$888 Find Cheap Flights from Sydney to Maryland – Compare and Save

There were no food or entertainment on this short flight. Friendly staff even before getting on the flight. The seats were snug but it was quick flight

Very friendly staff. No food service and no entertainment. Only 1hr 20min flight

Flight was late, food and drink an extra charge, my carry on is five rows behind me, and the seats are too narrow. Don’t ask me to be happy about it

It was with Link Airways and the Saab 340 jet was noisy and little comfort.

Gluten free options less explicit on business class, but great service

Crew was great but flight was delayed almost three hours due to a technical issue and we had to go back to the terminal and wait for another one.

Virgin has always provided a smooth and comfortable flight. This one was no different. Seats are comfortable. Staff are great. This is my favourite airline.

Check-in was good and efficient, Boarding was quick and easy. Didn't like the entertainment side of things requiring your phone to connect for a screen, my eyes are bad enough to use my phone more than I already do. Trip was comfortable and baggage claim was good. If coffee and tea were free, then why not a soda or juice as well, its not like its an alcoholic drink.

The flight was delayed by 45 minutes, but boarding, actual flight, and crew were great. However, there was Zero free food and only water, tea, or coffee to drink. Everything else was for sale. No onboard entertainment but it was a short flight.

I'll never transit from international through Sydney with Virgin until they improve the domestic transfer system. It's ridiculous that you have to take oversize baggage to the transfer desk to get it activated then struggle onto the shuttle bus (carrying a 25kg, 2m long ski bag and carry-on - along with about 6 others in the same situation) then negotiate the terminal and queue to put it onto the oversize receival bag drop.

Great food and good entertainment options for the long flight.

We had bulkhead seats in a A380 in the upper deck in seats 31 D and E. Storage was very limited other than in overhead bin - which is not within reach when in seat. Yet paying same price as others in premium economy who have a lot more storage within arm’s reach. Seems very unfair.

Good check in and helpful staff. Delayed for 1 hour. Took about 45 Mins to get baggage’s at DFW . Food was average ( Hindu meal ) . Overall it was good experience

When I originally booked this flight, I was expecting to travel on Qantas. When the itinerary changed and the long-haul segment was operated by American Airlines, we were disappointed but remained open-minded. Unfortunately, the overall service experience fell far short of expectations. This was a long-haul international flight. Getting up periodically to use the restroom or stretch is inevitable, especially on flights of this duration. However, each time we stood up, we felt as though we were inconveniencing the crew. The tone and body language often suggested that we were in the way or disrupting something simply by moving about the cabin. As a result, I avoided getting up as often as I needed to and was physically very sore upon arrival. Meal service was similarly impersonal. The options were presented in single words “beef or veggie,” “pasta or beef” without any description of what was actually being served. There was little engagement or courtesy beyond that. Even simple expressions of gratitude were often not acknowledged. I am accustomed to no-frills travel and do not expect luxury. What was disappointing was not the absence of extras, but the absence of basic warmth and professionalism. On a long-haul international flight, small moments of courtesy and humanity make a significant difference. In this case, the experience felt transactional and dismissive rather than welcoming. I hope this feedback is taken constructively, as there is a meaningful difference between efficient service and indifferent service.

Business seats not as comfortable or private as most competitors (e.g. Qantas was outstanding), and movie selection was much more limited than Qantas or United has been recently

Basic airline, aircraft and service. AA gets you from point A to B. My flight was delayed by 2 hours too.

I tried to check in online but was unable to do so. I stood in line for nearly two hours to check in. American Airlines was understaffed. When I finally got to the kiosk to check in, I was still unable to check in. No AA staff was available to help. Finally one of the airport security agents who was helping passengers became of lack of AA Staff told me: “I think the reason you can’t check in is that you are starting your name with an upper case letter when you write it. Just write it with all lower case letters.” That did allow me to check in. HOW COULD ANYONE POSSIBLY KNOW THAT IF THEY USE AN INITIAL UPPER CASE LETTER TO SPELL THEIR OWN NAME, AA WOULD NOT ALLOW THEM TO CHECK IN?????? Then I had to wait in line over half an hour again to drop off my baggage. Although I arrived at the airport 3 hours early, by the time I got to the gate, they had already started boarding.

Friendly staff, surprisingly good premium economy seats allowing good sleep/ snooze opportunity and very good menu.

The service was excellent. The quarters were a little cramped in Economy, and we had to exist there for 18 hours.

Food was great. Customer Service not so much! Flight Delays.

Baggage claim signs were not updated with my flight information, so I had to guess. The app wasn't updated either.

Uncomfortable plastic seats even in premium economy. No free wifi. Even paid wifi was spotty to nonexistent. Bad food. Much worse than economy on foreign carriers like Qantas.

Not being stranded in Chicago for her airport to 11:30 tomorrow morning the 3rd

It was good but only meal served is very less. Meantime good to add rice and chicken in one of meal

I found the staff to not be very attentive at all. When paying for Business Class you expect a certain type of service and that was not found. They were almost rude even

Everything was great. Only thing that could’ve made it better was buy on board options for hot food, but the snacks were decent. The flight attendants were great. I had no complaints. I was able to make it to my destination safely

Great. Food going from Australia to the US was better than other way around, but still needs improvement in terms of quality and quantity!!!

David went above and beyond to make our flight the best that it could be

The crew and flight was amazing. I haven't flown United in years but plan to switch to you being my main airline

Due to a cancelled flight the day before this flight only had 44 people. Best flight ever on international route. Food getting better. Can United provide fruit ex apples and bananas for snacks? Crew fantastic.

Flight was delayed, boarded, sat at the gate for more than 30 minutes, left the gate then waited on the pad for another 30 to 60 minutes then returned to the gate, deboarded and was cancelled... alternative flight was not booked automatically. Waited in line for 30 minutes but fortunately an alternate flight to a different destination was found ... no thanks to the travel agent used by kayak

The plane was comfortable but the crew wasn’t friendly.

Delayed 24 hours. Should have called it much earlier They provided quality accommodations, food vouchers etc. FINALLY The issues started at 8 AM and they cancelled the flight at 11:30 PM, with no plans for a new flight.

The flight changed gates multiple times and flight had to be delayed multiple times

The flight attendants as well as the gate agent were out to lunch. Nothing extraordinary about their service. American just keeps getting worse every year.

I like that the crew kept us informed but we moved back and forth from gate to gate before the aircraft arrived.

I have been flying with American most of my professional career. But the airline seems tired and becoming more and more subpar with older planes than other airlines, dirtier and less comfortable seating, and less and less amenities. Their WiFi seldom works and their food is becoming more and more mediocre. How do you fly from LAX to PHL with only being offered one drink and as a platinum customer. I am exploring delta here on out for more of my flying.

American Airlines canceled the flight twice and was unable to facilitate a change of city for us after our travel plans became affected. We lost alot of money due to this and it seems like the airline was trying their best not to facilitate this. Mind you, I am a very loyal member.

Flight was a delayed a few minutes but nothing crazy, everything went extremely well

Our seats were better than i had anticipated. They provided nice pillows and blankets as well as a kit with ear plugs, sleep mask and headphones which made the long haul flight better. Their food selection and service was good. I appreciated that they came through the cabin with water a few times. We were ahead of schedule which was nice!