Flights to Ko Samui (USM)

Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.

Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.

Cons: Connecting Time

Pros: Not much

Cons: Left late with no explanation

Pros: easy securityand boarding at kl

Cons: food bland

Pros: Couldn't find a problem

Cons: Nothing

Pros: I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again.

Cons: There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy.

Cons: Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane.

Pros: lot of turbulence, uncomfortable ride

Cons: entertainment system was good

Pros: The flight was smooth and we arrived safely and timely.

Cons: The inflight entertainment was broken.

Pros: On time

Cons: Nothing

Pros: Good seat, plenty of space for my long legs.

Cons: Boarding was a little disorganized.

Pros: Efficient flight

Cons: Surly check in staff.

Cons: Delayed for more than an hour..

Pros: Gotta love seats in business class that lie flat and even give you a little bit of a massage. Superb crew.

Pros: The ground supervisor offered me access to gold lounge. It was a nice effort since his boss said no to upgrade.

Cons: Flight rescheduled without accommodation offered. When asked for upgrade for flight as compensation for 18 hours lost time supervisor said no No vegetarian food options. Said they will compensate me for my expenses once I file a claim which takes months of pestering airline for.

Cons: The food