Find cheap flights to Whitsundays

Pros: "They charged me so much for extra luggage even I prepaid online for extra luggage prior to getting to airport. Yet the ticket counter lady made me pay an additional fee and all together I ended paying more for extra bags fee than the ticket itself! both Virgin and JetStar are VERY stingy on extra luggage fees. I came from the US to Australia and traveled domestically while there with all the luggage that I brought from the US. So I had to pay so much in fees when my trip was already so expensive! It makes me reconsider wanting to travel again anywhere anytime soon, so discouraging! Also they make me take stuff out of my big suitcase and transfer to my carry on, in front of everyone at the ticket counter I had to open my suitcase and transfer some stuff so the weight is under a certain weight. Still they charged me for extra luggage. I came international on Qantas from USA to Australia, so all the domestic locations I went to I was charged"

Pros: "No problem apart from left a tad late"
Cons: "Na"

Cons: "An attendant working in the check-in was very rude. I was unable to check in using the kiosk so I requested assistance from an attendant near the kiosks.The attendant refused to assist me and told me to wait until the other attendant was free. That attendant then helped the white man next to me."

Pros: "Everything"

Pros: "fast boarding"
Cons: "Better Movies"

Pros: "Good service"

Pros: "On time"
Cons: "Never ever EVER book thru byo jet. Business breakfast was shocking obviously budget driven not presentation nor taste. Who declared that Arab cheese was consumable. Never book thru BYO jet"

Pros: "Great snack!!"
Cons: "I had a cold air vent blowing on me. Crew did nothing even though I asked 3 times to turn the AC down or provide me with a blanket. I will not fly on this airline again or recommend it to my friends."

Cons: "Un-personal and clinical in approach to guests...especially as we are paying guests! Had just returned from overseas, flying Qantas and Singapore airlines.... virgin was decades away."

Cons: "If I could give zero stars or negative star rating , I would!!!! The scale should have a zero as this is the worst airline in the WORLD!!!!!!!"

Pros: "23 kg baggage allowance, friendly staff, complementary in-air wifi, Virgin is awesome!!"

Pros: "The comfortable seats and refreshments"
Cons: "I did not know how to get a seat assignment so ended up in a middle seat even though I booked months ahead."

Pros: "An hour only"
Cons: "Nothing special"

Cons: "Delayed departure."

Cons: "Check in was horrible. Why have automated machines when they don't work and cause twice as much work for your employees. That was the only thing bad about me experience"

Pros: "Very nice staff"

Pros: "Comfortable seat than other airlines. Good movies choices."
Cons: "Didn't have wifi"

Pros: "Comfortable short flight"
Cons: "Over 4 hour delay and was told they had to wait for the paint to dry????"

Pros: "N/A"
Cons: "N/a"

Pros: "I liked everything but my chair was very uncomfortable but otherwise everything was great the staff were really good too"
Cons: "Uncomfortable chair"

Pros: "Easy check-in, on-time arrival"
Cons: "The snacks are very boring."

Pros: "Glad I wasnt conecting internationally..Plane problems..Other airlines might have offerred some compensation for 2.5 hrs late.."
Cons: "Otherwise fine"

Pros: "Helpful train people arriving and leaving Brisbane airporr"
Cons: "N/a"

Pros: "Flight crew were great."
Cons: "Got told to "sit back down and don't worry" when our first flight was delayed, after I asked the lady at the gate that we may miss our connecting flight. She put other customers on different flights to make their connections, but when I approached was denied, and ensured we would make out next flight. Missed the next flight and had to wait another 3.5 hours for the next flight, even after explaining the situation to a gentleman at the customer service desk, he said he could not help us, and gave my partner and i am $8 food voucher while we waited as a 'sorry'. Then on the way home another 30 min delay. horrible first experience flying, Was very disappointed in the customer service & missed my brothers wedding. I should have booked Qantas instead of Virgin."

Cons: "there were not enough desks to check in at brisbane so many people missed there connecting flights. I flew with Delta and the process was much easier. Simply just dropped my bags off. Was also told the flight was being held, then when I arrived at the desk was told my bags wouldn't make it on the plane."

Pros: "The new App for you mobile device is good. I enjoyed watching the movies to help pass the time."
Cons: "There is never enough room in the seats. I am not a big person, but when a big man is sitting in the seat next to me I do not have my own space."

Pros: "Everyone was super helpful and friendly."

Cons: "Wasn't happy that my suitcase was broken for such a short flight from Brisbane to Cairns"

Pros: "Boarded and departed on time. Good smooth flight."
Cons: "No window at seating. Disappointing for child traveller"

Pros: "Smooth flight, departed on time"
Cons: "Food"

Pros: "The free snack us an unhealthy chocolate..ok for spinning freeinflight ad but insulting to the intelligence of customers"

Pros: "Every aspect."

Pros: "Great pilot in very bad weather"
Cons: "No umbrellas offered on disembarkation in heavy rain"

Pros: "On time & comfortable, with reasonable food."
Cons: "Service from flight attendants wasn't as friendly as usual."

Pros: "good to include a free snack"
Cons: "Three of our party are coeliac and no gluten free option was available and the only choice we were offered was to purchase the gluten free cookie - which we declined. The picture in the back of the menu of the free snacks included a gluten free option so we were a bit annoyed that this wasn't available."

Pros: "All stages went well, which is just what we wanted after a very early start. We just wanted to get home with the minimum of fuss....and that's exactly what happened. Plenty of notice was given about the change of departure gate so that wasn't a problem. Friendly staff, nice snack and a good cup of coffee to keep us going."
Cons: "Just the seats. We flew Virgin both ways and overall had a great return trip. Thankyou"

Pros: "Everything was a pleasure, the staff, the flight were all great,I will definately be recommending virgin to all my friends. Thanks for making the experience most enjoyable!!"

Pros: "In flight entertainment app was cool."
Cons: "Flight was delayed quite a while and then had to switch planes after boarding another. After all the trouble and delay and switching aircrafts I couldn't even get a free coca-cola..."

Pros: "Free bag, easy going staff, very quick boarding, quite nice overall"
Cons: "Only the weather delay, but that cannot be helped."

Pros: ""

Pros: "Pleasant crew."
Cons: "Appalling that in this day and age, Virgin does not cater for gluten intolerance. It's not hard to have meals without wheat, yet there's never a gluten free option even when there are non-Pasta based dishes such as curries and stir-fries. Gluten intolerance is so common these days so it's unbelievable that Virgin doesn't try to ensure at least one of the dishes doesn't have wheat/gluten. A 5 hour trip to/from Perth to Brisbane is a very long time to have no savoury meals. I never thought I'd say this, being a loyal Virgin flyer; Qantas is looking more appealing as they cater for GF meals Alim domestic flight and have started to improve their customer service."

Pros: "Nothing"
Cons: "To start things off the women at the ticket counter to check us in was the rudest woman I have ever dealt with whilst traveling. I wish I had her name. It seemed as if she'd had something against us, this was in Brisbane by the way."

Pros: "Crew were very helpful and friendly. Mum needed wheelchair assistance and they made it easy for us."
Cons: "Only cow's milk was available for tea and coffee. No option for non-dairy. There were no snacks or sandwiches or hot food that did not contain animal products."

Pros: "Good points : Staff Aircraft Boarding Seating WiFi entertainment"
Cons: "Bad points: Meals/drinks (just ok....) Coffee :( (don't even think of it)"

Pros: "Being offered the emergency exit row as my partner is tall."
Cons: "Having to be at the gate 20 min earlier than usual to board a bus and be driven to the plane."

Pros: "Everything else was great with Virgin other than bus transfers to plane."
Cons: "Id prefer loading onto the plane directly at the gate, as with this flight today we had to be bussed from the gate to the plane which means loading onto the 20min earlier than usual for an already early flight."

Pros: "Staff were reasonable positive and trip was enjoyable."
Cons: "There was no on-board entertainment hence rated as POOR. Flight was delayed but that did not affect me - just arrived late."

Pros: "The fares are low and the overall flying experience is good compared to other discount airlines."
Cons: "Lowest fares do not include a checked bag and the cost is very high ($120 AUD) to add a bag."

Pros: "I love that economy has USB ports for every seat. Access to snacks and drink. Seat tilts back enough to get you by. Provided noise cancelling headphones is a major plus in my books. Extra room to spread out. I prefer Virgin planes over Qantas. Smooth easy take off and landing."
Cons: "The food was ordinary. Naturally I'm going to wish the seat went down further. The seat separators do not go up."

Pros: "The crew were not particularly friendly. They were somewhat abrupt."
Cons: "The crew’s attitude to passengers and manner of communication. The flight was delayed by about 20 to 25 minutes but there were no announcements about it or apologies for the inconvenience."

Cons: "No leg room."

Cons: "Cramped"

Pros: "Nothing special. Just ok. Crew friendly."
Cons: "Flight delayed by one hour. Seats pretty well worn. Hard on the derrière."

Pros: ":)"
Cons: ":)"

Cons: "They wouldnt let me board because they said I was 5 min late, yet I was 30 min before the flight. The internal Brisbane airport shuttle had a problem. They should have let me board because this was the airport’s fault. They charged me 75 extra dollars too. Very lame"

Pros: "nothing"
Cons: "getting out on time, complimentary food."

Cons: "I wish the land staff can be not so discriminative and please stop personal threaten against customers. Their bag drop leader Racheal is the most horrible person I have ever met in my life. Because of this horrified experience, I would never take Jetstar again."

Cons: "No complaints at all."

Cons: "Why are their flights always delayed?"

Cons: "We were delayed for 2 hours and 20 minutes flew into a storm, circulated in circles in the air for 30 mins, landed and had to wait for 3 HOURS inside the play due to lightning. If we left on time this would not have happened. Wort 12 hours of my life ever spent in an airport/plane. WILL NEVER FLY JETSTAR EVER AGAIN!!!"

Cons: "Lack of common sense by passengers with which door they should be using when boarding the flight. Crew may want to emphasis their directions more."

Pros: "They got me were I was going, just as it says on the tin."
Cons: "Don't know what hours they work, but the crew were clearly fatigued and couldn't be bothered. They were still polite but really just could not be a***d! Flight delayed by 20 mins and no explanation until airborne."

Pros: "The crew were great. Very clear on the p.a. System and good service."
Cons: "The seats were narrow and horribly cramped. No shaping to support your back and the tray table crushed my stomach and I am quite slim. Goodness knows how big people cope. We recently did a round The world trip with 11 flights and none were as bad as this."

Pros: "It was generally a pretty good flight. Timing was ok"
Cons: "The seats were a bit cramped."

Pros: "my brand new luggage was completely ripped."

Pros: "Great crew, efficient opperation. Exactly what I expected: no frills affordable flight for my holiday."
Cons: "The seats are fine for short haul but would be rough for a long flight"

Pros: "Staff was very polite it is just a shame that the airline don’t get the same standard of results the staff get."
Cons: "No vegan food options, No adjustable head rest, No entertainment, Will not choose to fly with them again."

Cons: "My outlet didn’t work on my seat so when I got into Balli my phone was dead which cause a lot of hassle with trying to find my ride figured out. I asked an associate if I could move and they said no. I also was charged $100 for baggage when it weighed so little because my payment didn’t go through online which I didn’t realize till I got to the airport. I chose jet star as a cheaper option but ended up paying way more."

Pros: "Very smooth flight and the best landing ever! did not feel or know we had touched down."

Pros: "Steward tried to make most of bad thing Flight left late"
Cons: "Flight left late Was Bali flight filled up with domestic passengers Crew not allowed to accept legal tender Seat broken, footrest permanently out partially Leg room compromised by things on floor Magazines and safety card dirty and pages stuck together Business not really business In Melbourne Long queues to get out. Line up for id. Line up again to surrender boarding pass. No special lines for business in Melbourne Took an hour and a half to get out of airport."

Pros: "Sleep well"

Pros: "Flight crew polite and helpful considering it was a full flight"
Cons: "Random carry on checks penalising customers, especially embarrassing for Asian customers pulled aside and penalised in front of others for overweight hand baggage. Apparently no consideration for cultural respect and saving face. I felt very badly for the lady affected. Hand luggage checks should apply to all or nobody - random checks are nothing but a price gouge. If you're going to do it, at least give a voucher of some sort or some kind of incentive to choose jeststar again. Extremely poorly thought out procedure."

Pros: "Budget airline- cheap and flights to many many locations"
Cons: "Budget airline- no complementary beverage and 7 kg weight restriction for carry-on luggage"

Pros: "One woman tried to help me after she recognized me asking for help from 75 minutes ago. But I will NEVER fly this airline again."
Cons: "I had no idea this was a budget airlines when I booked and I tried to check in on line and couldn't and then had major issues with luggage being overweight. The staff helping me wasn't helpful and at times rude making sure that my weight limit didn't exceed 7 kilos"

Pros: "Nothing"
Cons: "Our flight was delayed 5 hours for reasons unknown. More importantly, I wasn't aware that my carry on was to be weighed, and if it was over 7kg, I was to be charged $50. I will never fly this airline again."

Pros: "Jack at the customer service desk dealt with my problem in the perfect professional manner. He didn't stop until he found a solution for me. I was very impressed with this airline"

Pros: "Quick and easy boarding."
Cons: "No entertainment options."

Cons: "Hardly any staff, we had to load & check in our own bags. The mechanical baggage belt was initially not working so the lines of people waiting grew. There was no-one to explain what we had to do so we only printed our boarding passes, and didnt realise we had to ALSO print baggage labels, so we consequently lost our place in the queue. NOT HAPPY!"

Cons: "Children 12 and 10 booked online to fly to Melbourne for Easter. I rang the call centre to ensure they could travel together unaccompanied, as website was not clear. I was advised they could, and because I was concerned I asked this be noted on our booking so we wouldn't have any issues at the gate. I was reassured the children could travel and they made a note as requested. Turn up for our flight today and at the gate after saying goodbye to my children, they're stopped from entering the plane and I'm told they can't travel, despite the advice I received from the call centre and the note on our booking showing we were given this advice. We did everything right to make sure we could travel, just to be refused at the gate. Disgusting."

Pros: "Take off and landing was very smooth. Great staff"

Pros: "Onboard staff are friendly and efficient."
Cons: "Jetstar are unreliable, and do their best to extort more money from customers than the seemingly low initial price. Since they don't refund anything, if you need to make a change, they charge like wounded bulls and push you onto flights with inconvenient times and connections, then lie barefacedly, telling you the better flights are full."

Pros: "The flight itself was fine"
Cons: "We got told the flight was from the international terminal and we could not make it even though we were at the terminal 1 hr earlier. Had to pay additional $50 to get on the next flight. A lot of other people were in the same boat as us"

Pros: "No hassles, great flight. No issues!!"

Pros: "Plane didn't crash"
Cons: "I was informed 5 days in advance that my mid morning flight was cancelled due to "engineering reasons" via an unapologetic and unhelpful email. The burden was on me to reschedule (to a very inconvenient ultra early departure), and I had to twist the customer service fellow's arm to give me a beverage voucher in compensation. Then, when boarding I was mugged for my back pack. 50$ because it was over their utterly disingenuous 7kg "safety limit". It's not a safety rule - the CAA sets that. It's a revenue rule."

Pros: "I didn't get to fly as I had 3 brain surgeries in NY in May last year and I got sick and couldn't fly so I rang and no one could help me save the tickets so I'm very disappointed and won't use this app again. I have used this app so many times flying to America and back to Tasmania and this is how I was treated after 4 phone calls begging for help as it was the first trip my son and I were going alone as I hadn't seen him for two years. Qantas paid for my airfares to come home after surgery and I'll stay with them from now on"

Pros: "Even when delayed, the outcome is still alright. I love it when the pilot informs the passengers of the delay. The crew were really nice and the pilot too."
Cons: "The staff in the check in counter could be a bit friendlier. The person seemed angry ,no smile at all."

Cons: "Flights were delayed each direction."

Pros: "Happy with the whole process, all too easy"

Cons: "Not enough leg room"

Pros: "On time; baggage fees are by weight"
Cons: "Seats were not very comfortable; you pay extra for anything;"

Pros: "The prompt service and friendly staff"
Cons: "The flight delay which couldn't be helped"

Pros: "On time, fair price, friendly staff"
Cons: "Not enough leg room. Could not understand the announcements on the pa system. Inconsistant baggage rules."

Pros: "Hated the service. Added luggage at the Airport. Costly! Should make it comfortable i.e. "All Inclusive ""
Cons: "Stayed hungry and thirsty through out the flight. Asked for a blanket and no options were given. Cold the entire time Miserable Will never fly jet star. Which should be No stsr"

Pros: "Amenity pack and entertainment were good. More movies to offer would have made the entertainment even better."
Cons: "We flew business class and it didn't feel too much like a business class experience. Welcome drinks were a nice touch but from there the service was not very attentive, we had to ask for empty glasses and plates to be cleared after they sat with us for over an hour. The meal was not great - pretty lack luster. No priority bag tags and our bags took over an hour to come out the other end."

Pros: "Cabin crew"
Cons: "No vegan food option"

Pros: "The flight itself was mostly fine. There was pretty bad wind turbulence and the pilot handled it smoothly."
Cons: "The website didn't let us know that we would have to pay a huge fee at the airport to put our bags on the plane. There were only two and they were not overweight, and still they cost us more than our two seats cost us. Then when we got on board they made us move out of the extra-knee-room seats we had paid for and into regular seats. It was not pleasant."

Pros: "Nothing"
Cons: "Service is terrible, they constantly change the rules so its different every time. They don't serve beverages on domestic flights but they also don't let you bring your own. They charge per kilo for bags being overweight. They weigh your carry on plus your personal items which can only add up to 7 kg and will charge you if you are over even if by just 1kg. Do not ever fly with jetstar."

Cons: "Very cramped"

Cons: "excessive baggage fees unfair for international travelers...should state on their web site this airlines is not international traveler friendly we charge high rates for baggage so do not use us unless you have no bags...crew was unfriendly and land reps must get paid commission on what they can overcharge passengers."