Our flight was cancelled and it took them 5 hours to reschedule and the next morning they said we still didn’t have a new ticket.
I travel often with LATAM, it never disappoints me. The service is great, nice crew, latest and some classic movies. I got 3 small meals, cannot complaint. I’ll definitely travel again with them.
It was good, however the airplane was really cold. We received snacks and the crew was friendly.
Not sure why there are so many security checks at this airport. Consistently annoying showing passport over and over, checking carryons at gate all the while trying to make tight connection. Basically it was uncomfortable crowded cabin with meidiocre service
Change of gate in Santiago devolved into half plus hour delay and a really tight connection in Lima
Friendly staff, It was the first flight out for our plane, so had to be deiced from the frost. Only delayed a few minutes,
We boarded so late it caused us to miss time at Foz. No real information was provided to the passengers waiting.
Basic experience, we were delayed causing less time to enjoy our destination and on the way back, we boarded when the flight should have been taking off.
reliable, relatively relaxed, helpful and kind staff and clean airplanes. No need for more.
Very poor ! Latam is really excellent in mistreating its premium passengers and their family. They should go out of business for good.
Traditional economy class. Not a full flight so spare seats. Food and drinks were good
Was bumped to a later flight because of inefficiency on part of the airline.
Inflight entertainment, poor that there are no headrest screens on aircraft used for an international flight.
The Emerits/Qantas flight was cancelled to Wellington. We need a refund. Had to buy another airline ticket. How do we get the refund. Still not in Wellington.
Delayed QF59 flight once again, Qantas doesn't fail in maintaining there delayed departures and arrivals. USB points do not work nor do the power point sockets on the plane, Qantas staff admitted that on the flight. Don't expect to your charge devices. Saving grace, was the ice cream. Bottom line, if you expect to fly to HND and make it on time avoid Qantas and if you're interested in ice cream - visit 7/11.
Pretty excellent. I don’t know what the pilot could have done better with the bumping ( there was a storm) nor what happened to my ears coming down into bendigo. It doesn’t happen coming down into Sydney just the return flight. I wonder why?
Touch screens were very difficult to use, generally being laggy and unresponsive- it was quite an art to get it to play the thing you wanted rather than some thing at random. Selection of films and Tv was good when touchscreen decided to finally respond.
Their aircraft are old and amenities lack way behind other international carriers leaving from BNE. Even in economy
Airport and crew experience was excellent. We had to queue for the runway - no one’s fault, but it did mean we were 30 minutes late leaving
Overall good experience with flight and airport wheelchair staff. Also got Indian food in the flights
I’ve flown with Qatar multiple times and the service has always been great. Very professional, organized, the food is delicious and plentiful, tons of entertainment.
I had to stay in the airport 15 even with a hotel reservation..i was refused to inter to qatar cuz the hotel was outside the airport. They could have offered a solution. It was really exhausting for me and my family.
The American/Hollywood movies in the entertainment system lack english subtitles, they tend to have only arabic subtitles. Coupled with the low quality airplane earphones and cabin noise, it sometimes is difficult to follow the movie dialogues.
I purchased Qatar airways after seeing ads about its service. To my surprise Qatar is marketing gimmick and horrible airlines which I don’t recommend to anyone Flight was dirty including flight from Miami to Doha And Doha airport restrooms are dirty On top of this they use this pathetic cheap indigo From Doha to Hyderabad which I will never fly Also they lost one of my baggage in Indigo and still waiting to receive it. I will never travel Qatar and will never recommend
Was downgraded from business to economy due to a faulty seat in business class. However when I boarded the plane there were no less than 5 free business class seats. Will never fly Qatar Airways again
Delayed my flights and no communication. We end up spending 6 hrs in Doha. No food or any concern from the airline. Terrible
Do I need to repeat my complaints about my lost carry on bag?
No towels or tissue and chocolate and mint provided before arrival
They made us deliberate waste time by holding our passports and boarding passes making us miss the flight
There’s lots of problem I faced from Bom to Doha that experience was worst I never faced before like this
So awful Unreliable Unfriendly Bad Mad Mean Smelly Hot Late Overbooked Understaffed Expensive Cramped Narcs If they were a fruit they’d be rotten durian
Seats were roomy. Lavatories were surprisingly big and clean. Plenty of entertainment available. We were fed and offered drinks, multiple times during the flight.
Cabin felt crammed Snacks are lame But crew was super efficient getting us out on time despite delay
Cabin was roomy enough to easily slide my carry on under the seat in front of me!
2/29/2025: Tulum to DFW. Delay as usual with no explanation from AA. Three friends and I had a connecting flight from DFW to STL. We would have missed the latter without the delayed connecting flight, dashing through customs, and running through the airport. Did I mention our trip to Tulum on American was rerouted to Cancun and shuttle from Cancun to Tulum, arriving at our resort destination at midnight vs the 4 PM scheduled arrival? AA provided a lunch voucher for $12.00. The least expensive menu item was $9.99 for green beans. I will avoid traveling with AA as much as possible.
Flight was empty so had a whole row to myself. Still had to wait to get the bag due to the negligence at Palm Springs departure.
Crew was late. Baggage was late. 2hs inside the plane waiting fro de-icing and traffic. A 3:30hs flight ended up being almost 6hs inside the airplane.
Almost everything was outstanding. First, we boarded on time and the flight crew did a great job getting everyone seated. Then the pilots took their time and care to make sure the plane was full de-iced three times as there was a bad ice storm a few hours earlier. The plane ride was smooth and comfortable and even the economy seats had decent room and comfort. Flight Attendant Lisa went above and beyond to make sure I was comfortable - she is outstanding. The only thing wrong with the flight, and it is something which needs to be addressed, is that the gate to gate time was over 6.5 hours and not one meal was served. The only thing offered to eat were two small cookies for a transcontinental flight - unacceptable. Charge me more but give me a meal for a long flight. Thankfully Lisa found something for me.
Flight cancelled. Added a day and a half to my travel. American Airlines DID put me in a hotel for two nights, but have not given any money back for any of this! I spent money on an apartment at my destination that I basically wasted because I could not arrive.
Staff at the gate were incredibly rude, hostile and threatening. Never fly American Airlines.
The layover was 6 PLUS hours and we were only given a $15.00 voucher. We missed our first activity in Quebec due to the delay.
I always enjoy international flights with Air Canada, the organisation the brand the prestige. It’s great… Lots of flexibility Text calls around gate and luggage including my connection kept me informed; Sarah the flight attendant on our flight was amazing with just the right amount of professionalism and spiciness which made sure the rude or unresponsive passengers were kept in line while making sure providing five star customer service she was amazing. No improvements assessed on my side.
In flight entertainment from screens on seat back had been disabled. The pilot initially let us know what the time frame was for us to take off but after that initial schedule obviously went way over the time he said, no further updates
Previous flight from Melbourne to Brisbane was late. I had 1 hr 40 min to get to the connecting flight. That was not enough time as I had to take a shuttle bus to change terminal. Then needed to get through security and customs. The airline was announcing my name to board at 9:10. The take off time was scheduled for 9:40 but I was again one of the last to board at about 9:20. Kayak needs to allow more time for these connections
Almost missed boarding, mass line up made me be the last person. Wish the announcement was more loud, didn’t hear what seats or zones were ready. Being last also made finding space for my roller bag. Fortunately the flight attendants made it work!
The service was really good the crew also very good , the comfort excellent!
Good service was quite limited but that is due to short flight.
We have already filed a formal complaint with Air Canada and are considering filing a complaint with the US Dept. of Transportation. Air Canada was impossible to reach in the two days leading up to our flight despite multiple calls and waits of more than one hour. Their website is designed to prevent reaching anyone and simply puts you into one doom loop after another. In the end, due to Air Canada's lack of communciation and unresponsiveness, we could not take this flight. Depending on how Air Canada responds to our complaint, we may never fly this airline again and advise the rest of the world to do the same.
Full compliments to Captain for all four landing. Crew could be more polite and nice.
So smooth and easy! From boarding to arriving, we are very happy with our experience on air Canada.
