Daily cleaning, installation of cabin HEPA filters on flights from Queensland to India
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Scores according to KAYAK customer reviews
Pros: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Cons: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Cons: "Crew is very slow in serving and removing spiked plates. Food menu is very limited and not even asking for Tea or coffee, very poor service, feedback alone they ask verbally and thank to be positive. Late boarding not proper announcements"
Pros: "Crew was great, seating was cramped."
Pros: "The seats were comfortable. The entertainment system was wonderful."
Cons: "The crew was disorganized."
Pros: "Service and entertainment"
Cons: "On boarding and on time departure"
Pros: "Friendly crew"
Cons: "No alcohol served"
Pros: "nice crew, great service"
Cons: "Great selection of movies and the food was really good as well."
Cons: "I didn't like that my Amex was used fraudulently to purchase 3 tickets to a place I would never visit with Ahmed and Mohammed and respectfully request, while I am disputing this with Amex that you credit me the 3 tickets purchased. Thanks!"
Cons: "The 14 hour flight lacked wifi access and there was no sense of importance to investigate by the crew. In an era when downtime is utilized to stay ahead of work, strong wifi is one of the most crucial requirements for me to elect an airline. Even if all else is good, poor wifi is a deal killer."
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "The friendly and helpful service."
Cons: "There was a long line by my seat to use the restrooms."
Pros: "The service of the cabin was great!"
Cons: "The food was not of the quality I would have expected from the expectation created by the airlines marketing. We boarded close to a full hour later than scheduled and the boarding process was very slow."
Pros: "The crew and comfort of the flying ship is excellent."
Cons: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."
Pros: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Cons: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"
Pros: "Staff was reasonable"
Cons: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Cons: "Cramped and full flight with no entertainment. Stewardesses were also talkin too much among themselves."
Pros: "The service and food."
Pros: "Very impressed with the service. Very friendly staff"
Cons: "My entertainment unit on the Perth Doha leg never worked even after several resets"
Pros: "The food was great with three options for each meal and there were a lot of options for in flight entertainment"
Pros: "service, food and cleanness"
Pros: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Cons: "Entertainment devices are slow to respond."
Pros: "The Qatar crew was great and the entertainment was on point."
Cons: "That my departure times were 1 to 2 hours earlier than what was on my electronic ticket, if I hadn't checked on the airport website, I would've missed all my flights!!"
Pros: "Food was better. Seating was comfortable."
Pros: "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"
Pros: "Everything was fine except the flight delays"
Cons: "Flight delays"
Pros: "Great cabin crew"
Cons: "Crappy old style recliner seats in business class for a 6 hour flight. Not consistent with the Qatar brand"
Pros: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Cons: "seats are a bit tight"
Pros: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Cons: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Pros: "Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight. Boarding process for business class could be better."
Pros: "They make you feel like a person"
Pros: "free flowing wine and beer --- unlike previous flight on QA when the actual supervisor of the staff did not allow a proper stipend of the red wine --- also I witnessed her incivility to another passenger which was appalling -- the crew on this flight deserve to be commended"
Cons: "nothing on the actual flight --- but i felt we had been promised overnight hotel stay since the layover was 8 hours and 55 minutes --- if was not granted in spited of 2 eMails and promise at the time of booking"
Cons: "They flight was moved up about 1 hr earlier. But no email/SMS/call etc. I totally could have missed the flight as a result! Why would they change it and not let passengers know?"
Pros: "Good in-flight service"
Cons: "Cramped seats"
Pros: "Not much"
Cons: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."
Pros: "Great service and food"
Pros: "The seating, crew members, and entertainment was really good."
Pros: "I liked everything about the flight and the service was great!"
Pros: "The hotel stay was haven on earth. The ride from hotel to the airport was excellent."
Cons: "Nothing Everything was the best"
Pros: "Vegetarian food options"
Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Pros: "Qatar is not glitzy. Better than that, it was straightforward and relaxed and comfortable. Crew was pleasant and helpful."
Cons: "everything were so bad and the service was awful ,"
Pros: "The crew was amazing. Food was top notch, and, in business class, served to order anytime. The seats were comfortable and the supplied noise cancelling headphones were great. Pillow, blanket and pajamas supplied were all nice quality. Restrooms kept spotless through a very long flight. Best business class I have experienced on any airline."
Cons: "The one glitch was the entertainment system, which froze several times and needed to be re-booted."
Pros: "Friendly crew"
Cons: "Food and price of ticket"
Pros: "Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey."
Pros: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Cons: "Keep the good work."
Pros: "Crew was great"
Cons: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Cons: "Very nice"
Pros: "Great crew and entertainment"
Cons: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"
Pros: "Seats weren’t all that comfortable."
Cons: "Service and meals were good."
Pros: "Good food friendly staff"
Pros: "Hospitality, service, crew and everything was well"
Pros: "the crew are nice"
Cons: "food limited selection"
Pros: "All of the above"
Cons: "Nothing that i didn't like"
Pros: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"
Pros: "Everything other than food"
Cons: "While they gave good AVML food on DXB-HYD flight, not sure what stops them from repeating it on SFO-DXB flight., It was worst to the end."
Cons: "Emirates charging for duty free merchandise bought in Dubai. It is ridiculous that they add the weight of the duty free merchandise to your carry on luggage and charge at the gate. If I have known that I could have shopped in Dubai duty free. The customer service person was very rude too."
Pros: "Need a little more leg room. Staff made sure the toilets were clean."
Cons: "No footrest."
Pros: "A footrest would make the flight perfect."
Cons: "No footrest. Legs got tired. Felt like lifting them up."
Pros: "I like everything, every boby"
Pros: "On time."
Cons: "they have changed how they serve drinks and food. they used to do that separately. now they club it together."
Pros: "The flight was on time"
Cons: "I travelled internationally after 4 years. When I boarded my flight in New York, nobody cared to weigh my carry obs. However at my transit, while I was about to board the next flight, they weighed it and asked me to pay 100$ extra. If the airlines didn't allow more than 7 kilos carry on, they should have weighed it at the beginning of my trip since I had lots of room left in my check in and would have adjusted the luggage."
Cons: "seats wouldn't recline, they say it is a mechanical, I had to sit uncomfortably for 16 hrs"
Pros: "I liked the entertainment and the cabin crew is very welcomjng and nice smaile on their faces."
Cons: "The leg room for tall guys isrediculous and if i had to get more leroom even in international flights they r charging. Ive not bren charged in domestic flights till now for leg room. And the food shoydl be changed and please give sime yhing more filling."
Pros: "Service was some what better than in the business class."
Cons: "I requested special meal when booked my ticket. I was told no vegetarian meal or sea food except for chicken and was given a just a roll and desert. Half an hour later after I finished what was served I was asked if I wanted left over vegitarian dish??????"
Pros: "I am pleased to travel and thanks to Emirates."
Pros: "Food was good and seating was comfortable."
Cons: "That i could not step out for a 7 hour layover in dubai. transit visa should be granted even for that duration."
Pros: "All are good."
Cons: "Served vegetarian, I am very happy."
Pros: "Was upgraded to 1st class which was amazing - the only thing I didn't like was it was a night flight and not long enough to enjoy it for longer!"
Pros: "Food and entertainment. Didn't crash."
Cons: "There is no leg room, and the seats are so small that everyone ends up leaning on each other. Better pray that you neighbor doesn't show up. Ever tried to eat while in such close proximity to another human? Totally not recommended, yet it's a requirement on these flights. I was not able to eat at the same time as my neighbors. I let them eat first, then ate my food."
Cons: "I checked in online, but when I went to drop my bags there was about a 20 min delay. the agent needed to make 2 phone calls and conference with 2 supervisors. All this without letting me know what was going on."
Cons: "Very late. Caused us to miss outlet rental car. Left us stranded at the airport."
Pros: "Great entertainment system. Lots of leg room best airline"
Cons: "Late departure but made up time in flight"
Pros: "food and timing services staff behavior and treats excellent"
Cons: "pls replace drinking water bottles (small) in the place of cups"
Pros: "Excellent service in flight and nice food"
Pros: "Great hospitality from the crew and quality plane facilities."
Cons: "I wish they had consistent cabin bag policy through out the journey."
Pros: "The response and service of Airhostesses are outstanding. I have to mention specially the assistance their supervisor provided to me when I have felt a little breathlessness and her constant attention on me to ensure I am normal and comfortable. Unfortunately I do not remember her name. Thanks to her and her team I felt at home."
Cons: "Vegetarian food would be good if it was less spicy."
Pros: "Everything is perfect."
Cons: "I pre-selected the Asian Veg Meal but they were out and I didn't get any meal because of that."
Cons: "Quality of mattress is way inferior to the one given in the Boston to Dubai leg."
Cons: "Food came before alcohol :)"
Pros: "Treated superbly!"
Cons: "Absolutely nothing."
Cons: "Baggage claim in Hyd took more than 2 hours"
Cons: "Plane was dirty, staff seemed rushed and inexperienced, soaps empty in bathroom"
Pros: "Hospitality and maintenance of timings"
Cons: "May be you can give priority to senior citizens just like those with kids"
Pros: "love everything about Emirates!"
Pros: "up to date alerts\notifications on flight departures, Pricing, Food , Boarding process."
Cons: "Seating from DC to Dubai was awful. The seats on A380 were too tiny compared to any other economy class."
Pros: "Like everything"
Pros: "Crew was great"
Cons: "nothing stands out to be improved"
Cons: "The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink"
Cons: "Narrow seats"
Pros: "787 no one cannot love it"
Cons: "Maybe bigger seats with better privacy"
Pros: "It got me from a to b"
Cons: "I'm just not going to go with Etihad in the future."
Cons: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."
Cons: "Need more leg room even for regular economy seating"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Everything good"
Cons: "Nothing really"
Cons: "Smaller leg room than other airlines"
Pros: "Aircraft was very good"
Cons: "Food very poor, staff mediocre"
Pros: "Punctuality of Eithad Airways,cooperative staff and smooth process"
Cons: "Checking of irrelevant documents"
Pros: "Seat was good."
Cons: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "Surprised that they have stopped giving the little toiletry packages"
Cons: "There was a airplane change that delayed the flight by 4 hours. No compensation was offered. Entertainment volume was too low even at max level"
Cons: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."
Pros: "SERVICE VERY GOOD"
Cons: "FOOD NO GOOD AT ALL"
Pros: "was easy to find connecting flight info."
Pros: "Good flight"
Cons: "Crews attitudes"
Pros: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."
Pros: "In flight entertainment"
Cons: "Air con too cold"
Cons: "Seats and leg space were tight. Also the air conditioning was so cold that most people had the blankets throughout the journey. They ran out of non veg meals. The same happened on the flifht from dallas to a bu dhabi"
Cons: "Please, please, please Etihad, implement child-free zones on your flights."
Pros: "timeliness, in-flight entertainment, food"
Pros: "The staff was outstanding... The plane was adequate... The food was just barely okay. I was somewhat disappointed having read trip advisory and kayak recommendations on airlines prior to leaving."
Cons: "Flew over on Royal Jordanian Airlines. The plane was like new the food was fantastic and the staff was as well. On at the home the staff was outstanding but the rest was just okay. The return trip was not as good as the Royal Jordanian experience.."
Pros: "The flight and the food was good"
Pros: "Unfortunately our flight from London to Abu Dhabi was delayed and we missed our connection through to Melbourne. However because of the way they hsndled this the delay turned out to be a blessing! Etihad put us up for the 12hour daytime delay in the magnificent Marriot Hotel in Abu Dhabi. The communication and transfer were handled very well. It was a painless process and we got to enjoy a lovely rest before being transferred back to the airport and flying home. Pretty much a faultless experience and one that would see me fly Etihad again without hesitation."
Cons: "Whilst the food at the hotel was amazing, the same cannot be said for the plane! The food was very ordinary. The chicken pie was barely edible. In terms of seating, the seats are pretty standard long-haul fare. There is limited room but the issue is cushioning. They feel pretty hard and it was difficult to be comfortable."
Cons: "They wouldn't print my boarding pass in time for me to make it back. The transfer desk at Kuwait airport is inefficient and I missed my flight home. I could not get a flight home without buying another flight. They refused to put me on the next flight out without me purchasing it. I will never fly them again. Now they don't want to reimburse me for my flight I missed without an $800 penalty. Ridiculous!"
Cons: "Short flight and hoarding"
Cons: "When I complained about my lost luggage they asked me to file a complain at hometown which would be USA, but after a little explanation they filed a lost luggage complain."
Pros: "Seats were comfortable with leg space."
Cons: "Entertainment with regards to Holywood and regional movies should be upgraded."
Pros: "The flight itself was actually just fine- comfortable even in economy."
Cons: "My bag was delayed in Abu Dhabi. On its return, my laptop- that I had been forced to check- had been stolen... Not necessarily Etihad's fault, but so far their customer support has been almost non-existent."
Cons: "Liked everything"
Pros: "Everything was good."
Pros: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"
Cons: "One of my luggage pieces was lost, and not found for 3 days. Filling out forms for the lost luggage took several hours."
Pros: "Lots of movie choices, lots of (business class) food choices."
Cons: "The movie service quit a few times, but did offer to resume where I'd got to."
Cons: "Last two flights with Virgin Australia (not Etihad) were very late. Va decided to cancel my booking on my international connection even though I could make it. VA DID ALL THEY COUKD TO MAKE SURE I MISSED MY CONNECTION."
Pros: "I like the Menue idea. I like the service. The food was served frequently."
Cons: "I didn't like the flight. It was old and smelly. The crew was also not so polite. I asked them for Kids meal when i booked the flight but later in the flight it was not available."
Cons: "There was an issue with my ticket/ boarding pass from JFK to Raleigh. It was said that the exchange ticket did not reflect in the system for Jetblue and that I will have to call their call center and figure out the issue. I was lucky that I found a staff from jetblue crew who could figure out the issue and help me out. If it was not for her, I could have faced difficulties."
Pros: "Service was good"
Cons: "Seats are very narrow and uncomfortable. The seat cushion doesn't provide much 'cushion'. Some other competitor airlines have much better seats."
Pros: "Travel bag (with toothpaste, socks, etc) was given."
Cons: "1. Food choices from NYC to Abu Dhabi were only lamb or Indian cuisine (chicken kofta or veg), no seafood option. Very few extras were given with the meal or between meals (no fruit, candy bars, peanuts, etc. on the flight). 2. Entertainment was stopped 30 minutes before arrival."
Pros: "Flight was comfortable and the staff was attentive and friendly. The food was goiod and the seat spacious and comfortable."
Cons: "Boarding was chaos in Abu Dhabi. Business class passengers were not given priority boarding and were forced to stand in long ques in the heat and to be squeezed into a bus with all the others. This happened both in my outbound and return flights. This meant queing in the heat out on the tarmac with the economy passengers."
Cons: "We were forced to sit in the aircraft after boarding for nearly 2 hours as the ground staff waited to load bags from delayed connections."
Pros: "Nothing it was just average."
Cons: "My flight was from SFO to Abu dabi to ktm, then they changed it to sfo-chicago- Abu dabi- ktm. Made my flight longer and had to fly at 5am. instead of 9.30am. I have 2 little kids and it was hard. My first leg was on American Airlines where all my luggage was checked in plus had two carry on luggage, which were all good till Chicago. In Chicago Etihad counter, they refused to clear my carry on saying it was too large and wanted me to pay $300 each. I had to empty one carry on into my backpack and was forced to pay $300 for the other. They should have refused in SFO instead of after my first leg of travel. It's a set up. I will not fly Etihad again period."
Cons: "It took a very long time (more than one hour) for my baggage to come in spite of the fact that I travelled Business Class. And that has been an on-going issue with Etihad."
Airlines flying from Queensland to India have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Queensland to India
Masks required on board, masks provided on flights from Queensland to India
Social distancing seating
Middle seats unavailable to book on flights from Queensland to India
Testing for antibodies, testing for symptoms for flights from Queensland to India
Waiving of change fees. Search flexible flights from Queensland to India