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A shameful national carrier. Service has gone down from the highs of a decade before. You don’t feel the Filipino hospitality. It’s an aging fleet. Nil comfort, and I flew premium economy.

Crew excellent calling me by name ! Only downside was no inflight WiFi

Flight left and arrived on time. Preloading area in Manila could use some help. Area needs to be bigger to at least seat the passengers while waiting. Crew is great nonstop to MNL is a game changer.

Ground and flight crew very courteous and professional. Seats are just ok. Entertainment could be upgraded with newer movies. Food was not good at all.

Flight was cancelled and rescheduled to 205 in the morning at the peril of passengers. No hotels provided by the airline. Passengers left stranded at airport. Not acceptable. I was able to get a hotel at my own cost outside of the airport. No reimbursement. Won’t be my choice in for future travels.

first time flying PAL/WAMOS, ang got to say, i’ve had much worst… the good: - front sitting is not too bad. legroom is pretty good considering economy standards. - staff is friendly and pleasant, starting with checkin, boarding and flight. not unforgettable, but pretty good. the bad: - boarding: stick with rules. besides priority sitting, when you say board from certain range of numbers (starting from back), make sure you let everyone know to stick with this… not with everyone letting in all at once! - food: had fish ad family members had beef. both are quite bad (saying this nicely). the fish is dry, whilest beef is rough as leather. both tasteless. - washrooms arr dirty! - seats, though good legroom, not much padding, hard on the backside! - entertainment: feature movie is the bachelor (circa 1999). no music offerings.

Bad experience... Flight schedule should be on time, ours was 2 hours delayed both ways ,Mla-Panglao-Mla. Priority lane for Seniors & PWD should be practice but our Panglao-Manila flight, both priority & regular lanes boarded the at the same time, the only difference is that we were coming on 2 different lanes. It depletes the purpose of priority lanes.

I like the non stop flights…..saves you time. Just the food at the economy…..i wish they make it look appetizing. But otherwise, i would still fly with PAL.

I was thrilled with this flight and look forward to flying again with Philippine Airlines in the near future…thank you

This trip was canceled by the airline and we have never been repaid or rescheduled despite many inquiries.