Find Cheap Flights from Adelaide to London Heathrow (ADL - LHR)

Service is not good

The food served was nice.

The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!

Excellent Service

Everything was good!

I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?

All was good. Crew pleasant. Boarding systems worked well.

Friendly and approachable cabin crew.

Boarding was not good. No clear announcement. No special boarding for star alliance gold member.

Staff was accommodating and friendly.

Aircraft condition, smelly.

Delay weather, not their fault

Service very good

Change in the inflight entertainment to more current programs and movies . Very poor limited choice . The toilet became out of use in the last hour of the flight . Very poor .

Nothing

When I buy a ticket through etihad website, I expect etihad service, even if it was operated by other airline. Air Serbia managed to loose my luggage on a direct flight between AD and Belgrade, and the plane was very old, without entertainment.