Book Dollar hire cars in Chicago

Chicago, IL, United States
1 Nov — 8 Nov
Chicago, IL, United States
Mon 1/11
Noon
Mon 8/11
Noon
Driver's age:

Pros

" and accommodating."(in 1049 reviews)
"We had a ."(in 361 reviews)
" was friendly and helpful"(in 389 reviews)

Cons

"I will dollar again."(in 256 reviews)
"The was bad."(in 326 reviews)
"The conditions were terrible."(in 2963 reviews)

Reviews for Dollar in Chicago

Overall rating7.0 GoodBased on 475 reviews
Cleanliness
7.7
Comfort
7.4
Overall
6.9
Pick-up/Drop-off
6.7
Value for money
6.9

Recent reviews

Traveller rating
83
59
54
47
0
Find reviews that mention:
10.0
Cons:Maybe just a tad cleaner. There were these sticky droplet spots all over the dash and below the vents, but otherwise everything was great and quick.Reviewed 12 Dec. 2020
review fromkayak
2.0
Pros:The staff communicated with us about the delayCons:I didn’t end up renting a car because the wait time was 2.5 hours. I had to go spend 4x as much on a neighboring rental companyReviewed 17 Feb. 2021
review fromkayak
5.2
Pros:staff very nice but I feel that we were ripped offCons:we booked a standard SUV we were told they did not have them and said the car booked was the same as a standard car, they then charged an extra $400+ to get the car we booked. there is an outright attemt to get you to up grade and over charge you. I will not book through a comparison site as the they have no control over the car hire companies. I feel very hard done by.Reviewed 3 Dec. 2016
review fromkayak
2.0
Pros:Absolutely nothingCons:I waited at the counter pick up my car from the airport location in Chicago Illinois for 35 minutes not one person showed up to help me I called the helpline their 1 800 number I was hung up on 3 different times and never got anybody on the line to help. I ended up not even renting the vehicle I would not recommend this company I would not recommend this company, how do you have nobody at your airport location, At 10:30 in the morningReviewed 1 Jul. 2020
review fromkayak
7.6
Cons:My rental broke down. Spent 30 minutes trying to get hold of someone on their emergency number and never did have success through that telephone numberReviewed 22 Sep. 2020
review fromkayak
8.0
Pros:ConvenientCons:Cars were not is good shape, was in working order but the condition was not greatReviewed 30 Sep. 2020
review fromkayak
4.4
Cons:The wait to pick up the car was HORRIBLE!!!! To make matters worse they had charged me over $98.00 to refill it with gas when I had already filled the car before returning it. The total miles traveled was 82 when the average miles per gallon on a Corolla is approximately 35. That means at best I used probably 2 1/2 gallons. It was only after asking to speak with a manager, completing a survey and providing Dollar with a copy of my gas receipt for $5.00 and 2.519 gallons that they reversed the charges. Even with the receipt I was still charged approximately $14.00 for gas due to purchasing it 32 miles and not 10 miles from drop off. That would mean that I used approximately one gallon of gas with 1.59 gallons of a full tank which was more than when I first picked up the car. I have rented cars for 30 years with sons working for both Enterprise and Budget and not one bad experience. We will NEVER use dollar again!!!Reviewed 3 Feb. 2020
review fromkayak
5.2
Would not recommend.Pros:Car was clean and ran fine. Return process was easy and fast (once I found the return center in the maze of Ohare).Cons:Reserved economy car for 6 days, received a large SUV for 5 days. Had to pay for an extra day and much more in gas as my travel included a lot of driving. Total cost for a car I didn't want was $550 for 6 days (not including gas). Check in was unprofessional. TV blaring, front desk woman half asleep behind the counter yet smacking on a bag of popcorn. Check in person trying to talk me into a sports car that was much more expensive (bc they are dope) and upgrades I was not remotely interested in. Overall annoying experience.Reviewed 7 Jan. 2017
review fromkayak
2.0
Cons:I was charged over $600 for a rental that was booked originally at $268. I was not able to return the car on time due to weather. I kept it an extra 13 hours. Dollar said I had to pay a “weekly rate” for 5 days. In essence, I was charged nearly $350 for an extra day.Reviewed 9 Feb. 2021
review fromkayak
9.2
Pros:The gentleman who helped was very niceCons:I was told I got an upgrade... it did not feel like an upgrade... maybe next time I will be given an upgradeReviewed 12 Nov. 2020
review fromkayak
8.0
Pros:The car we received was as expected and very clean. The drop off was very easy and quick.Reviewed 8 Mar. 2021
review fromkayak
3.2
Charged for 'express fuel'Cons:Chicago Midway -- the rental itself was not very clean on the exterior and the paint was pretty beat up. That aside, pick up wasn't exactly pleasant, but... That's sort of the norm with some airports in my experience. I was charged $15 over and above my original rate for something called 'express fuel.' My understanding is that if you use the car for less than 75 miles, regardless of the gas you put into it before returning, you are charged this rate. I don't have the slightest idea why they would encourage renters to put more miles on the car by punishing them if they drive <75mi, but that was the case for me. The aspect that bothered me most was that the attendant made no mention of this surcharge when I returned the vehicle. So yeah, topped off the tank, no damage to the vehicle, returned well before the time I rented it for, but still was charged for express fuel.Reviewed 7 Jan. 2016
review fromkayak

Where can I find Dollar hire cars in Chicago?

5150 W 55th Street, Dollar car hires

Address

5150 W 55th Street

Hours

Monday08:00 - 20:00
Tuesday08:00 - 20:00
Wednesday08:00 - 20:00
Thursday08:00 - 20:00
Friday08:00 - 20:00
Saturday09:00 - 17:00
Sunday09:00 - 17:00

Phone

+1 866 434 2226

Address

10255 West Zemke Road

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 866 434 2226

Good to know

Most popular location

10255 West Zemke Road

Most popular car type

Intermediate

Average price

$90/day

Good deal

$72/day

Top tips for hiring a car from Dollar in Chicago

  • 25% of our users found a car hire from Dollar in Chicago for $72 or less
  • Intermediate car hires from Dollar in Chicago are around -4% cheaper than other car types, on average

FAQs about hiring a car from Dollar in Chicago

  • On average a car hire from Dollar in Chicago costs $90 per day.

  • Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Dollar in Chicago.

  • Dollar has 2 car hire locations in Chicago. Take a look at our Dollar hire location map to find the best car hires near you.

  • Yes

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