The staff and crew on board were excellent. Business class however, was very weird. I thought we would have individual pods, but the way it was set up was unexpected. Not very private and If you wanted to lay down, you had to have an entire bed made up for you by the crew, rather than how Delta one works where you could just lie down whenever you feel like it. It was a 16 hour flight. I chose not to have my bed made, and that turned out to be a good idea because everybody who had their bed made had to wait for the crew to roll up their mattresses. So strange!
The staff and crew on board were excellent. Business class however, was very weird. I thought we would have individual pods, but the way it was set up was unexpected. Not very private and If you wanted to lay down, you had to have an entire bed made up for you by the crew, rather than how Delta one works where you could just lie down whenever you feel like it. It was a 16 hour flight. I chose not to have my bed made, and that turned out to be a good idea because everybody who had their bed made had to wait for the crew to roll up their mattresses. So strange!
Couldn’t request a vegan meal somehow but I noticed other people getting them
They announced food service but then never came around. We also couldn’t land so kept trying to get to runway and then had to come up and go around happened like 3 times and cause the child next to me to start throwing up
The recline on the seat in front of me came back so that I was staring at the top of the man’s head in front of me the whole trip. He refused to bring his seat back up twice every time he was instructed to do so and only relented when he had a tray of good in front of him. And then right back in my lap!!! Horrible man!! I complained to the staff multiple times, but no one would address the issue. Otherwise, it would have been a perfect flight.
Carring crew, nice ambiance of the cabin, comfortable beds, good food well served. We liked everything.
The pilot tried to make up for lost time due to delays that were out of her control. She communicated the issues openly and clearly and made every effort to do what she could to alleviate issues.
2 of the 6 economy toilets were out of order. Drinks were not offered often enough - you have to order on-screen, which is often unavailable. Snacks and Milo ran out very early. Crew was fine but I think there was a sticking issue
Flight attendants are always pleasant and helpful. Pilot kept us updated.
Just a hiccup being added to the NZ Traveller Declaration a bit late.
Boarding instructions on one leg of my journey were not well communicated at the gate (Melbourne to Auckland)
Business class seats and amenities were excellent, crew very attentive. Slept well. Food good, lounge experience nice. Would fly them again. A350 aircraft excellent, very quiet.
The flight attendants were extremely friendly and helpful. Everything ran on time. I highly recommend Fiji Airways.
The experience was lovely in every respect. The crews were delightful.
Very clean aircraft. Friendly staff. New plane. Food quality was good. Not my flavor but I saw the effort.
Fiji Business Class was value for money. Would do again for a long haul flight.
1.5Hrs to get from plane into terminal. Long wait. Flight to NZ 1 he late
Flight full. 'Volunteers' to check hand luggage. Checked hand luggage is lost
The part that really made for a poor trip was that we checked luggage, and it took 1.5 hrs. to get our luggage. This made it so we barely got to our next flight. We were the last ones on board.
Staff was very helpful, polite, efficient. Food was excellent. Business class seat very comfortable.
We recently flew on FIJI AIRLINES, what a breath of fresh air! From their customer service at the ticket counter/ Baggage check to the flight attendants on the plane! When I bought the tickets they were the least expensive too! I took a picture of one of the flight attendants scoop up a very fussy baby and walk her around the plane, to give her parents a break. I would love to submit, but don’t know how. Meals were great, also complimentary beer and wine was a pleasant surprise!
It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations
I really appreciated the fact that when I checked my bags at the Quantas counter after arriving from an international flight an hour early, the agent noticed I had a very long layover. He then found an earlier flight that allowed me to get to Cairns several hours earlier than I planned. That was amazing because I had already traveled over 20 hours and wasn’t looking forward to such a long layover. It allowed me to see my daughter and grandchildren much earlier (it had been two years since I visited last).
Qantas cancelled my flight for no good reason and rebooked me into a middle seat.
The flight met my expectations. It left and landed on time
Everything as good as can be if one flies economy bit not enough toilets!! People were queuing during the whole flight - there are really not enough toilets!!!
Flights delayed multiple times, travellers requests for updates ignored. Qantas continues to desatisfy travelling basics.
They actually held the plane for a few minutes and had someone at the escalators from Qantas checking to see if we were almost at the gate and radioed ahead to tell them that we were on our way. We called down to the person and gave her our names, coming as fast as we could.
Better food, hotter coffee, otherwise it was a very smooth and reasonably comfortable flight.
First time flying in Qantas. There is zero WiFi on the flight to/from Australia. Crew was great both routes - very attentive, personalized service. Pleasant staff throughout.
Packed flight. Urged to check carry-on before boarding only to discover numerous empty overhead bins after boarding. Challenging entertainment screen. After almost 20 minutes to arrive at baggage claim, waited over 30 mins before luggage was loaded on baggage claim carousel.
The return flight has been a nightmare. I am stuck in Singapore right now because PAL has not managed to resolve my return to Manila. The engine blew up on take off
No power on an 11 hour flight? What a joke. Crew did not come by enough to get trash or offer water.
The food was good but could be better. Also, less salt would be nice.
I was thrilled with this flight and look forward to flying again with Philippine Airlines in the near future…thank you
The seats were very comfortable. The menu was excellent. The service was very good.
The flight was cancelled. I never flew with this airline
I am a tall person so the seat was rather small for me lucky for me it was a short flight or i would not have been able to fly long distance in a seat that size.
PAL Airlines is always delayed most of the time. Please try to avoid it.
Philippine Airlines needs to do better in giving access to wheelchair. My uncle is PWD and they let him walk to boarding. It happened both inbound and outbound flights
Need to upgrade the lavatory it was very filthy and disgusting. Very poor hygiene.
The boarding was fine , staff nice. Seats are always so awful on every plane. They need to make more room for passengers. Although Air north does not have televisions,, every airline should model the experience of flying with them. . Small meal , drinks, and a warm cookie. It’s a lovely airline with very friendly staff and I always look forward to flying with them.
Flew in Business Class. The new AC lounge at SFO is one of the best I’ve been to with a spacious design and an open air deck. Flight itself was on-time and as expected overall.
Flight was ok but being left waiting for over 2 hrs at baggage claim at destination and there being no air Canada reps on hand was totally unacceptable especially after you charged $31.50 to check the bag !! This should be refunded .
Terrible experience. Air canada is the worst and Kayak website is also not transparent.
Cancel because of maintenance issues. rebooked next day and then the replacement plane 3 hours late.
No food, not even snacks on the 6hr flight from Newark to Vancouver! The movie collection made up for it though and they did come around with drinks twice. Just good to know so you can eat ahead/bring snacks onto the flight. It was a bumpy ride induced by wind and rain but otherwise got to the destination safely and promptly.
Free ear adapters for movie screen and a snack with a beverage.
On the flight back from SFO to Vancouver ..the crew was less than professional. They completely missed asking if I wanted a drink (and I was awake at all times) and I had to walk to the back of the plane to ask for a cup of water to take with my medication. Also, there was a charge for ear adapters for the movie screen which were given out free on the flight from Vancouver to SFO. The flight from Vancouver to SFO had pleasant crew members. What a difference in the flight back.
Air.Canada assisted passengers with hotels, cabs, and accommodations when the flight was delayed because of mechanical problems.
I got hurt and needed a wheelchair. They were excellent. I also appreciated the fact that they kept me informed thru out the whole trip regarding boarding, gate changes and luggage info.