Prices are in Australian Dollars.

Find cheap flights from Sydney to Shanghai Pudong Airport

SYD - PVG

Find cheap flights from Sydney to Shanghai Pudong Airport

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Shanghai Pu Dong
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Good to know

Low season

MarchBest time to beat the crowds (36% less expensive on average)

High season

JulyMost popular time to fly (57% more expensive on average)

Average price (return flight)

$929(avg. price over the last 2 weeks)

Good deal (return flight)

$643or less

Good deal one-way

$312or less

When to book flights from Sydney to Shanghai Pudong Airport

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for $312 or less one-way and $643 or less round-trip.
  • The cheapest flight from Sydney to Shanghai Pudong Airport was found, on average, 89 days before departure.
  • Book at least 3 weeks before departure in order to get a below-average price.
  • High season is considered to be June, July and August. The cheapest month to fly is March.
  • Morning departure is around 4% more expensive than an evening flight, on average*.
  • For travellers looking to spend less time in the air and more time on holiday, make sure you book a trip with one of the few direct flights available. Lasting approximately 10h 30min, both Qantas Airways and China Eastern run several direct flights on different days of the week, so make sure to check out which airline is best for you when you fly.
  • Alternatively, for travellers looking for a cheaper option who don’t mind the flight time, Hainan Airlines and China Southern both have several cheap flights that travel the Sydney–Shanghai route. These flights will be anywhere from 15–28h long, so make sure to check routes with different airlines to get the best deal.
  • Make sure to add extra time to your stop at Shanghai Pudong International Airport (PVG) to check out their cultural exhibitions. Terminal 1 has an Art Gallery and Maritime Exhibition and Terminal 2 has a Museum of Pudong Airport, a Han Culture Park showcasing the Han Dynasty, and a Jiangnan-style Garden.
  • Shanghai Pudong International Airport (PVG) is made up of two terminals. Both terminals service international and domestic flights; however, of the major flights travelling from Sydney to Shanghai Pudong International Airport (PVG), only a few, such as Air China, use Terminal 2.
  • Of the major airports flying from Sydney Kingsford Smith Airport (SYD) to Shanghai Pudong International Airport (PVG), only Qantas has a lounge available at Sydney’s airport. However, for those looking to relax and unwind before the flight who don’t have access to the Qantas Club Lounge, we suggest trying the pay-to-use lounges available. SkyTeam is worth a look considering they have a business centre, wellness centre, and complimentary refreshments.
  • Sydney Kingsford Smith Airport (SYD) is made up of three terminals. Terminal 1 is the dedicated terminal for international travellers, so head there if you are journeying to Shanghai. A few airlines, such as China Eastern, occasionally have a stopover in Australia on their way to Shanghai, so you might need to fly out of Terminal 2 or 3. For terminal transfers, there is a shuttle bus available.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Sydney to Shanghai Pudong Airport flights

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Are there any other international airports in Shanghai?

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Top 4 airlines serving Sydney Kingsford Smith to Shanghai Pu Dong

Scores according to KAYAK customer reviews

8.7
Japan Airlines
Overall score based on 4,498 reviews
8.9
Boarding
8.6
Comfort
9.0
Crew
8.5
Entertainment
8.4
Food
Airline reviews

Pros: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Cons: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Cons: "Seat cushion could use more cushioning. Larger portions of drinks served"

Cons: "If the flight was on time."

Cons: "PA announcements could have been louder. I also had difficulty understanding when I could hear the English words."

Pros: "Perfect service, never had a more pleasant and attentive crew"
Cons: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"

Cons: "Flight attendants"

Pros: "Seat was spacious. Crew was nice."
Cons: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."

Pros: "Two choices of meal and friendlier staff. Props to JAL."

Pros: "Service was excellent. Premium economy seats well worth the few extra $$."

Cons: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Pros: "Service was very goood"
Cons: "Food was not great and entertainment was average"

Pros: "Easily upgrade to premium economy class"
Cons: "Some staff lack of basic english"

Pros: "Felt welcomed"
Cons: "Just felt a little cramped but not to bad"

Pros: "Hands down Jal is the best airline japan has to offer!"

Pros: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."

Cons: "Over all"

Pros: "Japan Airlines hasn’t the best customer service of any airline I have ever flown. Flight attendants aren’t very friendly and they give you a lot of food. The entertainment was great as well."
Cons: "The staff at Tokyo Narita was slow and unfriendly, which doesn’t reflect well for Japan air."

Pros: "Nice leg room and excellent head phones nice crews"

Pros: "The staff are very friendly and accommodating. The food is superb. It doesn't seem like we had a long flight because of the great service."
Cons: "None"

Pros: "The flight attendants were first class."
Cons: "A small snack would have been nice, even a small bag of pretzels. Anything."

Cons: "I wasn't able to pre-select my seat."

Pros: "Crew was very pleasant"
Cons: "Food was fair, not great."

Pros: "Superb services!"
Cons: "I don't think there's anything I didn't like during my journey"

Pros: "Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person."
Cons: "Too long and no rest."

Pros: "Food, pleasant and helpful flight attendants"
Cons: "Long layovets"

Pros: "Can use wifi with free"

Pros: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."

Pros: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."

Pros: "The service is excellent and the quality of food is much better than most international airlines. Haven't used Japan Airlines in years but their service has been exceptionally consistent."
Cons: "Outdated entertainment system and the not-so-clean restrooms (perhaps due to a full flight or that passengers are just plain dirty)."

Pros: "Comfortable flight, polite crew, good selection of movies"

Cons: "Didn't get to go. Thanks for selling me worthless insurance."

Pros: "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
Cons: "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

Pros: "The flight attendants were very kind and attentive."
Cons: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."

Pros: "Good staff service and friendly people. The food was good. The flight was on time."
Cons: "The Pilot communicated to the passengers only one time during this 4 1/2 hour flight. The flight attendants were making the announcements for arrival information and timing. Maybe in this culture the Pilot is above speaking to the passengers."

Pros: "Free WiFi in flight!"
Cons: "In my email confirmation says Business class tickets but the boarding cards were "J" class which was not Business or economy so we had to fight to get in the lounge. They apologizedon't many times but no compensation, seats were first row but not first class, business, economy, or premium economy. They said it's called "J" class! You still get 3 pcs of luggage and pay business class price! Never JAL again domestic, maybe international or Never ever!"

Pros: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Cons: "No complaints!"

Cons: "Food"

Pros: "The seat have enough legs room,I'm 181cm usually feel uncomfortable when I take airplane to somewhere, however Japan Airline offer really good service and comfortable seat."

Cons: "WiFi was very flakey, and could not complete the Credit Card transaction to login... Wasted several hours."

Pros: "The crew and service."
Cons: "No entertainment. No snack either."

Pros: "excellent seat space, friendly flight attendants, would fly with JAL again."

Pros: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Pros: "Premium Economy had good seating space and leg room."
Cons: "No wifi access"

Pros: "On the flight home they upgraded me to business class while apologizing my original economy seat was not available. Amazing. I had a rather unsettled stomach so when the food service came I wasn't hungry. I told the flight attendant, and she brought me some very bland easy to eat food without me even asking. She then checked on me constantly to see how I was feeling, and suggested sparkling water. When I deplaned, she checked one more time with me, if they could do anything. I was feeling much better, and give this airline my highest endorsement."

Pros: "The aircraft was clean and boarding went smoothly. The flight was late but the staff seemed courteous, polite, and apologetic for the delay."
Cons: "I thought I had ordered a vegetarian meal when I booked the flight roughly 1.5 months prior to my trip. However, when the meal was being served, there was only a chicken or pork option and my vegetarian meal had either not been properly booked or had been forgotten. When I informed the staff, I was asked to show proof that I ordered a veggie meal. I could not pull up my email confirmation as we were flying and there was no internet access. I had to lug my bag out of the overhead and search for a print out confirmation. I had not come prepared with the "evidence" the stewardess wanted. While the staff tried to be polite, I also found them to be quite rude, demanding that I produce evidence. Could they not have simply given me an extra salad without all the fuss? I felt I was being treated as a criminal for requesting a veggie meal that had, unfortunately, not been recorded in their system."

Pros: "The service, food, entertainment, everything was perfect. Thanks so much"

Pros: "great service"
Cons: "difficulty in figuring out how to use the controls on the entertainment remote"

Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."

Pros: "Good flight! Confirtable seats, polite crew."

Pros: "Comfortable premium economy seat. Nice crew."
Cons: "Vegetarian meals were repetitive and pretty boring and devoid of any source of protein."

Pros: "The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers."
Cons: "Nothing! Awesome Airline. Would use again when traveling to Asia."

Pros: "Entertainment, crew and food"
Cons: "Seat space"

Pros: "Crew was good and friendly."
Cons: "Lesser layover time in Taipei."

Pros: "Great check-in with Weimao, if I remember right. Got through security fairly quickly. Boarding was fine, a long way to the back . . ."
Cons: "The worst earphones I’ve ever used. They fell out at least 100 times while trying to watch Dumbo. There seemed to be reasonably good programming, but I wasn’t going to continue with those earphones. My ears were sore after trying many ways to get them to stay in my ears."

Pros: "Nothing"
Cons: "Bad food and bad FA"

Cons: "It was a scary flight that I couldnt even sleep! I dont feel safe flying with China Airlines! Rude staffs, planes are shaking, food was ok, no selection of drinks (only tea and water),"

Pros: "The Crew was Awesome"

Pros: "Friendly crew. Good entertainment options."

Pros: "Excellence in crew's attitude, promptness in service, very courteous."
Cons: "A bit more bathroom diligence would have been nice, but the passengers seemed quite messy."

Pros: "Crew was very friendly."
Cons: "There is just no room to move in those seats. We were packed in like sardines."

Pros: "The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food"

Pros: "Got an exit row seat. Lots of leg room."
Cons: "No complaints."

Pros: "I liked that cleanliness and the blankets were really nice! I liked the selection of entertainment. The food was alright for getting meals on a airplane. The staff was very nice as well."
Cons: "The space was very small and if someone tall is sitting behind you, you cannot our seat back at all so for a 15 hour flight that’s pretty bad. Everything else was good!"

Cons: "3hr delay on the tarmac due to maintenance issues after an aborted takeoff."

Pros: "Comfy 777. IFE screen is bigger than other planes. Facilities are newer. It seems to be quiter too."
Cons: "There is one option for the breakfast."

Pros: "I like because they used a new aircraft."
Cons: "They did not give us a new blanket, It was a used blanket from previous trip. Japan Airlines always gives a new blanket that still inside a plastic bag."

Pros: "Nice attention to details like water periodically during flight and warm towels before our meal."
Cons: "The food was only okay. I ordered a special meal and it was bland with mushy veggies and unhealthy looking salads. I’m picky so I may get be a bit more judgemental."

Pros: "I liked the crew members. They were welcoming and professional. Flight fare was very good in value for waiting a few extra hours in Taipei. I could do some shopping there while I was in transit. Nice airport. The screens of my row were not working so they restarted all screens a few times. While the screens of my row worked, other rows were not working. Surprisingly no one fixed or complaint as the screens of other rows kept off from the start to the end of the flight. I felt so sorry for others."
Cons: "Like what I said in "what I like", I think the connection of the screens/tablets had some issues. Luckily mine worked. I would be upset if my screen did not work during the entire 9 hours flight."

Pros: "The service, the food"
Cons: "Nothing"

Pros: "Amazing seats, Blue Label in business from Taipei -> SFO. Very courteous staff."

Cons: "Nothing"

Cons: "Everything was a joke to a West standard"

Pros: "The flight was at the end of Thanksgiving weekend and was completely full, but the check-in, boarding, and in-flight service were all efficient and attentive. Food was pretty good, and the economy fares were very competitive. First time on CA, and would definitely use them again."
Cons: "One rude gate agent at SFO named Lisa."

Pros: "Good service, good aircraft"
Cons: "Many movies were still the same as six weeks ago when I took the same flight."

Pros: "Food was pretty good (for airplane food), staff was friendly and made sure everyone was comfortable"

Pros: "what else can I ask for , fast boarding good service"

Cons: "The lady, her name is Thi. She told so mean to me and my mom. Her service is not professional. I don't like her!!!"

Pros: "The crew at ticket counter and in-flight were amazing. So polite and did all they could to make my experience enjoyable. Loved that even though I was not first class, the flight attendants offered to hang my suit up in the closet."
Cons: "Even though it was no big deal, would have loved a usb charging outlet."

Pros: "Nice crew"

Pros: "i like their food ."

Pros: "Food"
Cons: "Video won't function right, it keep showing wrong video. Leg blockage on the under the seat. I can't stretch out"

Pros: "Friendly staffs, decent leg room, boarding process was smooth"
Cons: "A little limited movie selections & food was ok"

Cons: "Airline somehow cancelled our spot on the flight without us knowing, only found out when we were doing the checkin at the airport. What followed was an hour and half of international phone calls to try to sort this mess out. Ended up with us having to go to an airport an hour away to catch another flight so we don't miss our trip. Terrible terrible experience and stressful."

Pros: "Nice crew, decent food"
Cons: "Very narrow seats, sitting between two mothers with crying infants"

Pros: "Exactly what you would want a flight to be!"

Pros: "Aside from the one issue mentioned, everything else was fine."
Cons: "The flight took off on time and then veered far off the usual route, resulting in arrival an hour late. If any explanation was given in any language, I must have missed it."

Pros: "Flight was great only issue was that I couldn't take my bag on the flight. It was said to weigh to much but others had heavy bags and had them on the flight."

Pros: "Very good."

Pros: "This was my first time using China Airlines and it won't be my last. This was a superior flight with a wonderful flight crew and clean aircraft. We flew them roundtrip from Okinawa to Frankfurt. Highly recommended."
Cons: "Nothing."

Pros: "Thank god I had some good movies while I was fighting for elbow room in my middle seat, that I didn't select."
Cons: "No pre seat selection stinks.. If you wait til you are at the airport then you are screwed with a middle seat for a 12 hour flight!!"

Pros: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."

Pros: "That we were provided with seat belts."
Cons: "The level of uncomfortableness rivaled that of Spiritair. From friction burns on the knees from the seat directly in front of you, to virtually hosting your front neighbor's head in your lap when they recline. And I'm all of 5'8"! Even though easily +90% of the passengers were Americans, Australians, New Zealanders and Europeans, and that the flight was between 2 English speaking countries, we were addressed in Mandarin Chinese. Reminds me a bit of Air Canada with their often French bias."

Pros: "The crew members were nice."
Cons: "The seats are small. The food was not that great."

Cons: "Was told I had a window seat but actually had a center seat in the center section"

Pros: "Everything"

Pros: "The flight and crew were very good. About one hour flight and they served a hot sandwich snack."
Cons: "The flight was delayed by a half hour."

Pros: "On time, friendly people, airplane not too crowded, vegetarian food was good, luggage unloaded quickly so little waiting upon arrival in Taiwan."
Cons: "Carry on luggage weighed 9 Kg and they told me I had to remove some things. Suitcase was standard carry-on size, fit well into the display frame. I had plenty of room in the two checked in bags but they had already been processed and moved out on the conveyer belt. Never heard of such as small allowance for carry-on luggage, at least on Delta, United and the other airlines I generally fly. My impression was that this rule was not much enforced since I saw many carry-on bags bigger than mine and judging by the effort I saw when people put them overhead, they likely were heavier than mine."

Cons: "They make you stay in China overnight EVERY flight layover......even by saying the weather is bad......others on my cancelled flight told me they'd waited 2 days for a flight but keep being sent back to a hotel"

Pros: "Nothing to really like was overall ok"
Cons: "Extremely small seat and seat area ,barely able to move . ( 5'8 180 lbs male )"

Cons: "Seat belt"

Pros: "Yes"
Cons: "Vegetarian Food need to Improved."

Pros: "Yes"
Cons: "Vegetarian Food need to be Improved...."

Cons: "No entertainment facilities available even in business class"

Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"

Pros: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."

Cons: "very delayed flight in addition slow flying what should have taken 52 minutes ended 1 hour 20 min to add to that poor cabin crew management of Business Class disembarking excruciating slowly added another delay of 20 minutes!"

Pros: "Cool and excellent service."

Pros: "Entertainment was good."
Cons: "Sadly one passenger in front of me talked loudly, for 7 hours straight, took an hour to sleep then talked again for the remaining 5 hours. Not airline fault"

Pros: "Malayasia airlines made me sad since they left my luggage in KL on my trip to Shanghai today. The agent in Shanghai was really bad to handle situation. He doesnt care at all. No one from Malaysia Airlines showed off to explain the situation. Me and my wife dont have any clothes to change. Very bad"
Cons: "Malaysia airlines need to Change the behavior of the staffs in shanghai especially the agent or the station manager of MAS"

Cons: "Frustrated"

Pros: "cabin crew very friendly and professional"
Cons: "Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar"

Cons: "It was delayed by 15mins due to heavy rain but it was OK as everything else was on point"

Cons: "No seat back entertainment. Very old plane."

Cons: "I haven't even made it to my destination yet."

Pros: "Excellent crew. Good food. Comfortable seats even in coach."

Pros: "The flight was pleasant, the staff were delightful, and the plane (a new 737-800) was very comfortably configured."
Cons: "Check-in took an intolerably long time (45 minutes)."

Pros: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"

Cons: "This is the second time - once on the way to Kuala Lumpur and on the way back that we boarded late and thus missed my connecting flight. Sadly Cathay and Malaysia air (which was the airline Cathay used for the return leg of this trip refused to help and put me on an earlier flight forcing me to stay an extra 6 hrs at the airport while being sick."

Cons: "Quick transfer"

Pros: "food was good and overall good economy class flight"
Cons: "distance between rows seems shorter than other airlines such as Emirates"

Pros: "Web checkin and Baggage Drop were precise which saved time. Few passengers do not matter these two (2) important features but this is efficiency to a minimum!"
Cons: "None"

Pros: "The crew was very pleasant and professional. . The food bland but warm. But the seats were microscopic"
Cons: "Seats were tiny. My knees pressed to seat in front of me. I’m 73 inches tall"

Cons: "Worst food ever."

Cons: "The crew at the check in counter were generally helpful and courteous, however the staff on the flight we're often short or generally rude; thus continuing the airlines reputation for poor service. The food wasn't great either, but we knew to expect this and brought food purchased from Sydney airport (which was a saving grace)!"

Pros: "There was not much entertainment for kids .. and a"
Cons: "Food was not at all good.. there was not any food at dinner for vegetarians and also for breakfast"

Pros: "Not enough elbow space between fat passengers"

Cons: "There wasn't a food preference option when booking through kayak."

Pros: "Not much. Probably only the check in from.Phnom Penh. Haha checked through to Melb"
Cons: "Couldn't check in online to secure reserved preferred seat section. No boarding passes printed on long haul section. Fight delayed, arrival delayed. No terminal parking for aircraft, which meant catching a bus to terminal. Not impressed at all. Why bother with frequent flyer class if it's not going to apply at all as business flyers."

Cons: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."

Pros: "I got there eventually"
Cons: "The delay"

Pros: "I like their timely service and cleanliness."
Cons: "Nothing"

Pros: "Nothing remarkable"
Cons: "Nothing unremarkable"

Pros: "Crew seems friendly."
Cons: "Business class food is not that good. Menu were not provided so when time to take the order, we have to decide quickly."

Cons: "Had to change gates last minute in Kuala Lumpur. Since security is at the gate, that meant going through security twice. When we went to the new gate there was much confusion among security staff as they were not informed of the gate change."

Pros: "Efficient and quick to load the plane and then take off."

Cons: "On both flights, i did not get the seats i had specifically booked..."

Cons: "It appears the staff don't want to be there, long check in queues, poor in-flight service, average food, not even offer water in-flight, plane was dirty, entertainment average, not at the standard for a full service carrier."

Pros: "Whilst I realise this is an Asian airline the warm roll was very doughy & tasteless & the breakfast wasn't at all good."
Cons: "The warm roll was doughy & tasteless & the breakfast choice was not good at all. Would suggest a yoghurt & cereal option for non Asians."

Pros: "The crews are friendly."
Cons: "Foods was not good for my standard. Below average."

Pros: "Nothing"
Cons: "Two hour in late and still waiting for boarding. Awful experience..."

Pros: "Service in the plane"
Cons: "Service at the airport."

Pros: "Routing convenience if you are heading to Kuala Lumpur."
Cons: "Business class service falls short of other comparable airlines. Extensive auction of business class seats packs the cabin resulting in full fare passengers not getting a service representative of the class fare. Wines offered could be better."

Cons: "Flight canceled last minute! Lost my connection back home. Still no news about pay back. Had to book another flight on my own expense."

Cons: "Lost baggage on direct flight"

Pros: "The flight was on time"
Cons: "The boarding process was a waste of time"

Pros: "Comfort ok"
Cons: "I'm a 4 years Globe trotter Malaysia airlines is one of the worse companies I know my backpack new generation for great traveller by few months before at $600 form Kathmandu been torn up ( tear ) with shoes print on my backpack I'm not recommend this companies to anyone it was my first and last time I used ."

Pros: "The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable."
Cons: "Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge."

Pros: "Crew was kind"
Cons: "Very bad smell in the cabin, and not very clean"

Cons: "I realize not always the fault of the airline themselves but the over 3 hour delay caused me to completely change my plans in KL."

Pros: "No , blankets ."
Cons: "Cleaner restrooms, blankets and verbal offers"

Pros: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Cons: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."

Pros: "Both check in and in flight crew were very nice and helpful."
Cons: "Snack option"

Pros: "Plane was good (Economy class)"
Cons: "Food"

Cons: "Excellent"

Pros: "Not sure"
Cons: "I didn’t like how rude the staff was. I also don’t like the fact that my luggage was misplaced and I’m on the other side of the world without my things."

Cons: "Bad airline"

Pros: "nothing"
Cons: "everything. no consideration for vegetarians?"

Pros: "Don’t expect to be treated too well, it’s no bad but let’s face it Chinese service customer is just okay"
Cons: "There was only one meal, not very special."

Pros: "Fast, easy and comfortable."
Cons: "No internet acces in Shanghai."

Pros: "Never taken"
Cons: ".."

Pros: "It's cheap."
Cons: "The air ticket from Shanghai to Wuxi is not an air ticket. It's a bus ticket! I had to stay in the coach 3hrs. I can't believe you guys never mentioned about it! Disappointed!"

Pros: "Overall okay !"
Cons: "The quality of your head phone is totally below standard. The sound quality is really bad and ruins the novelty of a "just released" movie. Please get proper headsets..... what you are doing now stinks of "cost saving". The breakfast variety was not good.... not balanced ... a complete "mish/mash" ....semi East meets West. Please get someone professional to put a proper breakfast menu together"

Pros: "Cheap, economical option. Swift processes."

Pros: "Services friendly.no"

Pros: "Very clean"
Cons: "I wanted water but the staff couldn't help."

Pros: "Very efficient staff. Great operating system"

Pros: "I was lucky enough to travel on the 777-300 new config business. Pyjamas to boot, never had those in biz class before. Hats off to China Eastern, exceeded my expectations and beat the competition. Gutted my flight is with Lufthansa from Shanghai to Frankfurt. Will definitely be looking to fly with them again. Can't comment on economy as didn't get chance to look around."

Pros: "The Shanghai Air 737-800 are super from Shanghai - Bangkok For $750.(approx) r/t BKK to Honolulu....I will fly with you every time.. the prices attract me...."
Cons: "No problems"

Pros: "Free meals were great. Movies were awesome."

Pros: "Seat is cofortable."
Cons: "They shoud put cups in toilet . Sometimes they don't, flush all papers."

Cons: "Delayed flights, we missed other flights"

Pros: "corteous, helpful"
Cons: "Obliged me to buy a whole new return ticket when checking in for reasons beyond my control"

Pros: "I feel comfortable and feels like I'm just on a bed ."
Cons: "The stewardess don't know how to speak and understand English well"

Pros: "Nothing"
Cons: "My flights were canceled because of a rule that should have been told to me."

Pros: "Nothing. I'm $800 poorer now."
Cons: "Everything. I was at the airport ready to go and they would not let me fly."

Pros: "Delayed"
Cons: "Delayed"

Cons: "The while expereince"

Cons: "Delayed for a whole day!"

Pros: "Nothing."
Cons: "Too much to list."

Cons: "Luggages lost but didn't provide necessary help"

Pros: "Considering the low price, it was an excellent experience!!"

Pros: "I liked it being nonstop."
Cons: "I wish I had more leg room."

Cons: "Delayed for 90 minutes because of some not well explained reason."

Cons: "Late."

Pros: "Price."

Pros: "i had a seat on a plane to go home"
Cons: "everything else"

Pros: "It was good"

Pros: "Beer"
Cons: "One wheeled landing was sketchy."

Pros: "The worse experience I have ever had"

Pros: "You can't beat that price!"
Cons: "Delayed in Shanghai"

Pros: "none"
Cons: "all China Eastern staffs have no idea on the bus shuttle to Hangzhou, which is bought part of the China Eastern itinerary."

Cons: "They stole items from my luggage. Stole my electric toothbrush and my wife's. Also stole her hair drier."

Cons: "Didnt deliver baggages on time"

Pros: "Nothing"
Cons: "Delayed, delayed, delayed"

Cons: "The tray tables weren't even so the food tray tended to slip down. You had to use your knee to hold it up. Movie choices were very limited. Movie entertainment had to be stopped rather early because of the earphones. Why not issue ear buds instead so we could finish movies to the end the flight. An announcement has to be made for ignorant passengers who throw toilet paper into the toilet bowl that don't flush them down. Bread rolls were passed. Not never to passengers by the window."

Cons: "Too much delay."

Pros: "The check-in clerks in LAX were very helpful and polite."
Cons: "When I had my layover in China, I had to receive my bags and find a hotel. I would have hoped that my bags could atlas been held by the airline or sent straight to Japan which was my final destination."

Pros: "The price was great! So a little discomfort was ok. I'm happy with it & I would fly with them again."

Cons: "It's feeling too cold. No good!"

Read more about Japan Airlines
COVID-19 information

Safety measures for airlines flying from Sydney to Shanghai Pudong Airport

Airlines flying from Sydney to Shanghai Pudong Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Sydney to Shanghai Pudong Airport

Mandatory masks

Masks required on board, masks provided on flights from Sydney to Shanghai Pudong Airport

Social distancing seating

Middle seats unavailable to book on flights from Sydney to Shanghai Pudong Airport

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Sydney to Shanghai Pudong Airport

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