Flights to Ko Samui (USM)

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Crew and food was amazing

Cons: Landing could be more softer

Pros: This flight nothign

Cons: Major delay, should have offered passengers water or beverages. Food was very poor, no assistance for transfer on late flight.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing

Pros: New plane and spacious.

Cons: No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

Pros: The airline better than the budget ariline

Cons: The agency that booked through not so cooperative and complicated

Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.

Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.

Cons: The food

Cons: No onboard entertainment

Pros: Not much

Cons: Left late with no explanation

Pros: New plane and spacious.

Cons: No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

Pros: Crews were good.

Cons: Seats were small and quite uncomfortable. luckily it was a short trip. If travelling long distance I ll have to consider a different airlines.

Pros: The boarding process was really fast and efficient.

Cons: No IFE was provided on this flight, so sad. There was a headset port in my seat but the airline didn't provide the headset so it is useless. Well the only thing that I can do on the plane was just sleeping.

Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Cons: Flight delay announcement could have been made much earlier

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

Pros: crew provided attentive and excellent service. Good food and beverage.

Cons: cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit.