$333 Find Cheap Flights to Bandar Seri Begawan

Food could have been better. Too many passengers getting up and down all the time.

Delayed 1hour due to storm still didn't get window seat for third flight despite paying £240 extra to book them

Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.

It was an average flight. I would have expected more from this airline. Food, seats, service, etc was just average. I just give them some extra points for offering free WiFi on board with just a Krisflyer account.

Check in was easy through self-check-in kiosks just like domestic flights. Staff onboard were fantastic. Some "book the cook" good options weren't great, others really good. Entertainment options a bit limited to what I've experienced on Qantas. Overall a good flight though, especially for the price.

On time boarding I would like to see ground hostess to help transit customers to direct them to the right terminal and boarding gate. Last night, all the transit customers on SQ484 arriving Singapore had to merry go round to look for terminal and boarding gate to board SQ128 transit to KL Malaysia. We went to Terminal 3 taking the Skytrain to T3 and back to T3 to get out to look for different Skytrain to T2. On arrival t2, we had to go round to ask which boarding gate to KL. We only had 5 minutes to make to the boarding time at 6:55pm but we already spent more than 30 minutes running around to find the boarding gate. We were late at the boarding gate.

Flight was delayed by baggage loading onto the plane. This was attributed to "inclement weather" (some moderate rain) which could be said to be beyond the airline's control, but the problematic part was that the plane was boarded and doors shut so that passengers sat in a cramped plane with rising temperature (full flight) for an hour. The airline was aware of the status of baggage loading, they could have deferred boarding to keep passengers comfortable.

Food option Hindu veg to Hindu non veg request was unheard

Could not really fault anything. We had a really short time between flights (about 45 mins), and had to get across the other side of the terminal. But we made it and crew were helpful. Food was good and service for the kids was great.

Excellent- a lot of food Disappointed with the premium economy pouch- did not have toothbrush and tooth paste or socks. Other airlines provide them

I had a wonderful experience with this company. The staff were all very friendly and helpful. Our pilot was skilled and clearly experienced. The value for the price was excellent. I would definitely recommend them.

Very quick turn around, plane was in good condition, alles paletti.

My flight boarding was interrupted as gate staff said I needed visa in advance for Vietnam....

Instead of landing we had to go around and landed in Kuala Lumpur International Airport instead of Subang. Then we had to restart and arrived over 2.5 hrs late

As usual, poor communication on delays. No info, no updates, no apologies.

Boarding was nuts. Gate change. Delayed. No communication from gate staff. They seemed lost. Rest of the flight went well

Premium check in was worth it. Boarding process was a little chaotic. Seats were super cramped and I am less than 80kg and 180cm

It was good. The FACE check in at KLIA2 was not working.

should remind people who cough must wear the mask. A few persons surrounding keep coughing.

The flight delay... but bus from the airport be on time

The flight was on-time and we landed safely! But - toilets were tiny The seats were thin and very uncomfortable My seat rest wouldn’t tilt back so massive back ache after a while - the button had been removed. Seat back pocket was ripped Food was inedible- we’d ordered asian vegetarian - shockingly bad. The interior fit out was like the plane was 40 hard years yet it was a 787. No wifi.. no exterior cameras like Emirates.

Poor selection of movies and entertainment options. Disappointing food options in business.

Either the PA system of Brunei International Airport is of poor quality, or the staff making the announcement was not clear is reading the announcement. The staff at the gate also did not further announce to the passengers with regards to the rows for boarding. On board, the crew was of little to nil help. The only times they were around were during takeoff, "distributing" food and landing. And even during those times they were just there to get "their" job done with little to nil interest to "serve" the customers/passengers. They did not request the passenger in front of us to put his seat up during takeoff, they did not request the passengers to put their seat up during mealtime. The capability of the crew has dropped significantly in comparison to the old times. The crew is in need of better training.