Flights to Ko Samui (USM)

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

Hard landing which gave passangers a shock.

We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!

He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.

Hard landing which gave passangers a shock.

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

Everything was great!

Nothing!

New plane and spacious.

No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty.

Flight time

Everything else

Food was less than marginal

They were polite.

Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want.

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

He is cheating telling normal taxi cant for two adualt and three chalidren to buy taket for double price for min bus or van , that person in charge is laieing and not respecting i hope to take acsing because they are the face of malysia visitor and i think no boday will except cheating even for one ringet . If need any details for the person can contact me.

Excellent as well!

Everything good as well.

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Crew was very friendly and responsive to my needs. They met it with a smile.

Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty.

Movies selection was great.

Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines.

Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England.

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!

No onboard entertainment

Whilst the main meal was ok, as far as breakfast on the LHR to KUL sector was concerned, by the time I was served my preference was no longer available. The crew member who served me made no attempt to see if another colleague had my preference available.

Quality of interior

Food

The boarding was on time. The crews were great. Food were good.

I reserved for a window seat but I still end up in the aisle.

The flight was cancelled and my itinerary was re-booked and going thru Melbourne to Perth. I lost half day of my life wasted in the Airport. The worst part of this change was flying on an old 737 thru Melbourne without the entertainment access for this long flight.

Excellent seat comfort & entertainment options. Food was average.

No vegetarian meal options

Everything. Just a simple, very short haul flight: nothing too complicated.

There was nothing to fault.

Excellent as well!

Everything good as well.

Crew on board did their best.

Because of an accident at Manila, all flights were delayed. This can happen, but the information provided by ground staff was far below standard. I assume they have procedures in place to inform passengers, and to make any estimations and guidance on what to do next. Absolutely no courtesy for passengers with connecting flights with different airliners. Usually, MH is a professional organisation, but this was an all time low in their service. Sorry.

Hard landing which gave passangers a shock.

Singapore airline is amazing, great service and quality entertainment.

None

I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections.

Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty.

Flight was late due to the eternal airtraffic mess at suvanabhumi whenever it rains

nothing out of ordinary

The aircraft has no or little serviceable inflight entertainment. The food offered on board is really bad. Any additional water has to be paid for

The quality of the food

The timing of providing the breakfast is too early

We went almost 4hours without water served

Easy check in and comfortable flight. The crew are very helpful.

Couldn't get my preferred isle seat or sit with my wife who was in a different row.

Nothing special

At least, they let me know the first delay but no further information was given to the 2nd delay. Also, neither the ground not on board staff seemed to be interested in Passagiers. Was a short flight interrupted by diverse visual ads and PRs..

They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline

New plane and spacious.

No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it.

Hard landing which gave passangers a shock.