Daily cleaning, installation of cabin HEPA filters on flights from Brisbane to Tokyo Narita Airport
Most visitors from Brisbane will not be allowed to enter Tokyo Narita Airport.
Visitors from permitted countries will not be permitted to enter if they have been in a banned country in the last 14 days. All foreign nationals without a re-entry permit will need to apply for a visa.
Restriction do not apply to Japanese nationals, holders of permanent or long-term residency permits with a re-entry permit or re-entry confirmation letter, spouses or children of Japanese citizens or permanent residents, direct relatives of Japanese nationals.
For more details visit the Japan Ministry of Foreign Affairs.
Read more about travel restrictions for Tokyo Narita Airport
Visitors from Brisbane will need to quarantine for 14 days upon entering Tokyo Narita Airport.
Visitors from Brisbane must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Tokyo Narita Airport.
Written Pledge Form
Masks: Required in public spaces.
Restaurants: Open with restrictions
Bars: Open with restrictions
The Narita Express will bring you from the airport to the central Tokyo Station in around 53min. It’s a high-speed train line that leaves the airport every 30min. The airport is 60 km from central Tokyo. It costs around ¥3000 (A$ 36) one way.
Yes. Both airports provide a full range of dedicated services for people with reduced mobility. Alert your airline that you will need assistance at least 48h before you travel. The airline will then connect your request with the airport staff who provide this service as standard, without a fee.
Yes, the airport has one full-service hotel on-site, as well as a capsule hotel in Terminal 2 for short hourly stays. These are single or twin rooms with full-size beds, TVs, snacks, and a drinks service. Children over seven years of age are charged the adult rate. There are also nap rooms and full shower facilities to refresh. These are particularly good for people with early morning flights or who are in transit.
Flying to Tokyo Narita Airport from Brisbane requires at least one stopover, as there are no direct flights for this route. The shortest flight duration is 14h 25m.
The cheapest return flight ticket from Brisbane to Tokyo Narita Airport found by KAYAK users in the last 72 hours was for $2,155 on EVA Air, followed by Cathay Pacific ($2,712). One-way flight deals have also been found from as low as $624 on Jetstar and from $660 on Fiji Airways.
If you are looking for a flight deal from Brisbane to Tokyo Narita Airport, look for departures on Fridays and avoid leaving on a Sunday, as it's usually the priciest day. When flying back from Tokyo Narita Airport, Friday is the cheapest day to fly and Monday is the most expensive.
Brisbane and Tokyo Narita Airport are both served by 1 main airport. You will leave Brisbane from Brisbane and will be arriving at Tokyo Narita.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Brisbane to Tokyo Narita Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tokyo Narita Airport from Brisbane is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Tokyo Narita Airport with an airline and back to Brisbane with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tokyo Narita Airport from Brisbane up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Again seats space could be better. Crews were very attentive."
Cons: "Other passengers reclining their seats could be a nuisance..."
Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."
Pros: "The service, foods , sack ,"
Pros: "Food, service"
Cons: "The space"
Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Pros: "I liked the size of the cups for drinks: smaller than usual."
Cons: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."
Pros: "The crew was amazing. It was my first time flying so I was a little nervous but they made me feel safe and welcomed. The friendly crew was honestly what made the whole experience great."
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Pros: "Singapore airlines never disappoints"
Pros: "Arrived on time."
Cons: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Pros: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Pros: "Got bumped to Business Class"
Cons: "I liked everything"
Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"
Pros: "Food was pretty good. Loved the Weiss ice cream bars"
Cons: "Most uncomfortable seat ever. Wouldn't recline. TVs small and poor quality. Sound patchy. Not a pleasant flight. Must have been an old plane."
Pros: "Short flight"
Pros: "Loved the food/Movies/seats."
Cons: "No air vents and the cabin was very very stuffy and warm for many people. I’ve never heard one child cry for 7+ hours before until this flight. But everything else was decent to say the very least:)"
Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"
Pros: "It’s worth it to pay a bit more for the extra legroom seats."
Pros: "Excellent attention to service and comfort."
Pros: "Staying in a hotel for 24 hours."
Cons: "Not actually making it to Japan."
Pros: "The seats are very comfortable. There was ample entertainment."
Cons: "No complaints at all. They are very professional and I would chose them again."
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Food and good service"
Pros: "friendly staff top Service top Inflight"
Cons: "old aircraft, no usb or power point charging. choice of 5 movies"
Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Pros: "I like the personal TV, my foot rest and water holder frequent water serve,"
Cons: "For me coffee is too strong, and I like the food on the way to Tokyo better than on the way back to LA"
Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Cons: "My Vegan meal was terrible."
Pros: "Staff managed to change seating due to height. Very accommodating."
Cons: "Entertainment console dated. Sound very crackly. Video images not sharp."
Pros: "Clean aircraft. First rate and very attentive cabin staff. High Quality food and mid flight snacks. Its clear a lot of thought has gone into the making and running of this airline. My first experience and quite frankly I will fly SIA whenever possible."
Cons: "Cabin was to me a little warm during initial taxi at LAX. But not overly so."
Pros: "The service and fast flight"
Pros: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Cons: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Cons: "Old plane. Old in flight entertainment."
Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Pros: "Touch screen entertainment system with great variety of programs. Good food, clean cabin, friendly crews. I'd fly again on Singapore Air over other domestic airlines and Japanese airlines."
Cons: "Sound quality of ear buds was not good. No issues if you travel with your own."
Pros: "The service in coach was very impressive! The flight attendants could not be more attentive! I can only imagine how it would be in business or first class."
Pros: "Made Econ class feel like biz :)"
Pros: "The best long leg flight I've been on. I managed to get a whole row to myself and that made the 12hr flight so much better. The crew was very professional, kind, attentive, and it was grand."
Pros: "Almost everything"
Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."
Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "Consistently good food."
Cons: "Entertainment system sometimes froze, didn't remember where I was in the movie."
Pros: "Flight on time"
Cons: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."
Pros: "Leg room in economy is good, even for tall people. Food was actually quite good."
Cons: "Two of our family's seats would not recline, although they were not near an exit row."
Pros: "Singapore airlines was also great and I very much enjoyed that flight even though it was 10 or more hours. The good was great and same for the entertainment . The whole flight was very pleasant . Also I loved the steamed towels that was something i haven't had on a flight before ."
Pros: "The stewardesses were extremely professional- attentive & pleasant. The toilet was well equipped. There was no delay in taking off Boarding was orderly & efficient & quick and so was disembarking. The snacks were nice- ice cream, apples, chops, sandwiches. Many other airlines don't even provide snacks on these long flights. The seats in wconomy were roomy & confortable."
Cons: "I can't think of anything that was bad but I didn't enjoy the breakfast. I would have preferred an American breakfast. It was a mixture of shrimp, potato & brocolli. Ivwould have pregerred a criossant & yogurt to the tiramisu & roll."
Pros: "The crew was great and the food was great as well!"
Cons: "More snack bags"
Pros: "no delay"
Cons: "seat are really getting smaller"
Pros: "The crew was nice, the food was good. We did miss our first flight, so we were automatically rebooked on a new flight."
Cons: "We missed our first flight because of our connection."
Pros: "Fast travel"
Cons: "Customer service"
Pros: "The crew from Taipei to BKK were very helpful and pleasant to deal with. The flight attendants paid attention to my mom who needed wheelchair to get the immigration. The airport staff in Taipei were very efficient in taking the passengers who needed wheelchair assistance to their connecting gates!!"
Cons: "Not sure if it’s because of the language barrier but l found one flight attendant to be rude in talking to some elderly passengers. However, the rest of the crew were pleasant"
Cons: "I am a vegetarian. My food was not yummy."
Cons: "We purchased premium economy tickets but could not select our seats. We were assigned separated seats and had to call Eva Air customer service but they would not help. When we arrived at the check in counter our seats had been relocated and were able to sit together. Kind of upsetting having this hanging over our heads until the last moment."
Pros: "The quality of the ground handling is very good and the attitude is friendly! Handling things quickly"
Cons: "Children's meals can be changed a little more, then the amount is a little less!"
Cons: "It was lovely to have a meal but there was no beverage service. Not even water. It may have been because of the strike."
Pros: "The crew was pretty great, and Were very attentive, and gave out lots of beverages to keep us hydrated."
Cons: "It wasn’t the easiest flight, because there were a lot of crying children, and we waited on the tarmac for two hours due to electrical problems. The plane seemed somewhat old and kind of falling apart. Not very reassuring. ."
Pros: "Both the ground and aircrew were very helpful. I had a short transfer to another flight and was immediately greeted by a crew member that pointed me in the right direction. It was so relieving! There was also good entertainment and decent food on this flight."
Cons: "I just wish there were vegetarian food options."
Cons: "Very capable on-the-ground staff and service personnel on the airplane. Their desire to take good care of passengers is obvious."
Pros: "Self-service crackers, drinks."
Cons: "Self-selecting seat system is confusing and needs to be improved."
Pros: "They staffs were very friendly"
Pros: "Despite the short flight, they still served a delicious meal! Great movie and music selections. Would definitely fly them again."
Pros: "Comfort, crew, food"
Cons: "Choice of movies somewhat limited (in English)"
Cons: "Awesome and excellent50"
Pros: "I have visited Taipei three (3) times. It’s a beautiful place to visit."
Pros: "The 1st class treatment by the flight attendants. And the excellent meals served."
Cons: "Chicken pasta was cold on the returning flight. Flight crew didn’t come by with water that I saw, except before/with meals. Flight was very cold, even with their nice blanket."
Pros: "Everything was very well organized and efficient. Plus the prices were so cheap! :)"
Cons: "Everything was great."
Pros: "Good food, attentive staff,but entertainment need a little upgrade . Overall it was good"
Cons: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"
Pros: "Very comfortable. Great movies."
Cons: "Not so good on the television shows"
Pros: "Food, service was great."
Pros: "The flight attendants are very nice, polite and helpful unlike any American operated airline where flight attendants are a bunch of old snubs."
Pros: "Nothing ."
Cons: "Poor service ."
Cons: "If flight attendant is sick, she shouldn’t work."
Cons: "Airline seemed to be extremely stingy with the food and beverages during my 12hr + flight. Felt like I had to fight for every little bit of extra scrap of food and explain why I needed it. It was also very limited options almost everything in the menu contained pork and if you did not pre-order a meal in advanced then it was hard for you to get anything else to eat. Airline also forces you to take out your headphones from the TV set almost 20 minutes before arriving for some odd reason. And on my flight we had a two hour delay on the tarmac."
Pros: "Crew are great. Food not so bad. Overall is great services."
Cons: "Nothing so far."
Cons: "Person in front of me reclined their seat to far and made it very uncomfortable"
Pros: "I love the price, all staff was kind and helpful and the seats are comfortable."
Cons: "I didn't like the food. Most of it made my stomach upset so I didn't finish and landed very hungry. The entertainment was limited as well. For a 13+ hour flight I was disappointed with the amount of TV shows and movies I had access to. I would still recommend EVA to friends and family with a warning to bring approved food and entertainment."
Pros: "Plus points: Boarding slightly late but OK once it got going. They seemed to have a reasonable drinks selection on board. Cute safety videos."
Cons: "Once boarded some people move around and "re-allocate" their seat. Some recline seats during the meal service and staff are reluctant to tell them off depending on their age. Food unimaginative. A321 narrow-body - only one movie on main screen (inaudible but with Chinese-only subtitles) and no seat-back TV on a 3-hour flight. Overall not so good but another flight I took, widebody (A330) service, has seat-back TV and so is more tolerable."
Pros: "Liked the way they do their boarding Comfortable flight"
Pros: "The crew were friendly"
Cons: "The smell from the bathroom."
Pros: "only one stop to final destination."
Cons: "crew members not very friendly"
Pros: "I don't have kids, other people do. The attendants give each child a play package to keep them busy and bring out their food early to keep them from making a fuss. There's more than enough to keep adults busy; movies, games, shows, food"
Pros: "The service on line was excellent.! The staff was friendly and accommodating. The pilot was informative. I would definitely fly EVAAIR with my family again."
Cons: "The staff speaks English very well, but they think they have to speak really loud for the customer to understand them. That is not the case everyone understands and just because someone speaks louder it doesn't make a difference if they did not understand. Please let your staff know they can speak in a normal tone, we understood every single person on our trip."
Pros: "Aside from the slight delay, the trip was very comfortable"
Pros: "Great amount of legroom in economy. No issues for me and I am 6'3''. Very nice staff"
Pros: "Great flight and polite crew. The aircraft was clean and comfortable."
Pros: "The meals were good. Wine served. Cabin crew very responsive."
Pros: "EVA airline is the second time I traveled between Toronto and Hong Kong. Its excellence service, which says all, is persistent."
Cons: "Don't understand why they would not give me airmail on my United Mileage Plus last time, and did not give me airmail from Toronto to Taipei this time, The trip from Hong Kong to Toronto is yet awaiting."
Pros: "Great movie selections. Comfortable in my seat."
Cons: "Small glasses of wine. Bad food. When we landed, with the time difference it would've been 9 am, but they served us a dinner meal and it wasn't appealing."
Pros: "Very comfortable flight"
Cons: "The food was awful."
Pros: "I enjoyed the fact that they were organized professional and efficent"
Cons: "My last flight was through United I will never fly with them again"
Pros: "Newer plane and good service"
Cons: "There was an hour delay before takeoff due to some maintenance issue. Otherwise, the overall experience was good."
Pros: "Literally everything, except for one meal."
Cons: "The mustard chicken was disgusting. It was like eating a jar of raw mustard with hard pasta."
Pros: "Crew was friendly , Seats were fine ."
Cons: "They only had one choice of pork roll , Which was not. Good , As I m a Muslim , I couldn't eat on the flight . More food. Options"
Pros: "Yes & yes"
Pros: "The departure and arrival times were good in order to sleep the night, and wake up in Tokyo refreshed. Cabin crew were fairly friendly, but not the Cathay of a few years ago."
Cons: "NONE of the business class center seats would recline. This meant in order to recline and get some rest, the crew had to dismantle your seat and release the locks manually. This meant the seat was in that position until time to land. So I had to make a choice to sleep or eat, horrible for CX."
Pros: "Changi. Wow.."
Cons: "Aircraft rather not modern."
Pros: "Professional and friendly Crew & the movies"
Cons: "Too cold, seats to narrow, food not so tasty."
Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Cons: "in-flight food and beverage choices needs lot of improvement"
Cons: "flight delayed as always"
Cons: "Did not inform us of a flight delay until way after the flight time had past. Waited an extra to take off."
Pros: "only the deffective TV particularly seat 30f"
Cons: "deffetive TV..i just sleep thru out my flght"
Pros: "Good selection of movies and excellent inflight entertainment overall. Service was excellent."
Cons: "Seats were very small."
Cons: "The company cancelled my flight and threatened to recharge for the seats. Had to plead to keep the flight I PAID for. Unbelievable and I will not be booking again with either company or agency in the future."
Cons: "I didn’t have a pillow."
Cons: "A very old product in the CX fleet. The old exonomy seat is terrible. Service was not attentive. Entertainment system was not responsive. CX is definitely going downhill."
Cons: "The seat was a bit small for me, legroom a bit tight."
Cons: "Too salty for the meal"
Cons: "Good flight"
Pros: "Business class passengers use Qantas lounge in Brisbane - fresh and well stocked. Boarding was hassle free and flat beds were very comfortable. Crew were helpful while being very busy."
Cons: "We had seats in the centre but ate at totally different times. Left aisle and right aisle worked a different schedule - annoying. Entertainment very high tech but odd selections."
Pros: "Crew provided excellent service, seats were comfortable and food and drinks were great."
Pros: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Cons: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
Pros: "Except the end. I’ve been waiting for my luggage for over 30 mins."
Cons: "Waiting for my luggage"
Cons: "Incoming plane was late so that there off departure schedule. Flight to HK was late as well. Bad luck or bad scheduling?"
Pros: "Not much, quick though"
Cons: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Pros: "Good crew"
Cons: "Why do people fly with infants?"
Cons: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."
Pros: "Seat unconfortable no legroom ."
Pros: "service was excellent"
Cons: "boarding took very long."
Pros: "Cathy service"
Pros: "Same as above"
Cons: "Same as above"
Cons: "Seat didn't recline"
Pros: "The food was great, 2 free bags checked, free food and free movies! Very nice staff all around amazing."
Pros: "Boarding was smooth."
Cons: "Cathay Pacific needs to work on improving their cabin layout for B777. The inside is quite outdated."
Cons: "hong kong lkayover"
Pros: "Good leg room in coach. Comfortable seats."
Cons: "All good"
Pros: "All as expected - no surprises"
Pros: "The plane actually arrived an hour earlier than expected."
Pros: "great service"
Cons: "Seats too cram feels like sardines in a can"
Pros: "Access to Cathay lounge. Went to the Wing noodle bar and coffee loft. Had a good bite to eat before boarding flight running 15 mins late. My request to have my meal service delayed was welcomed by staf."
Cons: "None experienced"
Pros: "Great service of the crew"
Cons: "Seats are too narrow. There's not much to move around. I'm a 56 year old woman weigh 107 lbs., otherwise everything is great."
Pros: "Business class service was the best I've ever experienced from any carrier."
Cons: "After a stressful 15 hour flight from San Francisco, my connecting flight to Tokyo was delayed by an hour and a half, which is something I'd like to avoid in this long of a flight."
Pros: "The seat in the economy is very comfortable. The cabin is very clean."
Pros: "The food"
Cons: "seat did not recline."
Cons: "Really uncomfortable seats"
Pros: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Cons: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Pros: "Flight attendants were great."
Cons: "Economy's seats a bit tightly packed in. Food was kind of Asian based and no choices for snacks but the Asian type nuts/pretzels that tastes wired"
Pros: "The staff was very helpful and friendly. Location was perfect."
Cons: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."
Cons: "The blankets and pillows were dirty and worn out. The plane was the same."
Pros: "Great service."
Cons: "Nothing to complain about."
Pros: "Crew was super kind and friendly. Food and beverages were good as well."
Cons: "Seat space in main cabin was a little cramped. The seats themselves were a little hard."
Cons: "We booked vegan meals which came and were pretty good. But afterwards, the cabin crew handed out icecreams and then Fantales and had no vegan options for those treats."
Cons: "As an incoming traveller and a Platinum Qantas member, I was refused access to the Qantas Lounge on arrival in Townsville. All I wanted to do was spend fifteen minutes reviewing my diary and directions for the visits planned here. This is the Irish version of hospitality. God bless his departure."
Pros: "Crew were helpful and very nice. However, as first experience flying internationally with Qantas wasn’t positive.. very proud to be Australian but their mechanical faults doesn’t help in customer loyalty."
Cons: "Flight delayed due to mechanical faults for 4 hours. $15 meal voucher is not sufficient to cover the cost of proper meal. Airlines if allocating seats automatically should not put a female in between two males, not a very nice experience. No option to amend seat."
Pros: "Crew were very accommodating to the needs to the passengers."
Cons: "Limit the recline on seats to less of an angle in economy."
Pros: "Crew always competent & professional"
Cons: "Boarding was chaotic"
Pros: "an amazing flying experience with pleasant crews who served their customers with hearts and their lovely smiles!"
Pros: "Easy great flight. Good entertainment comfortable seats."
Pros: "Crew were great - happy & fun. Seats 19B & C"
Pros: "Always an enjoyable flight with a happy crew and comfortable flight"
Cons: "Alot of the check-in consoles were closed when we got to Brisbane which is the only way to check if you can't do it on line."
Pros: "On time and efficient"
Cons: "More than a biscuit for lunch"
Pros: "Almost everything."
Cons: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."
Pros: "The plane was on time. There was cool air circulating from the moment we boarded The breakfast, which consisted of cereal, milk and a small muesli bar was good. Sky News was played on the drop down screen"
Cons: "The seats are cramped with very little arm room."
Pros: "everything about he flight was perfect"
Pros: "It got me from b to c"
Cons: "Significantly delayed hoarding for non technical reasons. Food was decidedly average. Seat pitch is just tolerable."
Pros: "Quick boarding and friendly staff"
Cons: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"
Pros: "Food was nice, could have been a little bigger. Staff were friendly ... well, except one lady."
Cons: "expected to need the Qantas entertainment app, so didn't pick up headphones from the terminal before departure. However, it was an older plane with seat back TVs (and less choice)."
Pros: "Healthy airline food option, friendly helpful service, use of name and I'm on the bottom rung of ff status??"
Pros: "Flight crew is great"
Cons: "Didn’t like the the whole check in process. None of the system worked. Manual check in all the way and took so long. Not enough staff to service."
Pros: "Service good"
Pros: "IFE Snack - bacon quiche Service"
Cons: "Stink The usual cramped seating Long wait to deplane"
Cons: "Seated in middle seat next to a very large and very smelly person I could hardly move and certainly not attlempt to eat or drink . Airlines do need to address this situation with people who are large . Non existent entertainment"
Pros: "Flight was delayed simply due to the poor positioning of the auxiliary power unit that is an acceptable reason for delay which shows absolutely poor operational management of the local airport operations"
Pros: "IFE for such a short flight, headset free. Cabin crew were quite pleasant. B737-800 series (Next Gen.) is a nice plane."
Cons: "Cramped. Lunch was that revolting beef & kale pocket (again!). Highest a/f of Tiger, Virgin & QF, which is fine if it’s worth it, which it most definitely wasn’t."
Pros: "Fantastic Service On time Easy boarding"
Pros: "Friendly staff, efficient processes, on time - and the only airline with a direct flight from Brisbane to Tokyo."
Cons: "If only I could afford business class :("
Pros: "It was a good and pleasant flight"
Cons: "The food was not good and it was not enough"
Pros: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"
Pros: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Cons: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"
Pros: "Overall ok."
Cons: "Ancient plane in bad need of a refurb."
Pros: "Fantastic cabin crew and fantastic maître’d in the first class lounge at Melb International airport. Honestly the best service we have ever received from start to finish from Qantas. Thank youalso the vegetarian and vegan meals were great unlike previous years. Thanks again"
Pros: "Staff and flight was perfect otherwise."
Cons: "Flight delayed out of Melbourne."
Pros: "Known quality and reliable service It was all right."
Cons: "Entertainment is bring your own screen if you want to see the programme"
Pros: "Helpful service and comfortable seats"
Cons: "Don't choose seats 9 A/B/C as there is a bulkhead and not window in this aisle (Boeing 737-800)"
Pros: "Crew was amazingly helpful in all my enquiries"
Cons: "All amazing nothing to complain about it"
Pros: "Short flight . It's ok"
Pros: "Dinner meal"
Cons: "Seat in last row very uncomfortable"
Cons: "Did not have any meal for the 2h45m flight"
Cons: "Delayed Boarding and they didn't say anything."
Pros: "Good meal - pasta"
Cons: "Expensive flight"
Pros: "Didn't eat anything over airline food as it was my 3rd flight to get home to Melbourne"
Pros: "Loved the two cords in the seat behind me and the iPad idea"
Pros: "- The kindness of the crew members - The food - The entertaining aboard"
Pros: "Another successful mission with QantasI like the overall experience and the way that Qantas recognise my platinum status it's always a great pleasure to fly to mystically and internationally with Qantas"
Cons: "I think the stream the in-flight entertainment is a bit of a cheat and then I should go back to providing entertainment those messages without a laptop or iPad"
Pros: "Wine and speed of service was excellent. Friendly and approachable crew."
Pros: "I liked that my baggage was returned to an address I gave the staff. However, my baggage was recovered and only delivered to me the Next evening at 6 p.m:(. It was most inconvenient as I had clothing For a graduation function I had to miss due to no baggage. :(:(:"
Cons: "I was most surprised to have NO baggage to arrive in Tokyo Especially as business class priority baggage. Staff at baggage handling in Tokyo were extremely helpful But NO compensation was given to allow me to purchase Basic materials. I was yoke I can collect $80 at Sydney airport On return!!!!!"
Cons: "Quick service"
Pros: "Great service as always!"
Pros: "Warm service, provide healthy high fiber choice of food"
Cons: "I asked for some drink but it's not delivered until the crew started serving drinks to all passengers. I guess she forgot about my request. The aircraft is also a quite old one so entertainment facilities are not so updated."
Pros: "The crew was amazing, and the bula plus seats are worth the money."
Cons: "The entertainment on board is very dated and doesn’t have that much to choose from."
Pros: "Liked that I was heading to Fiji for some nice vacation"
Cons: "A lot could have been better, the crew and captain didn’t know the immigration procedures for the United States, both flights late. Then also entertainment was quite lacking on a 7 hour international flight."
Pros: "The crew was great. Food was good."
Cons: "They SERIOUSLY need to update the entertainment on the plane. If everyone has to watch the same movie, which prehistoric in itself, can they at least make a recent movie and not one from the 80's??? They played 2 movies, both from the 80's!"
Pros: "Seat comfortable, we paid extra for emergency exit"
Cons: "The entertainment system for a 5 hour flight was poor quality and for limited time only. Also the quality of the vegetarian meal was average"
Pros: "We boarded and left on time, the service was good."
Cons: "The picture on the screen for the movie was very poor, although the selection of movies was really good."
Pros: "The crew were welcoming, friendly, and accommodating."
Cons: "The plane is old and had no screens, so there was no entertainment option."
Pros: "Good service, friendly staff, comfortable seats"
Cons: "Boarding in Fiji was hectic, several searches and interruptions in line from staff who had trouble communicating"
Cons: "More selections for movies . Fresh veggies or fruit in meals."
Pros: "Very welcoming crew, kept us informed of any changes"
Cons: "The seats are old, no entertainment, really not the quality I expected for an international flight"
Pros: "Efficient crew and boarding."
Cons: "Hard to see movies overhead due to brightness of cabin."
Pros: "Trip , food etc"
Cons: "Delays on flights"
Pros: "Service is nice. Very friendly. Food is good."
Pros: "Friendly helpful staff. Loved the leg from Nandi to Auckland."
Cons: "Having to repack our bags when the total among the three of us flying was within limits. And then still having to pay an extra $60 US. when we didn't get it quite right by about 2 ks. However you did let my wife's wheelchair on without payment thanks for that. I am an ex pilot so it is difficult for your staff to try and explain weight ratios, and the dangers of extra weight.. Then being made to take 1 point something kilos into another lighter bag. However the staff were very good about it. not their fault that they find themselves having to talk through something that just doesn't ad up. However we enjoyed the flight, and the help we received transferring from a very late plane to one almost waiting in Fiji. :-)"
Cons: "planes seats dirty chewing gums stuck on seats talking of entertainment not everyone will prefer to watch what is being played there arw children and elderly thats needs to be considered"
Pros: "My flight to Los Angeles was great comfortable seats and the food was very good"
Cons: "Unfortunately my flight from Los Angeles to Christchurch was cancelled the plane had a mishap on the runway colliding with another plain so was booked on an Air New Zealand flight back to Auckland the following night it was good of Fiji air to put me up in the Crowne Plaza near airport lovely hotel"
Pros: "Fantastic crew on board. Great service. Food left a bit to be desired. Entertainment a bit dated but great value for money & extremely punctual"
Pros: "This flight was on-board a Fiji Airways plan, not Air NZ. The crew were fantastic, the food was very tasty, all sorts of drinks available, lots of overhead storage, plenty of entertainment options on video screen, restrooms adequate/typical, great pilot, smooth take-off and landing."
Cons: "I did not enjoy the tiny, cramped seats - the smallest I've been squeezed into in many years. Hard bottom and narrow; when the girl in front of me put her seat back, her headrest was right in front of my teeth. Also, they use the old school dual-headphones that don't sit flat on your ears and there was no jack available for personal ear buds. Opportunities for improvement!"
Pros: "I traveled with my 4 children and my husband. Out of Honolulu the flight is scheduled very late so i had extemely exhausted children. The gate agents were so very helpful and so compassionate, especially because my 4 month old baby was crying. They stepped up and helped me with my other kids as my husband was out looking for water to make a bottle for him. Awesome awesome service! The crew was very nice and helpful when we were all sleeping. Did not bother us once and they let us sleep. Unfortunately I did not try their food service but my husband said it was delicious. The only thing was that they only offered a couple of movies via some small screen at the ceiling of plane making it hard for my 5 yo daughter to watch anything ultimately relying on their tablets which dies early. Overall, from check in to touch down, it was a very pleasant flight! Oh! And the blankets were so soft!!"
Pros: "Crew. On time."
Pros: "The flight itself was good, the front end/airline was not so good..."
Cons: "They were a minimum 45 minutes late (one 2 hour, 2 one hour) for every flight. Their running late caused us to miss our connection to Brisbane, so they sent us to Sydney. The ,late flight into Sydney cause us to miss our flight into Brisbane (our ticketed destination city). As we de-planed on the Jetway was a woman holding a sign with 12 - 114 names on it, we were one. She told us to go the the transfer desk and they would help us. We had never been in Sydney, could not find a transfer desk (there was none) found the ticketing counter - nobody there, found the airline office - nobody there, went back to the ticket counter nobody still there, asked a competing airline, they directed us to an air travel management office, where we found Fiji Air personnel. They were surprised we were not told where to go. they tracked down the office manager. We finally met with him at 1:40 PM, he told us our flight was in the domestic terminal and scheduled to leave at 2:00 PM. There was no way we could make it to the plane on time. He was rather rude to us and asked us how we thought we were getting to Brisbane, We responded with "I don't know as we've never been here before". Having never been there. we did not know there was an international and a domestic terminal at the Sydney airport. He told us who we were to fly out on and he was going to call over to the other airline and straighten it out. We went to the domestic terminal tried to check in for our flight, but we could not. That airline called Fiji Air to find out why, after half an hour they were told Fiji Air would not honor our flight as we were noted as "no Shows"/. We had to book another flight to Brisbane. The flights were great, we have had VERY BAD EXPERIENCES with the ground personnel,"
Pros: "Nice food."
Cons: "Planes feel not well maintained, no electric outlets, not enough screens..."
Pros: "Staff were very helpful and attentive"
Cons: "Seat not comfortable, and needed repair. Entertainment very limited Limited checked baggage (one piece only)"
Pros: "comfortable flight"
Cons: "asked for a blanket... girl never came back with one"
Pros: "Friendly staff, good food, comfortable ride."
Pros: "I didn't like anything about this airline !"
Cons: "Where do I start !!!! Horrible service bad food no class ... Would never fly Fiji Airways if I have other options . Sad that it's the only airline flying to Fiji ."
Pros: "Food was really good not many airline offer free meal"
Cons: "Forms and then again on computer"
Cons: "They lost our luggage and did not compensate us enough to replace what we needed"
Pros: "Check in staff and flight crew."
Cons: "Online booking, telephone reservations and ticket office staff. Booked 2 tickets in my name, couldn't get corrected passenger's name corrected by online or telephone then went to office and after hour wait and several calls to superiors wanted to charge me to correct their system's error!"
Pros: "Getting seats as a stand by passenger."
Cons: "Connecting in LAX with waiting 20 minutes at the remote gate for the bus, the bus ride and waiting for luggage to clear customs is virtually impossible to go though and make the connection. Having literary run out of customs and being told you missed your boarding time and now you are on stand by is not happy making. American points to a Fiji airlines, Fiji airlines at American as the carrier."
Pros: "Except entertainment and comfort i did not like any thing else."
Cons: "Very bad food for those who are strict veterinarian and even don't eat onion, garlic, mushroom because their religion dose not allow. very bad for one who is going to LA and allow only one hand carry even all other airlines allow one hand carry and one computer bag."
Pros: "Friendly staff"
Cons: "Seats are hard"
Pros: "No surprises. Left on time. Food better than average"
Cons: "Took longer than thought given distance covered"
Pros: "Great service. Flight attendants are super helpful and nice. The meals are really good too. Small things as movie selection was amazing too. An overall outstanding experience. Vinaka!"
Cons: "It was perfect."
Cons: "Service was poor. When serving food the flight attendant didn't ask the passengers to move their seats up I had to ask them to tell them. Food wasn't good. Need to offer more water on flights"
Pros: "The boarding and service by the staff was very good. We had a most comfortable flight to Sydney on FJ911 leaving very promptly. We were given a Sydney newspaper which I appreciated to catch up on news."
Cons: "We were very disappointed in the breakfast and ate little of it. The scrambled egg didn't taste convincing. There were stale potato wedges - luke warm, the sausage resembled devon . The yogurt, muffin and juice were OK. My 2 cups of tea were VERY GOOD. The flight was very COLD. After being in tropical Fiji particularly noticeable ."
Pros: "The plane interior is decent & clean for the most part."
Cons: "I had to call Fiji airways 10 times and explain the situation to 10 different people, got hung up on 7 times, & no one ever called me back to resolve the issue. I ended up having to pay $100 to change a flight because of their cancellation... Flight attendants were bossy and rude. One blew a whistle at a passenger when they got up to use the bathroom after we landed."
Cons: "Missed the flight! I find it ridiculous you do not get a "Check In Online" email from Fiji Airways if you do not book directly through them. That, to me, is insane. All Fiji Airways passengers, whether they booked directly or not, should get that email."
Pros: "Covered by headline"
Pros: "Service was excellent."
Cons: "The entertainment consoles for the whole middle section went out and even a reboot could not correct the problem. No one with expertise to troubleshoot the problem."
Pros: "The meal was nice and the crew was pleasant. The flight was relatively smooth and there were no mix-up or problems with my luggage after the initial issue of having to pay to check in my carry-on due to being overweight."
Cons: "Cramped seating a bit much for such a long flight. The attendants were a little slow to pick up the rubbish from snacks, drinks and meals."
Cons: "beware -- your carry on must be smaller than given or it does not go on."
Pros: "The flight was very good, smooth, and on time, I will fly Fiji airways again."
Cons: "I liked the movies, the food, the handicap assessibility. The crew"
Cons: "The button to call a flight steward means nothing. I pushed the button over 5 times and saw others do the same and no one came - it took 15 minutes! In any airline 2 rings and no matter what someone would come if to say wait please. I experienced this 3 out of the 4 flights I had with Fiji Airways. Terrible! The button to call a flight steward means nothing. I pushed the button over 5 times and saw others do the same and no one came - it took 15 minutes! In any airline 2 rings and no matter what someone would come if to say wait please. I experienced this 3 out of the 4 flights I had with Fiji Airways. Terrible! The button to call a flight steward means nothing. I pushed the button over 5 times and saw others do the same and no one came - it took 15 minutes! In any airline 2 rings and no matter what someone would come if to say wait please. I experienced this 3 out of the 4 flights I had with Fiji Airways. Terrible!"
Pros: "The staff were great and I LOVED the pillows and blankets, by far the best I've ever seen on any airline!"
Cons: "The headphone jack didn't seem to work very well, even with the volume turned up all the way I could only hear half of the movie"
Pros: "Very good food and service. Plane was spacious and looked new."
Cons: "On board entertainment was limited."
Pros: "It was okay the plan was a bit small and uncomfortable for an international flight.."
Cons: "My luggge didn't make the flight...I had to wait almost two days. And the airport is not close to where I was staying. No one offer to compensate for the inconvenience. We had to leave to another island so we was in a rush for our luggage."
Pros: "Everything. Would choose again. Thanks so much."
Pros: "2/4/2 across seating and electrical plug at every seat. So a couple can get one row and one aisle seat. Decent Wine included with meal."
Cons: "food mediocre."
Airlines flying from Brisbane to Tokyo Narita Airport have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Brisbane to Tokyo Narita Airport
Masks required on board, masks provided on flights from Brisbane to Tokyo Narita Airport
Social distancing seating
Middle seats unavailable to book on flights from Brisbane to Tokyo Narita Airport
Testing for antibodies, testing for symptoms for flights from Brisbane to Tokyo Narita Airport
Waiving of change fees. Search flexible flights from Brisbane to Tokyo Narita Airport