The Polaris experience is top notch. From departure lounge to arrival lounge. Everything was top notch. One of the best first class experience
The Polaris experience is top notch. From departure lounge to arrival lounge. Everything was top notch. One of the best first class experience
Left 2 hours later for delayed I had to take care a kid with special need since people don’t want to move to accommodate the rest of the family. . It wasn’t bad but that made me upset that people can be that selfish.
The flight from Ottawa to Chicago took a lot longer due to DC in Ottawa. We got to Chicago and went to our gate to catch our flight. We only had nine minutes I found that very stressful.
United airline kept delaying our flight back to Phoenix for 8 hours before they cancelled it! If they know that we are not flying out for whatever the reason is, why did they keep lying to us for hours. We could find another flight earlier or even find a hotel with a shuttle. But cancellation at about midnight was not fun. We stayed in the airport all night till the following morning when we bought an Alaska tickets to go back to Phoenix. Total of 14 hours in the airport.
Internet was not working for a bet . Hard to order food with our credit card because it was not in your system .
It was your usual flight. Nothing exemplary. Due to turbulance, the drinks were served 20 min before landing. Meh.
My fi t er t esed to Denver was cancelled and need to schechedule
Check in and boarding were very easy. Quite good food and a complimentary glass of wine with dinner. The acoustics on the TV difficult at times, and the options extensive though not very updated.
Plane seemed dated and things like overhead compartments and bathroom cabinets had difficulty keeping closed.
Due to a cancelled flight the day before this flight only had 44 people. Best flight ever on international route. Food getting better. Can United provide fruit ex apples and bananas for snacks? Crew fantastic.
Sydney (SYD)Australia
Guatemala City (GUA)Guatemala