with entertainment features. Services were good and all staff spoke English. Good amount of leg room in the economy seats as well.
Pros: Flight, seats, food
Cons: Gets delayed 90% of the time.
Pros: Every thing in the flight was excellent.
Cons: Except at the airport service at Kuala Lumpur.You have to make sure to announce , when you change the gate.
Pros: Pretty on time
Pros: The crew are ok. They should find jobs with other, better airlines.
Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.
Pros: Ok time
Cons: No free drink
Pros: Singapore to Hanoi flight.
Cons: Boarding is thru T2 airport bus which brings all passengers to Flyskoot plane parked somewhere. Not good for those with strollers. Will avoid Flyskoot if going to Hanoi.
Cons: I am not sure why they were delayed.
Cons: Seats we given did not recline .as they were just in front of emergency exit . The extra leg room seats were empty, but would have to pay extra to sit on them
Pros: On time.
Pros: Crew was nice plane was comfortable
Cons: I have flown to Philippines many times with other airlines i hate to say it but PAL food is terrible The flight is long already but there was almost 2 hour delay and once i arrived in Canada it took about an hour to retrieve luggage Because i couldnt charge my phone due to no functional USB at my seat i was afraid i wouldnt be able to contact hotel shuttle
Pros: The service of Philippine Airlines have greatly improved. I have flown over 20 international airlines like Singapore Airlines, Thai Airways, Etihad Airways, British Airways, Lufthansa Airways, JAL, ANA, EVA Air, Korean Air, ASIANA Air , LAN Chile, Cathay Pacific, Qantas Airlines to name a few. And these airlines gave good service. The service of Philippine Airlines is good. They just need to add movies in all the regional flights .
Cons: The airlines need to add videos and movies. Without it, the airlines is like flying in the JURASSIC era!
Pros: comfort is alright
Cons: no entertainment not even music
Cons: I don’t know why but I felt like they just didn’t care about your needs, I’m diabetic, and I needed to eat something sweet because my sugar levels dropped low, I asked the stewardess for a cookie but she didn’t want to give me one, I had to bagg her for a cookie, Very disappointing.
Pros: Crew was very welcoming
Cons: A little more leg room.
Pros: The whole flying experience was great for a great price!
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: The service is phenomenal. They served so many meals i felt like a bear in hibernation, waking up, eating and going back to sleep.
Cons: I don’t have anything bad to say. The service was really good.
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
Cons: Only at nanging airport they dont’t have Check through baggage all the passenger have to pass immigration and custom to get baggage and recheck in over ticket counter again they informed that they don’t have transit hall at this airport so for transit destination try not to use nanging airport
Cons: Everything was good except for the food. It was average
Pros: Very clean aircraft, very good service from friendly, helpful crew, entertainment system is very good.
Cons: Didn't like the hot meal much. Preferred that crew gave extra water during meals even without asking. Fruits should have been offered, too.
Pros: Same as outbound flight.
Cons: Same as outbound flight.
Pros: The crew were very good and attentive.
Cons: Although the film choice was ok, the more recent releases were absent. The cabin was uncomfortable with too much chilly air being circulated. Blanket over the shoulders was the order of the day.
Cons: Couldn’t fault anything
Pros: Check-in counter - staff was corteous
Cons: Flight was cancelled, air line did not offer any food nor hotel accommodation. We were rebooked to a different carrier, departed 13 hours later.
Pros: Planecdmlty. Had the tow to myself! Food and crew excellent .
Cons: The airline ran out of meal choices before reaching row 5 of the economy class. Seat armrest were locked in place and did not pivot up to allow using the adjacent empty seat. The boarding was tedious and slow. Airline officials did not board according to zone numbers printed on the boarding pass.
Cons: It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses.
Pros: Good price, nice flight.
Cons: Waited a very long time to get off the plane & be shuttled to the terminal - 20-30 minutes. Flight attendants shouldn't have to go all the way up front or to the back to bring me a cup of tap water. They could have a pitcher or bottle handy for those not purchasing drinks or food.
Pros: Very efficient boarding
Cons: Not made for talk people
Cons: Hardly any ice When the people in front reclined their seats I couldn’t hardly move Late as udual
Pros: Excellent. I arrived early and Jetstar accomodated me with getting an earlier flight.
Pros: New and clean aircraft Great staff/crew
Cons: Short and sweet. Flight left on time and landed about 15 mins early. Crew was wonderful
Cons: Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system
Cons: without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds.
Pros: smooth boarding process excellent enterntainment offered food is also quite good
Cons: seats seem to get smaller, less comfortable then I am used to with Singapore Airlines
Pros: I really enjoy this airline. The flight was good with good entertainment system. I like the provided pillow and blanket and they make sure the cabin is dark and quiet for sleeping. Food is decent with generous amounts and snacks always available to go and grab.
Cons: I was fairly squished on this flight at 6'2" with my knees almost touching the seat in front of me. I had more space on another Cathay flight and I think I had a seat in the same class. I took off my shoes and that helped me get a little more room to spread my feet/legs out to get comfortable.
Cons: Nothing it was perfect .the flight was so excellent .no words to say
Pros: Airport checkin crew sucked, in-flight crew were fantastic!!
Cons: They made me check my carry on for a flight that was MAYBE 50% full... ANd If the ground handlers were actually awake when we landed in Vancouver... took 43 minutes for the first 5 bags to come out.... and another 7 minutes before anymore... WTAF!??
Pros: Surprisingly they had a check in at the regular terminals (normally low cost carriers are at terminal 3, which you need to take a bus or walk to). The boarding was smooth and efficient though a bus gate.
Cons: Food came out our maybe 4 hours into the flight. No entertainment of course. The seats were very small and cramped. Not sure how a bigger person would do but I was in the middle seat and rubbing shoulders with both people. We also flew into Don mueang airport at Bangkok which had extraordinarily slow and long immigration lines. Spent an extra 90 minutes there. Overall a rough trip and the LCC was just part of it.
Pros: Flight crew were friendly and courteous and seats were decently comfortable.
Cons: A long flight with a lack of in flight entertainment options and no free food (not even snacks or a drink), with those on offer at inflated prices. No blanket or pillow offered.
Pros: It sucked... no movie.. no drink had to pay for a soda 5 hours of nothing
Pros: The service was pretty good.
Cons: Very little legroom. All drinks and food are paid-only and expensive. The food wasn't that good either.
Pros: I fly about 50 times a year and this trip by far has been my worst flight. The service is horrible. Customer service is nonexistent.
Cons: Everything from the second I checked in was terrible. I cannot find one thing I was happy with.
Pros: Food and entertainment were great. Enough space to be comfortable. Crew was nice and attentive.
Pros: The braised beef dinner was excellent, the crew were really helpful and the entertainment good. Arrived early as well.Qantas seems to have great pilots as very little in the way of bumpiness on landing. So well done guys.
Cons: Nothing much. I have long legs so it's hard to get comfortable enough to sleep.
Pros: Best food and flight service EVER. Loved the net leg rests, pillows, blankets, entertainment selections
Cons: Seat arms didn't fold completely back between seats.
Pros: The friendly crew, space for my legs and the food.
Cons: The entertainment gadget was faulty.
Cons: Movie selection could have been better
Cons: Aircraft was very old
Cons: The Crew could be more friendly
Pros: Very professional and courteous crew...
Cons: Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you.
Cons: Breads must be at least warm. The breads were frozen.
Cons: Everything but the price. Worst customer service ever!!!
Cons: The flight was delayed for over 30 mins.
Cons: If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time.
Pros: The Staff were friendly and efficient, considering the flight time being very short. The Flight Crew got us to our destination 10 mins ahead of schedule, considering also that we were 15 mins behind sitting on the runway for take off, which in effect meant they made up 25 mins. Fantastic job. The Aircraft was clean and well maintained. The seats were comfortable in economy for me, but unfortunately my Husband being a larger tall man was cramped and didn’t have a lot of room to move.
Cons: As the flight was very short the choice of food was limited and the selection was not good, as the choice I required ran out at the first two rows, which were not occupied by many passengers at all. A very light passenger load. The pricing was a little high for the snacks and tiny bottles of water.
Pros: great check in staff fast boarding comfortable temperature in cabin very good crew
Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar
Cons: Flight crew’s attitude. The fact that there was no overhead space and the crew didn’t Check additional bags. Had to stove the bags u def the seat and there was no room to stretch my legs. The flight crew had the most pathetic attitude and was rude beyond imagination.
Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded
Cons: The flight was delayed for over 30 mins.
Pros: Organised well. Clean plane. Excellnt comms from pilot and staff presented well.
Cons: Could not recline chair
Pros: Could be a bit more friendly
Cons: Movie selections going east and going west
Cons: Seats could be more comfortable. There's no reason for a 16 hour flight to have rows of three or more seats with barely any room to move or stretch out.
Pros: 1. Kind and accommodating flight attendants 2. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise
Pros: We enjoyed the clean and quiet plane. The crew was wonderful and the bit of extra leg room made a difference. Traveling with 4 kids is a juggling act but this way was a breeze
Pros: The in-flight entertainment options were rather sparse (compared to other airlines I've flown in the past e.g. Singapore Airlines/Qatar/Emirates). However, everything else was pretty good. The bathrooms were maintained throughout the flight and I appreciated the water bottle so I wouldn't have to keep waiting for the little trays of drinks to come around.
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