$931 Find Cheap Flights from Canberra to Amsterdam

Very poor No information given to why we turned around.. No one at airport to help

The boarding process was awful-the computers were down and there was no way to check in. Took extremely long, very chaotic and no guarantee our bags were even getting on the plane. I was also delayed and took away from any time i had to catch a connecting flight.

Qatar Airways is an excellent service provider. The crew members were attentive and helpful. The aircraft was very clean. This was the longest leg of our journey, so it would have been nice to have more leg room for comfort. We appreciated the crew's service of four hot meals to all of us during this long flight. Also, it was helpful that the crew asked us to keep the window shades down for the entire journey, allowing the environment to get lots of rest during the trip. For families traveling with little children, this was helpful to them to keep them settled.

The seat cushions are absolutely lacking, not sure if they know the passengers are traveling for 14 hours straight, but the padding made our back and butt ache like crazy. The entertainment console had its own problems, either the headphone jack wasn't working or the power outlet via usb or ac outlet was not working. Not to mention the seat handles were not adjustable in some planes in the middle or on the aisle. Qatar/Indigo may be operating a very old fleet of planes to make as much profit as possible, but passengers may not be following them for long, should this treatment of its customers continue. Qatar/Indigo, wake up and do it right by your customers, or they may not be your customers anymore.

It would help id flight crew were not rude and showed some courtesy. They were shouting at passengers and yelling instructions as if we were school children at lunch cafeteria!!

It was very good. It was a long flight and being a tight with little leg room.

Friendly and discreet staff. Could have done with a few more offers of water/snacks overnight. Movie and tv selection notably poor. Seats not especially comfortable

All great, because I was given a seat with extra legroom on this part of my trip.

I appreciated the vailability of wheelchair services for persons with mobility issues all the way up to the aircraft. What could be better would be the food choices.

It was little disheartening and disappointing. Although flight staff did a good job. But customer service didn’t do anything to resolve my issue.